Microsoft Servers Overheat in Email Outage

Don't let it get away!

Keep track of the stocks that matter to you.

Help yourself with the Fool's FREE and easy new watchlist service today.

Microsoft's (NASDAQ: MSFT  ) efforts to win support for its updated cloud-based email system,, hit a snag earlier today. An unexpected flaw led some servers to overheat, cutting service to an indeterminate, but substantial enough group of customers, that Mr. Softy saw fit to disclose the problem in a blog post.

According to Microsoft vice president Arthur de Haan, the company pushed new firmware -- i.e., code designed to update the underlying chips and hardware -- to several of its servers in a key datacenter. That's when the trouble started.

"This failure resulted in a rapid and substantial temperature spike in the datacenter. This spike was significant enough before it was mitigated that it caused our safeguards to come into place for a large number of servers in this part of the datacenter," de Haan wrote.

As a result, the system denied access to a number of mailboxes hosted on those servers. Microsoft's cloud hosting service, SkyDrive, was also affected for a time. The outage lasted 16 hours in all.

Previously known as Hotmail, had as many as 360 million users last year, making it the world's second-largest online email system. Google ranked first with more than 425 million Gmail users worldwide, according to the latest figures available.

Read/Post Comments (1) | Recommend This Article (0)

Comments from our Foolish Readers

Help us keep this a respectfully Foolish area! This is a place for our readers to discuss, debate, and learn more about the Foolish investing topic you read about above. Help us keep it clean and safe. If you believe a comment is abusive or otherwise violates our Fool's Rules, please report it via the Report this Comment Report this Comment icon found on every comment.

  • Report this Comment On March 14, 2013, at 7:01 PM, marv08 wrote:

    Well, I assume they learned from this incident... but how somebody can deploy such updates to servers used for a cloud service, without properly testing on dedicated dummy machines first, is a bit puzzling. 16 hours is an extreme downtime for critical services like email and data storage. The fact that the service is free, is no excuse; reliability is not an option. (Of course, natural disasters, extended power supply outages etc. are acceptable excuses, poor maintenance standards and policies are not.)

Add your comment.

Compare Brokers

Fool Disclosure

Sponsored Links

Leaked: Apple's Next Smart Device
(Warning, it may shock you)
The secret is out... experts are predicting 458 million of these types of devices will be sold per year. 1 hyper-growth company stands to rake in maximum profit - and it's NOT Apple. Show me Apple's new smart gizmo!

DocumentId: 2314244, ~/Articles/ArticleHandler.aspx, 9/25/2016 8:24:21 PM

Report This Comment

Use this area to report a comment that you believe is in violation of the community guidelines. Our team will review the entry and take any appropriate action.

Sending report...

Today's Market

updated 1 day ago Sponsored by:
DOW 18,261.45 -131.01 -0.71%
S&P 500 2,164.69 -12.49 -0.57%
NASD 5,305.75 -33.78 -0.63%

Create My Watchlist

Go to My Watchlist

You don't seem to be following any stocks yet!

Better investing starts with a watchlist. Now you can create a personalized watchlist and get immediate access to the personalized information you need to make successful investing decisions.

Data delayed up to 5 minutes

Related Tickers

9/23/2016 4:00 PM
MSFT $57.43 Down -0.39 -0.67%
Microsoft CAPS Rating: ****