Cisco Throws an Unexpected Lifeline

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Cisco Systems (Nasdaq: CSCO) has a different approach to the whole cloud-computing idea. Where Amazon.com (Nasdaq: AMZN) and Microsoft (Nasdaq: MSFT) present comprehensive platforms including the kitchen sink, Cisco specializes in smaller niches. And the networking giant may help the music business survive in the digital millennium.

Cisco and Warner Music Group (NYSE: WMG) just widened a long-standing partnership. Warner landed a license to launch an unlimited number of Cisco Eos social-networking sites around its impressive stable of recording artists.

Eos is a Cisco-hosted media platform, custom-built for large entertainment businesses that want to "create, manage and monetize social entertainment experiences built around their branded content." The "monetize" part of that vision is what's important here. Warner hopes to tap into the power of viral online marketing by creating a miniature version of Facebook or MySpace around artists like Paramore and American Idol alum Jason Castro, where fans can keep up to date and purchase music or band-related paraphernalia.

"Having witnessed such a dramatic shift in the way consumers engage entertainment, we are constantly searching for new capabilities to address emerging digital behaviors," said Michael Nash, Warner Music's executive VP of digital strategy. In plain English, today's music fans are a far cry from your father's hipsters and greasers, and Warner must keep up with the digital revolution.

For Warner Music and rivals like Sony (NYSE: SNE) and Disney (NYSE: DIS), Cisco's sophisticated turnkey platform provides a quick path straight to the fans, where monetization begins through a combination of tightly controlled advertising and direct sales.

For Cisco, Eos is an early step into the computing cloud. The application is hosted and managed by Cisco. Warner simply provides the design templates and content. Once Cisco's clients dip a toe into these waters, Cisco could lead them to larger contracts, such as installing WebEx-based long-distance collaboration platforms or helping Warner build out a private cloud-computing infrastructure. Follow Cisco down that rabbit hole, and you could end up with a social cloud-computing platform that offers far more robust selling options than a potential rival like Facebook, where 1-800-Flowers recently launched a storefront that other companies are sure to follow.

Eos is merely the tip of the iceberg for Cisco -- the real benefits and profits follow later. But it could help the incumbents of the music industry survive the digital revolution. Good on Warner Music for getting on board early, I say. Drop your two cents in the comments box below, dear Fool

Now where are my R.E.M. and Metallica Eos sites? Stay tuned.

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Fool contributor Anders Bylund owns shares in Google and Disney, but holds no other position in any of the companies discussed here. You can check out Anders' holdings or a concise bio if you like, and The Motley Fool is investors writing for investors.

Comments from our Foolish Readers

Help us keep this a respectfully Foolish area! This is a place for our readers to discuss, debate, and learn more about the Foolish investing topic you read about above. Help us keep it clean and safe. If you believe a comment is abusive or otherwise violates our Fool's Rules, please report it via the Report this Comment Report this Comment icon found on every comment.

  • Report this Comment On August 14, 2009, at 1:18 AM, djshelter wrote:

    It isn't going to work.

  • Report this Comment On August 14, 2009, at 2:06 PM, andyjohn1 wrote:

    I wonder if this is being built from Cisco's Five Across acquisition from 2007. It was supposed to be a "facebook for businesses", but never really seemed to get much traction. Interesting approach here though. It will take some enormous service offerings, user apps, widgets, etc. to supplant a facebook, twitter or myspace. It will be interesting to see how Cisco approaches it...I see 2 immediate options:

    1.) Build out capabilities that allow for partnerships and integrations with the facebooks, myspaces, twitters, etc. Use Cisco's deep and broad enterprise footprint and selling engine to introduce the enterprise customer-base to social networking.

    2.) Buy somebody... with $35 billion in the bank, it's definitely not out of the question if Cisco felt like betting big. The last major purchace was WebEx for $3.2 B back in 2007.

  • Report this Comment On August 14, 2009, at 2:34 PM, shrutib wrote:

    Thanks for sharing your thoughts on Cisco Eos. Do join us on our blog http://blogs.cisco.com/media/ to learn more about Eos and interact with the Cisco Eos team.

    Shruti

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