Universal Electronics Inc (UEIC) Q2 2021 Earnings Call Transcript

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Universal Electronics Inc (UEIC 2.11%)
Q2 2021 Earnings Call
Aug 5, 2021, 4:30 p.m. ET

Contents:

• Prepared Remarks
• Questions and Answers
• Call Participants

Prepared Remarks:

Operator

Good day, and thank you for standing by. Welcome to the Universal Electronics Second Quarter 2021 Financial Results Conference Call. [Operator Instructions]

I would now like to hand the conference over to Kirsten Chapman, LHA Investor Relations. Ma'am, please go ahead.

Kirsten Chapman -- Managing Director

Thank you, Lee, and thank you all for joining us for the Universal Electronics Second Quarter 2021 Financial Results Conference Call. By now, you should have received a copy of the press release. If you have not, please contact LHA at 415-433-3777 or visit the Investor Relations section of the website.

This call is being broadcast live over the Internet. A webcast replay will be available for one year at www.uei.com. Any additional updated material non-public information that might be discussed during this call will be provided on the company's website where it will be retained for at least one year. You may also access that information by listening to the webcast replay.

During this call, Management may make forward-looking statements regarding future events and future financial performance of the Company and cautions you that these statements are just projections and actual results or events may differ materially from those projections.

These statements include the Company's ability to timely develop and deliver new technologies and technology upgrades and related products that will be accepted by our existing customers and attract new customers, including the Company's QuickSet family of products and technologies, the Apple TV remote control, Nevo Butler entertainment and smart home hub, and our voice-enabled AI-powered and other advanced wireless control products, technologies and platforms; the positive traction that Management is seeing in the various markets and industries in which it serves, coming to fruition as expected by Management; the continued successful collaboration with existing and new customers in developing and introducing next-generation products, operating systems and technologies, which result in increased sales opportunities for the Company; the continued trend of industry toward providing customers with more advanced technologies by offering hybrid platforms, expanded smart home offerings and interactive services; Management's ability to continue to manage its business via new product development, product mix and deliveries, increased licensing opportunities and continued operational and administrative efficiencies to achieve its net sales margins and earnings as guided; interruptions in the Company's supply and logistics change, including the impact that the global shortage of integrated circuits could have in causing delays in production and delivery of its products; the successful defense protection and enforcement of our patents and other intellectual properties through licensing and/or litigation efforts and the continued efforts-- the continued effects that natural disasters and public health crises, including the COVID-19 pandemic have on our business and Management's ability to anticipate and mitigate those effects, including the duration, severity and scope of the COVID-19 pandemic and the actions and restrictions that may be imposed on the Company and its operations by federal, state, local and international public health and governmental authorities.

The Company undertakes no obligation to revise or update these statements to reflect events or circumstances that may arise after today's date and refers you to the press release mentioned at the onset of this call and the documents the Company files with the SEC.

In Management's financial remarks, adjusted non-GAAP metrics will be referenced. Management provides adjusted non-GAAP metrics because it uses them for budget planning purposes and for making operational and financial decisions and believes that providing these non-GAAP financial measures to investors as a supplement to GAAP financial measures help investors evaluate UEI's core operating and financial performance and business trends consistent with how Management evaluates such performance and trends. In addition, Management believes these measures facilitate comparisons with the core operating and financial results and business trends of competitors and other companies. A full description and reconciliation of these adjusted non-GAAP measures versus GAAP is included in the Company's press release issued today.

On the call are Chairman and Chief Executive Officer, Paul Arling, who will deliver an overview; and Chief Financial Officer, Bryan Hackworth, who will summarize the financials. Then Paul will return to provide closing remarks. It's now my pleasure to introduce Paul Arling. Please go ahead, sir.

Paul Arling -- Chairman and Chief Executive Officer

Good afternoon, and thanks for joining us today. We are pleased to see demand increase in general, which bodes well for our business. However, due to semiconductor component shortages and some logistical challenges late in the second quarter, we were unable to fulfill all of our orders, causing our sales to be slightly lower than we expected. Despite these temporal challenges, our continued focus on technology innovation, strong customer relations, and operational excellence expanded our operating profit to 10.5%. We delivered EPS of $0.98, a second-quarter record for UEI that was above both guidance and consensus.

Our ongoing commitment to innovation continues to broaden the use cases and diversify our customer base. The transition from traditional remotes to advanced devices continues to happen at different rates and degrees across the globe and our channels. For the U.S. pay-TV market, we continue to see adoption of newer, more advanced platforms at most major operators. The penetration is rising as customers upgrade to new systems.

In addition, to amplify the stickiness of their offerings, broadband operators are increasingly introducing IP only or streaming set-top boxes. Examples include our customers' products, Comcast flex, DIRECTV stream, and Tivo stream. International growth is also accelerating. In Europe, we are seeing increased penetration of voice-enabled systems with leading operators, such as Liberty, Sky, Vodafone, and Orange.

In Latin America, we recently announced new design wins with Android remotes for Claro and Megacable. And momentum is also visible in Asia Pacific, where we expect to launch two more new voice remote deployments in Q3. Regarding our Apple TV remote for MVPDs, we are gaining traction. In Q2, we started shipping launch quantities to our first customers, including Deutsche Telekom. There are more customers shipping and preparing for launches planned later in 2021 as well as 2022.

Unfortunately, due to commercial contracts, we cannot share those names at this time. Although we can't give specific numbers, we can say we have seen a healthy level of interest from both North American and Western European operators that have adopted the Apple video partner program. The remote has been very well received in the press and with operators due to its unique features as well as its great design and usability. As such, it is also expected to do well with customers that use the Apple TV platform.

Moving to consumer electronics, we see the same trend with increasing demand for advanced software and hardware control solutions. As many of you know, our product and technology offering in consumer electronics is very broad. For TV OEM brands, we supply finished goods, such as Infrared, RF, and voice-enabled remotes as well as technology integrated in the form of system on chips and QuickSet software licenses. In this channel, we continue to further penetrate the product families inside the core TV platforms that represent over 30% of global TV demand and growing, including such major smart TV brands as Samsung, LG, and Sony. As I shared on the last call, these brands continue to see market share brand growth across their TV lineups.

I'd like to provide an update on Nevo Butler, our voice-enabled smart home and entertainment control hub. First, I want to reiterate that the Nevo Butler will be serving many different use cases across different sales channels. To name a few, we can serve as a far-field voice solution for television operators, as a voice-enabled smart home gateway for security providers, or as a room automation hub for hotels. Also, while it is an end-to-end white label solution, we also see growing interest in its ingredient features, such as the latest QuickSet cloud services, QuickSet widget, interoperability as a service, remote management service, and virtual agent service, to name a few.

One such example is the implementation of QuickSet in LG's webOS TV, which provides the platform for seamless home entertainment and smart home control capabilities and integrate several of the services initially introduced in Nevo Butler. LG is now making its webOS TV platform ecosystem available for more TV brands to adopt. The first end-to-end Nevo Butler implementation is currently in a field trial with a major European telco, and we are working closely with our partner in creating a seamless experience with their voice assistant for video and television content search, delivering a branded experience, including their own custom wake word.

We are preparing to ship initial quantities late in Q3 and expect to provide further details later this year. Users demand choice and flexibility to interact with their trusted services and voice assistance across devices, and we are committed to making this future a reality. UEI has been actively involved with the voice interoperability initiative, and last month at Alexa Live event, we demonstrated how customers can use their preferred voice assistant on Nevo Butler. QuickSet continues to be the de facto solution for simplifying universal discovery, control, and interaction of devices within the home. Earlier in the year, we announced our QuickSet widget. This turnkey multi-protocol connectivity solution takes full advantage of our QuickSet services in delivering a complete IoT experience optimized for the home, such as interoperability and remote management, and our virtual agent.

The quality, scalability, flexibility, as well as security of our services, is what set our QuickSet widget apart from alternatives. In Q2, we won our first QuickSet widget project with one of our HVAC customers for shipments expected to start early next year. QuickSet widget is also used with our own-- within our own connected home solutions. It is integrated in our own comfort family of connected thermostats that we introduced earlier this year.

We have seen strong interest in this platform from multiple HVAC customers, especially due to its smart capabilities and interoperability with legacy or non-smart air conditioners, as well as other smart devices currently found in the home. The first model is in full development and is expected to begin shipping in volume early next year. We hope to share more details on this new customer win at that time. We are confident more customer wins will follow later in the year.

Now I'd like to give a brief update on licensing and litigation. As you are aware, we invest heavily in innovation, and many of the leading companies in the industry, including Samsung, LG, and Microsoft, among many, have licensed our IP to power unique ease of use features into their products. When companies use our technology without a license, we first attempt to work with them to either purchase products from us or become a licensee. If they choose not to do so, we need to protect our IP with litigation with the goal of either signing a license or ceasing use of our intellectual properties. Unfortunately, we have reached this level with Roku, and I have an update regarding our ongoing litigation.

We are pleased to report that we've received a favorable initial determination in our ITC case against Roku. This initial finding has determined that Roku Infringes UEI's intellectual property and the judge has recommended the issuance of a limited exclusion and cease and desist orders. This finding is currently under review by the full ITC and its final determination, including the issuance of the limited exclusion and cease and desist orders is expected no later than November 10 of this year.

The patents at issue in the order cover innovations relating to UEI's patented QuickSet technologies. The patents at issue are just a few of more than 600 UEI patents and applications, broadly licensed across our products, technologies, and service platforms to companies in the video services, consumer electronics, security, home automation, climate control, and home appliance markets.

We are pleased with this decision as it represents a positive and key milestone in our ongoing litigation against Roku. Since before this litigation began, our view on this was and still is the same. We have worked hard over the past decades to create truly unique technologies and features that enhance the user's home control experience. We are willing to reach a mutually acceptable agreement with anyone to allow the ongoing use of our patented technology. Our ultimate goal remains to ensure that we receive fair value for our innovations, just as we have done broadly with other leading entertainment and home control companies across the world.

I'll now turn the call over to our CFO, Bryan Hackworth, for a review of the financials. Please go ahead, Bryan.

Bryan Hackworth -- Senior Vice President and Chief Financial Officer

Thank you, Paul. First, I'll review the results for the second quarter of 2021 compared to the second quarter of 2020. Net sales were $150.6 million compared to $153.3 million for the second quarter of 2020. As expected, the chip shortage did have an adverse effect on our top line. What wasn't expected were unprecedented third-party logistical issues, including delayed vessels, which led to missed shipments and sales falling below the low end of our guidance range.

On a positive note, as Paul outlined, we're starting to see an increase in demand for our products across multiple regions and various channels, which I'll quantify when I review our third quarter's guidance. Our gross profit was $45.9 million or 30.5% of sales compared to $43.7 million or 28.5% in the second quarter of 2020. Even with a weaker U.S. dollar, we improved our gross margin rate year-over-year and maintained a level in excess of 30 points due to an increase in technology sales with licensing revenue having doubled. Our technology continues to be adopted by customers in multiple channels, including the subscription broadcast and OEMs, primarily in the TV space as well as some in home automation.

Operating expenses were $30.1 million compared to $29.2 million for the same period last year. SG&A expenses increased modestly to $22.7 million from $22.1 million in the prior-year quarter. As we continue to place an emphasis on innovation, R&D expenses increased to $7.4 million from $7.1 million in the prior-year quarter. Operating income was $15.8 million or 10.5% of sales compared to $14.5 million or 9.5% of sales in the second quarter of 2020. Our effective tax rate was 15.8% compared to 12% in the prior-year quarter. For the second quarter of 2021, net income was $13.6 million or a record $0.98 per diluted share, above the high end of our guidance range, representing an increase of 10% when compared to $12.6 million or $0.89 per diluted share in the same period last year.

Next, I'll review our cash flow and balance sheet. We ended the second quarter cash and cash equivalents of $67.7 million compared to $57.2 million at December 31, 2020. The cash flow from operations for the second quarter was strong, exceeding $23 million, enabling us to fully fund our stock repurchases for the quarter of 320,000 shares at an average price of approximately $49 per share for a total of $15.7 million. We continue to believe that the current market price for our stock is significantly below UEI's intrinsic value. Given this and the fact we expect continued strength in free cash flow, on July 28, 2021, our Board of Directors approved a plan to repurchase an additional 400,000 shares, contingent on price over the next few months.

Now turning to our guidance. Although I can't say we're back to a normal environment yet, we are starting to see an uptick in the demand for our products, indicating the start of a return to normalcy. For the third quarter of 2021, we expect sales to range from $160 million to $170 million, an increase of 4% to 11% compared to $153.7 million in the third quarter of 2020. The guidance provided excludes the $10 million in sales as a direct result of the worldwide shortage of integrated circuits. We expect this supply issue to exist at least throughout the remainder of the year, and we've adjusted our third-quarter sales guidance accordingly. We expect EPS to range from $0.01 to $1.10 compared to $0.92 in the third quarter of 2020, representing growth between 9% and 20%. We continue to believe in our long-term growth targets of sales between 5% and 10% and EPS between 10% and 20%.

I would now like to turn the call back to Paul.

Paul Arling -- Chairman and Chief Executive Officer

Thanks, Bryan. We are keenly aware that the component shortages have and will continue to create a supply issue in 2021 and possibly into 2022. Regardless, we are confident that these issues are temporal, and we will manage these challenges as we have done in the past 35 years of our history. It's very important to note that we have worked hard to consistently create truly unique and innovative home control solutions. These new products and technologies are powering the preponderance of next-generation IP entertainment and home control platforms of industry leaders across the world.

It's also important to note that despite any headwind we have faced or are now facing, we have achieved the highest ever EPS in our company's history for the first half of this year, and our guidance will have us at a year-to-date record EPS through Q3 as well. Imagine what we can accomplish when the headwinds inevitably clear. The fact is UEI has led wireless device control for decades, overcoming numerous macroeconomic conditions, be it component shortages, tariffs, or pandemics. UEI is resilient. UEI is innovative. UEI sets technology trends. In summary, UEI creates smarter living. We expect to continue to lead our industry for decades to come. As always, stay tuned.

Operator, we can now open the call for questions.

Questions and Answers:

Operator

[Operator Instructions] And your first question comes from the line of Jeff Van Sinderen from B. Riley & Co. Your line is now open.

Richard Magnuson -- B. Riley & Co. -- Analyst

Hello. This is Richard Magnuson in for Jeff Van Sinderen. Thank you for taking our call. I have a multipart question. Can you speak more about what you are seeing in demand trends? Are truck rolls for in-person installs picking up? And what is the outlook for demand on non-self-install products in Q3 and Q4? And then also what you're seeing in terms of demand for newer generation self-install platforms and what your customers are telling you about their time frames for launching self-install products.

Paul Arling -- Chairman and Chief Executive Officer

Yes. Generally, Richard, the-- what we're starting to see is self-install platforms have actually been doing OK even through the pandemic, maybe not quite as well as they otherwise could have in a more-- a stronger economy, but still, have done OK. The traditional platforms or legacy platforms were the ones that were most troubled or had a bigger falloff in volume.

What we're beginning to see is some lift in those legacy or traditional platforms, platforms that have been alive for multiple years. But we're also seeing the introduction by many of the companies in the industry who recognized some time ago that pandemic or no pandemic, they needed to begin to change their systems to self-install capable, but more importantly, hybrid systems that combine, as we've said many times, linear and what have historically been called over-the-top or AVOD and SVOD apps. Many of them are IP-based from the very start, but others are combo products or hybrids.

So that activity continues. We're seeing successful launches of those products, but we're also starting to see and thus the guidance that Bryan gave is a little up for Q3. We're starting to see some life in even the legacy products. And despite the fact that there's about $10 million that we estimate due to component shortage that we cannot ship in Q3, the guidance is still up.

Richard Magnuson -- B. Riley & Co. -- Analyst

Alright. And then -- thank you. Can you tell us more about the specifics you're seeing in supply chain, where the bottlenecks are, specifically for you, any temporal challenges? And then how you are mitigating those and what you are hearing from your customers around the supply chain? And would you say that overall, the supply chain picture is getting better or worse? And when do you see supply chain free up substantially for your business?

Paul Arling -- Chairman and Chief Executive Officer

Well, as far as materials, it's about the same. It hasn't gotten worse, but it's still difficult, and it's difficult across the board. I'm sure the people on this call have spoken to other companies. It's-- I don't think the situation-- at least for us, it hasn't gotten worse, but on the material side, it hasn't really gotten better yet either. We're working with vendors. Our people in-- particularly in the ops team are working really hard. Meeting with vendors regularly, more so than usual to ensure supply and trying to get what they can to supply the products, and that is, of course, embedded in our guidance that Bryan gave earlier.

The only other thing that popped up this quarter is we began to see, for the first time in my 25 years here, some logistical challenges at the ports, and it caused a few million of orders to slip because vessels weren't available or vessels were stacked up in a port and couldn't be unloaded. And therefore, the shipments couldn't be made in the time period.

Again, we think this is temporal, but it is something that affected us in the quarter. I think that one probably, and this is a projection, solves faster because material shortages due to semiconductors can sometimes take a while to solve as fabs need to be built, and there's a lead time on that. But shortages in logistics can usually be solved a little bit quicker than supply shortages of things like semiconductors.

Richard Magnuson -- B. Riley & Co. -- Analyst

Alright. Thank you. I will jump back into the queue.

Operator

Thank you. Your next question comes from the line of Greg Burns from Sidoti and Company. Your line is now open.

Greg Burns -- Sidoti and Company -- Analyst

Yes. In terms of the Roku litigation, what is the effect of that ruling? Is there like a product embargo where they can't ship their TVs and streaming devices into the U.S.? And I think there's another-- also another avenue to this litigation. But maybe you could just help us frame what the outcome of the ruling could potentially be? And what the other avenues are as part of this litigation?

Paul Arling -- Chairman and Chief Executive Officer

Yes. Well, officially, this is one of three cases that we filed against Roku. So it's just the first of three. This one's in ITC and essentially put in plain English, what will happen if the initial determination is upheld in the final determination in November, is the products that contain the IP will be-- there'll be a cease and desist order. So they will not be able to import those products to the United States unless they either come to agreement with us or remove the features, remove the offending properties.

And again, we don't know yet exactly what that will be. But likely, what we do know is that if the final determination-- if the initial determination is upheld in the final determination, that is what will happen.

Greg Burns -- Sidoti and Company -- Analyst

Okay. And then in terms of monetization?

Paul Arling -- Chairman and Chief Executive Officer

Yes. In terms of monetization, at ITC, there isn't a monetary award. That will be-- there are two pending district court cases. I believe there's 14 patents across those two cases. And those are delayed while we wait for the outcome of the IPRs. Because Roku filed, I think it was 20 IPRs across the 14 patents. It's probably important to note, 18 of them have been decided. And the way the PTAB works is you essentially apply for a review. 11 of the 18 that have been decided were not instituted.

What that means is the party did not provide, in essence, sufficient evidence to even have the patent's validity reviewed. So the PTAB denied the request or did not institute. But we have to wait for the IPRs to finalize, that will take a little bit of time. Once they have been, the judge will then likely put the case back on the calendar and the district court cases can proceed.

Greg Burns -- Sidoti and Company -- Analyst

Okay. So the litigation expense is running through the P&L, I mean, do you expect that to be about $2 million to $3 million a quarter? Is that what we're looking at for the next-- I don't know, how long do you expect this to run?

Bryan Hackworth -- Senior Vice President and Chief Financial Officer

It varies, Greg. Sometimes in a given quarter, it could be that, it could be a little less, it could be a little more. It just depends on the amount of work that's being required. Sometimes it comes in a concentrated period of time, sometimes it's a little more straight line. So it really varies.

Greg Burns -- Sidoti and Company -- Analyst

Okay. And then in terms of the component and supply chain or those orders that couldn't shift in the quarter, I'm assuming you're expecting they're part of your third-quarter guidance. Then the $3 million in orders that you assume you're not going to be able to fulfill, is this kind of a permanent state of operations now for the foreseeable future where your demand is outstripping your ability to supply by about $10 million a quarter? Is that how we should think about it?

Bryan Hackworth -- Senior Vice President and Chief Financial Officer

Yes. You're kind of breaking up a bit, but I think I got your question. I mean, you're right that last quarter, we said we had to reduce our demand forecast by $5 million. So there's a little bit of give and take, but what happened in Q3, we ended up having reduced it by-- the demand forecast, by $10 million. So right now, as Paul mentioned, the component shortage is going to take some time, right? It's not an easy fix. We expect it to continue throughout the remainder of the year and possibly into 2022, I just don't know yet, but probably more than likely the remainder of the year.

So as of the end of the-- our guidance for the Q3, we had to reduce it by-- our demand forecast, by $10 million because we just don't-- we don't think we're going to be able to fill all the orders. So-- and the easy way to look at it, a simpler way to look at it is we gave guidance between 160 and $170 million, if there were no component shortages in the third quarter, it would have been raised to $170 million to $180 million. So it would have been $10 million higher.

Greg Burns -- Sidoti and Company -- Analyst

Okay. And then as you mentioned the U.S. dollar is impacting the gross margin, how much of a headwind was FX on the gross margin?

Bryan Hackworth -- Senior Vice President and Chief Financial Officer

Well, it was about-- if I give you percentage like from the dollar devalued versus the Chinese yuan, by about 10% and about 15% versus the Mexican peso. So it has an effect. But fortunately, we were able to offset it with all the technology sales. And as Paul mentioned throughout the prepared remarks, we're selling into a lot of OEMs in the TV space and beyond that. So not only are we increasing our customers, but even within a customer, the penetration is increasing. So from 2019 to 2020, the royalties increased, now from 2020 to 2021, they've doubled year-to-date. So, fortunately, we're driving that, and it's more than offsetting the effect on foreign currency.

Greg Burns -- Sidoti and Company -- Analyst

Okay. And lastly, in terms of the Apple Remote, Paul, you mentioned Deutsche Telekom as, I guess, the first customer. Is that the first time you publicly kind of named that customer? And then secondly, is there any way you could quantify maybe the number of operators in the pipeline for this remote or the number of services covered by the operators that are kind of in the pipeline here? Any way to quantify the opportunity without talking directly or naming customers directly.

Paul Arling -- Chairman and Chief Executive Officer

No, understood. And I know that you and others would like to have us give that. But unfortunately, I can't. All I can say, it is the first time we've disclosed a name. There are dozens of companies that we're talking to, about this product. And as we've said many times, this-- the future of this particular business in MVPDs or subscription broadcasting, as we've called it, is-- are these types of platforms.

So they all recognize, all the operators, the largest ones in the world, the medium-sized ones, and the small ones, all now understand that the consumer wants that combination of everything they want to watch. They want to watch the-- in Chicago, they want to watch the White Sox game tonight, and then they want to watch a reality show, their favorite reality show, and then they want to go to Netflix to binge-watch their favorite show on Netflix or Prime or Hulu or name your favorite service.

This is what the consumer wants, and it's what the consumer is going to get. One way or another, the consumer is going to get what they want. And the five-hour-a-day person here in America, that's what they want. So the operators across the world understand this, and they're looking at a variety of methods of providing that to customers. Again, one of them is to build their own, which the largest in the world, certainly have done and have done a great job of it. But medium to smaller-sized companies probably will find it better to borrow one of the other industry platforms.

As some have done, as you may know, Cox did this with Comcast's X1. So utilize a platform that's been built or they can use Android or they can use Apple or they can use Tivo. And again, we're involved with all of them, all of those platforms. So this is a movement that's underway. It's still going on. We've had introductions this year with medium-- I guess, I'd say, medium-sized operators across the world, and it will continue as time goes on.

Greg Burns -- Sidoti and Company -- Analyst

Great. Thanks.

Operator

Thank you. [Operator Instructions] And we have Greg Burns. A follow-up question from Mr. Greg Burns from Sidoti and Company. Your line is now open.

Greg Burns -- Sidoti and Company -- Analyst

Okay. I guess I will just keep on going.

The QuickSet widget, it sounds like you have your first customer embedding that into their own product. What's the opportunity there, like, in terms of number of devices that you think you could [Technical Issues] for the QuickSet would be? Like what's the pipeline that you see there in terms of the opportunity for OEMs to start embedding your QuickSet widget into their home control devices?

Paul Arling -- Chairman and Chief Executive Officer

Yes. We think it's-- we've seen a lot of interest in it. So we think the opportunity is certainly quite big. The interest to date has been-- and the wins we have, both with the comfort line and the widget technology itself separately, has been in HVAC. And essentially, what this will provide is-- at a first level, IP enablement of these products because a lot of companies are looking to add their device or their application to the home control arena.

So just first enabling it through an IP control. But then they look to figure out how can I make it smarter by connecting to other home systems, which is essentially what we do very efficiently for them. And obviously, because of our background in working with all of the home entertainment companies and also having the ability to discover, configure and control the other home applications, which we're doing right now in the LG TVs, we can help those companies add themselves to this smart home ecosystem in a very efficient way.

So that's what they're looking for us to do. A lot of people don't really recognize this very much, but our HVAC business has been long term, we're not new to it, and we're working with some of the leading companies in the world, including Daikin, the biggest HVAC company in the world and one of our largest customers. And there's a lot of players in this market that are looking to, again, make their devices smart at the first level, and then to make them smarter by connecting them to other home systems like security systems or other control systems in the home.

So that's what the opportunity with widget is. We've seen a lot of interest in it and already have two wins, one with our comfort line and one with a straight license and product relationship.

Greg Burns -- Sidoti and Company -- Analyst

Is the economics [Technical Issues] with the license and product, selling the QuickSet widget, is that part of the economics with the TV manufacturers? Like what's the margin profile, the revenue margin profile of that product?

Paul Arling -- Chairman and Chief Executive Officer

Well, yes, since we're speaking about a few customers here, I'd rather not speak on the margin profile. But generally, when we're licensing software, there are less materials involved. And in our business, the fewer materials, the higher the margin. When we make full products, the margin profile is lower, but when we're doing licenses or software solutions, the margin lifts.

Greg Burns -- Sidoti and Company -- Analyst

Okay. And then lastly, Bryan, who are the 10% customers in the quarter?

Bryan Hackworth -- Senior Vice President and Chief Financial Officer

We had two. Comcast at 16.4% and Daikin for the second consecutive quarter at 10.9%.

Greg Burns -- Sidoti and Company -- Analyst

Okay. Perfect. Thanks.

Operator

I'm showing no further questions at this time. I would now like to hand the conference back over to Mr. Paul Arling for any closing remarks.

Paul Arling -- Chairman and Chief Executive Officer

Okay. Thank you all for joining us today, for your interest in UEI, and your continued support of Universal Electronics. We hope to see you at several upcoming investor events. In September, we plan to present at Collier's 2021 Institutional Investor Conference and Sidoti's Fall Investor Conference. So I hope to see you there. Have a great rest of your day.

Operator

[Operator Closing Remarks]

Duration: 40 minutes

Call participants:

Kirsten Chapman -- Managing Director

Paul Arling -- Chairman and Chief Executive Officer

Bryan Hackworth -- Senior Vice President and Chief Financial Officer

Richard Magnuson -- B. Riley & Co. -- Analyst

Greg Burns -- Sidoti and Company -- Analyst

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