Convergys (NYSE: CVG) is expected to report Q4 earnings on Feb. 7. Here's what Wall Street wants to see:

The 10-second takeaway
 Comparing the upcoming quarter to the prior-year quarter, average analyst estimates predict Convergys's revenues will wither -13.2% and EPS will wither -14.3%.

The average estimate for revenue is $511.0 million. On the bottom line, the average EPS estimate is $0.24.

Revenue details
 Last quarter, Convergys logged revenue of $507.6 million. GAAP reported sales were 2.9% higher than the prior-year quarter's $493.3 million.

Source: S&P Capital IQ. Quarterly periods. Dollar amounts in millions. Non-GAAP figures may vary to maintain comparability with estimates.

EPS details
 Last quarter, non-GAAP EPS came in at $0.26. GAAP EPS of $0.24 for Q3 were 86% lower than the prior-year quarter's $1.75 per share.

Source: S&P Capital IQ. Quarterly periods. Non-GAAP figures may vary to maintain comparability with estimates.

Recent performance
 For the preceding quarter, gross margin was 35.8%, about the same as the prior-year quarter. Operating margin was 8.0%, 210 basis points better than the prior-year quarter. Net margin was 5.5%, 3,780 basis points worse than the prior-year quarter.

Looking ahead

The full year's average estimate for revenue is $2.01 billion. The average EPS estimate is $0.91.

Investor sentiment
 The stock has a two-star rating (out of five) at Motley Fool CAPS, with 98 members out of 118 rating the stock outperform, and 20 members rating it underperform. Among 28 CAPS All-Star picks (recommendations by the highest-ranked CAPS members), 24 give Convergys a green thumbs-up, and four give it a red thumbs-down.

Of Wall Street recommendations tracked by S&P Capital IQ, the average opinion on Convergys is hold, with an average price target of $17.00.

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