According to The Wall Street Journal, McDonald's (NYSE:MCD) has seen a spike in service complaints from customers lately. Could this be the opening that competitors are hoping for? In the video below, Fool contributor Demitrios Kalogeropoulos discusses the service issues, and what McDonald's is planning to do about them.

Fool contributor Demitrios Kalogeropoulos owns shares of McDonald's. Erin Miller has no position in any stocks mentioned. The Motley Fool recommends Burger King Worldwide and McDonald's. The Motley Fool owns shares of McDonald's. Try any of our Foolish newsletter services free for 30 days. We Fools may not all hold the same opinions, but we all believe that considering a diverse range of insights makes us better investors. The Motley Fool has a disclosure policy.