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NJM Auto Insurance Review: Great Service and Bonuses for Full Coverage

Review Updated
Kailey Hagen
By: Kailey Hagen

Our Insurance Expert

Ashley Maready
Check IconFact Checked Ashley Maready
Many or all of the products here are from our partners that compensate us. It’s how we make money. But our editorial integrity ensures our experts’ opinions aren’t influenced by compensation. Terms may apply to offers listed on this page.

NJM Insurance offers flexible car insurance policies at affordable rates to most drivers. Its customer service is also highly rated, making it a top choice for those that live in one of the five states it serves. Check out our full NJM auto insurance review below to learn more.

Logo for NJM
Residents of Connecticut, Maryland, New Jersey, Ohio, and Pennsylvania looking for a competitive rateNJM
Rating image, 4.00 out of 5 stars.
4.00/5 Circle with letter I in it. Our ratings are based on a 5 star scale. 5 stars equals Best. 4 stars equals Excellent. 3 stars equals Good. 2 stars equals Fair. 1 star equals Poor. We want your money to work harder for you. Which is why our ratings are biased toward offers that deliver versatility while cutting out-of-pocket costs.
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= Excellent
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Bottom Line

NJM Insurance is a great car insurance provider for those who live in its service area. Its comprehensive policies and affordable rates are backed by top-notch customer service to deliver an all-around positive experience.

Pros

  • Excellent customer service
  • Customizable policies
  • Affordable rates
  • Bonuses for full coverage

Cons

  • Limited availability

Full NJM auto insurance review

Monthly premium costs

NJM's auto insurance rates are pretty competitive compared to other top insurers, especially for younger drivers. Drivers who qualify for some of the company's many discounts may be able to shave even more off their rates. Here's a look at what NJM charges drivers with clean records, drivers with prior accidents, and teen drivers on average.

35 yo, female, clean record 35 yo, male, clean record 35 yo, female, one accident 18 yo, male, clean record
$165.50 $165.83 $165.50 $331.50
Data source: The Ascent's analysis of standardized personas.

Cost comparison

NJM Insurance offers affordable car insurance rates to most drivers. Here's a closer look at how it stacks up to the national average for several common driver profiles.

NJM Insurance Average Rate National Average Rate
Clean Driving Record $1,988 $2,389
Accident on Record $1,986 $3,370
Speeding Ticket on Record $2,461 $3,032
DUI on Record $2,461 $4,380
18 Years OId - New Driver $3,978 $6,291
65 Years Old - Senior $1,637 $2,140
Military Service $1,990 $2,375
Minimum Coverage (Liability Only) $850 $787
Data source: The Ascent's analysis of standardized personas.

Discounts

NJM offers a competitive array of car insurance discounts, including a rare discount for full coverage. This could be the incentive drivers need to seek out these optional, yet valuable, protections. There are also several easy-to-achieve discounts, like electronic payment and paperless discounts, that most drivers can qualify for.

  • Defensive driving (New Jersey only)
  • Driver training (Connecticut, Maryland, New Jersey, and Pennsylvania only)
  • Electronic payment
  • Full coverage
  • Good student
  • Home and auto bundle
  • Mature driver
  • Multi-vehicle
  • New car
  • Paid in full
  • Paperless
  • Vehicle safety equipment

Coverage

Policy types

  • ATV
  • Auto
  • Boat
  • Classic and collector car
  • Motorcycle
  • Personal watercraft

NJM is a great choice for those interested in insuring more than one vehicle. In addition to its standard auto insurance, it offers coverage for classic vehicles, motorcycles, ATVs, boats, and more. This puts it on par with many of the top nationwide insurers.

Coverage types

  • Bodily injury liability
  • Collision
  • Comprehensive
  • Gap insurance
  • Limited pet coverage
  • New car replacement
  • Personal injury protection (PIP)
  • Property damage liability
  • Ride-hailing endorsement
  • Roadside assistance
  • Trailer/camper body coverage
  • Transportation expenses
  • Underinsured motorist
  • Uninsured motorist

NJM has more auto insurance endorsements than many of its competitors, including some rare options like trailer/camper body coverage. There are also some coverage options drivers can get for free, like limited pet coverage and new car replacement, just by adding collision and comprehensive coverage to their policy.

Customer service and ratings

NJM has earned an above-average rating in J.D. Power's most recent U.S. Auto Insurance Study for the Mid-Atlantic region -- the only one it was featured in. Only three other companies in the region earned this honor.

In addition, NJM has a 0.13 complaint ratio from the NAIC. A rating of 1 is considered average. Anything below this indicates a company with relatively few complaints compared to other insurers of its size while anything higher indicates a company that sees more complaints than average.

Other insurance available

  • NJM commercial business insurance
  • NJM condo insurance
  • NJM homeowners insurance
  • NJM personal umbrella insurance
  • NJM renters insurance

NJM doesn't offer as many types of insurance as some of its larger competitors. But it covers all the basics that the average consumer would want. Homeowners and renters both have the option to bundle their coverage with their auto insurance, which could result in significant savings.

Alternatives to consider

Award Icon 2024 Award Winner
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Best for bundling coverageState Farm
Rating image, 5.00 out of 5 stars.
5.00/5 Circle with letter I in it. Our ratings are based on a 5 star scale. 5 stars equals Best. 4 stars equals Excellent. 3 stars equals Good. 2 stars equals Fair. 1 star equals Poor. We want your money to work harder for you. Which is why our ratings are biased toward offers that deliver versatility while cutting out-of-pocket costs.
= Best
= Excellent
= Good
= Fair
= Poor
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Award Icon 2024 Award Winner
Logo for Geico
Best for price conscious consumersGeico
Rating image, 4.50 out of 5 stars.
4.50/5 Circle with letter I in it. Our ratings are based on a 5 star scale. 5 stars equals Best. 4 stars equals Excellent. 3 stars equals Good. 2 stars equals Fair. 1 star equals Poor. We want your money to work harder for you. Which is why our ratings are biased toward offers that deliver versatility while cutting out-of-pocket costs.
= Best
= Excellent
= Good
= Fair
= Poor
Get a Quote

When looking for widespread availability and great customer service: State Farm offers auto insurance in all 50 states and is known for its excellent customer service. It doesn't have as many discounts, but its policies are often competitive, especially for drivers with prior accidents on their record.

When looking for affordable coverage and plentiful discounts: Geico is one of the most affordable auto insurers around, and it offers coverage in every state. It has a long list of discounts, many of which are easy to apply for, but its customer satisfaction ratings aren't as strong as NJM's.

NJM auto insurance summary

NJM auto insurance could be a fit for:

  • Residents of Connecticut, Maryland, New Jersey, Ohio, and Pennsylvania looking for a competitive rate
  • Drivers interested in full coverage for their vehicles
  • Those who put a premium on great customer service

Our auto insurance rating methodology

At The Motley Fool Ascent, insurers are rated on a scale of one to five stars. We primarily focus on pricing, coverage options, and customer satisfaction; however, we also take into account features like unique discounts, online and app-based experiences, and branch access. Our highest-rated auto insurances generally include low costs, solid coverage, and high customer satisfaction.

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