1-Star Stocks Poised to Plunge: Delta Air Lines?

• Report this Comment On August 21, 2009, at 11:54 AM, DFWFRED wrote:

  I don't really think Swigz has a clue as to what he/she is talking about. I fly Delta 50+ times a year and rarely do I have a baggage issue or any other type of issue. In fact almost all of my flights arrive early. If you want to talk airlines that have customer issues you need to go and fly USAir or UAL then perhaps you will get a new perspective.

• Report this Comment On August 21, 2009, at 12:16 PM, jecoba3 wrote:

  I agree with DFWFRED. I am a frequent traveler and prefer to use Delta. They serve my local airport well (probably the largest carrier) and rarely are the flights late or cancelled (unlike US Scareways).

  Also, in terms of no repeat customers, I find that unlikely. The Delta flights I have been on have all been full, or near full flights. I understand some part of that is the reduced number of flights and use of smaller aircraft in certain markets, but I have flown on some other airlines with fairly open planes.

• Report this Comment On August 21, 2009, at 1:42 PM, Columbo1 wrote:

  As a former Delta employee I agree that their passenger service has completly changed for the worse. Delta was at one time the Top Rated for passenger service and now it is terrible. I arrived at the gate in ATl yesterday 13 mins before scheduled departure and found several passengers standing by the unattended check in desk. I went to the agent at the adjacent gate and requested that he call the agent in the jetway and advise him that he had several revenue passengers that needed to be boarded and was advised that he would not do it because they closed the flight 10 mins before departure and they could not board them. I latter talked to a RED JACKET PSA and he could not explain the Gate Agents actions. That is not what I call Passenger Service and Mr. Wollman has to be rolling over in his grave,

• Report this Comment On August 21, 2009, at 3:31 PM, RalphKramden wrote:

  IMO Delta senior management changed years ago from attempting to be a great airline to shelling it out for maximum management compensation. Customers, creditors, employees, and retirees have been pushed aside to maximize senior management return. The Board of Directors have been rubber stamps for management for years. This happened before they filed for bankruptcy and continues through today.

• Report this Comment On August 21, 2009, at 3:51 PM, ILIKETOFLY wrote:

  There has to be a cutoff time when passengers need to be IN their seats on the plane and the gate counter closed, so the plane can leave on time, if possible (no weather or air traffic controllers' delays). One of the most important items that passengers want is flights leaving on time and the cheapest fares. Many passengers do NOT know much of their fare is taxes. There is little loyalty to any company as the lowest fare gets the passenger most of the time. Delaying most of the passengers and crew for a few people who show up late, is not fair, and might cause people to miss their connections in their next city, including delaying the crew from their next flight and the plane from its next flight. Could it be that a lot of the anger that you see on tv is due to many people seeing their income and benefits getting smaller while top management and politicians getting more pay and benefits???

• Report this Comment On August 21, 2009, at 4:13 PM, JCBO wrote:

  Columbo1, If you were a former DAL employee, I would have thought you would know how to correctly spell the founder's name. Also, we do not call the agents RED JACKETS, close, but not quite. Clearly you have never worked for DAL. Please spare us the lies.

• Report this Comment On August 21, 2009, at 10:56 PM, SWEAT7 wrote:

  DAL has the deire to b e the number one flyer to africa for the world cup coming soon. They are focusing on a non stop flight to make irt more convenient for flyers.

  I do not know if this will help them gain market share but the info is out and they are eginning an aggressive frontal assault on this goal.

  just saw it on Erin Burnett reporting from Africa..

• Report this Comment On August 26, 2009, at 2:03 PM, mfm100 wrote:

  As an American Airlines Employee, I can say that Delta is a GREAT AIRLINE!

  The employees I have come in contact while flying on Delta are outstanding!

  Passengers expectations are way to high for the price they are currently paying to fly!

  Delta, as well as American and the other carriers seem to suffer from GREEDY EXECUTIVES who only care about HUGE SALARIES AND BONUSES! AS WELL, AS HUGE EXIT PACKAGES!

  THESE EXECUTIVE"S DO NOT CARE ABOUT THE PASSENGERS OR THEIR EMPLOYEES AND THIER FAMILIES!

  THIS DISEASE OF GREED AND MANIPULATION HAVE SPREAD ACROSS CORPORATE AMERICA!

  THIS IS WHAT IS CAUSING THE CURRENT ECONOMIC MELTDOWN.

  AMERICA NOW HAS A 2 CLASS SOCIETY!!

  IT DID NOT WORK IN OTHER PARTS OF THE WORLD AND IT WILL NOT WORK IN AMERICA!

  GOD BLESS WORKING THE HARD WORKING AMERICAN PEOPLE!

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