How Big Is McDonald's Service Problem?

By Demitri Kalogeropoulos – Apr 18, 2013 at 6:30PM

NYSE: MCD

McDonald's

Market Cap

$196B

Today's Change

(0.37%) $1.01

Current Price

$271.99

Price as of April 19, 2024, 4:00 p.m. ET

Customer complaints are on the rise at Mickey D's.

According to The Wall Street Journal, McDonald's (MCD 0.37%) has seen a spike in service complaints from customers lately. Could this be the opening that competitors are hoping for? In the video below, Fool contributor Demitrios Kalogeropoulos discusses the service issues, and what McDonald's is planning to do about them.

Fool contributor Demitrios Kalogeropoulos owns shares of McDonald's. Erin Miller has no position in any stocks mentioned. The Motley Fool recommends Burger King Worldwide and McDonald's. The Motley Fool owns shares of McDonald's. We Fools may not all hold the same opinions, but we all believe that considering a diverse range of insights makes us better investors. The Motley Fool has a disclosure policy.