The FTC Mugs CompuCredit

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Did disgraced former New York State Attorney General Eliot Spitzer got a job with the Federal Trade Commission? 

His ham-fisted style in dealing with businesses in the crosshairs was certainly on full display yesterday, when the FTC slammed CompuCredit (Nasdaq: CCRT) with charges of unfair and deceptive marketing of credit cards.

This Motley Fool Stock Advisor recommendation sells credit cards to individuals at the low end of the FICO credit-score range. These people have poor, minimal, or no credit histories, perhaps because of bankruptcies or failure to pay previous debts. The FTC and FDIC allege that the specialty finance firm was deceptive in disclosing fees and charges associated with its branded credit cards, and practiced illegal collection activities. Moreover, it also charged two banks that issued cards marketed by CompuCredit in an attempt to make the company a pariah.

There was little subtlety in the regulators' actions: Do business with businesses we don't like, and you'll pay the penalty, too.

The move against CompuCredit resembles assaults against other providers of services to the so-called subprime market. Payday lenders like Advance America (NYSE: AEA), EZCORP (Nasdaq: EZPW), and First Cash Financial (Nasdaq: FCFS) are being bludgeoned by regulators and social activists for providing financial services to less-affluent customers, and those without access to traditional banking institutions.

Say what you will about Angelo Mozilo prior to Countrywide Financial's takeover by Bank of America (NYSE: BAC). But by providing mortgages to a wide net of individuals, his company helped make homeownership a reality for millions of people with no other option. Not everyone who got mortgages through "liar's loans" -- nor even most of them -- turned into deadbeats.

True, there have been excesses in subprime lending, and many who got mortgages probably weren't qualified for them. But just because some people rely too heavily on cash advances to make it to the next paycheck, and others run up their credit card bills without thinking, doesn't mean the businesses who serve them ought to be hunted down like Frankenstein's monster by torch-carrying throngs.

When the economy was thriving, attempts to limit extending credit to certain groups immediately drew charges of bias. Now that the good times are over, the government doesn't want to accept responsibility for its own hand in the easy-money policies that once ran rampant.

The charges against CompuCredit seem especially spurious. The complaint goes into microscopic detail about how the mailers were folded and inserted into the envelope, and includes both black-and-white and color samples of the materials. Yet CompuCredit's mailers, looking like they came out of Marketing 101, appear no different from promotions you might receive from Visa (NYSE: V) or MasterCard (NYSE: MA).

As for disclosure, the samples the FTC included clearly show that the annual fees and activation charges associated with accepting the credit cards were prominently displayed in a so-called "Schumer box," which is a summary of the terms and costs associated with a credit card. As CompuCredit notes in its defense, the FDIC has repeatedly said that its fees and terms disclosure is well within consumer protection laws.

There were undoubtedly excesses here, too. The allegations that a subsidiary of CompuCredit would call borrowers up to 20 times a day to collect on past-due amounts are troubling -- if true. The FTC, however, has failed to provide any proof of these practices despite numerous requests. The subsidiary insists it has been fully compliant with the law.

This assault on providers of subprime financial services smacks of elitism. While pretending to seek a level playing field, these do-gooders in and out of government are actually working hard to limit poorer customers' access to services you and I take for granted. In addition, these are high-credit-risk individuals, many of whom have shown a propensity in the past for ignoring their obligations. The companies serving them provide a way for customers to establish or renew their credit, but that rightly comes at a cost.

Rather than improve lower-income citizens' access to financial services, subprime lenders and payday loan providers are now closing shop and turning people away. By making CompuCredit an industry pariah, regulators may only further ensure that people at the low end of the FICO range have an even smaller chance of regaining and repairing their credit.

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CompuCredit is a recommendation of Motley Fool Stock Advisor. First Cash Financial Services is a Motley Fool Hidden Gems Pay Dirt recommendation. Bank of America is an Income Investor selection. Advance America is an Inside Value pick. Try any of our Foolish newsletters today, free for 30 days.

Fool contributor Rich Duprey owns shares of CompuCredit and EZCORP, but he does not have a financial position in any other stocks mentioned in this article. You can see his holdings here. The Motley Fool has a disclosure policy.

Comments from our Foolish Readers

Help us keep this a respectfully Foolish area! This is a place for our readers to discuss, debate, and learn more about the Foolish investing topic you read about above. Help us keep it clean and safe. If you believe a comment is abusive or otherwise violates our Fool's Rules, please report it via the Report this Comment Report this Comment icon found on every comment.

  • Report this Comment On June 12, 2008, at 8:59 PM, HolyFrijoles wrote:

    "Spurious"?

    Oh, for crying ...

    This is a company that is the most egregious bottom-feeder, widely reviled in its own industry, subject of a Business Week cover story last year about companies that prey on the poor.

    "Spurious"? Read the complaint:

    "CompuCredit misrepresented the credit limits on its credit cards, failed to disclose the up-front fees charged for some of its credit cards, and failed to disclose how certain transactions could adversely affect the available credit on the credit cards. With regard to one of its programs, CompuCredit and Jefferson Capital misrepresented that consumers would receive immediately a credit card if they agreed to transfer an existing debt to the credit card."

    "Spurious"?

    I have another word for you, Mr. Duprey, and for Motley Fool in this case: Specious.

    Because the stock is recommended by your tout list, and because you personally own that stock, your ignorant and knee-jerk defense of a bad actor smells. It smells badly.

  • Report this Comment On June 12, 2008, at 9:07 PM, HolyFrijoles wrote:

    "Spurious"?

    Oh, for crying ...

    This is a company that is the most egregious bottom-feeder, widely reviled in its own industry, subject of a Business Week cover story last year about companies that prey on the poor.

    "Spurious"? Read the complaint:

    "CompuCredit misrepresented the credit limits on its credit cards, failed to disclose the up-front fees charged for some of its credit cards, and failed to disclose how certain transactions could adversely affect the available credit on the credit cards. With regard to one of its programs, CompuCredit and Jefferson Capital misrepresented that consumers would receive immediately a credit card if they agreed to transfer an existing debt to the credit card."

    That summary is well-substantiated.

    "Spurious"?

    I have another word for you, Mr. Duprey, and for Motley Fool in this case: Specious.

    Because the stock is recommended by your tout list, and because you personally own that stock, your ignorant and knee-jerk defense of a bad actor smells. It smells badly.

  • Report this Comment On June 14, 2008, at 12:19 PM, Numerology1 wrote:

    To Holy Frijoles;

    I belive that some companies such as CompuCredit give people a chance to start over. Sometimes things happen in your life you cannot help such as health issues.When given an oppertunity it is ultimatly the consumers choice to accept or deny it. Regardless of the cost.

    They can claim that they are misled but then they should also take responsibility and make sure that they read all information provided. It seems that a majority of people with credit issues are looking for the easy way out.

    Its much easier to blame a company in the end if things dont work out. I am positive that some people took advantage of the 2nd 3rd or 4th chance to get any credit at all. Its not like the company is charging 4.60 a gallon of gas here!

    Sometimes you must pay the price for your bad credit. In the end I am positive that some people have used this as a stepping stone to better credit. As far as turning an old debt into a new one that is the greatest idea ever and I wish that I could have thought of that first.

    Its easy for some like you to sit there and ridicule the writer but I am sure you are someone with money in the bank. A yuppie type. What about day to day people that depend on credit to live. The real working class! That allows them to show paid on their credit and a new line of credit therefore increasing their score becuse the old debt shows paid.

    As far as the stock goes its a minimal price. A good oppertunity to invest if you are working class. You should be ridiculing the oil companies with your free time. I bed you invest in their heavy stocks, so that may not be an option for you.

  • Report this Comment On July 25, 2008, at 2:55 PM, vipes20089 wrote:

    I completely agree with this article. CompuCredit is doing what other creditors should have been doing. They have had minimal losses compared to the other financial institutions. That is because they have high interest rates, security deposits, and an annual fee that is near half of the credit limit. When a cardholder defaults, well, CompuCredit already made their money.

    This might seem like punishing people with bad credit, but it makes sense. Learning how to use credit is a tough and costly lesson to learn, and a lot of sub-prime cardholders never do learn.

  • Report this Comment On December 15, 2008, at 11:41 PM, bpg2006 wrote:

    Help people rebuild credit? What a joke. The assertion that these cards help people rebuild their credit is perhaps the biggest lie asserted by companies like Compucredit. First of all the very presence of these "low limit" credit cards on your bureau report is like a flashing warning sign to most reputable lenders. Secondly, they act as a flashing "screw me" sign to every other subprime shark out there. The logic being "They fell for their scam, they'll fall for ours. Lastly, the limits on these cards (usually around $300) are so low and the interest and fees so high that they are practically un-useable. If a card user uses the card at all the card will always be nearly maxed out, even when used "responsibly". This serves to keep the cardholders fico score low because they will always be in a constant state of having "high balances in proportion to their available credit". Therefore, no traditional card issuers are going to give them a card and they will be dependant on these "sharks" forever.

    If someone truely wants to "rebuild" their credit they need to save up a few hundred dollars (the money they would pay in fees to Compucredit) go to a reputable bank, deposit the money in a CD and take out an installment loan with the CD as collateral. As they pay down the money over the next 6 to 12 months their credit score will increase 10 to 15 points a month (assuming nothing else negative is added to their report) and they will rebuild their credit much more effectively and much lower cost than having a Compucredit ripoff card would allow them to do. If someone needs a Visa or Mastercard they should get a prepaid card through Western Union.

    I know, I know, you can't rent a car with a debit card. Well, guess what, you can't rent a car with a Compucredit Aspire card or any of the other $300 limit cards either. Don't believe me? try it and see how far you get.

    Compucredit and companies like Compucredit are bottom-feeders, who pray on the poor and uninformed, they might make money, but so do loan sharks, But, their run always comes to an end.

    I will end by saying that I know many "insiders" at Compucredit and they "brag" about a lot of the things I have stated here.

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