Is Bank of Internet’s Customer Service a Red-Flag?

If Bank of Internet's (NASDAQ: BOFI  ) customer service isn't top-notch, is that a concern for investors?

In this segment from The Motley Fool's everything-financials show, Where the Money Is, banking analysts David Hanson and Matt Koppenheffer take a question from their mailbag about the bank's reviews and point out the more important risks to consider.

The future of banking
Do you hate your bank? If you're like most Americans, chances are good that you answered yes to that question. While that's not great news for consumers, it certainly creates opportunity for savvy investors. That's because there's a brand-new company that's revolutionizing banking, and is poised to kill the hated traditional brick-and-mortar banking model. And amazingly, despite its rapid growth, this company is still flying under the radar of Wall Street. For the name and details on this company, click here to access our new special free report.


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