Open Text Corp (OTEX) Q2 2021 Earnings Call Transcript

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Open Text Corp (OTEX -0.19%)
Q2 2021 Earnings Call
Feb 4, 2021, 5:00 p.m. ET

Contents:

• Prepared Remarks
• Questions and Answers
• Call Participants

Prepared Remarks:

Operator

Welcome to the Open Text Corporation's Second Quarter Fiscal 2021 Earnings Conference Call. [Operator Instructions]. After the presentation, there will be an opportunity to ask questions. [Operator Instructions]. I would like to turn the conference over to Harry Blount, Senior Vice President, Investor Relations. Please go ahead.

Harry E. Blount -- Senior Vice President, Investor Relations

Thank you, operator, and good afternoon everyone, On the call today is OpenText's Chief Executive Officer and Chief Technology Officer, Mark J. Barrenechea and our Executive Vice President and Chief Financial Officer, Madhu Ranganathan. We have some prepared remarks, which will be followed by a question-and-answer session. This call will last approximately 60 minutes with a replay available shortly thereafter. I would like to take a moment and direct investors to the Investor Relations section of our website, investors.opentext.com, where we have posted our consolidated Investor presentation that will supplement our prepared remarks today. The presentation includes information and financials specific to our quarterly results, notably our updated quarterly factors on Page 7 as well as a strategic overview and now an update on Investor Day. I am pleased to announce that OpenText executive team will be hosting a virtual Investor Day on Thursday, March 11. To register, please visit our Investor Relations website or contact our IR team directly. I would also like to announce that OpenText management will be participating at the Morgan Stanley Conference on March 1st and 4th. We look forward to engaging with you in the coming weeks. I will now proceed with the reading of our Safe Harbor statement. Please note that during the course of this conference call we may make statements relating to the future performance of OpenText that contain forward-looking information. While these forward-looking statements represent our current judgment, actual results could differ materially from a conclusion, forecast, or projection in the forward-looking statements made today. Certain materials -- certain material factors and assumptions were applied in drawing any such statements. Additional information about the material factors that could cause actual results to differ materially from a conclusion, forecast, or projection in the forward-looking information as well as risk factors, including in relation to the current global pandemic that may project future performance results of OpenText are contained in OpenText's recent Forms 10-K and 10-Q as well as in our press release that was distributed earlier this afternoon, which may be found on our website. We undertake no obligations to update these forward-looking statements unless required to do so by law. In addition, our conference call may include discussions of certain non-GAAP financial measures. Reconciliations of any non-GAAP financial measures to their most directly comparable GAAP measures may be found within our public filings and other materials which are available on our website. And with that, I'm pleased to hand the call over to Mark.

Mark J. Barrenechea -- Vice Chair, Chief Executive Officer and Chief Technology Officer

Thank you, Harry. and a good afternoon to everyone, and thank you for joining today's call. I want to open the call with a note of optimism. Over the last year, the world has experienced health, financial, social, political, and environmental crises. While many of these crises continue and the effects are long-lasting and have forever change the way we work, live, and love, green shoots are emerging all around us. With an accelerating vaccine rollout, the prospects of a global economic recovery appear to be brightening. Today in the US, more people have received their first dose of a COVID-19 vaccine than cases reported. Economists are increasingly predicting a strong economic recovery in calendar 2021 due to a combination of rebounding demand, rising prices, and low inventory levels. We are also so much better informed today than we were a year ago. The transformative nature of digital and extreme automation is clear and we remain in the early stages of the fastest, deepest, and most consequential technology disruption in the history of the world. Businesses are accelerating their digital capabilities and are placing greater emphasis on trusted global partners, time to value, modern work, sustainable supply chains, stellar customer experiences, and cloud plus edge computing. What has become clear is that the cloud plus network plus edge are inextricably linked. Our new architecture and platform of cloud additions places OpenText Information Management demonstrably in the middle of important demand conversations for companies of all sizes, large, medium and small. The previous 4 quarters at OpenText are reflective of the amazing strength and durability of our employees, our customers, our company, our business model, and the transformative aspects of our products. Over the last year, we have generated a record $3.3 billion and trailing 12-month revenues, a record $1.1 billion in trailing 12-month free cash flows, and invested $400 million trailing 12 months in our products each approximately. We settled with the IRS, we increased our dividend by 15%, we announced a share repurchase program, we donated 4 million meals to help with food and security at the end of last year. We've achieved our highest employee engagement scores. We were named a Forbes Top 150 employer. We delivered record fiscal '21 Q2 revenues, which we'll get to in a moment. We introduced our new platform, Cloud Editions, and we're on target to deliver adjusted EBITDA of 37% to 38% this fiscal year and we are on target to deliver annual recurring revenues or ARR of 81% to 83%, highlighting two key aspects of our business, first, the predictability of our business; and second, we are a cloud company. We made a statement, it was not just words, that we would exit the pandemic stronger than we entered. The above results speak to our actions, our progress, amazing employees, and our culture. Humbly, these results provide OpenText with momentum and confidence as we enter calendar year 2021 and we are excited about the significant opportunities we can pursue with our Cloud Editions.

Let me transition to our exceptional Q2. This quarter was highlighted by revenue growth, renewal rates, margin, cash flow, and positive organic ARR growth in reported currency. The team delivered an exceptional quarter, many of our quarterly metrics are at historic highs. Let me walk through the results on a year-over-year basis. Total revenue of $856 million, up 11%, the highest total revenue in our history. Cloud revenue was $350 million, up 41%, the highest cloud revenue in our history and the largest revenue contributor. Customer support revenue of $334 million, up 6%, the highest CS revenue. ARR of $685 million, up 21%, the highest ARR in our history and at 80% of total revenue. Adjusted EBITDA of $361 million or 42% adjusted EBITDA margin and the highest adjusted EBITDA dollars in our history. And free cash flows of $275 million, up 46%, best Q2, best CF in our history. Let me provide a few additional comments. The 41% growth in our cloud business were driven by our Carbonite acquisition, Cloud Editions, a rebound in our business network volumes, and continued momentum in SMBC and Enterprise Content Services. The 6% growth in our support and update business was driven by our customer centric 90-day release cycles and AI informed engagement. We have over $2 billion in cash and committed liquidity at our disposal and our consolidated net leverage ratio has declined to 1.6 times this quarter, reflective of the disciplined operations post acquisition of Carbonite. We continue to generate growth, cash, and returns in the right places.

We had many notable customer expansions and wins in Q2. We have a full list in our investor deck, please give the presentation a read, but let me highlight a few. Medpro Group, a Berkshire Hathaway company, it is a national leader in customized insurance claims and patient safety and risk solutions. Medpro group is expanding its OpenText extreme use as it continues to modernize enterprisewide digital delivery processes. The Department of work and pensions in the UK, a governmental body responsible for welfare, pension, and child maintenance chose OpenText enterprise Content Solutions as an integral part of their end-to-end processing for shared critical and sensitive content. Froneri, one of the world's largest global ice cream company, headquartered in UK expanded their commitment to OpenText B2B managed services and engaged with OpenText to build a service offering that allows them to dynamically flex their supply chain. Revo Health, a Minneapolis-based provider of healthcare solutions for physician practices and ambulatory surgery centers expanded its investment in OpenText Cloud using OT2 services to securely handle confidential communications. Before I turn to our approach of total growth in December, we announced that we closed all past, present, and future items related to dispute with the IRS. As part of the resolution, OpenText will pay $299 million for the disputed amount of approximately $830 million. While we maintain that our long-standing position in this matter was in the right, we believe the settlement to be in the best interest of all stakeholders.

Let me turn to growth and walk through our total growth strategy which have 3 fundamental elements, retain, grow, and acquire. On retain, we delivered another exceptional quarter with customer support renewal rates at 94% and non-GAAP gross margins of 91.3%. Our cloud renewal rate excluding carbonite was 96% our non-GAAP gross margins for total cloud of 66.7% and this margin was up 830 basis points year-over-year. We are seeing the direct benefits of leveraging more automation and automation based on OpenText Magellan and the direct benefits of scaled operations. On growth, we continue to ramp up our investments in products and sales, continue to grow our sales coverage on the Global 10,000 customers, and we are expanding our relationships with global partners, RMMs and MSPs. We are on track on increasing our R&D investments in fiscal '21 to support advancing the most exciting product roadmap in our history with Cloud Editions. For the balance of fiscal '21, our adjusted EBITDA margin will begin to reflect those increased investments. The principles behind our Cloud Editions include customer choice, run anywhere, umber one; 2, cloud first; 3, simplification, 5 clouds makes it easier to go to market and easier to sell; the 4th principle is consumption, deeper integration of capabilities enables ease of consumption; our 5th principle is innovation, rapid and continuous innovation every 90 days to provide accelerated time to value and increased value for our subscription, maintenance, and our update services; and the 6th principle is to create new channels such as our new API services to embed OpenText in the next generation of cloud businesses, delivering our capabilities at APIs, we will enable developers to include OpenText and speed their time to market, in October, at OpenText World, we announced Cloud Editions 20.4, which featured our 5 clouds, content cloud, business network cloud, experience cloud, security and protection cloud, and our developer cloud-based on our OT2 platform. In the weeks ahead, we'll be turning on Cloud Editions 21.1, which will provide thousands of new facets, features, and enhancements. Our software development has always been deeply informed by customer feedback and here are some highlights of upcoming cloud Editions. In the content cloud, we now fully support all major hyperscalers, GCP, Azure, AWS, integration to SAP and salesforce, embedded analytics, and by 21.4 the content cloud will be 100% recreated as a multi-tenant SaaS public shared environment running on OT2. With Cloud Editions 21.4 customers will never have to upgrade again. In the business network cloud, we have added support for ethical supply chains, sustainability, and support for the circular economy as well as country specific support for invoicing tax and receiving. We now support invoicing tax and receiving in over 60 countries enabling global supply chains that are sustainable and support the circular economy. In the experience cloud, we are providing superior omnichannel experiences through seamless integration, the result in enabling full social commerce, and personalization enabled by technology features and a long list of those features from notifications, messaging, document per segment and CPaaS. OpenText Magellan is now integrated for machine learning and to the experience cloud. In our security and protection cloud, with BrightCloud Service Intelligence, we have now added cloud access security broker functionality, it's also known at CASB, to help enforce data-centric security policies and to prevent unwanted interactions, Our threat intelligence products are centered on behavioral analysis, not signatures. At 21.2, we are excited about our unified management console for RMMs and MSPs to enable complete integration of Webroot and Carbonite. In the developer cloud, we now have over 25 live services, content service capture, signature, document presentment, intelligent viewer, workflow messaging, the list goes on, identity and threat intelligence. Our developer cloud, go check it out, developer.opentext.com, is expected to continue to organic growth in fiscal '22. The new strategic long-term initiative for us is to embed our services and the next generation of cloud companies and it will add a new channel to go to market, delivering our capabilities as APIs will enable developers to include OpenText in speed their time to market. Our 3rd total growth strategy, on acquire, we remain patient, disciplined, value-based buyers with returns based metrics and cash flow as key criteria. Carbonite is a great example of a growth asset that met our disciplined, value-based criteria while offering significant opportunities to create revenue growth and synergies for our cloud-based multi-channel global platform, our liquidity, cash flow, and balance sheet remain strong, the pipeline is also strong and we will deploy capital when the right opportunity arises. Our total growth strategy of retain, grow, and acquire is unique, massively scalable, and delivering return. Overall, we are a company that remains on offense with the intent of taking share regardless of the economic environment.

Let me move on to financial outlook. We enter calendar 2021 with earned confidence, an improving economy coupled with the best product portfolio in our history position us to gain share by capitalizing on the present trends of digitalization, modern work, sustainable supply chains, security, and cloud. Madhu will cover the details of our financial outlook for Q3 in fiscal 2021, but let me highlight the core aspects. We are increasing the investment in our product sales and our people, we have an improved demand outlook, and we are raising our revenue growth outlook today for the remainder of the fiscal year. Cloud revenue growth now to be in the high-teens, ARR growth now to be in the high-single to low double-digit, and total revenue growth now to be in the mid-single digit, up from constant. OpenText will be strongly returning value to shareholders. Today, I'm pleased to announce that the Board of Directors has approved our quarterly dividend of 20,.08 cents per share for holders of record of March 5, 2021, and the payment date of March 26, 2021.

Let me conclude my remarks where I began, on a note of optimism. Today we are playing offense with an improved outlook for fiscal 2021. We had an exceptional quarter with record revenue and adjusted EBITDA dollars with ARR growth of 21%, cloud growth of 41%, and support a growth of 6%. We have a strong balance sheet with a net leverage ratio of 1.6 times and we generated approximately $1.1 billion in trailing 12-month free cash flow. We settled with the IRS and put the matter behind us. Last year's pre-emptive actions are replaced with energy and growth actions. Secular trends are strong, long lasting, and OpenText is at the center of transformative discussions. We are in the early innings of an important product cycle with Cloud Editions and our pace of innovation has never been faster with 90-day release cycles and an aggressive product roadmap. On behalf of OpenText, I would like to thank our shareholders, our loyal customers, our partners and our 14,000 dedicated employees for all contributing to this success and I am so proud of the resilience and durability that continues to be demonstrated. We are looking forward to seeing you at our virtual Investor Day on March 11. You can register on OpenText Investor Relations website or contact our Investor Relations team directly. Investor Day is a special opportunity for investors and analysts to gain a direct update from OpenText leadership team on our strategic progress and future direction. The team is very excited to be with you. It is my pleasure now to turn the call over to Madhu Ranganathan, OpenText's Chief Financial Officer. Madhu, over to you.

Madhu Ranganathan -- Executive Vice President, Chief Financial Officer

Thank you, Mark. And thank you all for joining us today. We had a strong second quarter and a solid first half of this fiscal year 2021. Our pre-emptive responses at the onset of the global pandemic strengthened us as we continue to lead the way in modern work. Our disciplined financial management has allowed us to support key growth initiatives, maintain the resilience of our business model and this is reflected in that expanded margins and solid cash simulation.

I will speak to Q2, Q3 and our quarterly factors, our fiscal 2021 total growth strategy, our fiscal 2021 annual target model ranges and our long-term aspirations, all outlined in our Q2 investor presentation that is posted on the IR website today. All references will be in the millions of USD unless noted otherwise and compared the same period in the prior fiscal year.

So let me start with revenues. Q2, total revenues for the quarter were $855.6 million, 10.9% or up 8.8% on a constant currency basis, including a strong contribution from Carbonite as we completed the one year market, December, 2020. There was a favorable effects impact to revenue of $16.2 million. The geographical split of total revenues in the quarter was Americas 60%, EMEA 32% and Asia Pacific 8%.

Year-to-date total revenues were $1.659 billion, up 13% or up 11.5% in a constant currency basis. Q2 annual recurring revenues were $684.9 million, up 21.5% or up 19.5% on a constant currency basis. As a percent of total revenues, ARR, annual recurring revenue was 80% for the quarter up from 73% of the second quarter of fiscal 2020.

Here, I would like to highlight that we achieved positive organic ARR growth during the quarter on a reported basis. Year-to-date annual recurring revenues were $1.355 billion, up 21.7% or up 20.4% on a constant currency basis. As a percent of total revenues, year-to-date ARR was 82%, up from 76% of the first six months of fiscal 2020. Q2 cloud revenues are particularly strong at $350.5 million, up 41.1% or up 39.6% on a constant currency basis. Our cloud renewal rate excluding Carbonite's approximately 96%.

Year-to-date cloud revenues of $691.4 million, up 42.4% or up 41.5% on a constant currency basis. Q2 customer support revenues were $334.5 million, up 6% or up 3.6% on a constant currency basis. Our customer support renewal rate for Q2 was 94%. Across the business, our renewals performance remain strong.

Year-to-date customer support revenues were $663.9 million, up 5.7% or up 4.2% on a constant currency basis. Q2 license revenues were $107.3 million, down 22.2% or down 24.6% on a constant currency basis. Year-to-date license revenues were $175.9 million, down 18.6% or down 20.7% on a constant currency basis. Q2 professional services revenues were $63.4 million, down 9% or down 11.4% on a constant currency basis. Year-to-date, professional services revenues were $128.5 million down 7.6% or down 10% on a constant currency basis.

Tax update, before we speak to net income and other related metrics, I want again call out the IRS Settlement we announced in December 22, 2020. The IRS Settlement provides finality to this long-standing matter, putting it behind us and we move forward and we believe it to be in the best interest of all stakeholders. The settlement resulted in a charge of approximately $299 million to the provision for income taxes. We expect to make payments to the IRS of approximately $287 million during the third quarter of fiscal 2021 and associated state tax and interest payments of approximately $12 million throughout calendar year 2021. All details are included in our Form 10-Q filed today.

Q2 GAAP net loss was $65.5 million compared to net income of $107.5 million in the prior year, primarily driven by the tax provision relating to the IRS Settlement. Year-to-date GAAP net income was $37.9 million compared to net income of $181.9 million in the prior year. Q2 adjusted net income was $260.5 million, up 14.8% or up 11.1% on a constant currency basis. Year-to-date adjusted net income was $502.3 million, up 25.4% or up 22% on a constant currency basis.

Q2 GAAP loss per share diluted was $0.24 down from earnings per share diluted of $0.40. Year-to-date GAAP earnings per share diluted was $0.14, down from $0.67. Q2 non-GAAP earnings per share diluted was $0.95, up $0.11 from $0.84 and up $0.08 on a constant currency basis. Year-to-date non-GAAP earnings per share diluted was $1.84, up $0.36 from $1.48 and up $0.31 on a constant currency basis.

Turning to margins. GAAP gross margin for the quarter was 70.5% up 60 basis points. Year-to-date GAAP gross margin of 69.8%, up 120 basis points. Non-GAAP gross margin for the quarter was 77.1% up 160 basis points. Year-to-date non-GAAP gross margin was 76.8% up 240 basis points. From GAAP gross margins by revenue type, please refer to our Q2 fiscal 2021 10-Q report as I mentioned filed today.

Also on a non-GAAP basis for the quarter, cloud margin was 66.7% up from 58.4% given by continued improvement in our cloud service delivery and a strong contribution from Carbonite. Year-to-date cloud margin was 66.9%, up from 57.8%. For the quarter and year-to-date customer support margin was 91.2%, up from 90.7% and reflected continued strong renewal performance.

For the quarter, license margin was 96%, down from 97.8% primarily due to higher third-party technology costs similar trends on a year-to-date basis as well. For the quarter, professional services margin was 27.5%, up from 23.5% reflecting benefits we see from lower travel while effectively delivering our solutions on a digital and remote basis. Year-to-date professional services margin was 28.4% up from 22.8%.

Please note that our total operating expenses for Q2 into the restoration of compensation and benefits effective December 1, 2020 for all employees. Adjusted EBITDA was $360.8 million this quarter, up 13.8% or up 10.7% on a constant currency basis. This represents 42.2% margin, up from 41.1% in the same quarter last year. Year-to-date adjusted EBITDA was $703.1 million, up 23.1% or up 20.2% on a constant currency basis. This represents 42.4% margin up from 38.9% during the first six months of fiscal 2020.

Turning to cash flow, which was consistent and solid performance, with operating cash flows of $282.5 million for the quarter, up 36.3% and free cash flows of $274.8 million up 46.5%. On a year-to-date basis, operating cash flows are $516.4 million, up 49.8% and free cash flows of $493.4, up 61%.

DSO was 47 days compared to 57 days in Q2 fiscal 2020. The year-over-year reduction of 10 days effects continuous measures to drive operational efficiency in our working capital framework, particularly the code to collect classes as well as positive contributions to the integration of Carbonite.

From a balance sheet perspective, we ended the quarter with approximately $1.5 billion in cash, given our strong cash flow performance. With a $600 million revolver repayment in October 2020, we now have $750 million undrawn and fully available bringing our total liquidity to $2.25 billion. Our consolidated net leverage ratio is 1.6 times and improvement from 1.82 times last quarter. This is a strong place to be solid execution of the quarter and a balance sheet that positions us well to execute in our total growth strategy.

Now turning to quality factors, total growth strategy and annual target model all available on our investor website. So first and foremost, let me reiterate that we do view our business as annual and quarters will vary. Long-term value is created from sustained annual performance and 90-day cycles are way too short to measure. On quality factors, for the third quarter fiscal 2021 and compared to the same period of the prior year, we expect the following inclusive effects. First of all, FX tailwind of revenues of $10 million to $15 million. Total revenues constant, annual recurring revenue, ARR constant to slightly up, adjusted EBITDA margin percentage up 100 to 200 basis points

For our full year fiscal 2021 total growth strategy. Our first half of the fiscal year performance has been strong, particularly in the context of the global pandemic and we're very pleased to increase our outlook for the remainder of the fiscal year. We now expect the following for our fiscal year 2021 compared to fiscal year 2020. High teens growth on cloud revenue compared to a previous target of mid double digit, low single digit growth and customer support revenue is consistent with our prior target. High single to low double digit growth and annual recurring revenue compared to a previous target of high single digit, no changes in license and PX revenue targets, which we see declining and this is consistent with broader industry trends and as cloud adoption accelerate.

Total revenue moves from constant to low single digits to mid single digit growth in fiscal 2021. New M&A opportunities will remain additive to our model. Our fiscal 2021 annual target model with included operating ranges remains unchanged. However, I will highlight a few important points. Annual recurring revenue, ARR range for fiscal 2021 expected 81% to 83% compared to 78.2% in fiscal 2020.

Non-GAAP gross margin range in fiscal 2021 expected at 74% to 76% compared to 74.5% in fiscal 2020. Adjusted EB margin range for fiscal 2021 expected at 37% to 38% compared to 36.9% in fiscal 2020. On long-term aspirations, our long-term aspirations remain unchanged targeting adjusted EBITDA margin of 38% to 40% and free cash flow of $900 million to $1 billion for fiscal 2023 with a plan to reinvest any margin gains above 40% additional growth initiatives.

In summary, well done to the OpenText team for delivering the solid Q2 and leading the way in digital working. On January 2021 rolled in the OpenText team got forward, tremendous learning and resilience as we look ahead to the second half of our fiscal year, a very special thank you for your amazing efforts. I thank you to our shareholders, who trust and confidence we greatly value. We look forward to engaging with all of you as part of our investor outreach and conferences and of course, and our March 11 Investor Day. I wish you all continued safety environments.

I would now like to open the call to questions. Operator?

Questions and Answers:

Operator

Thank you. We will now begin the question-and-answer session. [Operator Instructions].

Our first question comes from Raimo Lenschow of Barclays. Please go ahead.

Raimo Lenschow -- Barclays -- Analyst

Hey. Congrats from me on a great quarter. Mark, you talked a little bit about the recovery or the green shoots of recovery you see everywhere and it's great to see the guidance because now it's -- it's fully organic what we see for next quarter. If you think about the next few quarters. Looking out and the guidance you've given there, is there -- is that kind of the new normal, is there an element of recovery in there, so that it iss better than normal. Like how do we have to think about that> What you're seeing there, and then I had one follow-up.

Mark J. Barrenechea -- Vice Chair, Chief Executive Officer and Chief Technology Officer

Yeah, thank you for the question. Look, the -- if I wind back to a year ago, our energy was very much on our pre-emptive sort of decisions that ultimately strengthened us to the year but if I look at the year ahead and certainly for the remainder of the fiscal year, which is through end of June, we see those green shoots. I mean, there are 4 things that come to mind. The first is modern work is really accelerating, content management, workflow, e-signature projects in collaboration. Second is we see this rebound of our business network volume and industries that are seeing an increase, healthcare, automotive, retail, a lot of green shoots there for us on the business network. Security has come front of mind post solar wins and our ability to really provide data protection and the next generation of threat intelligence based on behaviors for signatures. Then, Raimo, you have all the -- I think the secular things around movement to cloud and the need to have that trusted partner on a global basis, so they feel like very sustained trends coming into the calendar year and we've had 4 quarters of experience through the pandemic and each quarter has been getting sequentially stronger. So that's part of the reason for a bit more visibility into the fiscal year as we come into the second half and welcome your second question.

Raimo Lenschow -- Barclays -- Analyst

Yeah. Okay, perfect. And then on the cloud, so we now -- we're talking to 21.2 and 21.4, sounds actually really exciting when it comes out, what do you see in terms of customer interests in terms of how they are kind of migrating over to the cloud, is that do you see like new workloads going into the cloud and the existing stuff is still kind of staying on premise? Do you see that migration starting? What's the momentum that you're seeing there? Thank you.

Mark J. Barrenechea -- Vice Chair, Chief Executive Officer and Chief Technology Officer

Yeah, thank you for that. Look at Investor Day, I plan to go much deeper on the kind of the status of cloud addition but let me just give you a few examples. I look at our content cloud and support for modern work. We have new workloads and I expanded work going on at the NIH in the US and European Central Bank. On the experience cloud, we have a new customer like PG&E and expanded workloads for social commerce at L'Oreal. On the business network side, we're very excited about -- I know we're all very focused on a pandemic and rightfully so, but the greater challenge is really the environment and the circular economy. So our work is supporting very demonstrable features to support that circular economy with customers like Nestle. Our protection cloud are doing work with Hyatt, Thomson Reuters on our security and protection cloud and I'm really excited about how the Developer Cloud, everything as a public API is going to contribute to organic growth in fiscal '22. So it's all about the Cloud Editions, I think it's a mixture of taking off-cloud current workload to a private managed service, it's about adding new workloads in our SaaS offerings, it's attracting new customers and also a new market of our API services and I mean -- I plan to go in a lot more detail at the Investor Day.

Raimo Lenschow -- Barclays -- Analyst

Okay. I'm looking forward to that. Okay, thank you.

Operator

Our next question comes from Stephanie Price of CIBC. Please go ahead.

Stephanie Price -- CIBC -- Analyst

Good afternoon.

Mark J. Barrenechea -- Vice Chair, Chief Executive Officer and Chief Technology Officer

Hi, Stephanie.

Stephanie Price -- CIBC -- Analyst

Hi, I was hoping to talk a little bit about which pieces of the cloud kind of drove that outperformance versus versus prior expectations. Did you see some outsized growth in Carbonite or CE or business networks or how to kind of think about that, about our performance in cloud this quarter.

Mark J. Barrenechea -- Vice Chair, Chief Executive Officer and Chief Technology Officer

Yeah, I would -- I pointed to three pieces on the content side -- in the content cloud. Again, for the reasons I just previously talked about, support for modern work, second is the business network and the increase in volumes and and nice new green shoots in a variety of industries and Carbonite overall just had a strong quarter from the Data Protection Carbonate side, Webroot, and threat intelligence as well as BrightCloud, so those are the three standouts, Stephanie. I'd point to the content cloud, business network, and Carbonite in general.

Stephanie Price -- CIBC -- Analyst

Okay, that's helpful. And within Carbonate, kind of thinking about the upside opportunities here and the cross-selling into the enterprise, the extension of the partner network, just curious where we are in those initiatives or the outperformance in Carbonite was really more a function of just the existing prosumer, consumer market kind of driving those sales.

Mark J. Barrenechea -- Vice Chair, Chief Executive Officer and Chief Technology Officer

Yeah, there are -- there are three drivers. The first is just better running the existing business and it is a unique go to market and this is where we sell to, we enable, we deploy to RMMs and MSPs. We don't really -- we don't -- we of course sell to some SMBs directly, but the vast majority of our business is through RMMs and MSP and it's a very unique channel. I know, others are claiming they invented it, they didn't, that's OK, but our business is through this very unique channel. So one growth is just better managing that. Two is increased innovation. I'm very excited about 21.2 in an integrated console that delivers on the promise of integrating Carbonite and Webroot to move through that channel of RMM and MSP. The third is uplifting, kind of up-selling -- upscaling the product into the enterprise and we started to see some green shoots there. I've mentioned a few names, TD Securities, Hyatt, Thomson Reuters, Prudential who are using a mixture of Carbonite data protection or BrightCloud, so those are the three approaches Stephanie that we're looking to grow. It's just better managing the platform to RMMs and MSPs. It's two accelerating innovations, things like CASB, things like an integrated console, next generation of threat intelligence, continued focus on behaviors for signatures [Indecipherable] cause upscaling the product into the enterprise and we've begun to see some green shoots on the enterprise customers I just mentioned.

Stephanie Price -- CIBC -- Analyst

Great, thank you very much.

Operator

Our next question comes from Paul Steep of Scotia Capital. Please go ahead.

Stephanie Price -- CIBC -- Analyst

Great, thanks. Mark, maybe you could talk just following up on the content cloud driving growth, can you give us a sense of what that multiyear migration cycle might look like. I know that might be taking some of the excitement from the March day, but in a context of where we are and then I have one quick follow up,

Mark J. Barrenechea -- Vice Chair, Chief Executive Officer and Chief Technology Officer

Yeah, my strongly encouraged me to save the gunpowder for Investor Day if you will, but let me say it this way, Paul, we are in literally the earliest of innings, truly are. We're less than 10% migrated of our installed base into our 5 clouds, so it is still the earliest of innings to have our installed base fully on the cloud addition architecture and in platform and it's not just a lift in shift to the platform, we can manage it better, we can manage it at a lower price, but we want to bring them to a modern environment, we want to manage the application stack, we want to be able to expand workloads, we want to be able to bring them to all of Information Management. So I would just summarize that we are in the literally earliest of innings, we are less than 10% migrated on cloud -- look Cloud Edition has only been in the market just a little over a year, so it remains the largest -- the single largest opportunity we have to drive growth is to migrate our installed base.

Paul Steep -- Scotia Capital -- Analyst

Great. And then at the risk of wearing out my welcome here --

Mark J. Barrenechea -- Vice Chair, Chief Executive Officer and Chief Technology Officer

Never.

Paul Steep -- Scotia Capital -- Analyst

How should we think about longer term as we -- as we sort of move over from cloud, how should we think about that license line or maybe how are you managing that transition to make customers more or less agnostic about the purchase decision. Thanks, folks.

Mark J. Barrenechea -- Vice Chair, Chief Executive Officer and Chief Technology Officer

Yeah, thank you, Paul. I think you'll notice, I didn't use the word license at all in my script and the emphasis is all on cloud. Let me point to a few things. The first is our annual recurring revenue, ARR, was 80%. It's all about our business, but when you benchmark us to Oracle, Microsoft, IBM, SAP, we are ahead of every one of those in terms of our transition to ARR, we're at 80%. We have a -- our target model is 81% to 83% for the year, but you look at established companies like IBM, Microsoft, Oracle, SAP, we are ahead of every single one of them in where we are as ARR as a percent of our business. Second, I'd point to our support business, which is a support and update business, the ability to get security updates, the ability to get rapid new features that are relevant and easy to consume, that business grew 6% as we noted, so our strategy is let customers decide, it is customer choice of how they want to consume, I said it many years ago, I am agnostic as to how they want to consume, we are opinionated on growing our margin, as you can see through the years that we are not agnostic there and we've -- we're just going to grow cloud faster than everything else as you're -- as you're seeing. So customers still will have the choice, it is clearly cloud first, ARR is leading and dominating, we are ahead of our peers, and we're simply going to grow faster in cloud and ARR [Indecipherable] transactional side of the business.

Paul Steep -- Scotia Capital -- Analyst

Thank you.

Mark J. Barrenechea -- Vice Chair, Chief Executive Officer and Chief Technology Officer

And Paul, if I can maybe before we get to the last question, I just, we don't philosophically believe that we should force it, because it is still customer choice and some companies are forcing it, but they're also at a lot lower ARR than we are. And so it's really the ARR piece that is really a standout at 80%, not just at OpenText but when measured to our peers.

Paul Steep -- Scotia Capital -- Analyst

That helps, thank you.

Operator

Our next question comes from Thanos Moschopoulos of BMO Capital Markets. Please go ahead.

Thanos Moschopoulos -- BMO Capital Markets -- Analyst

Hi, good afternoon. Hey Mark, how would you characterize customer buying behavior in terms of sales cycles, decision processes, deal sizes. Is it starting to look a lot more similar to pre-pandemic or are we still in kind of a weird environment in that regard?

Mark J. Barrenechea -- Vice Chair, Chief Executive Officer and Chief Technology Officer

I would say it's returning, it's not fully back to pre-pandemic, but it's a lot less uncertain and bureaucratic than it was maybe in the first half of last year. There is no doubt a greater emphasis and I think this is new, so it's not pre-pandemic or during pandemic, I just think this is new. It is an emphasis on time to value that there is an immediacy, there's a time to value, and it's also a look to global trusted partners, so less risk inverse, so it's a good question. Deal sizes I think are slightly up, I think decision cycles are slightly down -- slightly shrunk, I wouldn't say it's fully back to pre-pandemic, but it's more there than not and time to value is certainly emphasized in the majority of our transactions there.

Thanos Moschopoulos -- BMO Capital Markets -- Analyst

Great and then a question for Madhu, as I look at your guidance and your target model for the year, that would seem to imply a fair bit of gross margin compression in the second half in professional services and cloud. Maybe just to clarify, would that be a function of comps being restorated at prior levels and expectation of travel expenses going up or maybe just conservatism on your part?

Madhu Ranganathan -- Executive Vice President, Chief Financial Officer

So, thank you for that. So, definitely as Mark also alluded, we are investing in the second half and we are investing not just putting [Indecipherable] but also in terms of hires and building up for the next year. And from a gross margin perspective, that also includes investment in cloud services and customer support as well.

Thanos Moschopoulos -- BMO Capital Markets -- Analyst

Presumably, maybe to improve the capacity, right, because you are running at high utilization and so you need to add more capacity, would that be fair?

Madhu Ranganathan -- Executive Vice President, Chief Financial Officer

Yes, and that would be fair as well, yeah.

Thanos Moschopoulos -- BMO Capital Markets -- Analyst

Okay, thanks for that one.

Madhu Ranganathan -- Executive Vice President, Chief Financial Officer

Yeah, thank you.

Operator

Our next question comes from Richard Tse of National Bank Financial. Please go ahead.

Richard Tse -- National Bank Financial -- Analyst

Yes, thank you. With respect to the shift here in the cloud. I'm just kind of curious, is there an opportunity to kind of create a bit of a step function up in terms of organic growth with that transition here.

Mark J. Barrenechea -- Vice Chair, Chief Executive Officer and Chief Technology Officer

Richard, thanks for the -- thanks for the question. As we noted in our script, we had in the quarter organic ARR growth in reported currency and I expect to have organic growth in the cloud in the second half of the year. In terms of step up, well maybe talk more about what that means, but I'm expecting cloud to grow organically. Just to say it directly based on the factors we talked about.

Richard Tse -- National Bank Financial -- Analyst

Okay. Yeah, I'm just asking because I was sort of looking at slide 21 and 24 where you highlight your customers and the number of products that they are signed up for and it seems like they are signing up for more and I guess the line of questioning was around as these platforms become more uniform, the ability to sell on that basis I would think should be easier now, which is why I'm asking the question, but..

Mark J. Barrenechea -- Vice Chair, Chief Executive Officer and Chief Technology Officer

Yeah, look and if I can, I will point to the principles I talked a little bit about and they are important principles behind Cloud Editions, I think that's partly of what you're noting that once migrated into the OpenText Cloud, we have the ability to deploy the features for customers and they don't have that friction in the system, right? The more integrated we get, again the last friction to more modules and as we get to more standardized product, the ease of both consumption in new modules, so it's no doubt that Cloud Editions and running the cloud is going to give us the opportunity because of the integration to deploy more capabilities and to have customers be able to consume more.

Richard Tse -- National Bank Financial -- Analyst

Okay, makes sense. With respect to the acquisitions, I know you talked about as a really long part of your growth strategy, what does that environment look like today and I guess related to that, are you looking to sort of fortify the markets that you're currently in or would you kind of look at expanding in new markets -- sort of like what you do with Carbonite and security.

Mark J. Barrenechea -- Vice Chair, Chief Executive Officer and Chief Technology Officer

Well, let me -- let me take it as an opportune. I'll answer the question directly, but I'm going to take it as an opportunity to highlight how we believe we create value. Number one, these are co-number ones, number one of number one, organic growth and that is top of the list and as we look into the remainder of the second half of the fiscal year in the calendar year, we're clearly emphasizing organic growth today and also the step up in our outlook. Secondly, number two of number one, is market and we've just been on a stellar track to continue to become more efficient, more productive as a company. And the third number one is capital, capital deployment and capital efficiency. We're very focused on the capital we've deployed. I'm getting full value for carbonite, getting full value for Liaison, Documentum wasn't that long ago. And Documentum puts us right in the middle of modern work for a lot of companies and then there is new capital deployment. On the new capital deployment, which was I think part of the basis of your question, is we're going to remain a value buyer, we have the management and leadership bandwidth, we have a net debt ratio of 1.6 approaching sort of recent lows if you will. And I'm very happy with the markets we're in today, so I'm not looking to create a new market, Richard, but rather kind of gaining share in what we have.

Richard Tse -- National Bank Financial -- Analyst

Okay. And just one last one related to acquisitions, is your comfort level on leverage ratio, I think it was in the mid-threes if I recall, but I'm not sure what it is today. Is it still around there?

Mark J. Barrenechea -- Vice Chair, Chief Executive Officer and Chief Technology Officer

Our net leverage ratio is 1.6 today. And as we -- we've noted -- we've chronicled historically that we would be comfortable -- ideally we're at 3, but we'll go above 3 we need to and then rapidly decrease that and I'll point again to Carbonite as well as Documentum where we rapidly delevered. 3 is where -- I think if it simply that if the world goes really bad likely I will pay off my debt in 3 years, that's why -- that why I thought of a 3x ratio. It is a relatively conservative ratio, our covenant allows us to go higher than that, but we like operating around 3, we are well below it and if we need to go above 3, we won't be bashful for the right asset, but it will come with a rapid deleverage plan and as we've demonstrated, we can do it and have done it with Carbonite and Documentum.

Richard Tse -- National Bank Financial -- Analyst

Okay, that's great, thanks Mark.

Operator

Our next question comes from Paul Treiber of RBC Capital Markets. Please go ahead.

Paul Treiber -- RBC Capital Markets -- Analyst

Thanks very much and good afternoon.

Mark J. Barrenechea -- Vice Chair, Chief Executive Officer and Chief Technology Officer

Hi, Paul.

Paul Treiber -- RBC Capital Markets -- Analyst

I just wanted to hone into one product area in particular which is e-signature. It seems like that is probably one of the products that would be seeing strong adoption in this environment. How do you see it within the large enterprise deals like is it bundled in there or can you sell it as an incremental product offering and the reason I bring it up is some of your competitors are doing quite well selling signatures, digital signatures, so should we expect similar growth, are you seeing similar growth with your own product there.

Mark J. Barrenechea -- Vice Chair, Chief Executive Officer and Chief Technology Officer

Yeah, Paul, thank you for the question. We're excited about it and we sell it independently. No, we bought the source code to our company about a year ago and we created a product about a year and a half ago, we created a product and a service and it's now fully integrated to content services and it's now a stand-alone product, so we're -- we expected -- it is contributing and we're fully able to sell it as an independent module and it is an important part of modern work, part of workflow, part of collaboration, project management, and ultimately signatures. I'll highlight one customer, fully live, we're doing tens of thousands of signatures a month for the government of Ontario and who are fully live on our e-signature product.

Richard Tse -- National Bank Financial -- Analyst

And [Technical Issues] e-signatures -- but with the market e-signature at least, it seems like a lot of the growth is coming from SMB and it seems like there's other product categories, you look at like file sharing where the growth is being driven by SMBs. With the launch of your 21.4 products in multi-tenant SaaS on to the cloud, does that potentially open you up, open OpenText up to going direct in terms of addressing the SMB market.

Mark J. Barrenechea -- Vice Chair, Chief Executive Officer and Chief Technology Officer

We still have, with all our progress, we still have much to learn. We bring e-signature to the enterprise, we haven't brought e-signature to SMB, so our e-signature success is through our enterprise sales force. This is one of the reasons we really love Carbonite because we see a lot of these solutions that are built both to scale up into the enterprise and scale laterally into SMB and this is part of our great long-term growth prospect is to be able to get that multi-channel way to market really humming. So we now have our product like e-signature for the enterprise, but we haven't brought it into the SMB world yet. So I mean I appreciate your comment, but it just highlights why we brought on Carbonite and the opportunity for many of our key solutions and it's one of the things that as part of our strategic direction is able to bring product simultaneously to the enterprise and SMB and we have a lot of learning to do there and lots of opportunity.

Paul Treiber -- RBC Capital Markets -- Analyst

Okay, thanks for taking my questions.

Operator

[Operator Instructions]. I will now hand the call back over to Mr. Barrenechea for closing remarks.

Mark J. Barrenechea -- Vice Chair, Chief Executive Officer and Chief Technology Officer

All right, well thank you very much. We're obviously very excited about Q2 and playing offense in our improved outlook for fiscal '21. I hope you -- we hope to see everyone at our virtual Investor Day on March 11. Please register on our website or contact Investor Relations and the team is very excited to spend time with you to talk -- to provide updates on our strategic progress and our future direction. Thank you for joining us today.

Operator

[Operator Closing Remarks]

Duration: 62 minutes

Call participants:

Harry E. Blount -- Senior Vice President, Investor Relations

Mark J. Barrenechea -- Vice Chair, Chief Executive Officer and Chief Technology Officer

Madhu Ranganathan -- Executive Vice President, Chief Financial Officer

Raimo Lenschow -- Barclays -- Analyst

Stephanie Price -- CIBC -- Analyst

Paul Steep -- Scotia Capital -- Analyst

Thanos Moschopoulos -- BMO Capital Markets -- Analyst

Richard Tse -- National Bank Financial -- Analyst

Paul Treiber -- RBC Capital Markets -- Analyst

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