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Which Airline Ranks No. 1 In Customer Service? The Rankings Are Here

Rich Smith
November 9, 2013

Which airline gives you the best customer service? I'll give you a hint: The answer isn't any of the major "legacy" carriers. (Shocker, I know.)

Mega-carriers US Airways (NYSE: LCC), American (still owned by AMR), and United (now part of United Continental (NYSE: UAL) may be some of the biggest airlines in the country, but according to a recent survey conducted by Airfarewatchdogthey're far from the best, ranking eighth, ninth, and 10th on the consumer advocate's list of the Top 10 carriers.

Even Delta Air Line