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CRM

Freshsales and Salesforce are two industry giants in the customer relationship management (CRM) arena. We compare both to determine which provides the most value.

Project Management

Airtable and Asana are two popular project management softwares for small businesses. The Blueprint compares Airtable and Asana's best features in this review.

IT Management

ServiceDesk Plus is high-performance help desk software for all levels of user experience. The Blueprint covers ServiceDesk Plus's best features in this review.

CRM

Customer engagement software helps small businesses perform critical tasks and increase profits. The Blueprint looks at the top tools for customer engagement.

CRM

You must have a well-developed sales prospecting plan to grow and increase your customer base. The Blueprint goes over the steps for effective prospecting.

CRM

Complaints are important opportunities for your business. These 5 complaint management software options will help you effectively respond to complaints.

E-Commerce

The customer life cycle increases your ability to find new customers and retain them. The Blueprint explains the stages in the customer life cycle.

CRM

Looking for the best client management software for your small business? Manage your clients and build relationships with these top 6 CRM software solutions.

CRM

Businesses use data insights to evaluate and make decisions. The Blueprint breaks down the most important business metrics to track for your small business.

CRM

The lifetime value of a customer informs key business decisions. The Blueprint explains how to calculate and use this important metric.
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