Convergys Earnings Preview

Convergys (NYSE: CVG  ) beat estimates by $0.02 cents last quarter and investors are hoping it can beat them again. The company will unveil its latest earnings on Tuesday, Feb. 7. Convergys is a global relationship management company. It provides solutions which derive more value from the relationships its clients have with their customers and employees.

What analysts say:

• Buy, sell, or hold?: Analysts strongly back Convergys, with five of six rating it a buy and the remainder rating it a hold. Analysts like Convergys better than competitor TeleTech Holdings overall. That rating hasn't budged in three months as analysts have remained unchanged in their opinion of the stock.
• Revenue forecasts: On average, analysts predict $581.5 million in revenue this quarter. That would represent a rise of 1.4% from the year-ago quarter.
• Wall Street earnings expectations: The average analyst estimate is earnings of $0.25 per share. Estimates range from $0.25 to $0.26.

What our community says:
CAPS All-Stars are solidly backing the stock, with 89.3% assigning it an "outperform" rating. The greater community is in line with the All-Stars, as 83.2% give it a rating of "outperform." Fools are gung-ho about Convergys, though the message boards have been quiet lately with only 27 posts in the past 30 days. Convergys' bearish CAPS rating of two out of five stars falls short of the Fool community sentiment.

Management:
The company's revenue has now risen for two straight quarters.

Now let's look at how efficient management is at running the business. Margins are a representation of how efficiently a company captures portions of sales dollars. The company's gross margins have been decreasing year-over-year for the last four quarters. Gross margins reflect the total sales revenue retained after costs. Here are Convergys' reported margins for the last four quarters:

Quarter	Q3	Q2	Q1	Q4
Gross Margin	36.8%	37.2%	37.8%	37.5%
Operating Margin	7.5%	6.9%	6.8%	(27.8%)
Net Margin	37.0%	5.7%	6.4%	(25.2%)

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Earnings estimates provided by Zacks.