TeleTech Holdings (Nasdaq: TTEC) reported earnings on July 30. Here are the numbers you need to know.

The 10-second takeaway
 For the quarter ended June 30 (Q2), TeleTech Holdings missed estimates on revenues and met expectations on earnings per share.

Compared to the prior-year quarter, revenue was unchanged. Non-GAAP earnings per share grew. GAAP earnings per share grew significantly.

Gross margins expanded, operating margins shrank, net margins grew.

Revenue details
 TeleTech Holdings chalked up revenue of $289.7 million. The seven analysts polled by S&P Capital IQ predicted a top line of $299.0 million on the same basis. GAAP reported sales were 0.3% higher than the prior-year quarter's $288.8 million.

Source: S&P Capital IQ. Quarterly periods. Dollar amounts in millions. Non-GAAP figures are normalized by S&P Capital IQ and may vary to maintain comparability with normalized estimates.

EPS details
 EPS came in at $0.35. The eight earnings estimates compiled by S&P Capital IQ forecast $0.35 per share. Non-GAAP EPS of $0.35 for Q2 were 13% higher than the prior-year quarter's $0.31 per share. GAAP EPS of $0.23 for Q2 were 130% higher than the prior-year quarter's $0.10 per share.

Source: S&P Capital IQ. Quarterly periods. Non-GAAP figures are normalized by S&P Capital IQ and may vary to maintain comparability with normalized estimates.

Margin details
 For the quarter, gross margin was 27.9%, 30 basis points better than the prior-year quarter. Operating margin was 8.1%, 10 basis points worse than the prior-year quarter. Net margin was 4.3%, 250 basis points better than the prior-year quarter. (Margins calculated in GAAP terms.)

Looking ahead
 Next quarter's average estimate for revenue is $311.5 million. On the bottom line, the average EPS estimate is $0.39.

Next year's average estimate for revenue is $1.23 billion. The average EPS estimate is $1.52.

Investor sentiment
 The stock has a two-star rating (out of five) at Motley Fool CAPS, with 136 members out of 153 rating the stock outperform, and 17 members rating it underperform. Among 51 CAPS All-Star picks (recommendations by the highest-ranked CAPS members), 47 give TeleTech Holdings a green thumbs-up, and four give it a red thumbs-down.

Of Wall Street recommendations tracked by S&P Capital IQ, the average opinion on TeleTech Holdings is outperform, with an average price target of $26.00.

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