Compass (COMP) Q1 2023 Earnings Call Transcript

Compass (COMP -3.19%)
Q1 2023 Earnings Call
May 09, 2023, 5:00 p.m. ET

Contents:

• Prepared Remarks
• Questions and Answers
• Call Participants

Prepared Remarks:

Operator

Good afternoon, my name is Rob and I'll be your conference operator today. At this time, I would like to welcome everyone to the Compass Inc. first quarter 2023 earnings conference call. [Operator instructions] Richard Simonelli, vice president of investor relations, you may begin your conference.

Richard Simonelli -- Vice President, Investor Relations

Thank you, operator, and good afternoon and thank you, everyone, for joining the Compass first quarter 2023 earnings call. Joining us today will be Robert Reffkin, our founder and chief executive officer; Greg Hart, our chief operating officer and Kalani Reelitz, our chief financial officer. In discussing our Company's performance, we will refer to some non-GAAP measures, and you can find the reconciliation of these non-GAAP measures to the most directly comparable GAAP measures in our first quarter 2023 earnings release that just went out and in the case of free cash flow in the presentation each are posted on our investor relations website. We will be making forward-looking statements that are based on our current expectations, forecasts and assumptions and involve risks and uncertainties.

These statements include our guidance for the second quarter of 2023 and comments related to our continued operating expenses. Our actual results may differ materially from these statements. You can find more information about risks, uncertainties and other factors that could affect our results on our most recent annual report filed on Form 10-K and quarterly report filed on Form 10-Q filed with the SEC and also all available on our investor relations website. You should not place any undue reliance on any forward-looking statements and all information in this presentation today are as of today's date, May 9, 2023.

We expressly disclaim any obligation to update this information. So without further ado, I'll now turn the call over to Robert Reffkin. Robert?

Robert Reffkin -- Founder, Chairman, and Chief Executive Officer

Thank you for joining us today for our first quarter results conference call. We achieved strong financial results for Q1 2023 and revenue and adjusted EBITDA were better than both our guidance and consensus estimates. Compass revenue was just over $957 million in Q1 2023. Our transactions outpaced the industry down 24% compared to 26% for the market.

In the midst of a very difficult real estate market, we improved both market share and splits. In each of the last two quarters, we have grown quarterly market share over the prior quarter. We also improved our non-GAAP commissions expense as a percentage of revenue by approximately 27 basis points from Q1 of last year to 81.4%. When excluding the impact of the agent equity program which we sunset in 2022.

Adjusted EBITDA was negative $67 million for Q1 2023. This is an improvement of nearly $30 million compared to Q1 2022 despite revenue being down $440 million in the same period. We ended the first quarter with $364 million in cash and cash equivalents and significantly slowed our use of cash in Q1. We expect to be free cash flow positive in each of the three remaining quarters of 2023, and for the full year, as we continue to execute on our plan.

This demonstrates our aggressive stance on cost discipline and that the reset of operating expense levels throughout 2022 and continue into 2023 is working. In a moment, Kalani will walk you through the details of our financials. At these levels, we are still able to focus on the future growth of the business and we expect to generate significant profit as market conditions improve. Here are some examples, we continue to grow our agent base, our average agent count grew 6% year over year in Q1 2023 and over 1,000 agents have come to Compass since August for no cash or equity signup bonuses.

The majority of these agents have told us, they're paying Compass more than their previous brokerage. This demonstrates that agents come to Compass for the benefit of the technology platform, the referral network of clients and strong culture ultimately allowing them to be the best and most profitable agents, they can be. We continue to invest meaningfully in the platform to ensure that we maintain our significant technology advantage, having invested over $1 billion in the platform to-date. As you know, we offer the only proprietary end-to-end technology platform for agents in the country and it is our belief that for the real estate industry.

Similar to other industries end-to-end digital platforms are the best way to monetize transactions and the most scalable way to empower the professionals that execute those transactions. We are adding features to the platform to enhance the revenue and profitability of these transactions. We know from experience that agents are more inclined to use our services when they are directly in the platform, increasing both our attach rates and our take rate per transaction. I'm excited to announce that we successfully integrated Title and Escrow services directly into the Compass platform, an industry-first experience that agents cannot find anywhere.

Our agents in Southern California can now seamlessly order Title and Escrow from our owned affiliates directly from the tools they already use every day in the Compass platform. We expect to continue to roll out this valuable feature across our entire Title and Escrow coverage area over the course of the next 12 months. We expect our Title and Escrow integrations to accelerate our path to industry best attach rates and financial performance and look forward to sharing additional metrics over the coming quarters. Looking ahead for the remainder of 2023, we remain cautiously optimistic until we gain more certainty from the unpredictable macroeconomic environment and future actions by the Fed.

While we have seen some positive signs with more foot traffic at open houses and the return of multiple offers, inventory remains low and there is still upward pressure on prices. Steady mortgage rates have been helpful, a future decline in rates would mean, we would likely see more transactions. Most importantly, the market performance in Q1 and what we already are seeing for Q2 adds to our confidence that we have set the right opex targets to generate positive free cash flow in 2023. I want to emphasize two important points as it relates to opex.

First, if the market should worsen beyond 25% down, we are prepared to take additional steps to reset opex levels lower. Keep in mind, the most recent estimates for the year from NAR, Fannie Mae and the MBA are for a decline in the range of 12.6% down to 22.5% down. No. 2, as I previously said, we are confident that we've set the right opex target range of $850 million to $950 million.

We have taken permanent actions not temporary ones. We expect to stay within this range over the next two to three years. We will be just at $900 million annualized by year-end. And our management team is committed to actioning continued efficiencies with a goal of operating toward the midpoints of our opex range over the next couple of years, even as the market improves to more normalized levels.

As a result, when the market improves in the future we will be well-positioned for generating significant long-term profits. As the No. 1 real estate brokerage by sales volume for the past two years in the United States, we have built a highly desirable company for attracting and retaining the best agents in the industry. We provide our agents with a powerful brand, an unparalleled proprietary technology platform and an inspiring culture where agents are supported by incredible people and technology to grow their business.

The best agents are able to shine in difficult markets. In the first quarter, our agents and employees delivered. We are going to continue to be laser-focused on what we can control and remain diligent in our desire to achieve positive free cash flow in 2023. I remain incredibly excited about the future and I want to end by thanking the entire Compass team of employees and agents.

Their incredible dedication in these difficult times has allowed us historic 2023 with the confidence that we have a strong foundation for future success. I'll now turn it over to Greg.

Greg Hart -- Chief Operating Officer

Thank you, Robert. We have just experienced two of the worst quarter in residential real estate in the past 20 years. Against this backdrop, Compass continued to outperform. Our market share for Q1 2023 was 4.5%, up 17 basis points versus Q4 2022 and up sequentially for the second quarter in a row.

In the first quarter, we processed nearly 36,000 transactions a decline of 24% from a year ago, which compares favorably to the 26% decline in transactions for the entire residential real estate market in the first quarter, as reported by NAR. Agents are leaving the business, the industry has lost nearly 75,000 agents since October 2022. In this environment, we saw lower recruiting volume in January and February and saw more agents retiring or leaving the industry altogether as well. Happily, our performance improved in March.

For Q1 2023, our average number of principal agents increased to 13,515 principal agents, up 6% year over year. Our principal agent retention for Q1 2023 was 96%. One of the things, we are really excited about is the number of agents returning to Compass after going through another agency. We call them win backs, these agents are telling us that they cannot live without the comprehensive Compass technology platform and the integrated search, marketing, CRM and business tracker capabilities it provides.

We also hear that our clients love our collections tool, which automatically delivers new listings in the real time to agents and their clients. Buyers, see the newest listings and sellers see how the market is moving and both are able to collaborate with our agents in real-time. We are also pleased with Compass culture as a key factor in attracting and retaining agents, which is a testament to our entire team. In March, we expanded our footprint entering Arizona by acquiring Launch Real Estate.

Launch is a premier luxury brokerage with approximately 300 agents and gives us a strong foundation in a top U.S. market and key referral location for Compass agents. We see enormous potential for growth and synergies as we grow our network. Critically, we were able to add Launch without any upfront cash or equity consideration.

Going forward, we intent to be opportunistic in our approach to adding to our agent base via M&A while using deal structures that allow us to utilize the minimum upfront cash and limit equity dilution. Why are agents coming to Compass? It's the power of our platform, our culture, our brand and our referral network. In fact, the majority of agents who joined Compass since August 2022, when we stopped using cash or equity sign on incentives they've told us they're joining for a lower split than they received from their prior brokerage. The majority of the agents coming to Compass also tell us that one of the primary reasons they are doing so is for our technology platform.

These agents are attracted by the depth and breadth of Compass's integrated technology platform and believe it can help them run their business more efficiently and help them close more transactions. There's a lot of interest from the agents in AI right now as well. As the leading tech-enabled brokerage, we started investing in AI technology in implementing in our platform years ago. One of the key ways that Compass leverages AI is through our Likely to-Sell recommendations, which we launched back in 2020.

This tool uses AI to predict which contacts in an agent's database are most likely to sell their homes in the next 12 months allowing Compass agents to engage with the right people at the right time and generate more business more efficiently. Since launching in 2020, we have handed out millions of recommendations that be attributed more than $100 million of annual incremental revenue to these recommendations over each of the last two years. In addition to Likely to-Sell the Compass platform leverages AI to surface the most relevant suggestion to the top of listings search that suggest similar homes on our listing pages, help select the most similar properties for comparative market analysis to generate image overlay copy in our video studio and to categorize images for quick comparisons of same type rooms in search and comparative market analysis. We are currently evaluating the possibility of using GPT-like models to save agents time in tasks such as writing listing description creating marketing collaterals and automating outreach with clients.

We've seen tremendous interest in this technology from our agents, our real estate coaching team has had some of the most well-attended sessions ever focused on ChatGPT technology and embedding it in the agent workflow. Similarly, we see a lot of opportunities for AI to improve our own staff productivity from our engineering team, to our transaction operations teams and more. We also believe that we'll see an outsized return on our AI investments because of our integrated platform that AI tools can build upon and enhance. As Robert mentioned, we are enjoying early positive returns and feedback from our rollout of the integration of Title and Escrow into our technology platform for agents in Southern California.

Anecdotally agents are commenting positively on how easy it is to use this feature. Since we launched the integration, we're seeing that more than one-third of addressable Title and Escrow orders have been initiated through the platform and that more than 50% of those agents are new customers who are using Compass's Title and Escrow services for the first time. We are very encouraged by the early positive results and plan to roll out this platform feature wherever we offer Title and Escrow in the United States over the next 12 months. I'm proud of the team and excited for our future.

We have taken major strides in the transformation of Compass, while operating in an unprecedented market environment. I will now turn it over to our CFO, Kalani Reelitz.

Kalani Reelitz -- Chief Financial Officer

Thanks, Greg. Today, I'm going to review our first quarter financial results in more detail. Then I'll provide an update on our guidance expectations for the second quarter. As I shared with you on our investor call last quarter, in the midst of this historical low housing market, we are controlling what we can control.

Namely our cost base and our ability to attract and retain the best agents. Our Q1 results show a strong focus on controlling our cost base allowed us to exceed our expectations on adjusted EBITDA and free cash flow. During the first quarter, we implemented additional actions that further reduce our cost base. Through our actions taken, we have reduced our run rate expense and at the middle of our 2023 opex range, we will have reduced opex by $550 million from the second quarter of 2022.

As we sit here today, we exit Q1 with a new cost base and we remain disciplined and focused on our operating expense and as Robert mentioned, we are committed to primarily maintaining our new cost structure. Turning to our financial results. First quarter revenue was $957 million exceeding the high end of our revenue guidance range of $850 million to $950 million. This compares to $1.4 billion of revenue in the prior-year period, representing a 31% reduction year-on-year.

Gross transaction value was $36.6 billion in the first quarter, a decline of 32% from a year ago, reflecting a 24% reduction in total transactions, as well as a decrease in average selling price of about 10%. Our non-GAAP commission expense as a percent of revenue improved by approximately 27 basis points from Q1 of last year to 81.4% when excluding the impact of the agent equity program on the year-ago period. As previously announced, 2022 was the last year we offered the agent equity program, which allowed our agents to exchange a portion of their cash commission for equity. Page 16 of the Q1 investor deck includes additional details on the agent equity program's impact on the commission line.

We will continue to see this differential through each quarter in 2023, until we anniversary the sunset of the agent equity program in Q1 of 2024. Our total non-GAAP operating expenses, excluding commissions were $243 million for the first quarter, or $973 million on an annualized basis. As we've talked about previously, many of our non-commission-based operating expenses are somewhat fixed in nature and have historically increased sequentially from quarter to quarter as opposed to varying in line with revenue. However, due to our cost reduction initiatives implemented over the past year, the $243 million of opex for the first quarter reflects a $120 million reduction from an opex of $363 million in the same period a year ago.

As a reference point, the non-GAAP operating expenses, we referred to include the expense categories of sales and marketing, operations and support, research and development and G&A. And to exclude stock-based compensation expense and other expenses that included from adjusted EBITDA. We've included tables on Pages 14 and 15 in our Q1 investor deck that reconcile these amounts. Our adjusted EBITDA for the first quarter was a loss of $67.1 million, which favorably exceeded our guidance range of a loss of $70 million to $90 million that we provided in February.

As a result of managing our operating expense in line with expectations, the favorable revenue in Q1 had a direct impact to adjusted EBITDA as well. Our GAAP net loss for the first quarter was $150 million compared to a loss of $188 million in the same period a year ago. Included in the GAAP net loss for the quarter are noncash charges, which included $45 million of non-cash stock-based compensation expense and $25 million of depreciation and amortization expense. Additionally, during the first quarter, we incurred a restructuring charge of $10 million, which primarily reflects severance and related termination benefits from employees impacted by the previously announced reduction in force in January 2023, and to a lesser extent some exit costs related to certain of our operating leases.

Consistent with prior quarters. Included in the press release issued today, is the schedule that reconciles GAAP net loss to adjusted EBITDA. Free cash flow during the first quarter was negative $59 million, which compares favorably to negative $132 million of free cash flow a year ago, driven in part by the improvement in adjusted EBITDA, lower capital expense and other favorable changes in working capital. We had $364 million of cash and cash equivalents on our balance sheet at the end of March, which includes an additional drawdown of $75 million from our revolving credit facility that we made during the quarter.

We took this additional drawdown in March following the collapse of Silicon Valley Bank and Signature Bank out of an abundance of caution given the unprecedented market conditions at the time. While we've seen additional collapse of First Republic a week ago, the actions of the Fed seem to avoid an expansive impact on the banking system. As a result of the relative stability seen following the initial fallout of SVB, we have since paid back this additional $75 million drawdown in April and we are back to the $150 million level that we drew down in Q4 of last year. The proceeds from the drawdown remain unused and primarily invested in the treasury bill to minimize the interest cost, which is approximately 2% on a net basis and an expensive form of capital.

We expect to pay down these funds, once we have generated sufficient free cash flow. Now, turning to our financial guidance. Our results from Q1 that our operating expense discipline creates meaningful performance improvement. As we look forward to Q2, we continue to see mixed signals in the market, and while some trends have improved, we've also seen some additional market risks.

For Q2 of 2023, we expect revenue in the range of $1.45 billion to $1.6 billion and positive adjusted EBITDA of $30 million to $50 million. We do expect a revenue lift from the impact of net new agent additions over the last year. However, similar to Q1, we anticipate this will be offset by a mix drag, particularly from California which is our largest market which experienced record sales in the first half of last year. Importantly, we are on schedule to be free cash flow positive in Q2, given our continued cost discipline and assuming transactions stay in line with industry expectations for the year, we remain on schedule to be free cash flow positive for the full year with all remaining quarters expected to be free cash flow positive.

Additionally, we are reaffirming our expectation for our full-year non-GAAP operating expenses to be in the range of $850 million to $950 million. We expect to be at the high end of this range on an annualized basis by the June quarter and at the midpoint of this range by year-end. For the last year, we've spoken about our commitment to reduce our cost base and have proven that commitment through our results. We are even more committed today through our cost discipline as we maintain our operating expense levels over the next couple of years.

Thank you again to our agents and team members for all that you do for Compass. I would now like to turn the call over to the operator to begin Q&A.

Questions & Answers:

Operator

[Operator instructions] Your first question comes from the line of Jason Helfstein from Oppenheimer & Company. Your line is open.

Jason Helfstein -- Oppenheimer and Company -- Analyst

Thanks. Just -- I'll ask two questions. First, just on the macro, are you -- and I apologize if we are multi-tasking, we're in multi-calls within, so I think they're all in your prepared remarks. But I mean, do you have -- are you meaningfully changing your kind of full year expectations for the macro that underlines the model? Or is that basically unchanged which what we've previously talked about? And then, the second question, as you think about rolling out Title and Escrow systemwide, how do you think that positively impacting CNO margins? Thanks.

Robert Reffkin -- Founder, Chairman, and Chief Executive Officer

Hello. I'll start and then I'll pass it on to Kalani. No, we're not changing our view of what we expect for volume to be this year still in that call it 15% to 20% down range. In terms of the macro, we're not out of the woods yet.

The market can still demonstrate volatility and its choppy road ahead likely. But we saw in early spring market more foot traffic at open houses, multiple offers are back, more buyers and sellers in almost all of our markets. So there is not a demand issue. Buyers have accepted 6% mortgage rate as a new normal.

We've been pretty steadily in the mid-60s for quite some time, relatively speaking. In terms of price. Price are down around 1% year over year, but sequentially over the last three months, it's been up each month. And prices generally increased further in the spring market.

The issue we have, if you talk to any agent in the country is there's just not enough inventory. The reason why is 30% of homeowners are locked in mortgage rates at 3% or below, 72% of homeowners are locked in the mortgage rates at 4% or below, 85% of homeowners are locked in mortgage rates of 5% or below. And if you have a 3% mortgage rate, you consider that a financial asset and you don't want to lose it. So you see some people that have to move instead of selling their home, they're actually renting it out.

And so, we were cautiously optimistic, but I think the real change in the transaction curve will result when mortgage rates come down to somewhere between 5% to 5.5%. In that range, not only will we get a lot more demand, but even more importantly for our industry it will unlock a tremendous amount of inventory. And that's the moment that we're looking forward to and until then, we're just continuing to keep our costs low and we'll keep them low even through that period and the delta will be EBITDA that we can share with our investors. But in terms of your second question around attach rates, I'll pass it on to Kalani.

Kalani Reelitz -- Chief Financial Officer

Yes. Jason, thanks for the question. I mean, overall, I think we're really excited about our ancillary businesses. As we think about the impact to margin as we scale those businesses, we do expect margin lift, primarily probably about 100 to 150 basis points at maturity.

And it's really driven by those businesses T&E, mortgage etc. kind of operating at about 25% to 30% margins. So obviously as they grow and scale the lift are our channel margins. So we're really excited about what it does for our agents, but also on the margin line.

Jason Helfstein -- Oppenheimer and Company -- Analyst

And just to clarify that. So -- but mortgage will sell down below where as T&E is going to show in that revenue -- is going to show up in revenue, correct?

Kalani Reelitz -- Chief Financial Officer

Correct, Jason. Yes, correct. Overall, though, as we think about and we're kind of relentlessly focused on profit margin overall I think mortgage will show up below, T&E will show up on kind of the commission line, but ultimately all get us to increase the operating margin.

Jason Helfstein -- Oppenheimer and Company -- Analyst

Thank you.

Operator

And your next question comes from the line Bernie McTernan from Needham and Company. Your line is open.

Bernie McTernan -- Needham and Company -- Analyst

Great. Thank you for taking the questions. Maybe to start and just following up on Greg's comments on AI, obviously, Compass spent a lot of time and money building technology tools for agents. How do you view generally that AI relative to your positioning versus rest of the industry? You've commented before, I think you a large head start or lead relative to the rest of the industry is generally AI going to increase that or narrow the gap in your view?

Greg Hart -- Chief Operating Officer

It's great question. Thank you, Bernie. So as the leading technology-enabled brokerage and the No. 1 brokerage in the U.S., our agents have been benefiting from our investments in AI for a number of years.

So it's not a new area for us, I don't think that that's something that many of our competitors can say. Second, I think, a really critical point is that AI is really dependent on data to drive its performance that is the nature of AI. And so, our integrated end-to-end platform provides more touch points that we can apply AI to, to improve the tools that our agents use. And because it's integrated and end-to-end it delivers more data to help us enhance the performance of those tools, which in turn drives more usage as agents see better result and that in turn generates more data to improve our AI models.

And so, I think, we're pretty unique in this regard. Other brokerages that don't offer their agents an end-to-end integrated platform are not going to benefit from that virtuous cycle. So we believe that will enhance our competitive differentiation over time and certainly already has with what we're doing with Likely to-Sell.

Bernie McTernan -- Needham and Company -- Analyst

Got it. Understood and very helpful. And maybe for Kalani, I think the guidance implies that gross margins are going to step down a little bit sequentially, but just any thoughts in terms of how the commission rate should -- or the gross margin should trend throughout the year?

Robert Reffkin -- Founder, Chairman, and Chief Executive Officer

Yes, Bernie. Thanks for the question. I think generally speaking on an apples-to-apples basis in first quarter, we had our commissions go up about 30 basis points. We're going to continue on an apples-to-apples, see improvement obviously driven by some of the mix shift that we're working through, some of the incentives burning off.

So we expect on an apples-to-apples, kind of like-for-like business the margin to increase. What is going to drag and we talked about it is the agent equity program. And so, that is going to be kind of an overhang for us this year as we made the decision to stop that at the end of the year 2022. So that's the overhang, but we will continue to see on a like-for-like basis margin expansion.

Bernie McTernan -- Needham and Company -- Analyst

Got it. And then, just lastly for me on agent count, I know there's different ways of looking at agent growth, if we just look at average principal agent net adds, they've been trending down, do you think -- when do you think we'll hit the low point for agent net adds in your view?

Robert Reffkin -- Founder, Chairman, and Chief Executive Officer

So a great question, Bernie. A couple of things that I'll just reiterate that I mentioned in the scripted remarks. No. 1, we continue to grow principal agents, up 6% year over year in Q1, despite the fact that we're seeing lots of agents leave the industry.

Some of the trends that are impacting agents more broadly are also impacting our agents as well. And so, we've seen two trends happen at an accelerated rate in Q1 relative to what we've seen in the past. First, more of our solo principal agents at Compass are deciding to join other teams here at Compass. So the business isn't leading Compass, but we no longer count them in our principal agent count when we do that.

Second, we're seeing more principal agents retiring and becoming referral directors at Compass. And so, these are agents who want to continue to refer clients to other agents here at Compass and generate business for Compass. But who are no longer actively closing transactions themselves are going to be no longer included in our principal agent count. And so, those are two things that we saw more of in Q1 than we've seen historically.

Couple other points that I want to highlight as well. One we saw our principal agent retention of 96% in Q1. I think most businesses would kill for that level of loyalty from their customers. Second, in terms of agents that did leave Compass, the majority of the agent who left -- majority of the principal agents who left Compass in Q1 made under $250,000 in gross commission income last year.

And so, these are much less productive agents than our average agents. And so, given the downturn. I think many of them are likely to leaving the industry altogether. Third and perhaps to your question, we saw a recruiting momentum pickup as the quarter went on.

And we've seen that trend continue since the end of Q1. And to provide a little additional context in Q1 our principal agents added for strategic growth managers. So those are the folks that recruit agents to join Compass. So it's effectively the productivity measure for that organization.

That was at the same level that it was in Q1 2022. Even though in Q1 2022, we were still using sign on incentives and cash and equity sign on incentives. And so, our productivity was the same, even though we're not using cash or equity sign on incentives. But with the cost reductions that we had to implement over the course of 2022 and then in January 2023, we currently have about half the number of strategic growth managers that we had a year ago.

And so, we need to add more recruiters to build that team back up, which we recognize and we're doing that now. And so, my hope is that this quarter is the low point for that. We don't have a formal forward-looking guidance on our agent count, but that is my hope based on what we're seeing.

Greg Hart -- Chief Operating Officer

Yes. And I would just add. Total number of agents matter but really is a proxy for market share and our market share grew sequentially over both the last two quarters, and these were the most two challenging quarters in real estate in years upon years, there's a saying in real estate that in a challenging market, the best agents gain market share, in a challenging market, the worst agents lead the business and the best agents compare business. And I think our market share proved that we're a company for the best agents.

Operator

And your next question comes from the line of Matthew Bouley from Barclays. Your line is open.

Matthew Bouley -- Barclays -- Analyst

Hey. Good evening, everyone. Thanks for taking the questions. So the comment that you could maintain opex in the $850 million to $950 million range over the next couple of years even if the market recovers.

I'm just curious how do you think about, to what degree are there variable expenses in there that would have to come back with a better market and how would you think about sort of fixed cost inflation? And the results would be, what's the implication to any additional fixed cost reductions, you would have to make in order to maintain in that range as the market recovers? Thank you.

Kalani Reelitz -- Chief Financial Officer

Yes, Matthew, it's Kalani. Look, I think the incredibly hard work that the team has done over the last year, it's just -- it's not temporary, right. We've built our new operating structure. I think, we're confident that we've set the right target in that $850 million to $950 million range and I think we expect to as we're mentioning stay in that range.

I think we as a management team are committed to taking actions to continue to look at efficiencies. I know we've talked about operating models to look at and other types of labor and low-cost labor opportunities. I think we'll continue to look for efficiency. I think part of our job is to really make sure that we are driving efficiency every year to fuel our growth.

And so, there is a variable from how we operate in operating systems to looking at our real estate, to looking -- continue to look at vendors we'll continue to have the continued efficiencies and that should help offset and hopefully feel the growth that we're talking about. So I think we're pretty confident that we are going to be set right in that target range over the next couple of years and that's really where the space so that the out years just drive tremendous value for us.

Matthew Bouley -- Barclays -- Analyst

Got it. OK. That's helpful. Thank you for that.

And then, I guess zooming into the near-term. The other comment you made that you expect to be free cash flow positive in the next three quarters. And please correct me if I get any of these numbers wrong, obviously, Q4 is seasonally you would think of it's tougher to be free cash flow positive. I think based on the comment you made that you'd be at a $900 million run rate by Q4, maybe you'd have something like a $60 million opex tailwind year over year and I think you had a free cash usage of $130 million in Q4 2002.

So not to throw out too many numbers around, but just any help on the bridge there on kind of what gives the confidence in positive free cash flow in Q4?

Kalani Reelitz -- Chief Financial Officer

Yes, Matthew, I will stay with Colonic. I think first of all, I think part of it is, we are guiding EBITDA in Q2 right around $30 million to $50 million. And so, as a result, we expect to be positive free cash flow for the full year. I'd remind kind of all of us, I guess that Q2 and Q3 are our best quarters on an improving cost base.

So as we expect revenue to be higher than Q1 and Q4, we are also, as you mentioned, kind of sequentially going -- improving our opex quarter by quarter. And then, I think lastly as we step back and look at it in total, I think we were controlling the opex and focused on there I think the speed that the market recovers that is really the variable. And right now we see markets at 15% to 20%. And so, at that level even further decline actually we'll still be free cash flow positive.

I think when you think about the revenue you think about the cost coming down. We are also doing a lot of things on the cash flow side M&A, as well as the incentives that we are no longer offering are going to be a bit of a bridge between kind of this year and last year as well.

Matthew Bouley -- Barclays -- Analyst

Got it. Makes sense. All right. Thanks, Kalani.

Good luck, guys.

Operator

And your next question comes from the line of Ryan McKechnie from Zelman Associates. Your line is open.

Ryan McKechnie -- Zelman and Associates -- Analyst

Hey. Thank you and congrats on the results and progress. I wanted to dig in on launch real estate. So, you referenced the deal structure without upfront consideration.

So I wanted to dig in a little on that. Does that imply it's more of like an earn-out structure over time or more of a franchise-type agreement or something else? And I guess just aside from maybe a unique or different deal structure, does that alter the way that business will flow through the P&L at all? Or just the volume that flows in from launch ultimately compare the model, the same way as existing business?

Robert Reffkin -- Founder, Chairman, and Chief Executive Officer

I'll start in the first half of the question, I'll pass on to Kalani for the second. Well, there's some companies that were the entrepreneurs that are running and want to get all the upside upfront. Some companies want to have typical earn-out structure where have to be upfront and have to be an earn-out spread over multiple years. This is a structure where there's nothing upfront and in the out years, there is an agreed-upon multiple applied.

They've have already agreed on upfront will be applied to future years EBITDA and will be using consideration at that time at that valuation. And so, it's a way to kind of win-win for both parties. It differs the expense for us for a couple of years and it gives the entrepreneur more upside. Kalani?

Kalani Reelitz -- Chief Financial Officer

Yes, Robert. The only thing I'd add, I just answer, Ryan, it should -- it will flow through the normal course of our P&L as Robert mentioned is just more of the timing of when our consideration goes out, but it shouldn't impact the P&L in a different way than we're used to.

Ryan McKechnie -- Zelman and Associates -- Analyst

OK. Perfect. Super helpful. And then, within the ancillaries, the T&E integration sounds encouraging for sure, but I'm also curious on origin point, any status updates or milestones you've either achieved or are pushing toward? And also on the mortgage side, there has been some commentary in the industry that there has been some tightening within the jumbo mortgage market, given some of the banking turmoil.

I guess I'm curious if you're seeing that, if there's been any impact on kind of buyer or seller activity with your agents or just any commentary if you are seeing it impact at the consumer level from some of the banking dynamics that have been going on? Thank you.

Robert Reffkin -- Founder, Chairman, and Chief Executive Officer

We're excited by the launch and potential of our mortgage business in the form of OriginPoint, again, it's a joint venture between Compass and guaranteed rates, we expect to be covering the majority of our markets by the end of this year. And they're going very well so far. In terms of jumbo mortgages, First Republic was giving the biggest discounts on mortgage rates in exchange for getting assets again deposits from clients and they're pulling back from that for obvious reasons, and this is creating an opportunity for some of the other banks that are out there. We're still providing better than attractive -- fairly attractive rates, but they're not at the scene discounts to conventional mortgages as First Republic.

That said, it is an opportunity for OriginPoint because it makes -- it gives OriginPoint more -- it's easier for us to be competitive in that context because First Republic really was giving the biggest discounts in the market and it was kind of a race to the bottom, in that perspective.

Ryan McKechnie -- Zelman and Associates -- Analyst

Got it. Very helpful. Thank you.

Operator

And your next question comes from the line of Lloyd Walmsley from UBS. Your line is open.

Lloyd Walmsley -- UBS -- Analyst

Thanks. On this Scottsdale deal with Launch, sounds like it's more of just a longer term earn-out structure than truly asset light -- I guess asset-light for now, how do you think about just the potential to do more pure kind of licensing and referral-type deals. Is that something you're working on now, contemplating in the near-term? Or is that more medium to longer term where we might see something like that?

Greg Hart -- Chief Operating Officer

Yes. We're looking at other ways to have an asset-light structure. It's not the top priority at this time, there are different ways to do it. The focus right now has been bringing our cost down for all the obvious reasons, we feel good about that.

Then creating more profit per transaction with adjacent services and ensuring that our agents have the support they need to grow their business. But after those types of areas, we will be thinking more on asset-light ways to expand.

Lloyd Walmsley -- UBS -- Analyst

OK. And then, just any update on kind of progress since finishing up the platform stuff as you kind of move further and further into the new dashboard and things you've rolled out I think in the fall. Like how that's performing as we head into this more peak season?

Greg Hart -- Chief Operating Officer

Yes. It's performing quite well. You are never done with any, so we continue to improve business tracker and our end-to-end transaction management also focused on a bunch of other areas based on feedback from our agents. But we're seeing increasing usage even though the market is not nearly as busy as it was a year ago.

And so, that's a real sign given that agents don't spend time doing anything that doesn't grow their businesses and help them run more effectively that everything we're doing is providing real value to them. We're also hearing more and more as we mentioned in the scripted portion of the remarks that agents are coming to Compass for the technology. And so, we're seeing really good usage and really good feedback from agents on all those points.

Robert Reffkin -- Founder, Chairman, and Chief Executive Officer

Yes, we survey our agents on the No. 1 reason the economy and it's far and away technology, as well as the No. 1 reason they stay and the number of reason when they leave, they come back. And I think for anyone that just want to validate that called any set of agents that came in the last six months and ask them why they came, I'd be shocked if anything less than 90% of agents said that the No.

1 reason they came wasn't technology.

Lloyd Walmsley -- UBS -- Analyst

All right. Thank you.

Robert Reffkin -- Founder, Chairman, and Chief Executive Officer

And in terms of adjacent services attach, we believe that we will have above average industry attach rate Title and Escrow ultimately of mortgage because of its integration to platform. And we look forward to sharing the positive signs that we have right now, we look forward to sharing more detail in the quarters ahead on how it's driving attach.

Operator

And there are no further questions at this time. I will now turn the call back over to our CEO, Robert Reffkin for some final closing remarks.

Robert Reffkin -- Founder, Chairman, and Chief Executive Officer

And I just want to thank everyone for joining the call. Again, I want to thank all the employees and agents at Compass. It's been a challenging 12 months behind us. But I believe that the golden age of Compass is ahead of us and I look forward to building the future real estate with everyone.

Take care. Bye.

Operator

[Operator signoff]

Duration: 0 minutes

Call participants:

Richard Simonelli -- Vice President, Investor Relations

Robert Reffkin -- Founder, Chairman, and Chief Executive Officer

Greg Hart -- Chief Operating Officer

Kalani Reelitz -- Chief Financial Officer

Jason Helfstein -- Oppenheimer and Company -- Analyst

Bernie McTernan -- Needham and Company -- Analyst

Matthew Bouley -- Barclays -- Analyst

Ryan McKechnie -- Zelman and Associates -- Analyst

Lloyd Walmsley -- UBS -- Analyst

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