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Bad Beef at Whole Foods

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I am still very optimistic about Whole Foods Market's (Nasdaq: WFMI  ) long-term prognosis. However, I can't say I'm thrilled about the latest bit of bad news to hit the retailer: the recall of ground beef that could possibly be tainted by E. coli.

On the one hand, I can certainly sympathize with Whole Foods' situation, especially since food recalls have become sadly frequent these days. It's not like rivals like Wal-Mart (NYSE: WMT  ) and Safeway (NYSE: SWY  ) , or even funky grocer Trader Joe's, haven't also experienced such situations. Recall the major E. coli scare in 2006, when scores of retailers pulled spinach from their shelves.

Meanwhile, we've recently emerged from an entire summer of salmonella hysteria. Tomatoes were originally thought to be the culprit, a situation that led major companies like McDonald's (NYSE: MCD  ) , Wal-Mart, and Chipotle (NYSE: CMG  ) (NYSE: CMG-B  ) to pull certain types of tomatoes with a "better-safe-than-sorry" outlook.

Of course, it may happen to "everybody," but Whole Foods doesn't position itself as "everybody." A major part of Whole Foods' brand is high quality, and it's been all about such touches as transparency in labeling and accountability as to where products come from. These high standards are part of Whole Foods' competitive advantage.

Whole Foods did the right thing by recalling possibly contaminated beef (and offering customers refunds with receipts), but the fact that it happened at all is dismaying. The obvious question: Why on earth was it doing business with Nebraska Beef? Where's Organic Old McDonald, for goodness' sake?

The Washington Post provided an admirably detailed article revealing that Whole Foods was doing business with Coleman Natural Foods, and didn't realize Coleman's meat was processed by Nebraska Beef, a company with a history of health and safety issues and of sparring with the U.S. Department of Agriculture. (I'll spare you some of the unappetizing details as to why the USDA shut down Nebraska Beef's plants three times between 2002 and 2003.)

Whole Foods' stock hasn't really budged despite this latest crisis in confidence. After all, the share price got beaten to a metaphorical patty last week after the company reported quarterly results.

Such recalls may be unpleasant business that has happened to many retail names, but my big hope is that Whole Foods will find out what went wrong here and apply safeguards to limit such occurrences. After all, having higher standards is a competitive advantage in the grocery business, and Whole Foods can't afford to lose any of that right now.

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Whole Foods Market is a Motley Fool Stock Advisor recommendation. Chipotle Mexican Grill has been recommended by Motley Fool Hidden Gems and Motley Fool Rule Breakers. Wal-Mart is a Motley Fool Inside Value selection. Try any of our Foolish newsletters today, free for 30 days.

Alyce Lomax owns shares of Whole Foods Market. The Fool has a disclosure policy.


Comments from our Foolish Readers

Help us keep this a respectfully Foolish area! This is a place for our readers to discuss, debate, and learn more about the Foolish investing topic you read about above. Help us keep it clean and safe. If you believe a comment is abusive or otherwise violates our Fool's Rules, please report it via the Report this Comment Report this Comment icon found on every comment.

  • Report this Comment On August 11, 2008, at 3:12 PM, pondee619 wrote:

    "Whole Foods was doing business with Coleman Natural Foods, and didn't realize Coleman's meat was processed by Nebraska Beef..."

    Really, they didn't know where their food was coming from? How can they justify selling it as natural, organic, healthful?

    There is NO difference between Whole Foods and, Costco, Walmart, A&P, Pathmark, Stop and Shop etc.

    "it may happen to "everybody," "

    I could never understand the premeium Whole Foods commanded. Perhaps, now, no one else will either. They are no different than anyone else.

    OT

    Isn't this the same company whose CEO wrote anonymous online attacks against a smaller rival?

  • Report this Comment On August 11, 2008, at 3:21 PM, matcha695 wrote:

    I wholly agree with pondee619's comment. This incident is the type of problem that occasionally occurs at big box retail chains.

  • Report this Comment On August 28, 2008, at 2:12 AM, ballofwaxx wrote:

    I've been very disappointed with the meat quality and freshness of ready-made food at our whole foods. I have recently taken to only purchase organic produce and shop somewhere else for the meats!

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