Please ensure Javascript is enabled for purposes of website accessibility

5 Ways You're Losing Good Candidates in the Recruitment Process

By Glassdoor – Apr 18, 2018 at 2:51PM

You’re reading a free article with opinions that may differ from The Motley Fool’s Premium Investing Services. Become a Motley Fool member today to get instant access to our top analyst recommendations, in-depth research, investing resources, and more. Learn More

Don't let these mistakes sour them on your company.

A candidate's opinion of your organization will be shaped almost entirely by the recruitment process. Consider their first touchpoint with your company as a first date. While it's crucial for the candidate to sweep the recruiter off their feet, recruiters often forget how important it is for them to create a positive impression in favor of the organization. This courtship is a two-way street, as unemployment rates across North America are steadily dropping, leaving a smaller pool of qualified and competent available job seekers.

After a bad candidate experience, 72% of job seekers report sharing their encounters online. This alone can severely diminish an organization's brand equity and prevent future applicants from considering them as employers. In fact, 55% of job seekers report avoiding certain companies after reading negative reviews.

Every interaction with a candidate sends a clear message about the organization. Let's examine some common recruitment mistakes, and the message they send to good candidates that might scare them away.

Man walking past four seated individuals

Image source: Getty Images.

1. Drawing out the recruitment process

The interview process can be lengthily based on an organization's hiring policies. The overall process can take an average of 23.7 days. While a great candidate might be considering your organization, they are likely considering other companies as well. By drawing out your process, you are communicating to a good candidate that not only are you still not sure about them, but they might not be your top pick. As a result, good candidates may withdraw themselves from the pool. Having multiple screening methods beyond the interview (IQ tests, presentations, panel interviews, etc.) can also slow down the process and create more hurdles that scare candidates away.

Eliminate any unnecessary steps or meetings, and make an offer as quickly as possible. Remember, if you string candidates along and treat them poorly, they will likely share this experience on sites like Glassdoor, so communicate transparently and frequently.

2. Showing up late/unprepared to interviews

Of course, uncontrollable circumstances can sometimes occur. However, if a candidate is taking time away from their job for an interview, the minimum requirement should always be that an organization is timely, prepared, and have read the candidate's resume. Otherwise, the candidate might leave feeling as though the company does not value their time, and likely does not value the time of its employees. Be prompt with each interview, and don't think that letting a candidate sit in the lobby while you answer emails won't impact their overall impression!

3. Asking for finished work

Asking a candidate to produce similar work to that required of the job can be necessary when searching for a specific skill set. However, asking a candidate to produce real work that will be used in the business is unethical and should not be a best practice within your organization. This tells candidates that you're comfortable taking advantage of the people you work with and you might not always be ethical in your business.

When asking candidates to submit an exercise to demonstrate their skill set, consider how long it will take them to complete this work. If it takes longer than a few hours, this request will likely be seen as unreasonable and will result in many qualified candidates removing themselves from the recruitment process.

4. Calling them without setting up a time to chat

In a traditional recruitment process, a recruiter would identify a list of resumes and begin calling potential candidates. While calling a candidate is certainly quicker than writing up an email, it can become extremely invasive for individuals who are currently employed. About 70% of organizations utilize an open floor concept, which means most people can't pick up their phones in private while they are at work. As a recruiter, you'll know whether or not a candidate is currently employed, and calling them without setting up time over email might convey the impression that your organization is unprofessional and not considerate of their personal circumstances. When it comes to candidate preference, 79% of those surveyed prefer being contacted through email first.

5. Forgetting to sell the company and opportunity

Finally, remember that as a recruiter, you are trying to sell a candidate on your organization. It's important to be transparent about the realities of the job. It's also crucial to share positive information about the culture, highlight their growth potential, and always ensure the candidate is completely informed of all aspects of the role they are interviewing for. As in any sales cycle, you must close your candidate.

Losing good candidates to a bad recruitment process will not only damage your talent pipeline, but will influence how consumers interact with your brand and products in the long run. The best candidates understand that interviewing is a two-way street, so information must always be shared both ways, and candidates must always be treated with respect and value!

This article originally appeared on Glassdoor.com.

The Motley Fool has a disclosure policy.

Invest Smarter with The Motley Fool

Join Over 1 Million Premium Members Receiving…

  • New Stock Picks Each Month
  • Detailed Analysis of Companies
  • Model Portfolios
  • Live Streaming During Market Hours
  • And Much More
Get Started Now

Related Articles

Motley Fool Returns

Motley Fool Stock Advisor

Market-beating stocks from our award-winning analyst team.

Stock Advisor Returns
342%
 
S&P 500 Returns
107%

Calculated by average return of all stock recommendations since inception of the Stock Advisor service in February of 2002. Returns as of 09/29/2022.

Discounted offers are only available to new members. Stock Advisor list price is $199 per year.

Premium Investing Services

Invest better with The Motley Fool. Get stock recommendations, portfolio guidance, and more from The Motley Fool's premium services.