Why Does Everyone Hate eBay?  

The pundits are piling dirt on eBay's (Nasdaq: EBAY  ) grave:

  • "Auctions on eBay: A Dying Breed," shovels BusinessWeek.
  • "Was eBay a fad?" asks Rough Type blogger Nicholas Carr.
  • "Will changes at eBay hurt the business model?" wonders my friend Steven Mallas at Blogging Stocks.

I'd normally join the line to dance on eBay's grave, having occasionally criticized its namesake site over the years. But in this case, I'd rather wipe away the dirt, crack open the coffin, and show everyone that eBay is far from dead.

If you don't believe me, let me prove to you that the online auctioneer still has a pulse in three different ways.

1. Auctions are alive and well overseas
If eBay had a jump-the-shark moment, it might have been last year, when the website suffered a year-over-year dip in listings in Germany and the United States. If the site's two biggest markets were heading the wrong way, would the rest of the world follow?

Apparently not: eBay reversed the trend two quarters later. The company is too mature to sport the kind of growth spurts it did in its youth, but it continues to grow.

The same goes for online auctions in general. Check out the growth of Gmarket (Nasdaq: GMKT  ) in South Korea, or MercadoLibre (Nasdaq: MELI  ) in Argentina and Brazil. Cyberspace auctioneers continue to thrive, even with the proliferation of free classified listings sites like Craigslist and eBay's own Kijiji.

Even online retailers like Amazon.com (Nasdaq: AMZN  ) and Overstock.com (Nasdaq: OSTK  ) run consumer-to-consumer auctions on their websites. In short, the niche is hardly dying.

2. Creativity is rewarded
Just because consumers want a little more certainty and instant gratification from their online experience, don't assume the game has passed eBay by. The company now offers a growing number of items with a "Buy it Now" option.

Then again, who says a little mystery is dead in online retail? Compare online jeweler Blue Nile (Nasdaq: NILE  ) to fast-paced jewelry auctioneer Bidz.com (Nasdaq: BIDZ  ) . Net sales climbed by just 4% at Blue Nile this past quarter, while Bidz posted a 39% spike in revenue during the same three months.

Despite its size, eBay has shown the ability to innovate. That's unlikely to end, especially as eBay rolls out social features to make it earn its premium fees.

3. You can't please everybody
Power Sellers aren't happy, but what else is new? Trust me, I think the feedback rating changes that eBay instituted -- giving more ammo to buyers than sellers -- is a mistake. However, even when disgruntled sellers leave, they're usually replaced by an even larger pool of sellers, most of whom are actually happy.

While eBay's largest sellers usually complain about higher prices, their complaint this time dealt more with the site's policies. Many eBay sellers even went on strike. Did it work? Not really. eBay's first-quarter revenue and earnings rose 24% and 22%, respectively.  

A lot is baked into eBay's overall performance. It has the faster-growing PayPal payment platform, and the even-faster-growing Skype communications application, in its arsenal. The company has also peppered its marketplace business with incremental acquisitions like ticket reseller StubHub and last year's debut of Kijiji.

This may make it harder to evaluate the performance of eBay's namesake site in the future, but that's the point of holding off on the burial. eBay isn't dead. It has too many friends to fit in a single coffin.

eBay and Amazon.com are Motley Fool Stock Advisor newsletter selections. Gmarket and Blue Nile are Rule Breakers recommendations. Want to know why we picked them? Read our full rationale with a free 30-day trial subscription.

Longtime Fool contributor Rick Munarriz is a satisfied eBay user with 173 positive feedbacks to show for it. He does not own shares in any of the companies in this story. He is also a member of the Rule Breakers analytical team, seeking out the next great growth stock early in its defiance. The Fool has a disclosure policy.


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  • Report this Comment On June 04, 2008, at 5:45 PM, PeeperRuth wrote:

    "However, even when disgruntled sellers leave, they're usually replaced by an even larger pool of sellers, most of whom are actually happy." You're making the same foolish assumption that eBay made. Sorry, there is no longer a larger "pool" of sellers willing to take over for the ones that eBay has offended. Amazon and other sites have grabbed up most of the quality sellers that once sold on eBay. It is also very easy for a seller to have their own website now, so the need for eBay is gone. Forcing Paypal on unsuspecting sellers and creating policies to encourage buyers to neg sellers has killed the goose that laid the golden egg. EBay blew it big time. So no matter how much "The Fool" recommends eBay, most sharp investors know to avoid eBay like the plague.

  • Report this Comment On June 04, 2008, at 9:40 PM, unkownuser wrote:

    I have been an Ebay user for about 9 years. I am a casual user, not a power seller. At first, Ebay was great; inxepensive, with a broad audience. Now, it seems I get nickeled and dimed to death on every transaction. When I look at Ebay & PayPal fees combined on (for example) an auction of $50 or less... it seems that in percentage terms, Ebay/PayPal can take almost a 10-20% cut! I now use Craigslist almost exclusively, and will only use Ebay if it is absolutely necessary.

  • Report this Comment On June 04, 2008, at 11:05 PM, daver125 wrote:

    Not letting sellers leave negative feedback against buyers is great. It promotes a "buyer is always right" attitude and will attract more buyers. And when there are more buyers, you'll get more sellers.

    It also enables a buyer to leave honest feedback without fear of retribution (neg feedback) from the seller. And accurate feedback helps all buyers.

    Can you see Amazon letting its sellers rate buyer?

  • Report this Comment On June 05, 2008, at 12:08 AM, gamblynwomyn wrote:

    As an Ebay seller since the beginning I can honestly say the real Ebay is dying. It used to be fun to find a bargain and share it with others, and make a little money. Now sellers are forced to sell brand new retail goods en masse in order to realize a profit - and then Ebay & Paypal gouge that.

    Now Ebay is telling sellers they will be rewarded with discounts for above average customer service but the reality is that consumers RARELY evaluate fairly - if they are unhappy every catagory gets a 1; yet, if the transaction went well typically we rate it with a 3 or a 4. And these are the scores upon which Ebay gives a discount? And how does Ebay protect sellers - they dont! People that dont pay are forgiven repeatedly, buyers can lie in feedback, and there is now no way for sellers to warn each other. Ebay has turned us into retailers and more and more sellers are finding their way out of the Ebay trap and out into the real world.

  • Report this Comment On June 05, 2008, at 10:33 AM, Maui5150 wrote:

    Better yet... I am a long time Powerseller and have been on eBay since the beginning as well. Half of my negative feedback over 10 years has been from buyers who were upset that I did not ship the item AND THEN they would pay or similar. Recently, I have been told that if I don't do free shipping, I will receive negative feedback. Also for the record, over the years, I have been threatened by eBay for suspension because I was helping friends and customers who were being SHILLED. Ebay termed this "Bidder interference" and even though I could concretely show that the seller was either bidding on their own auctions, or working with someone else... After all how many bidders have only bid on one seller... Never quite win on 50 auctions, and when they do win, get positive feedback and the item relisted? You get the picture. eBay's hiding of bidder identities PROMOTES bid shilling, and I have heard that many long time sellers now do this because of the higher fees. Ebay really does not want auctions. Ebay wants to be a SLIGHT discounter where items sell for just off of retail because that maximizes their margins.

  • Report this Comment On June 05, 2008, at 11:32 AM, 37gasser wrote:

    You might not be ready to dance on ebay's grave, but I am & so are many of my compatriate's. As a long time auction style seller & buyer at ebay my 100% positive feedback rating, which was important to me, is now gone. Ebay's decision to change all the previous years neutral feedback values to be equal to a negative is a twisting of the truth. Neutral feedback leavers would have left negative if that is what they had intended, but now ebay has become claivoyant and read the mind's of ebayer's & made correction's to the mistakenly left neutrals. Ebay's decision to stop seller's from extorting positive feedback from buyer's by taking away a seller's equal right to leave feedback isn't going to make it.

    You think because ebay bounced back after the February boycott that signals their ability to weather any storm. Well guess what, the effects of ebay's new policy changes are just now begining to be felt since they have just now been instituted. We ebayer's ignored the scheduled feedback changes untill now because they did not have a bearing on us untill now.

    Check out petition . com, 2900 petitioners at the rate of 20 new signer's per day.

    Ebay's family of businesses will be posted on my refridgerator & We, my family, will do our best to avoid any of them & that includes never using paypal again.

    Ebay auctioneers are winding down their ebay stores, these stores are ones that have completely unique inventories and are not easily replaced. These auctioneers have the goods because of their unique ability to root out the items people want but that they can't just go down to walmart & buy. Sure the void of these seller's will be filled, but not replaced because these seller's are not replaceable. The door is wide open for another niche auction style site to take these unique inventory type seller's away. John Swenson

  • Report this Comment On June 05, 2008, at 12:17 PM, Maui5150 wrote:

    Bravo John. As well, your account has probably been suspended on eBay by now. Part of the "new" and "friendlier" eBay includes suspending users at an alarming rate... not to mention eBay's "random" policy of HOLDING payment on items or locations that "they feel" have a high amount of fraud. Also note... While the money sits in the PayPal account, eBay collects the interest, not the seller. I have been getting dinged lately for too high shipping fees because I only ship internationally by Express Mail. You have to ship this way for PayPal protection. What most have not figured out, and luckily for most sellers, is that YOU MUST HAVE PROOF OF DELIVERY INTERNATIONALLY. And it often means charging $35 instead of $20. The difference. Even if you ship, have proof you shipped, if there is no delivery confirmation, PAYPAL will reverse the transaction. So for all international buyers who want free goods... Haggle the seller to ship air mail and cheaply or you will leave negative feedback for high shipping. If they follow through, file with PayPal and say you never received the goods. PayPal will refund you, you get to leave negative for the seller AND THE SELLER HAS NO RECOURSE. I was burned with this two years back when you could leave negative, and even though I showed eBay and PayPal the buyer on my auction was RESELLING the item, which was fairly unique, 3 weeks later, I still was not only out the item, but over $20 in shipping charges. Ebay's no negative feedback on buyers opens this up to major abuse.

    Count me as one of the long time (10+ years) auctioneer trying to get off eBay for good.

  • Report this Comment On June 05, 2008, at 1:43 PM, bbs53 wrote:

    The answer to this question is so easy I am surprised that anyone would actually ask it. The first really viable alternative to epay will wipe it out in a N.Y. min! Paypal is rotten to the core, the myopic management style of Whitman and her henchmen along with the long term alienation of most of their base all will spell doom to the goose. I hope that Google is listening and thinking about the profit a well run site would generate. None of us that have been there from the beginning would miss epay in the least.

  • Report this Comment On June 05, 2008, at 2:51 PM, ruyg wrote:

    eBay is suppose to be just a venue, the new ceo seems set on trying to micro manage all of our businesses, forcing paypal and 21 day holds, hiding our listings with best match in favor of high volume sellers, deceiving buyers by skewing the rating system in eBay's favor expecting sellers to educate buyers as to eBay's deception. Refunds buyers who are scamming the system so sellers are out not only the money but also the item and shipping cost.

    The list goes on and on. Stop by and read the community discussion boards of all the horrors taking place if you really want to know the truth, be sure to check the last pages in seller central where eBay has hidden many of our discussions trying to silence us, the place has become a very hostile environment towards sellers.

  • Report this Comment On June 05, 2008, at 2:58 PM, ruyg wrote:

    Also in case you were not aware, the boycott is now world wide including Australia, Germany,Italy, France, Spain, Canada, UK and USA.

  • Report this Comment On June 06, 2008, at 6:51 AM, ruyg wrote:

    As for the strike not working... the strike continues, the first quarter did not show the true effect of the strike eBay padded their listings then called it a glitch then a test etc the end result was it effected the numbers in eBay's favor the true effect of the strike is yet to be seen and should start appearing in the 2nd and 3rd quarters... eBay can play with the numbers all they want but eventually the real truth will start to surface. The first quarter rose only because the fees they charge had been increased as much as 67% and promotions led to listings by those unaware of the new changes and policy's, also the figures include skype, kijiji etc which has nothing to do with the auction venue, separate them and what do the numbers then show you? Also take into consideration eBay has started placing holds on sellers PayPal accounts which PayPal collects interest on, things that eBay is not making it's stockholders aware of many possibly bordering on illegal and fraud on eBay's part. It will all catch up with them soon.

  • Report this Comment On June 06, 2008, at 10:50 AM, Maui5150 wrote:

    Also... Big Bravo to Hermes for Suing and winning eBay for counterfeits. Ebay makes a TON of selling fakes, even if they EVENTUALLY pull them, they generate the listing fees and BOOST their auction listings. eFraud claims they cannot police it and hold no responsibility... Sorry eBay, you host the ad, as well as you derive a commission off of the sale as well as often broker the transaction and currency exchange and make your profit there. Fraud is rampant on eBay, and as a seller I just can't foot all the risk which is what eBay's new policy does. Buyer beware as well. Bid Shilling (Seller bidding on their own auctions themselves or through a collaboration with proxy bidders) has NEVER BEEN higher. This is eBay's wink-wink nudge-nudge to some of their sellers to help cover the higher fees, as well as raise the Final Value Fee which eBay gets its biggest cut from.

  • Report this Comment On June 06, 2008, at 4:29 PM, CooperWA wrote:

    Amazon.com started hiding their auctions about 4 years ago. They shut them down completely at least a year ago.

    From what I've seen at Overstock, their auction business is a bust.

    For some reason or another, there's been more-than-usual seller boycott coverage on OR and WA TV and newspaper the last couple days.

  • Report this Comment On June 06, 2008, at 4:36 PM, CooperWA wrote:

    I forgot to mention that Buy.com has gotten a sweet deal to sell on eBay. Buy currently has 518,227 Buy-It-Now listings in core fixed price. That may account for some of eBay's first quarter revenue increase.

  • Report this Comment On June 07, 2008, at 9:46 AM, RatherRuss wrote:

    Hello Motley Fool from the Dedicated Fool (since 1971 at least). I am/was/soon will not be an Ebay powerseller, and while no one else has mentioned it, I will have to say the bird has come home to roost for ebay's former business as an online flea market. Since the final incepton of Mr. Business School's disruptive project, visits which have steadily been sliding downward at a monthly trend of between 15-20% and more, have now translated into a 33% drop in sales in less than 30 days, something that 3 years as a power seller and 5 on the site, has never happened before. In retail I lived through the Nixon/recession/end of Vietnam war years without this kind of drop. But, the thinking on Ebay is getting rid of small and mid sized sellers of unique items, to concentrate on huge corporate sales, the old 80/20 rule as applied by Montgomery Ward, Sears, White Front and most defunct retail giants. I wish ebay the same good fortune as I slowly begin to pull off the site, while it was always a marginal living, apparently even the margins now are being usurped by this Ecommerce dinosaur...thanks for the space. I hope I was polite enough...Rather Russ at Dedicated Fool

  • Report this Comment On June 10, 2008, at 10:50 AM, 37gasser wrote:

    Investers look at "powersellersunite.com" for the best data on ebay's competiton

  • Report this Comment On June 17, 2008, at 9:18 PM, CarolinaAu wrote:

    Not only are the sellers not happy with the policy changes, some buyers are that way too. I have personally posted negative feedback against a seller who greatly distorted the facts about the item I received. Two years later I received an email from another buyer thanking me for alerting him to the same scam the seller was attempting again. The new policies did away with that information. Also, eBay wanted to charge a onetime fee for a service that would ensure to sellers with live auctions the bidders identity. Two months later eBay canceled live auctions rendering the new service useless.

    The new security policies they are putting into place this summer and security pass they are selling to ease the aggravation the new policies will cause, is another fee based extortion in this disgruntled eBayers opinion.

    They are charging higher fees when all is said and done, and are delivering less and less. It is being noticed and many people I know are looking to other sites, both as sellers and buyers.

    As far as a business goes, the eBay business model is being geared towards powersellers or electronic storefronts which sell volumes of items of usually descretionary nature. This is fine for a growing or expanding ecomony, however with the economy slowing due to higher fuel and food costs, the housing slump and mortage and credit problems, demand is growing more for individuals needing to do onetime auctions to unload personal items for fast cash. I think they are heading in the wrong direction with this business model. They are also opening themselves up for competition from those who will focus on individual auctions and not electronic storefronts.

  • Report this Comment On June 17, 2008, at 10:09 PM, Froliky wrote:

    eBay - Going...Going...Gone??

    What really lies beneath the confusing, conflicting and opposing corporate strategies? Very serious problems mount at eBay with feedback, Paypal & support - false Item Not Received disputes and Not as Described claims, and now the silencing of the seller in feedback.

    Much of what information about eBay in the news recently is window dressing, smoke and mirrors: We all know that thieves like to go for the big stuff, so better pay the extra for signature confirmation for valuable overseas items or they may claim not received, and then Paypal comes to their rescue with your money. There is a much higher rask factor now for the seller here with the combined effect of these new policies.

    Are these new policies a marketing or business experiment, or is this a very disturbing and sinister version of company value manipulation? Were the loopholes a huge gamble with alterior motives? Is there going to be yet another secretary document shredding investigation? Is this some new form of membership discrimination?

    It may appear suspicious that eBay would form a business arrangement with Buy.com at the same time as the implementation of the controversial reputation and revenue damaging feedback policies. Whether or not management is "padding the numbers", (with questionable Buy listings and others), in a veiled attempt to keep up appearances, allowing time for new empowered buyers to gather is debatable. Whether or not there is a solid case against eBay for the Better Business Bureau, the FTC, the SEC, the Attorney General or a class action lawsuit, or even a criminal prosecution is a matter to be very seriously pondered. Whether or not John Donohoe will ever face public ridicule or justice, whether or not these policies constitute a criminal act, whether anyone is liable for irreparable harm is yet to be determined. Seemingly beyond an attempt to "cook the books", these combined policy decisions may appear even to be the opposite of a "pump and dump" investment scheme, - a "bear attack"- (an attempt to drive down the value of company stock,) and bears close scrutiny.

    If this is not a clumsily masterminded conspiracy, or misleading and deceptive practices, or some attempt to monopolize certain category sales for under the table profit, then what is it?

    Is leadership on the line with an multiple attempts to defraud investors while the company poses to repurchase an announced 1.9 billion dollars worth of company stock, and is this going to become headline news? If there comes an announcement at the Live! convention of the cancellation of the questionable Buy.com agreement, if there is a sudden rollback of the feedback policies all this will just be coincidence and management comes out smelling like a rose, right?

    Wrong. When the gavel drops, company reputation, member trust and potential revenue have been wasted. The rising global flood of competition grows, steadily eroding this pathetic sand castle. Obviously at the very least, these decisions will be the focus of investigation and study by students of economics and law, by business law specialists and by media now and for many years to come. Until proper member safeguards are adopted, from the perspective of countless users, eBay company reputation is no better than that of their worst member.

  • Report this Comment On June 19, 2008, at 11:12 AM, UnhappyEbayer wrote:

    Yeah right, the listing count is up!

    HELLOOOOO, it's all of buy.com's, millions of FAKE ads. Get with the program!

    Ebay is causing sellers to leave in droves, with the new policy changes and tens of thousands are upset and will be protesting at Ebay Live 2008, this week.

    The changes are idiotic. Sellers can no longer leave negative or neutral feedback, even if a buyer bids, wins your item, ingores your emails and doesn't pay. What right do they have to leave any feedback, if no transaction has taken place? We have sellers, bidding on competitors items and ruining their feedback, just to get a boost, on their own items.

    Ebay went in and retroactively turned all neutrals, to negatives. Neutral, means just that, how can ebay call neitral, negative? They swtarted giving new discounts to people with good ratings, but they knock them down first, with the neutral change, so that many can't even meet the requirements, for the discount.

    That is not the worst of it. We have thousands and thousands of sellers, who have closed their stores and we KNOW that the listing count should be going down. But, we have uncovered the source of the raised listing counts and I can't see it being anything, but fraud.

    The seller BUY or Buy.com was taken on by ebay, right at the time ebay KNEW they were going to lose sellers. They are using buy.com, to pad the listings, to make it look like the count is up, when it really isn't. We have found thousands upon thousands of fake listings, that have no description and you can't even buy them. I found them ending tens of thousands of listings early, saying they are no longer available for sale and then immediately relisting them. Most likely to keep the sell through rate up and then relisting them again, to up the listing count 2 fold. They don't even pay any fees, being owned by ebay, so all the listings that they are padding, aren't even bringing in revenue???? Something isn't right here!

    Isn't this making the stockholders think that listings are up, when they really aren't? We have all the proof documented. I even have it documented of when I was talking to Ebay Live Help and asking them about all the ads, being ended early and it immediately stopped, when they found out that we knew about it.

    Please help us in exposing them, for what they are trying to pull. The boycotters should have a fair chance, to show what is really going on, behind the scenes.

  • Report this Comment On July 04, 2008, at 5:25 AM, Froliky wrote:

    The very day another major competitor adopts the advanced search features, such as area or exact phrase searches, is sayonara, curtains and game over for eBay. This is the tiny thread that is keeping eBay alive. User convenience and site performance is crucial to any venue. Nobody likes to waste their time. I used to keep a list of all the things that were wrong with eBays cluttered clumsy system. They never called despite 11 years and over 20,000 transactions. Now I am being forced down another garden path and it turns out to be another maze.. FYI there is "Auction software" out there that can fix your SITE SEARCH PROBLEMS guys. It only costs $900. Why let a dictator steal your customers?

    I think it is time to act for crying out loud, WTH are you waiting for? Here is a written invitation. I hereby invite you to DO IT.

  • Report this Comment On October 22, 2008, at 6:04 PM, sherdnerd wrote:

    I'm getting rather tired of the ebay scene so I created a new website for vintage stuff. It's new so I'm offering free basic listings through the end of the year (enough time to build a seller/buyer pool) Check it out at www.vintagewhatever.com. Anything old and cool accepted!

  • Report this Comment On January 21, 2009, at 4:29 PM, Gadzmo wrote:

    If you want ease of search for EBay, I suggest using GetItNext.com. Its a search engine exclusively for the site and works magnificently.

  • Report this Comment On January 24, 2009, at 6:54 PM, Seller101 wrote:

    What eBay fail to analyze is that their policies and changes are not gear to help their core supporters, the sellers! We the sellers are the ones that make the money for ebay, the direct consequence is very simple we the sellers are no listing as many items as we once did, because the Sellers fees are used to staff programs geared to prevent sellers from selling on Ebay, the coveted Best Match search is fatally flawed, it list the most expensive items first –hence making more money for ebay, if they sell- We can't believe that eBay is using Their coveted ‘Best Match” search engine, As their vehicle for a better buyer experience! The reason most sellers are switching to fixed priced sales is because their merchandise is getting buried in the "Best Match" black hole.

    Ebay imposes a policy that cuts deeply into sellers pockets, violates the Bill of Rights, and makes it harder to do business, Sellers are only allow to leave positive feedback, turning feedback into a senseless, one way only, extortion ridden tool, the feedback, which sellers cultivate for years, means nothing now.

    The new mandatory Paypal rules are so bogus-- and smack of restraint of trade. They tried this in Australia and lost. Who ever heard of a venue outlawing checks, MO or legal tender? Ebay owns Paypal and with listing fees, final value fees and Paypal fees it's double-dipping on a sale.

    Take this mandatory Paypal rule. It has poor security, and now Ebay wants us to only use that payment system? It would be like going into a Sears to buy a lawnmower with cash or a check and told 'we only accept Sears credit cards.' It's madness.

    Ebay flourished as people sold off Aunt Tilly's silver set or Uncle Waldo's Elvis records.

    The Best Buyer Experience is coming to eBay To find great products at great prices! Buyers come to eBay to find a bargain, Buyers come to eBay to experience the eBay That wants to offers the best deals in the internet! But now eBay default search systems, List more expensive items first with total disregard of ending times or pricing These changes are causing a tremendous Decrease on sales with the direct consequence Of a decrease on the number of successful listings.

    The DSR system is another failure, the feedback rating is not based on a 100 point scale, For example, from 1 to 5, 1 is poor, 3 is average and 5 is excellent. With ebay, 4,5 is average and 5 is good! Consequently making the seller looks bad, For this reason, good sellers offering great service and products are being suspended from ebay by record numbers, this cuts the core business at ebay Unfortunately, Ebay management become so enraptured with its tale of its own brilliance that they thought they could afford to batter and bleed the sellers over and over again, forever. Ebay Stock was $30-$32 less than a year ago and yesterday dropped to $11.67 A year ago, EBay said it would reduce listing fees and make selling standards more stringent to attract buyers, on the contrary sellers are listing less not only that but the smart ones sold their ebay stock! It won’t be too long too see ebay stock fall to $6 or less, Ebay is pushing away its partners, sellers and buyers, it is only going to make profit softer and push away investors, as ebay CEO said “We didn’t gain ground, but we didn’t lose any.” Lets see if he can say the same in this coming summer.

  • Report this Comment On January 26, 2009, at 10:07 AM, onlineseller wrote:

    eBay does not have to worry so much about GoDaddy.com

    eBay has to worry more about sites like SeeAuctions.com and some of the other sites that charge fees so low in compare to eBay. They will never be able to compete with these sites. SeeAuctions.com

    Has been able to attract sellers from the big sites. These sellers are listing hard to find antiques and collectibles that made eBay so big. Without these sellers eBay will also start to lose its buyers.

  • Report this Comment On January 29, 2009, at 5:31 PM, aaafools wrote:

    We sell products on Amazon for less than selling on ebay, because, it is getting way more dangerous to sell on ebay now, and dealing with ebay buyers required much higher degrees of pampering. We sold 10 times more products thru Amazon than Ebay, and we received 15~20 times the volume of email messages thru ebay. We have closed 2 of our 4 stores on ebay so far, and might even close the 3rd one by summer...

    You got the picture?

    We don't hate Ebay....We just hate to see Ebay going down the drain......If they do, please take paypal, that POS with them.

  • Report this Comment On February 05, 2009, at 9:34 PM, NYMArts wrote:

    Why Does Ebay HATE Everyone ?

  • Report this Comment On February 12, 2009, at 2:24 AM, beckit wrote:

    Why does everyone hate ebay? That's easy. Just go to these sites to find out:

    Ebay Stockholders and Sellers Calling For Immediate Termination of

    John Donohoe CEO Petition

    http://www.petitiononline.com/jdonohoe/petition.html

    ebay’s upper management reviews (horrendous)

    http://www.glassdoor.com/Reviews/eBay-Reviews-E7853.htm

    ebay’s CEO, Donahoe’s, DESTRUCTIVE ebay scheme:

    http://genuineseller.com/ebays-disruptive-innovation-hows-th...

  • Report this Comment On March 04, 2009, at 1:57 AM, switcharoo wrote:

    Guys,

    I feel your pain. I also got screwed by Ebay. We have done something about it. I have formed a company that will be 110% better than Ebay. Fees will be very low and we have just the right amount of features that will not overwhelm you. We also have a new exciting way of auctioning your items which is patent pending.

    Come pre-sign up with us. It will only take a second and will will be giving out prizes until our official launch.

    Thanks

    The Switcharoo Crew

    Switcharoo.com - Switch it on!

    http://www.switcharoo.com

  • Report this Comment On March 13, 2009, at 4:44 AM, switcharoo wrote:

    <object width="320" height="265"><param name="movie" value="http://www.youtube.com/v/_ouOiPauNfw&hl=en&fs=1"... name="allowFullScreen" value="true"></param><param name="allowscriptaccess" value="always"></param><embed src="http://www.youtube.com/v/_ouOiPauNfw&hl=en&fs=1"... type="application/x-shockwave-flash" allowscriptaccess="always" allowfullscreen="true" width="320" height="265"></embed></object>

  • Report this Comment On March 13, 2009, at 4:46 AM, switcharoo wrote:

    Check out this video. It is a song featuring a site that is way better than ebay that is coming out soon. They are called switcharoo.com

    http://www.youtube.com/watch?v=_ouOiPauNfw

  • Report this Comment On July 04, 2009, at 1:09 AM, fuzzywzhe wrote:

    It's not hard to predict the death of eBay really.

    They are now forcing people to use PayPal. I can understand being forced to use a credit card, but they want access to my bank account - a site that is notorious for fraud, and I'm supposed to give them access to my bank account?

    They are forcing small sellers off too - It's getting to the point that what I find on eBay is what I can find anywhere else. It used to be a place to find old or strange or unusual things, but if they sell the same stuff that I can find on Froogle and Froogle doesn't have all the fees, it's cheaper on Froogle, and I don't have to use PayPal.

    eBay is killing off all it's small sellers, and I'm telling you, buyers like me are quickly giving up on it as a result.

  • Report this Comment On December 07, 2009, at 10:35 AM, ramsbaseball16 wrote:

    eBay is terrible! They rape you in charges, they're customer service is horrible, they're feedback system changes were for the worse and they are wayyyy to pretentious on what you list now a day. For those of you who are tired of it, check this out there is now buzz on the web about a company out there that's launching a site that's suppose to wipe the floor with eBay, i believe it's called WeMungo...they're promising not to charge ANY commission fees to their users, and doing something like a social networking site for auctioneers...sounds good!

    Here is an article about them

    http://www.bukisa.com/articles/209284_ebay-may-soon-have-som...

    And this is the company's site

    www.wemungo.com

  • Report this Comment On December 07, 2009, at 8:40 PM, salz118 wrote:

    I am absolutely sick and tired of deadbeat bidders and hounding people for payment. eBay needs to devise a way to automatically deduct money from a bidder's PayPal account immediately upon winning an auction.

    At least every other auction of mine require multiple e-mail reminders to the winner that payment needs to be sent. Because of this nuisance, I have drastically cut down on listing things on eBay. I'd rather take my chances with free local listings on Craigslist. There are no fees and I save a bundle on shipping costs.

  • Report this Comment On April 13, 2010, at 8:13 AM, dingobait2 wrote:

    I AM LIKE ALL THE OTHERS I CAN SMELL SOMETHING BAD BUT JUST CAN'T FIND THE SOURCE OF IT ALL ( i think it is a greedy ego bye just a few at ebay ), i really wish i had enough money to take ebay to the discrimination board for not allowing me the same rights as a buyer as in regards to leaving feed back for that reason i believe the hole system is based on lies for i can not tell the truth about a buyer making me wait 2 weeks for my money so now i just leave feed back , this buyer is now on my special list that's what i leave for feed back then block them, there is more than one ways to skin a cat. and they should be taken to the equal opportunity board for i do not have the same opportunity as the buyer.

    dingobait2

  • Report this Comment On May 09, 2010, at 5:34 AM, ffdgh9 wrote:

    Bidbay Auctions: Buy, Sell, No Fees!!! Tired of the Fee Hikes? and the game of "feebay" join www.bidbayauctions.com

  • Report this Comment On May 14, 2010, at 4:33 AM, dingobait2 wrote:

    well folks all i can say with the bays new rules i believe we are going to see the first bi cyber ghost town and yes i believe they will call it the lost ( once the great ebay ) but like all great empires it fell tot eh ground co's greed and vanity and lust for that personal pleasure at look what i have made or done, i guess i will just have to treat ebay like a bad girl friend and say good bye

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