Netflix to Caption All Content for Deaf Audience

BOSTON (AP) — Netflix  (Nasdaq: NFLX  ) will offer closed captions on all TV and movie content by 2014 after a deaf Massachusetts viewer sued the company.

The on-demand Internet streaming service agreed to a settlement in U.S. district court in Springfield, Mass., on Tuesday.

Closed captions are currently available on 90 percent of hours watched on Netflix, including many of its most popular programs.

A Netflix spokesman says the company is an industry leader and offering high-quality captioning on the more than 1,000 devices on which Netflix is available is a "tall order."

In the meantime, Netflix will display a list of available close-captioned content.

Massachusetts resident Lee Nettles, along with national and regional associations for the deaf and hearing impaired, sued Netflix in 2010 under the Americans with Disabilities Act, which prohibits discrimination based on disability.

The Motley Fool owns shares of Netflix. Motley Fool newsletter services recommend Netflix. Try any of our Foolish newsletter services free for 30 days. We Fools may not all hold the same opinions, but we all believe that considering a diverse range of insights makes us better investors. The Motley Fool has a disclosure policy.


Read/Post Comments (2) | Recommend This Article (2)

Comments from our Foolish Readers

Help us keep this a respectfully Foolish area! This is a place for our readers to discuss, debate, and learn more about the Foolish investing topic you read about above. Help us keep it clean and safe. If you believe a comment is abusive or otherwise violates our Fool's Rules, please report it via the Report this Comment Report this Comment icon found on every comment.

  • Report this Comment On October 11, 2012, at 10:28 AM, Matthewuwf wrote:

    I'm sorry, but can it be called discrimination on a service you are paying for?

  • Report this Comment On October 18, 2012, at 9:54 PM, NCmacASL wrote:

    @Matthewuwf

    Yes it IS considered discrimination.

    If not, restaurants and stores would not have to be accessible since disabled people would be BUYING food. Taxi Services would not have to have Lift-vans avialable in their fleets since it is a PAID service, etc.

Add your comment.

Sponsored Links

Leaked: Apple's Next Smart Device
(Warning, it may shock you)
The secret is out... experts are predicting 458 million of these types of devices will be sold per year. 1 hyper-growth company stands to rake in maximum profit - and it's NOT Apple. Show me Apple's new smart gizmo!

DocumentId: 2052255, ~/Articles/ArticleHandler.aspx, 8/29/2014 2:17:33 PM

Report This Comment

Use this area to report a comment that you believe is in violation of the community guidelines. Our team will review the entry and take any appropriate action.

Sending report...


Advertisement