Sony
If you recall, Sony announced last week that it would cutting the price on its 60 GB PS3, shortly after a high-ranking company executive said a price cut was not planned. However, phasing out the model entirely, leaving only the 80 GB model available at $599, seems a little different than cutting sticker-shocked consumers a break.
Sony and Microsoft
Several of Sony's moves over the last couple of years haven't exactly engendered consumers' goodwill. Rootkits, fake blogs -- is this the right way to treat customers? The Financial Times reported that Sony's phaseout resulted in consumer rants on gaming sites.
Can the short-lived discount possibly be good for the Sony brand? In another interesting note this week, Sony lost its top spot on a Harris Interactive consumer brand survey to Coca-Cola
CNET sought out Sony's side of the story. The company said that there's still plenty of the 60 GB models around, and it didn't rule out the idea of a later price cut on the higher-end version, once it evaluates the market.
Still, Sony shareholders, or anybody who's considering the stock, should think long and hard about its recent PR blunders. In addition to suggesting serious strategy confusion at Sony, their effect on consumers' opinions of the company's motives shouldn't be ignored.
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Alyce Lomax does not own shares of any of the companies mentioned. The Motley Fool has a disclosure policy that appeals to all gamers alike.