Electronic Arts hasn't been winning any friends with its customer-service snafus recently, and the shoddy behavior has landed the company in The Consumerist's bracket for "The Worst Company In America" -- yet again.

But the real question is how this poor sentiment translates to investor returns. In the following video, Jeremy Phillips and Austin Smith reflect on what the poor service means for shareholders, and their conclusions aren't good.


Austin Smith has no position in any stocks mentioned. Jeremy Phillips owns shares of Activision Blizzard. The Motley Fool recommends Activision Blizzard and Facebook and owns shares of Activision Blizzard, Facebook, and Microsoft. Try any of our Foolish newsletter services free for 30 days. We Fools don't all hold the same opinions, but we all believe that considering a diverse range of insights makes us better investors. The Motley Fool has a disclosure policy.