Home Emergency Insurance Solutions Water Line Repair Coverage to be Offered to Aqua Virginia Customers

Home Emergency Insurance Solutions Water Line Repair Coverage to be Offered to Aqua Virginia Customers

RICHMOND, Va.--(BUSINESS WIRE)-- Home Emergency Insurance Solutions (HEIS), a wholly-owned subsidiary of HomeServe USA (HomeServe), a leading administrator of home emergency repair service plans, today announced an agreement with Aqua America, Inc. to expand services to nearly 19,000 homeowners located in the Aqua Virginia service territory. This is Aqua America’s fifth territory to offer HomeServe’s water line repair plans. More than 91,000 Aqua America customers in Pennsylvania, New Jersey, Ohio, Illinois and Indiana currently hold a service plan from HomeServe.

“Aqua America is a leader in recognizing that these protection plans bring great value to homeowners,” said Tom Rusin, CEO of HomeServe USA. “Aqua America was the first utility to partner with HomeServe ten years ago, and we are looking forward to expanding our service offerings to Aqua customers in Virginia.”

“Aqua Virginia partnered with HomeServe to give our customers the option to protect themselves from the financial strain and inconvenience of service line repairs,” said Shannon V. Becker, President of Aqua Virginia. Becker noted that HomeServe has a 95-percent satisfaction rate with Aqua America customers in other states who have used the plan. “We’re pleased that our customers here in Virginia now have access to this service,” he said.

Aqua Virginia customers will be initially offered water service line insurance plans. Sewer service line plans will also be available. In addition to financial protection, Policyholders will have access to a Repair Hotline that is available 24 hours a day, 365 days a year to bring local, licensed and insured contractors right to their home for repairs.

Information about the new program was mailed to Aqua customers in Virginia starting on July 10th. Customers can call 1-855-630-0986, or visit for more information.

About HomeServe

HomeServe USA Corp (HomeServe) is an independent administrator of Emergency Repair Service Plans. For over a decade, the company has protected homeowners against the expense and inconvenience of water, sewer, electrical, HVAC and other home emergencies by providing affordable coverage and quality service. HomeServe serves over 1.3 million homeowners in the U.S. and Canada and dedicates itself to being a customer-focused company providing best in class emergency repair plans through utility partners and directly to customers. HomeServe plans are underwritten by Wesco and Technology Insurance Companies, AmTrust Financial Services Companies rated “A” by AM Best. For more information about HomeServe, please go to, follow us on and like us on Facebook at

HomeServe USA
Myles Meehan, 203-356-4259
ICR, Inc. for HomeServe USA
Sari Martin, 646-277-1256

KEYWORDS:   United States  North America  Virginia


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