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Universal Electronics Inc (NASDAQ:UEIC)
Q4 2020 Earnings Call
Feb 18, 2021, 4:30 p.m. ET

Contents:

  • Prepared Remarks
  • Questions and Answers
  • Call Participants

Prepared Remarks:

Operator

Ladies and gentlemen, thank you for standing by and welcome to the Fourth Quarter 2020 Universal Electronics Inc. Earnings Conference Call. [Operator Instructions]

I would now like to introduce your host for today's program, Kristen Chapman from LHA Investor Relations. Please go ahead.

Kirsten Chapman -- LHA, Investor Relations

Thank you, Jonathan, and thank you all for joining us for the Universal Electronics' fourth quarter and year-end 2020 financial results conference call. By now you should have received a copy of the press release. If you've not, please contact LHA at 415-433-3777 or visit the Investor Relations section of the website. This call is being broadcast live over the Internet. A webcast replay will be available for one year at www.uei.com. Any additional updated material non-public information that might be discussed during this call will be provided on the Company's website where it will be retained for at least one year. You may also access that information by listening to the webcast replay.

During this call, management may make forward-looking statements regarding future events and the future financial performance of the Company and cautions you that these statements are just projections and actual results or events may differ materially from those projections. These statements include the Company's ability to timely develop and deliver new technologies and technology upgrades and related products that will be accepted by our existing customers and attract new customers, including the Company's Apple TV remote QuickSet Widget, QuickSet Cloud, UEI virtual agent, UEI comfort, and other voice-enabled products, technologies, and platforms. Changes in consumer life sales that will translate into new purchasing habits resulting in increased sales opportunities for the Company. The continued trend of the industry toward providing consumers with more advanced technologies by offering hybrid platforms, expand smartphones -- expanded smart home offerings, and interactive services. Management's ability to continue to manage its business via new product development, product mix and deliveries increased licensing opportunities and continued operational and administrative efficiencies to achieve its net sales, margins, and earnings as guided. Interruptions in the Company's supply and logistics chains causing delays in production and deliver its products and the effects that natural disasters and public health crises, including the COVID-19 pandemic have on our business and management's ability to anticipate and mitigate those effects, including the duration, severity and scope of the COVID-19 pandemic and the actions and restrictions that may be imposed on the Company and its operations by federal, state, local, and international public health and governmental authorities. The Company undertakes no obligation to revise or update these statements to reflect events or circumstances that may arise after today's date and refers you to the press release mentioned at the onset of this call and documents the Company files with the SEC.

In management's financial remarks, adjusted non-GAAP metrics will be referenced. Management provides adjusted non-GAAP metrics because it uses them for budgeting, planning purposes and for making operational and financial decisions and believes that providing these non-GAAP financial measures to investors as a supplement to GAAP financial measures help investors evaluate UEI's core operating and financial performance and business trends consistent with how management evaluate such performance and trends. In addition, management believes these measures facilitate comparisons with the core operating and financial results and business trends of competitors in other companies. A full description and reconciliation of these adjusted non-GAAP measures versus GAAP is included in the Company's press release issued today.

On the call, today are Chairman and Chief Executive Officer, Paul Arling, who will deliver an overview, and Chief Financial Officer, Bryan Hackworth, who will summarize the financials. Paul will then return to provide closing remarks and open the call for questions.

It is now my pleasure to introduce Paul Arling. Please go ahead, sir.

Paul D. Arling -- Chairman and Chief Executive Officer

Good afternoon and thanks for joining us today. We are excited to be speaking with you to review the most profitable year in our history, as well as to showcase one of the strongest opportunity landscapes we have ever enjoyed. As we all know, 2020 brought unprecedented challenges, immediately the UEI team took action to control what is controllable, prepare strategies to manage the unpredictable and as always invest for the continuing convergence of home entertainment and control devices.

As discussed previously, our 2020 sales were impacted by elements outside of our control, including quarantines limiting truck rolls of new installations for home entertainment and security customers. However, this impact has been mitigated by careful execution of our long-term strategy to operate efficiently and free resources to invest in the future.

As a company, we continue to focus on creating new innovation, ensuring product quality and building new customer relationships. Over the past several years, we have purposely implemented tactics to shift our mix toward more advanced higher margin solutions. Our work in these areas has expanded our gross and operating margins. In fact, our Q4 results beat the highs we achieved in Q3 and our full-year margins reached nearly 31% for gross margin and 11% for operating margin. As a result, even with significantly lower sales, we delivered the most profitable year in our 35 plus year history.

Even more exciting is where we are today and the opportunities it creates. Our goal continues to be to develop the wireless control and sensing technologies of the future. In 2020, we saw a strong uptake of our advanced two-way voice-powered remote controls in our second largest market, EMEA. Over the past few years, we have been working closely with many of the biggest video service operators in Europe to help them launch their new video delivery platforms that combine linear and streaming services.

Similar to the market growth we experienced in North America, our customers in Europe enjoyed strong subscriber uptake of these new platforms. Our pipeline of new customer engagements continues to be strong as customers in Latin America and India look to adopt either our new custom or our Android TV-powered control solutions with the intent of launching these hybrid video platforms to their subscribers in 2021 and beyond.

Along those lines, late in 2020, we announced the launch of a new streaming service control solution for Apple TV, specifically designed for multi-channel video program distributors or MVPDs. This new Apple TV remote control supports all the original functionality, including Siri and adds functionality that helps to simplify viewing live television on the Apple TV with keys for channel surfing or accessing the electronic program guide. This remote is the only M5 certified remote control, other than Apple's own Siri remote. While we cannot disclose details around specific customer engagements, we can say we are actively planning with many current and new customers worldwide to launch this product throughout this year. Considering the high degree of enthusiasm at our partners, we are confident on yet another success in the MVPD channel.

Another major growth driver in our 2020 performance has been the strong momentum in TV sales, and our increasing presence in that market. UEI QuickSet continues to be the number one licensed connectivity software and cloud service solution on television platforms worldwide, with the top 3 leading global OEM brands running QuickSet. QuickSet has demonstrated its long-term value on these platforms with the addition of IoT device interoperability support on some of the newer LG TVs. Stay tuned as we expect to see more of these platforms become successful smart home hubs with the assistance of QuickSet.

Moving to 2021, we broke our long-standing tradition of exhibiting at the International Consumer Electronic show held annually in Las Vegas, instead we held our first virtual Universal Technology Summit. Our product and marketing teams created an impressive virtual experience, combining short format videos, live presentations and live stream demonstrations of our latest products and technologies. During this online event, our team hosted over 60 meetings with hundreds of participants from the world's leading companies in home entertainment, security, IoT, HVAC, hospitality and home automation.

I'll review some of the highlights of our new product introductions. QuickSet Widget, a turnkey connectivity solution that adds intelligence and QuickSet Cloud to connected products and enable digital transformation of the customer experience. The solution allows OEMs to upgrade their product line up to be connected, managed and secured, as well as deliver ongoing support and services in a cost-effective and scalable manner. QuickSet Widgets are available with built-in Wi-Fi and Bluetooth low energy connectivity, enabling interoperability and device management services offered through QuickSet Cloud. QuickSet Widget will launch later this year, initially, in our new line of thermostats.

The UEI comfort family, a first of a kind ambient aware connected thermostat line, leverages our 20 years of experience providing end-to-end advanced control solutions to the world's leading HVAC brands. The line simplifies installation, daily use and ongoing support of climate control in residential, commercial and hospitality applications. With a wide range of built in sensing capabilities, the UEI comfort family is aware of the environment including temperature, humidity and CO2, as well as occupancy to optimize comfort and reduce energy costs. The first product in the line will be available to OEMs in the second half of 2021, with a version designed for the hospitality industry to follow later in the year. Prospective customers showed strong interest in this platform during our event.

As with all our new product introductions, we look forward to announcing new customer wins when we are allowed to mention them publicly. An other exciting new service, which we showed last year and officially launched this year is our UEI Virtual Agent, which introduces AI powered technology that enable self-help capabilities on any screen, TV, phone, computer and tablet. The integrated support framework enhances the user experience by addressing common challenges around onboarding, feature discovery and troubleshooting.

Additionally, our Agent reduces the cost of managing and supporting an installed base of connected devices for manufacturers and service providers and can be easily integrated into the connected device itself as well into -- as well as into mobile apps and online websites. Due to COVID, the focus of providing user support on the device itself is particularly compelling. The service has already been developed and is actively being used on our online global product support platform available at urcsupport.com. Our team looks forward to sharing portions of the Technology Summit at an upcoming analyst and investor event, which we are currently planning for March 19th. Please stay tuned for more information.

All of these new products and many more that we will introduce in the coming months have a common theme. They make it easier for consumers to enjoy their products and technologies in their home. More and more people are watching more types of videos in more rooms, with more devices for longer periods of time than ever before. With more happening, one constant remains, home control is converging. So UEI continues to provide operators, OEM brands, and integrators with a wide variety of solutions focused on the convergence of home entertainment and home automation.

I'll now turn the call over to our CFO, Bryan Hackworth for a review of the financials. Please go ahead, Bryan.

Bryan M. Hackworth -- Senior Vice President and Chief Financial Officer

Thank you, Paul. First, I'll review the results for the fourth quarter of 2020 compared to the fourth quarter of 2019. Net sales met our expectations at $156.4 million. This compares to $174.8 million for the fourth quarter of 2019. As anticipated, sales continue to reflect the impact of COVID-19 on our subscription broadcast and security customers, specifically those without self-install capabilities. Partially offsetting this headwind was growth in high-margin chip sales and royalties as our technologies continue to gain traction in a few of the largest TV OEMs in the world. These technologies can be embedded in multiple devices, sold in various form factors and distributed through multiple channels.

Our gross profit was $52.6 million or 33.6% of sales compared to $51.2 million or 29.3% in the fourth quarter of 2019. This improvement is a direct result of our strategic investments in product innovation, which has generated a favorable sales mix with an increase in both chip sales and royalty revenue. Further, in the fourth quarter, we received a labor subsidy from the Chinese government. These types of subsidies are common but have typically been received evenly throughout the year versus concentrated in a given quarter.

Operating expenses were $33.5 million compared to $33.9 million in the fourth quarter of 2019. SG&A decreased to $25.3 million from $26.7 million in the prior-year quarter, reflecting overall cost control and lower variable expenses. R&D expense increased to $8.2 million this year compared to $7.2 million in the prior-year quarter, an increase of 13% as we continue to utilize a portion of opex savings to fund the continued development of advanced technologies. Operating income was $19.1 million or 12.2% of sales compared to $17.3 million or 9.9% of sales in the fourth quarter of 2019.

Our effective tax rate was 15.5% compared to 20.7% in the prior-year quarter. For the fourth quarter of 2020, we reported our highest quarterly bottom line in the company's history. Net income was $16 million or $1.14 per diluted share compared to $12.8 million or $0.90 per diluted share in the same period last year. One of our goals beginning in late 2018 was to restructure corporate overhead so we could reallocate capital to promising new growth areas, such as security and home automation. Fast forward a couple of years and our successful efforts have yielded additional investments in future products, technologies and markets, resulting in higher gross margins and a much improved financial profile.

For the full year 2020, even with pandemic-related headwinds contributing to a reduction of sales of $136 million from the prior year, we delivered earnings of $3.76 per diluted share. The highest in our company's history compared to $3.55 in 2019. Technology-driven product sales resulted in a gross margin rate, exceeding 30 points, 30.8% to be specific compared to 26.7% in the prior year. Operating expenses were reduced to $123.8 million from $134.7 million and our operating margin exceeded 10%, increasing from 8.8% in 2019 to 10.7% in 2020.

Next I'll review our cash flow and balance sheet. At December 31, 2020, cash and cash equivalents were $57.2 million compared to $67.1 million at September 30, 2020. Cash flow from operations yielded nearly $30 million for the current quarter. We paid down our debt from $50 million to $20 million, while repurchasing over 180,000 shares for $7.9 million at an average price of approximately $43 per share. For the full year, our improved financial model resulted in cash flow from operations of over $73 million, enabling us to reduce our debt by $48 million, while repurchasing over 440,000 shares for $17.7 million at an average price of approximately $40 per share.

We believe the future of UEI is very bright. We launched innovative products in the latter half of 2020 and have additional products scheduled to be launched in the first half of 2021. With sales growth expected to return this year, and the fact UEI has become a more profitable company with strong free cash flow, we believe UEI is currently undervalued. Therefore, our Board of Directors has approved an additional plan to purchase up to 300,000 shares, contingent on share price over the next few months.

Now turning to our guidance. In the first quarter of 2021, we expect net sales to range from $150 million to $160 million compared to $152 million in the same quarter of 2020. We believe our investments in R&D will continue to yield gross margins exceeding 30 points in the first quarter, but lower than the rate achieved in the fourth quarter. We also expect EPS to range from $0.83 to $0.93 compared to $0.81 in the first quarter of 2020. We continue to believe in our long-term growth target of sales between 5% and 10% and EPS between 10% and 20%.

I would now turn the call back to Paul.

Paul D. Arling -- Chairman and Chief Executive Officer

Thanks, Brian. Looking at 2020 UEI like many of our partners and customers in our industry had to deal with a difficult and unprecedented environment. I'm proud to say that our team, once again, managed to perform brilliantly. Their performance demonstrated their winning attitude, creativity and ongoing focus on great business operations. As a result, while continuing to invest in the future, we were still able to deliver our most profitable year ever. I am able to repeat one of my favorite phrases, during tough times strong companies get stronger. Without a doubt we have accomplished that.

Looking at our market, we have positioned the company incredibly well. Consumers have more choices than ever before. They can get content from over-the-top video streaming apps, live TV streaming, on-demand libraries, and linear TV broadcast and the video provider pool continues to grow, including cable, satellite, telecom and new streaming service players. Content and technology brands are spending billions of dollars to create hybrid platforms, making it more competitive than ever to capture eyeballs. The abundance of choice continues to escalate and consumers want the quickest, easiest possible way to find their needle in the haystack. UEI provides that magic. As always, stay tuned.

Operator, we can now open the call for questions.

Questions and Answers:

Operator

[Operator Instructions] Our first question comes from the line of Greg Burns from Sidoti & Company. Your question please.

Gregory Burns -- Sidoti & Company, LLC -- Analyst

Good afternoon. Just want to dig in a little bit on the guidance for the first quarter. You have roughly, I guess flat revenue sequentially, but profitability down a little bit. Can you just walk us through what's driving a little bit of a pullback in the margins into the first quarter from the fourth quarter?

Paul D. Arling -- Chairman and Chief Executive Officer

Yeah. Sure, Greg. In Q4, what happened was, we had a labor subsidy that we received in the fourth quarter, and this is common. But usually what the Chinese government will do is they will submit these subsidies throughout the year. So usually get them over a three or four quarter period where we got the majority of it in the fourth quarter of 2020. So it drove up the margin in the fourth quarter.

Gregory Burns -- Sidoti & Company, LLC -- Analyst

Okay. So aside from that...

Paul D. Arling -- Chairman and Chief Executive Officer

We also had in -- in the fourth quarter, we also had -- we had success with the royalty revenue, like their technology, the TV channels done extremely well. So we licensed to three of the largest OEMs in the world, and we expect that to continue, but in Q4 what was a little bit of an aberration, was the fact that we did receive the majority of an annual subsidy in one quarter.

Gregory Burns -- Sidoti & Company, LLC -- Analyst

Okay. So it's mainly coming from a little step back in the gross margin. Any big changes on the -- in terms of operating expenses or kind of roughly...

Paul D. Arling -- Chairman and Chief Executive Officer

Yeah, it's mainly...

Gregory Burns -- Sidoti & Company, LLC -- Analyst

Stay where it was?

Paul D. Arling -- Chairman and Chief Executive Officer

Yeah, it's mainly driven by the -- by what I just mentioned, the margin rate.

Gregory Burns -- Sidoti & Company, LLC -- Analyst

Okay, great. And then when we look at the year-over-year in terms of the revenue, relative to the first quarter guidance, you talked about -- you had a bunch of announcements of new products that you are set to launch a couple of new European operators rolling out advanced platforms, the Apple Remote. So a lot going on, a lot seeming -- moving out of the pipeline, but not have much growth year-over-year in the first quarter. Do you expect growth to accelerate with some of these new things you're rolling out throughout the year as we look beyond the first quarter?

Paul D. Arling -- Chairman and Chief Executive Officer

Yes. Yeah. We expect -- we rolled out some of the platform is in the back half of 2020. We've got more slated for the front half of 2021. So we expect it to accelerate throughout the year. I mean, right now in Q1, that's not a reflection of what we think will happen for the full 2021 versus 2020. We expect sales growth and it will occur, but it's going to ramping up as opposed to being -- I wouldn't use Q1 as a harbinger. It will ramp up.

Gregory Burns -- Sidoti & Company, LLC -- Analyst

Okay, great. And then just had a couple of questions on some of the new products you announced. In terms of the QuickSet Widget, I know you've embedded it in your own smart thermostat product, but what's the pipeline look like there for other OEMs to begin embedding this into their products? Do you have a pipeline like set to rollout or is this something that you have to now go to market with and kind of educate customers on the benefits of this products like what's the view here as we look into 2021 on the adoption of QuickSet Widget?

Paul D. Arling -- Chairman and Chief Executive Officer

Yeah, I think the answer to that is QuickSet has become extremely popular. As I said earlier, the three top brands in the world -- three top market share brands in the world are current licensers and use QuickSet in their product and in fact are increasing the number of products that they're putting this technology in. So we see these as further enhancements to the connected home experience for QuickSet. So QuickSet has ramped nicely over the last five years with these very important players, particularly on the TV side, and we're continuing to advance the line by bringing new enhancements to it, things like the virtual agent and QuickSet Widget, which would allow them to expand it even further.

So we have a pipeline of customers, there was a lot of interest in these. Some of them -- virtual agent we have talked to people about before. So it's probably nearer term, QuickSet Widget is relatively new. But again, these are things that we bring out at what used to be CES, and now have become the technology summit, and which we'll show later to investors, and you, the analysts in March. And we think these are further enhancements to this QuickSet family of products.

Gregory Burns -- Sidoti & Company, LLC -- Analyst

Okay. And then lastly, the comfort family, the smart connected thermostats rolling out, how does that differ from what we see in the market from maybe like a nest or some other these connected smart thermostats? And how is that -- well, how is that being I guess delivered to market? Are you going to be selling directly to the consumer or is it going to go through your more traditional channel? Thank you.

Paul D. Arling -- Chairman and Chief Executive Officer

Yeah, the biggest difference is that that most of those products that people would be most familiar with are things that they would see online or in a retail store that they buy as an aftermarket product and either install it themselves or hire somebody to come out and install. We view the future of these types of products particularly HVAC control as being commercially installed or sold as a part of the original compressor or unit. So our distribution strategy on this would be not necessarily to sell it as a consumer product, but to sell it commercially. And I can just give you a couple of small examples, a thermostat can be placed into a, let's say, a lodging establishment, and let's say this is probably a bad example today because people aren't traveling. But if we are ever to get back to traveling again, if you stay in a hotel multiple times and it notices that when you stay in a particular chain of hotels, you constantly put your thermostat to 73, while I put mine to 68, these are sensing and aware products that could modify themselves for a variety of people.

So most of the features in the consumer products you've talked about are program for a family, but a hotel room would have potentially 365 different customers every year. Each of whom may have stayed in hotels before and it could have the ability to be able to customize itself for each individual consumer. So these products are a little bit different. And that again, they're sold with original units, more of an OEM sale or they're installed commercially. They can also sense whether the...

Gregory Burns -- Sidoti & Company, LLC -- Analyst

Okay...

Paul D. Arling -- Chairman and Chief Executive Officer

If a consumer -- because some people do this they turn their thermostat down to 66 and then they leave for the day. Well, this is not good for the hotel and not good for the energy grid. So what it could do is noticed that the room is empty and then tune itself to a more reasonable temperature, things like that. So it's built around features for a more hospitality/commercial, and for consumers, but not in a direct way. In other words, we'll sell directly to the HVAC company.

Gregory Burns -- Sidoti & Company, LLC -- Analyst

Okay, great. Thank you.

Paul D. Arling -- Chairman and Chief Executive Officer

Sure.

Operator

Thank you. Our next question comes from the line of Steven Frankel from Colliers. Your question please.

Steven B. Frankel -- Colliers Securities LLC. -- Analyst

All right, thank you. Paul, can we start with this opportunity for the industry to move from custom software in their set-top box to these industry-standard platforms like Apple TV, and 4K, and focus on app development, which should be a quicker path?

Paul D. Arling -- Chairman and Chief Executive Officer

Sure.

Steven B. Frankel -- Colliers Securities LLC. -- Analyst

And kind of size the pipeline for us there and with the pipeline that you have, include some of those traditional customers that have been one of the headwinds you faced over the last couple of years because they never seem to get to market with their custom developed set-top box because the world is changing so quickly.

Paul D. Arling -- Chairman and Chief Executive Officer

Yes, I'll address that. The market for these platforms is obviously all of the subscribers on this planet, essentially, because as time goes on, the home entertainment experience everywhere is going to be such that people want to watch live content, sports, The Bachelor, The Bachelorette, whatever your favorite reality show is, and those -- again those reality shows our like sports, there are things that the results of which you don't want to -- you're not going to watch it three years later.

So live television is here to stay through content like that, as I like to call it perishable content. But then you have SVOD, AVOD and the various other sources of content the world is moving into these hybrid platforms. Now large companies in the industry have the wherewithal the scale to build their own platform. So they can manage their own platform build it, build a voice engine behind it as it can be a very substantial development for them, but there is a vast array of companies that probably have a few hundred million subscribers that will probably either adopt a platform built by a larger entity, syndicated right from a larger entity, or they will choose a platform built by a technology company like an Apple or others that will bring all of those entertainment options together.

That market probably in time is larger, right? Because the number of subscribers that are in the largest companies are, of course, huge. Some of the companies have 20 million subscribers, but there is hundreds of millions of subscribers worldwide. So we think the market for these platforms either Android-based, the Apple TV product, etc. have a real good runway over the course of the next few years. Because again they bring to a lot of smaller operators and frankly even to some of the larger ones as you may have mentioned that have either chosen not to or have not successfully built these hybrid platforms. And by hybrid, I mean again, where you can get all the things you wish to watch, all the sports, all the reality shows watch live, and then when they are over, you get to switch over to Netflix or Prime or Hulu or the Rugby channel, whatever channels you like to stream.

I think it's pretty well understood by everyone that those platforms are the future, because that's what people want to watch, right? That combination and they want to get it -- get at it quickly. What we're doing is partnering with the people who are building those platforms to build the best control technology for them. And I think we've accomplished that with many of the partners we have and that market is still developing, but we think it's got runway for the next number of years.

Steven B. Frankel -- Colliers Securities LLC. -- Analyst

Okay. And where do you think you are today in terms of mix? Advanced remotes are what percentage of the remote controls you sell today?

Paul D. Arling -- Chairman and Chief Executive Officer

I don't have a precise calculation for that, Steve, but I would guess at this point, it's got to be half or more of our business, probably about 22% to 25% of our business is non-AV at this point. And well over half of the AV business would be in these advanced platforms.

Now, remember that the part that isn't the advanced platforms, maybe more units and what happens when people make the transition to advanced platforms, the ASP goes up. So there is a growth opportunity there because the older product that was a simple IR controller is not as sophisticated or as expensive as a two-way Bluetooth Low Energy or RF or CE device that has a voice capability built-in. Those are much more sophisticated products and have a higher price point. So as the world transitions to these platforms, there is a certain upward momentum on growth for us as the world slowly turns to those applications.

Steven B. Frankel -- Colliers Securities LLC. -- Analyst

Okay. And you've made tremendous progress on cash flow generation and paid your debt down significantly. How do you think about capital allocation over the next couple of years in terms of using that cash to buy more stock, put in a dividend, make acquisitions, kind of what's on the menu to the extent you're willing to share that?

Paul D. Arling -- Chairman and Chief Executive Officer

Yeah, well, our approach we can certainly share and that would be that, obviously, any cash we hold is the shareholders. They expect a certain return on it. When we invest it in our own business, we get a good return on it. I think we've proven that as far as our the returns we can gain on the capital. If we have those investments to make internally and they produce the types of equity returns that our shareholders would expect, we would, of course, make them.

Our own stock as its price does move up or down can provide an opportunity. We look at it like that. We don't buy shares just to be buying them. We look at our own valuation of them as if we were going to buy the company, right. We look at our forecast and value our company based on that each quarter and then discuss this as a capital allocation procedure both internally and with our Board to determine the level at which we would buy the stock based on its value at this moment. So when we see a large spread there, we're a little bit more aggressive in buying it and when we see that spread shrink we buy less.

And then the third would be to look externally, but we look in the same way. Again, every dollar we have, we know the shareholder wishes to get a certain level of return from it. And if we can find investments that provide that type of value when combined with us, we can really drive that business to a good valuation and again a good return on the value we've paid for it, then we will look at that as well. And we look at it every quarter, and we look at -- because each of those can change each quarter, right? The internal investments, the external investments and the buying of our own stock. And if we find one of them to have a really good return at any specific moment, then we will allocate more capital toward it.

If we can't find any of those that can get equity rates of return then we would consider giving it to the money -- the money back to people who can, right? Because if we can't generate that equity level return on it then we would consider returning it. but it's...

Steven B. Frankel -- Colliers Securities LLC. -- Analyst

Okay. And then...

Paul D. Arling -- Chairman and Chief Executive Officer

I think it's a sound financial approach that says we're shepherds of that capital, we can use it to get good returns. If we can't, then we would consider giving it back to someone who can.

Steven B. Frankel -- Colliers Securities LLC. -- Analyst

Okay. And just one last quick question, customer concentration during the quarter, Comcast, and any other similar customers?

Bryan M. Hackworth -- Senior Vice President and Chief Financial Officer

No, Comcast was the only customer exceeding 10% and they were at 18.3%.

Steven B. Frankel -- Colliers Securities LLC. -- Analyst

I am sorry, 18?

Bryan M. Hackworth -- Senior Vice President and Chief Financial Officer

Three, 18.3%.

Steven B. Frankel -- Colliers Securities LLC. -- Analyst

Thanks, Bryan, and thank you, Paul.

Bryan M. Hackworth -- Senior Vice President and Chief Financial Officer

Sure.

Operator

Thank you. Our next question comes from the line of Jeff Van Sinderen from B. Riley. Your question please.

Jeff Van Sinderen -- B. Riley & Co. -- Analyst

Good afternoon, everyone. First, let me say congratulations on Q4 profitability. Well done there.

Paul D. Arling -- Chairman and Chief Executive Officer

Thank you.

Jeff Van Sinderen -- B. Riley & Co. -- Analyst

Regarding the legacy non-self-installed platforms, what are you seeing and hearing from the MSOs regarding truck rolls for new installations? Just wondering if you're getting any feedback there. Are they seeing anything open up with COVID starting to ease a little bit in some areas? And I guess any thoughts around pent-up demand on those kind of roles?

Paul D. Arling -- Chairman and Chief Executive Officer

Yes, I -- we're not seeing a huge difference, I think, the order patterns would show that the customers that have not adopted a self-install platform, while they may improve a little, we haven't seen a huge improvement. So I think the effects of the pandemic either it -- either because of quarantines, or shut-downs, or just consumer attitude of having strange people in their house. If the customer doesn't have a self-install platform, you'd have to invite somebody into your home to -- a service person into your house to install.

So yes, there is still -- but look, I think each of those operators completely understands this, and as I said earlier, I think the market for -- forgetting even about the pandemic for a minute, I think most industry participants here understand what I explained earlier that consumers are watching a variety of things, they want to watch their over-the-top services, they want their live content. The five-hour a day person here in the U.S. is watching all of it. They're watching the live stuff, they're watching the over-the-top stuff, they're watching five hours a day.

So the consumer needs to get what they want and you can charge them well for that which you give them. So the world is moving in this direction. These platforms are coming. It may take longer than what most people would have thought it would, but it's coming. And so, even those that have an architecture that is not self-install are beginning to move in that direction.

Jeff Van Sinderen -- B. Riley & Co. -- Analyst

Okay, good. And then you spoke to this a bit around some specific new products, but just wondering what you expect to be kind of the primary growth drivers for the ramp you anticipate revenues this year? Is it more legacy-type platforms that require truck rolls? Is it more self-install new products like Apple TV, maybe some more international? I know you spoke to that in India and some other areas.

Paul D. Arling -- Chairman and Chief Executive Officer

Yes, I think it's a few of those. Again, internationally, we've seen a good amount of growth, with new platforms and we're continuing to see that. So many of the operators are companies we've worked with. Some of them are new, which is obviously a good growth driver. Some of them are existing customers, but that are moving toward more advanced platform. We've seen real good traction on that in other countries. So we see that continuing this year, and I think it's just an overall trend, moving to these platforms.

I don't expect that the non-self-install, the professionally installed platforms, we're not counting on some huge magic wand to be waved and those will explode in growth, again, that isn't in our expectation.

Jeff Van Sinderen -- B. Riley & Co. -- Analyst

Okay, good. And then just a follow-up on the Widget product. That appears to be a system on a chip, if I'm not mistaken. I guess I'm just wondering if your thinking around that is that it could be a transformational product to drive broader adoption of your IP.

Paul D. Arling -- Chairman and Chief Executive Officer

Yeah, I mean, look, I think any enhancements to the QuickSet family of products, makes it more compelling, but also can drive value for our customer, of course, and thus for us. So we continue to work on enhancements to the platform that can bring compelling value to the customer. And then potentially bring us more value or even maybe a different business model in time. We're not prepared to talk a lot about that yet, but we see that as part of this strategy within QuickSet.

Jeff Van Sinderen -- B. Riley & Co. -- Analyst

Okay. Thanks for taking my questions and continued success.

Paul D. Arling -- Chairman and Chief Executive Officer

Sure. Thank you.

Operator

Thank you. This does conclude the question-and-answer session of today's program. I would like to hand the program back to Paul Arling, Chief Executive Officer.

Paul D. Arling -- Chairman and Chief Executive Officer

Okay, thank you for joining us today and your continued support of Universal Electronics. As I said earlier, on March 19th, please mark your calendar and please join us for our Virtual Analyst and Investor Day. This is the first time we've done this. We will take you through portions of the virtual room, provide demos and host Q&A for you to discuss products and strategies with our team so that you too can get a deeper look into UEI's latest technologies. Later in March, in addition, we will present at the Sidoti Investor Conference. Again, thank you for participating today, and have a wonderful day.

Operator

[Operator Closing Remarks]

Duration: 44 minutes

Call participants:

Kirsten Chapman -- LHA, Investor Relations

Paul D. Arling -- Chairman and Chief Executive Officer

Bryan M. Hackworth -- Senior Vice President and Chief Financial Officer

Gregory Burns -- Sidoti & Company, LLC -- Analyst

Steven B. Frankel -- Colliers Securities LLC. -- Analyst

Jeff Van Sinderen -- B. Riley & Co. -- Analyst

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