The level of public grumbling about American companies shipping jobs to foreign countries may have died down, but the practice of outsourcing hasn't gone anywhere. Depending on how you invest, paying closer attention to this ongoing trend could make you mad, or rich, or both.
Consider IBM
"Offshoring" may explain the discrepancy. As Lee Conrad of the IBM employee organization Alliance@IBM told the Poughkeepsie Journal, "IBM wants to hide the information because of their constant offshoring of IBM U.S. employees' jobs to India, South America, and China, at the same time that they have their hands out for tax breaks for job creation in the U.S."
While that's depressing news for American workers, IBM's stock performance suggests that its strategy may be working well for shareholders:
Period |
Average Annual Return |
---|---|
Last year |
28% |
Last three years |
12% |
Last five years |
9% |
Data: Morningstar.
A strong 2009 return swayed those numbers, but the company's year-over-year performance versus the S&P 500 remains impressive:
Year |
Stock Return |
% Points Above (Below) S&P 500 |
---|---|---|
2005 |
(16%) |
(19) |
2006 |
20% |
6 |
2007 |
13% |
9 |
2008 |
(20%) |
18 |
2009 |
58% |
35 |
Data: Morningstar.
When outsourcing isn't all bad
Outsourcing is likely here to stay, at least for the foreseeable future. But when companies boost their bottom lines with foreign labor, or provide outsourcing to other businesses, opportunistic investors can profit.
Furthermore, not all outsourcing goes to foreign countries. The following companies, U.S.-based and foreign alike, are just some of the many that take on work for other businesses:
Company |
5-Year Avg. Return |
HQ In |
Work Includes |
---|---|---|---|
Thermo Fisher Scientific |
16% |
U.S. |
Science and medical research services |
Cognizant Technology Solutions |
17% |
U.S. |
Technology |
Automated Data Processing |
4% |
U.S. |
Human resources and payroll services |
Paychex |
2% |
U.S. |
Human resources and payroll services |
Infosys Technologies |
12% |
India |
Technology |
Wipro |
19% |
India |
Technology |
S&P 500 |
2% |
Data: Yahoo! Finance.
The big picture
As you can see in the table above, customer service isn't the only task outsourced these days. The trend now encompasses pursuits as diverse as clinical testing, technology design, and medical billing. Mutual fund companies often subcontract other firms to do their research. Some airlines are even outsourcing their pilots!
Still, if you think there's more harm than good in the practice of outsourcing work abroad, you're not alone. Outsourcing has become a major political issue. New laws might attempting to ban the practice in the near future. For now, however, outsourcing remains a double-edged sword for businesses and investors alike.
Does outsourcing hurt or help companies, Americans, and investors in general? Share your thoughts in the comment box below.