Shares of the consumer review website Yelp (NYSE:YELP) are falling today, after the Federal Trade Commission said it has received more than 2,000 complaints about the company during the past five years. Now, a case involving a local business hurt by an anonymous Yelp review is going to be heard in the Virginia State Supreme Court. Is it time for Yelp to make some serious changes?
In this segment from Thursday's Investor Beat, host Chris Hill and Motley Fool analyst Jason Moser take a look at the "rock and a hard place" situation facing Yelp today. On the one hand, traffic to the site, and the resulting revenue from advertising, depends on the idea that consumers are honestly informed from all angles by the reviews they read on the site. On the other hand, the power of a negative review on Yelp and its ability to crush a business far outweighs the benefits of receiving a positive review. With no system of checks and balances in place to screen for which reviews are undeserved, businesses can be needlessly damaged by Yelp's current system.
Your credit card may soon be completely worthless
The plastic in your wallet is about to go the way of the typewriter, the VCR, and the eight-track tape player. When it does, a handful of investors could stand to get very rich. You can join them -- but you must act now. An eye-opening new presentation reveals the full story on why your credit card is about to be worthless -- and highlights one little-known company sitting at the epicenter of an earth-shaking movement that could hand early investors the kind of profits we haven't seen since the dot-com days. Click here to watch this stunning video.
Chris Hill has no position in any stocks mentioned. Jason Moser has no position in any stocks mentioned. The Motley Fool recommends Yelp. Try any of our Foolish newsletter services free for 30 days. We Fools may not all hold the same opinions, but we all believe that considering a diverse range of insights makes us better investors. The Motley Fool has a disclosure policy.