When data analysis expert TIBCO Software (TIBX.DL) reported second-quarter earnings last week, Fool contributor Anders Bylund was looking for information on one issue above all others: Has the company finally come to grips with its underperforming sales team in the Americas?

Non-GAAP earnings fell 31% year over year on flattish revenue, which is a far cry from the double-digit sales growth of years past. But CEO Vivek Ranadive finally sees some light at the end of the tunnel.

In the video below, Anders walks investors through the quarter's key points, including a pearl of Ranadive's own analysis from an exclusive phone interview, and arrives at a satisfying takeaway.