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Arco Platform Limited (ARCE)
Q3 2021 Earnings Call
Nov 29, 2021, 5:00 p.m. ET

Contents:

  • Prepared Remarks
  • Questions and Answers
  • Call Participants

Prepared Remarks:

Operator

Good afternoon, everyone. Thank you for standing by and welcome to Arco Platform Third Quarter 2021 Earnings Call. [Operator Instructions] This event is also being broadcast live via webcast and may be accessed through Arco's website at investor.arcoplatform.com where the presentation is also available.

Now, I will turn the conference over to Carina Carreira, Arco's IR Director. Carina, you may begin your presentation.

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Carina Carreira -- Investor Relations

Thank you. I'm pleased to welcome you to Arco's third quarter 2021 conference call. With me on the call today we have Arco's CEO, Ari de Sa Cavalcante Neto; and Arco's CFO, Roberto Otero.

During today's presentation, our executives will make forward-looking statements. Forward-looking statements generally relate to future events or future financial or operating performance and involve known and unknown risks, uncertainties and other factors that may cause our actual results to differ materially from those contemplated by these forward-looking statements.

Forward-looking statements in this presentation include, but are not limited to, statements related to our business and financial performance, our expectations and guidance for future periods, our expectations regarding strategic product initiatives and their related benefits and our expectations regarding the market. These risks include those set forth in the documents that we issued earlier today as well as those more fully described in our filings with the Securities and Exchange Commission. The forward-looking statements in this presentation are based on the information available to us as of the date hereof. You should not rely on them as predictions of future events and we disclaim any obligation to update any forward-looking statements except as required by law.

In addition, management may reference non-IFRS financial measures on this call. The non-IFRS financial measures are not intended to be considered in isolation or as a substitute for results prepared in accordance with IFRS. We have provided a reconciliation of these non-IFRS financial measures to the most directly comparable IFRS financial measures in our press release. Please note that except from revenue, gross margin, selling expense, G&A and cash flow from operations, all other financial measures we discuss here are non-IFRS and growth rates are compared to the prior year comparable period unless otherwise stated. We also note that year-over-year comparisons are affected by acquisitions that were not included in our 2020 financials.

Let me now turn the call over to Ari, Arco's CEO.

Ari de Sa Cavalcante Neto -- Chief Executive Officer

Thank you, Carina. And thanks, everyone, for joining today's conference call. We hope that you and your families are all healthy and safe.

We'd like to present three topics today as shown in Slide 3. First, on the results, we had a 16% revenue recognition in the quarter, leading to a net revenue of BRL1.057 billion for the 2021 cycle. Excluding new business, which our business not accounted for in the nine months of 2020, our G&A expenses start to reflect efficiency measures, which will lead to improved profitability and earnings quality, while selling expenses increased aligned with the successful 2022 commercial cycle.

We highlight and we will detail further ahead the positive performance of our allowance for doubtful accounts, which dropped 61.8% year-over-year and has returned to historical levels with a sequential increase in our coverage index. The adjusted EBITDA margin for the quarter was 8.6%, the lowest margin of the cycle as expected due to historic seasonality. Additionally, it reflects product development investments in sales and marketing as well as the new business which carry lower margins as they are still in early stages of maturation. Margins for the nine months of '21 was 26.8%. Excluding the acquisitions concluded in 2021, the nine-month '21 margin was 27.3%.

Second, we reiterate our 2021 adjusted EBITDA margin, which will be between 35.5% and 36%. We will present the drivers that will take us to this result further ahead, but I wanted to emphasize that this will configure an important achievement and indicates our commitment to the guidance we disclosed to our shareholders despite the lower than expected revenue generation this year, which was not anticipated by us by the time of the guidance announcement.

Finally, we are announcing today our guidance for next year. We're very proud to say that we have a very strong commercial cycle despite the fact our commercial activities start later than usual this year because of the second wave of COVID in Brazil. We expect revenues to grow between 27% and 29% organically in the 2022 cycle or 38% to 42% with recent M&A.

We are also moving the announcement of our adjusted EBITDA margin guidance for the upcoming fiscal year to the third quarter as we have revisited our budgeting process. We are moving our EBITDA margin guidance range to 36.5% to 38.5% for 2022 from 35.5% to 37.5% for the last three years as Arco continues to reinforce its platform profile and benefits from a more efficient structure.

I will now turn the call to Otero to discuss the results for the quarter. Otero, please go ahead.

Roberto Otero -- Chief Financial Officer

Thank you, Ari. And good evening, everyone. Thank you for your time. I also hope that you and your relatives are all safe and healthy.

Moving to Slide 5, net revenues for the third quarter of 2021 were BRL183.3 million, a 12% reduction year-over-year and leading to a 16% revenue recognition, below the historical average for the quarter, impacted by the COVID-related dropouts in the year. Net revenues for the nine months of 2021 totaled BRL771.2 million, 9% above the same period last year. With the results of the third quarter, we conclude the 2021 cycle with BRL1.057 billion in revenues, 9% below the ACV booking provided in the beginning of the year as the schools incurred in dropouts as a result of the pandemic.

As we've shown this line, we historically incurred a very small variation between ACV and collected revenues in the cycles, what makes it clear that 2020 and 2021 were directly impacted by the pandemic outbreak. We don't expect revenues to be below ACV in 2022 as the schools were in general conservative with the size of the contract and we are not assuming any positive organic variation in our ACV guidance for next year.

On Slides 6 and 7, we present the year-over-year dynamics of our G&A and selling expenses. Starting with Slide 6, on G&A, the growth in both third quarter and nine-month G&A figures reflect expenses related to new businesses acquired in the last 12 months and therefore not incorporated in the same period last year. It also reflects non-recurring third-party services related to new businesses acquired, mainly COC and Dom Bosco. And finally, the fair value update on Geekie's stock option plan, which is 100% connected with the acquisition price of the company as explained in the financial statements.

When we look at G&A only considering the same companies that were consolidated last year and excluding the RSU plan, we see a 19% drop in the third quarter year-over-year and 10% down in the nine months. This is the first signal of the efficiency measures we are putting in place to drive higher profitability of our operation.

On Slide 7, we discuss the performance of our selling expenses. The higher Q3 and nine-month selling expenses reflect, first, expenses related to new businesses similarly to the trends witnessed in the G&A and second, the resumption of traveling and events, key factors of our commercial strategy. We wanted to highlight the very positive performance of our allowance for doubtful accounts, which reflects the quality of our receivables and the success of our cash collection performance, which we detail in the next slide.

As we have been discussing with the market, Arco was extremely diligent with the quality of its receivables. We opted to not flexibilize on pricing conditions or aggressive commercial terms to retain our clients. Instead, we flexibilized some payment terms with slightly longer instalments. As a consequence, our allowance for doubtful accounts have now returned to pre-pandemic levels, with delinquency dropping and our coverage index expanding sequentially. We continue to see a very healthy operating cash flow conversion, which is a characteristic of our business model.

Moving to Slide 9, the revenue contraction naturally impacted our EBITDA and net earnings. The Q3 is usually a weak quarter in terms of EBITDA and net profit contribution to the year. And in 2021, it was not different. In the third quarter 2019, we generated negative adjusted EBITDA, while in the third quarter 2020, our EBITDA was positively impacted by lower than usual selling expenses as a result of the social distancing measures in Brazil. We also remind that our revenue recognition last year in the same quarter was higher than the revenue recognition in the third quarter this year. As a consequence, our adjusted EBITDA reached BRL15.8 million in this quarter or BRL206.4 million in the nine months for an accumulated margin of 26.8% or 29.2% if excluding the recently acquired businesses. The operating profit compression, combined with higher depreciation and amortization, led to an accumulated net profit of BRL85.5 million in the nine months of 2021.

Moving to Slide 11, we wanted to once again reiterate our EBITDA margin guidance for 2021. We expect the margin to be at the bottom of the range between 35.5% and 36%. On top of historically strong Q4 contributing to the annual EBITDA, we will collect the benefits from the several efficiency initiatives being put in place, mainly on supply chain and G&A, which we will discuss in more detail on our upcoming Arco Day on December 6 as those initiatives are part of a more comprehensive plan.

I will now turn the call back to Ari. Ari, please go ahead.

Ari de Sa Cavalcante Neto -- Chief Executive Officer

Thank you, Otero. Moving to Slide 13, we are very excited about the year-to-date results of our commercial cycle for the 2022 school year. At this point, we are providing an ACV bookings guidance for 2022 of BRL1.475 billion to BRL1.515 billion, which translates into organic growth of 27% to 29% or a total growth, including recent M&A, of 38% to 42%.

On Slide 14, we share some qualitative and quantitative aspects of this expected ACV growth. New student intake and upsell for both core and supplemental solutions were extremely positive. At the midpoint of the guidance range, we have Arco core ex-Positivo brands with organic growth of approximately 37%, while positive brands accelerated to approximately 17%. Supplemental solutions recover significantly versus 2020 with approximately 35% organic growth.

Cross-sell initiatives were quite relevant for the year, contributing to 31% in the number of our core schools using at least one supplemental solution. Contracts originated by a cross-sell initiative represents 70% of the supplemental contracts closed year-to-date for the 2022 cycle. Retention rates were consistent with historical trends while average price increases also presented a very healthy performance even in such challenging macro scenario.

Finally, we are confident that this positive outcome was possible because we are always committed to our client satisfaction, which translates into our NPS that has increased 18% in the last two years with highlight to Positivo brands, strong sequential improvement.

Moving to Slide 15, as I mentioned before, we are moving the announcement of the adjusted EBITDA margin guidance to the third quarter. We expanded the range for 2022 fiscal year to 36.5% to 38.5% reflecting Arco's integration initiatives and corporate restructuring in place as we pave the way to become a portfolio hub of education solutions and a more profitable and efficient company in the years to come.

Important to mention that this guidance includes our recently acquired business to-date. When excluding operations is still in the early cycle of maturation such as Me Salva!, Eduqo and Edupass, which actually carry negative margins but have higher growth, our adjusted EBITDA margin for 2022 would be 180 bps higher.

In Slide 17, let me use this opportunity to quickly comment on the $150 million investment from Dragoneer and General Atlantic announced two weeks ago. The investment was made through the acquisition of convertible senior notes that will mature in seven years and bear interest rates at 8% per year fixed in Brazilian reais.

The investment reinforces Arco's cash position, so we can continue to fund our growth strategy in the education segment while bringing on board two highly renowned growth oriented investment funds that will advise us in best to continue impacting the lives of students all over Brazil.

I also would like to invite you all for our first Arco Day, which will be hosted on a virtual format on December 6 at 12 PM Eastern Time. We are excited to have our leaders sharing their views on their business and great opportunities that we have in the years to come.

To end this call, I would like to thank for all the effort and talent of our team. Our people were responsible for achieving great results in a very adverse period of our company and we are very excited with the 2022 year and the years to come. Thank you very much.

Operator, now we can open for questions.

Questions and Answers:

Operator

Thank you. [Operator Instructions] Our first question comes from Vinicius Figueiredo, Itau.

Vinicius Figueiredo -- Itau BBA -- Analyst

Good evening, everyone. Thanks for taking my question. On the -- first question, with regards to ACV guidance for 2022, taking a look at your breakdown, you get to the core equity achieved [Phonetic] and supplemental are rebounding already quite well, but Positivo should be the laggard. What the company still needs to do to accelerate the growth for this specific brand and when should we expect it? I just wonder if you could give us more detail on the non-recurring third-party expenses that we saw this quarter, it would be great. Thanks.

Ari de Sa Cavalcante Neto -- Chief Executive Officer

Hi, Vinicius. Ari de Sa here. Thanks for the two questions. So, starting with the second one, the third-party services is mainly driven by the payment of the fee related to the acquisition of COC and Dom Bosco. Okay, so on the financial statements, we are breaking down this amount, but it's roughly 90% of the third-party services referred to the banking fee and the legal fees related to the acquisition.

On the first one, yeah, I mean, to your point, Positivo could be considered a laggard, and actually receiving 17% growth as a quite strong figure. If you still remind, by the time we've acquired this company for the people with growing around 5% than last year, so 2020 was the first year after the integration right, but COVID came and pretty much we couldn't collect the benefits from all the efforts you had put in place at the Company both on the product, technology and the sales force. However, I mean this year, we think we are collecting this benefit. So, 17% growth versus around 5%, 6%, which I mean where the company was going two years ago. We think it's a very good number.

As I already said in the beginning of the call, right, I mean, this sales cycle pretty much started by end of May, beginning of June, that's the truth, because of the second wave of COVID. We think that in a normal year, probably growth would have been higher. And I think that when we look at the qualitative aspects of the growth from Positivo, we've seen improvement in several lines. So, not only in the number of new students coming to, to the base, but also on retention and NPS which to us is, I mean, among the most important metrics, right.

So, I mean, we are happy with the result. We think that, of course, the sales cycle has started earlier or in line with the usual timeline, probably that will be even stronger, but I mean compared to where it started by the time we acquired the company, it's a big success.

Vinicius Figueiredo -- Itau BBA -- Analyst

Okay. Understood. Very clear. Thanks for that.

Ari de Sa Cavalcante Neto -- Chief Executive Officer

Thank you.

Operator

Our next question comes from Yan Cesquim, BTG Pactual. Please proceed.

Yan Cesquim -- BTG Pactual -- Analyst

Good evening, everyone. Two questions on our side, which I think are correlated, OK. The first one is about the share-based compensation plan, I'm sorry. I understand -- I wanted to understand better the year-over-year increase considering the recent stock performance. And the second one is about financial expenses. I believe that both of them could be kind of correlated with the stock option plan of Geekie, but I just wanted to get a little bit more color on these two questions. And that's it. Thank you.

Ari de Sa Cavalcante Neto -- Chief Executive Officer

Sure. Yeah, thanks for the question. Yeah, I mean, we -- in the presentation, on the footnote, we explained the dynamic pretty much by the time we acquired Geekie. We also agreed to acquire the management related stock option plan, right. So this was part of the agreed price and part of the disclosures that we had price of this acquisition, OK. So every time we calculate the value attributed to the stock option, we have to update both the accounts payment, the accounts payment to shareholders like the sales growth that we have on the liability and also update the RSU.

So, this increase is 100% related, that's a bit earn out of Geekie's outside payment, OK. So this has nothing to do with our post RSU plan. I just said, I mean the stock prices are down, so I mean you wouldn't make sense. So this is 100% connected with the earn out of Geekie, which is composed also by the purchase of their stock options plan, OK. So -- and Geekie had a very good commercial performance this year, so these reflect on this line and also the accounts payable to selling shareholders.

Yan Cesquim -- BTG Pactual -- Analyst

Perfect. Thank you.

Ari de Sa Cavalcante Neto -- Chief Executive Officer

Thank you.

Operator

Our next question comes from Vinicius Ribeiro, UBS.

Vinicius Ribeiro -- UBS -- Analyst

Good afternoon, everyone. Thanks for taking our questions. Two on the ACV guidance, if I may. So, first, is the guidance including the return of students that dropped out during 2021 or there would be an upside to them? And number two, a little more on the qualitative side, you guys can share with us anything about the commercial landscape. I mean, is there any one that was more aggressive in terms of prices or more aggressive in the marketing expenses or something like that that should -- would indicate a change in the industry or should we assume that the landscape continues the same that it was in the pre-COVID times? Thanks.

Ari de Sa Cavalcante Neto -- Chief Executive Officer

Sure. No, thanks for the question. So, on the first one, in this ACV, we are not incorporating any assumption or positive organic variation, OK. So we are pretty much assuming the number of students as per the contracts that were signed. So, any -- all the organic variation would be an upside to a number. We think it's worth mentioning that even though we started the intake process by the end of May, the renewal of the contract was started earlier in the year, reached pretty much when the second wave of COVID was hitting Brazil.

So, I mean, when we look at the contract signed, for example, by the end of the first quarter, they were quite conservative, right. And we know that because we know how many subscriptions we provided to those same schools by the end of this year, right. And we know that those subscriptions were even higher than the size of the contract signed with those schools in the beginning of the year. So I mean being straightforward here, I mean the ACV could have upside or the revenue, right, for next year could have upside depending on these positive organic variations that we couldn't have seen, which we think that there is a high possibility to happen.

To your second point on competition, I mean, we cannot comment on the competitors' growth, but in general we think the combination of our growth retention and price increase showed that we were among the winners for sure. I'll give an example. I mean, if we take SAS, which is the most premium brand, SAS is the most premium brand in the market. And as a consequence, it's one of the most expensive learning systems in Brazil, which means that any competitor that approaches a SAS call, we will probably bring a more competitive pricing condition and this probably happened this year. Nevertheless, SAS deal post in 2021 a retention rate in line with its all-time high levels around 97.5% to 98%. So we think it's appropriate. Yes, there is competition in the market, but I mean quality, reputation, pedagogical support and that's been key reasons why it's called up to stay with us. So, yeah.

Vinicius Ribeiro -- UBS -- Analyst

Cool. Thanks. Thanks for the answers.

Ari de Sa Cavalcante Neto -- Chief Executive Officer

Sure. So, we have a question from Fredrico Ricci [Phonetic]. Good afternoon. Just like to get an update on international school, the arbitration process and the commercial cycle.

Sure. Thank you, Ricci, for the question. So, yeah, actually we have news regarding the arbitration process. Today, a couple hours ago, we received the decision from the arbitration court, which will be disclosed tomorrow before the market opens in our financial statements, the SEC. The court has decided that Mr. Ulisses is not entitled to receive any shares of Arco and that the amount to be paid by Arco shall be calculated based on 10 times the realized EBITDA for 2019 and 2020 school years, both net of net debt as determined in these investment agreements. This is 100% consistent with the calculation methodology that we used to estimate the provisions amount in our balance sheet as reported.

With regards to the commercial cycle of international school, I mean, the figures are quite encouraging. I mean, as I said and as we show on the presentation supplemental showing 35% organic growth year-over-year, this is a major recovery from last year. And international school, given its size, of course, is among the high growth product within supplemental. So, yes, international school is performing quite well. And supplemental as a whole, we think that it delivered a very good result despite, again, the fact that the sales cycle started later in the year and more discretionary profile of this product. So it was a very good result for international school and supplemental as a whole. And as I said, I mean the arbitration, we have a positive ruling from the court.

Operator

Our next question comes from Javier Martinez, Morgan Stanley. Please proceed.

Javier Martinez -- Morgan Stanley -- Analyst

Hi, Ari. So, thank you very much. In reality, my question was answered, but let me get a little bit more detail on international school. So, what is the provision you have already, can you remind us? And then the expectation is that that should cover 100% of the conclusion of the arbitration, correct?

Roberto Otero -- Chief Financial Officer

Javier, it's Otero here. Thanks for the question. Yeah. So, today in our balance sheet, we have roughly BRL370 million provision in the liabilities. So, as per this decision from the arbitration court, the formula that we used to calculate this amount is in accordance the interpretation from the arbitration court as being the most adequate way to calculate this remaining amount. Okay. So, based on this decision apparently, I mean, the number is the most accurate one. You're right.

Javier Martinez -- Morgan Stanley -- Analyst

Fantastic. Okay. Thank you very much.

Roberto Otero -- Chief Financial Officer

C-Otero:

Thank you.

Operator

[Operator Closing Remarks]

Duration: 30 minutes

Call participants:

Carina Carreira -- Investor Relations

Ari de Sa Cavalcante Neto -- Chief Executive Officer

Roberto Otero -- Chief Financial Officer

Vinicius Figueiredo -- Itau BBA -- Analyst

Yan Cesquim -- BTG Pactual -- Analyst

Vinicius Ribeiro -- UBS -- Analyst

Javier Martinez -- Morgan Stanley -- Analyst

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