CSG Launches Partner Agreement Automation Service
CSG Exchange, the Latest Addition to CSG’s Market-leading WBMS Suite, to be Introduced at International Telecoms Week 2013
ENGLEWOOD, Colo.--(BUSINESS WIRE)-- CSG Systems International, Inc. (NASDAQ: CSGS), a global provider of software and services-based business support solutions that help clients generate revenue and maximize customer relationships, today announced the launch of CSG Exchange – the latest component of its Wholesale Business Management Solution (WBMS).
CSG Exchange automates the sharing of active agreements between carrier partners, including rate sheets, complex agreements, statements, invoices, and even dispute records. By automating and formalizing the transfer of contractual information, CSG Exchange provides rigorous control while eliminating manual processes and resource costs. Agreement and rate information is validated upon receipt, with granularity down to the line level and all relevant parties notified of the results. The service also provides an independent repository for all agreements which can be used as a formal point of reference during disputes with partners.
“The international telecoms market is extremely competitive and characterized by increasingly thinning margins. The ability to efficiently automate as many processes as possible is vital,” said Hassan Iftikhar, Vice President, Product Management, CSG International. “The CSG Exchange service allows carriers to automate the partner agreement process resulting in reduced turn-round times and less time spent in dispute with partners.”
This launch of CSG Exchange includes three distinct processing service offers: Refile agreements, Bilateral agreements, Statements & Invoices. CSG customers can derive distinct value from using one or more of the services to modernize and streamline their business processes. CSG Exchange utilizes the bilateral agreement formats compliant with upcoming Global Business Exchange for Telecom (GBET) standards.
CSG Exchange will be showcased at International Telecoms Week, May 13 – 15 at the Hyatt Regency Chicago. To meet with CSG during the event and more information on CSG Exchange, visit: http://info.csgi.com/MeetCSGatITW2013.
About CSG International
CSG Systems International, Inc. (Nasdaq: CSGS ) is a market-leading business support solutions and services company serving the majority of the top 100 global communications service providers, including leaders in fixed, mobile and next-generation networks such as AT&T, Comcast, DISH Network, France Telecom, Orange, T-Mobile, Telefonica, Time Warner Cable, Vodafone, Vivo and Verizon. With over 30 years of experience and expertise in voice, video, data and content services, CSG International offers a broad portfolio of licensed and Software-as-a-Service (SaaS)-based products and solutions that help clients compete more effectively, improve business operations and deliver a more impactful customer experience across a variety of touch points. For more information, visit our website at www.csgi.com.
Global Business Exchange for Telecom (GBET) is a carrier-led association created to channel ideas and industry best practices by collaboratively developing actionable solutions and establishing parameters for the electronic exchange of business information in order to reduce costs, maximize revenue and better manage present and future challenges and opportunities. www.gbetcommunity.com
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