Twitter Passes First PR Test as Public Company

For social-media companies, a disconnect with users is a recipe for disaster. When that disconnect stems from what is perceived as an invasion of privacy, immediate action needs to be taken -- or the company can start packing its bags, because it won't be around long.

The very thing that makes social media companies successful is their stickiness.  The more people that join, the more valuable the company becomes.  But the flip side of this is that once users start fleeing, it can snowball out of control quickly. 

Twitter  (NYSE: TWTR  ) recently got its first chance as a public company to prove that it understands its customers and is willing to listen to feedback. Following a change in the company's blocking function for users, many aired their complaints. In fact, #RestoreTheBlock was trending on Twitter's service almost immediately after it publicly released details of the change.

In the video below, Erin Miller and Motley Fool contributor Brian Stoffel discuss how Twitter responded and why it's a good sign for investors.

Who made the cut as 2014's top stock?
There's a huge difference between a good stock, and a stock that can make you rich. The Motley Fool's chief investment officer has selected his No. 1 stock for 2014, and it's one of the latter. You can find out which stock it is in the special free report: "The Motley Fool's Top Stock for 2014." Just click here to access the report and find out the name of this company.


Read/Post Comments (0) | Recommend This Article (1)

Comments from our Foolish Readers

Help us keep this a respectfully Foolish area! This is a place for our readers to discuss, debate, and learn more about the Foolish investing topic you read about above. Help us keep it clean and safe. If you believe a comment is abusive or otherwise violates our Fool's Rules, please report it via the Report this Comment Report this Comment icon found on every comment.

Be the first one to comment on this article.

DocumentId: 2767540, ~/Articles/ArticleHandler.aspx, 4/24/2014 5:40:54 AM

Report This Comment

Use this area to report a comment that you believe is in violation of the community guidelines. Our team will review the entry and take any appropriate action.

Sending report...

Today's Market

updated 8 hours ago Sponsored by:
DOW 16,501.65 -12.72 -0.08%
S&P 500 1,875.39 -4.16 -0.22%
NASD 4,126.97 0.00 0.00%

Create My Watchlist

Go to My Watchlist

You don't seem to be following any stocks yet!

Better investing starts with a watchlist. Now you can create a personalized watchlist and get immediate access to the personalized information you need to make successful investing decisions.

Data delayed up to 5 minutes

Related Tickers

4/23/2014 4:00 PM
TWTR $45.95 Down -0.07 -0.15%
Twitter CAPS Rating: *

Advertisement