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This Lady Is Sick of Bank of America's Shenanigans

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There's a wonderfully entertaining video floating around the Internet of someone who's discovered how credit cards actually work, and she's not too happy about it.

In the video, an unidentified woman who claims to have two credit cards with Bank of America (NYSE: BAC  ) , one of which carries a balance, is furious that the bank had the gall to raise her interest rate to 30%.

Rather than paying off the debts, she's taking a unique approach to escaping credit card hell. In her own words:

I'm here to tell you, B of A, I officially notify you, Ken Lay [sic], that I'm staging a debtor's revolt right here, right now, and thereby refuse to pay you one more red cent on your 30% credit card account. This is called 'civil disobedience'.

Now, these are my terms: Unless you return my interest rate and monthly installment amount to what it was before the rate hike, or you make me a too-good-to-turn-down payoff offer, you're not getting another penny out of me.

You can ruin my credit, but the banks aren't loaning money anyway. So the way I figure it, Mr. Lay [sic], I've got nothing to lose.

So stick that in your bailout pipe and smoke it.                 

The best part about this is the Freudian slip, confusing B of A CEO Ken Lewis with Ken Lay, the former CEO of Enron.

Other than that, the rant is pure, utter nonsense.

An honest rebuttal from someone who despises credit cards
Look, Ms. Thoreau, the credit card industry isn't ratcheting up interest rates because it wants to do you harm. It's doing so because it's losing insane amounts of money as people like you either can't, or refuse to, repay their debts.

Bank of America's credit card division is embarrassingly unprofitable, losing $3.5 billion in the first six months of this year as defaults soared. Most credit card companies can say the same thing:

Bank

August Credit Card Default Rate

JPMorgan Chase (NYSE: JPM  )

8.73%

AmericaExpress (NYSE: AXP  )

9.00%

Discover Financial (NYSE: DFS  )

9.16%

Capital One (NYSE: COF  )

9.32%

Citigroup (NYSE: C  )

12.14%

Bank of America

14.54%

The interest rates that banks charge credit card customers invariably go up during recessions to compensate for increased losses. That isn't immoral or unjustified. It's how we should want banks to operate -- to price risk high enough so they don't become dangerously unstable and undercapitalized.

Want to see what really high, onerous, pillaging interest charges look like? Follow this lady's advice and stop paying off your debts. That'll do it.

It gets better
But even explaining that doesn't get to the heart of how absurd it is to stiff banks because you're unhappy with your interest rate.

People hate banks today because of what happened last fall: The system that held them together fell apart, and shocks reverberated throughout the economy.

No doubt, the system fell apart largely because banks made seriously bad loans. But it also fell apart because they had come to rely on short-term, variable-rate, unsecured financing that prevailed in what's now called the "shadow banking system."

As risk premiums grew last fall, the cost of this debt became prohibitive, if not totally unavailable, as global markets repriced its risk -- just as banks are now doing with credit card interest rates.

Banks that really relied on this funding -- like Bear Stearns and Lehman Brothers -- met quick deaths. Even banks with plenty of high-quality assets, like Goldman Sachs (NYSE: GS  ) , faced sudden meltdown. Anyone reliant on financing a balance sheet immediately had to deleverage and scale back as risks and the cost of capital soared. This is where the "banks stopped lending" chant comes in.

Those selfish idiots!
Bankers, rightly, were then maligned for being greedy, stupid, shortsighted, and irresponsible. That these high-paid folks had the nerve to assume cheap and abundant credit would always be around to finance whatever garbage they wanted to buy seems immoral to us. And that they suddenly scaled back when its cost became prohibitive and the risks increased infuriates us.

But the irony here is extraordinary: When banks' risk and cost of capital on variable-rate debt increases and they choose to cut back, they're treated like vicious, blood-sucking criminals who are purposely destroying the economy. When this woman's cost of capital on variable-rate, unsecured debt increases and she threatens to outright default, she thinks she's being some sort of hero, doing us all a favor. It's maddeningly illogical.

No one, no one, has the right to rely on cheap, unsecured credit. Creditors take a risk by lending money on an unsecured basis, and you return the favor by accepting whatever rate they choose to quote you. It's worked this way for thousands of years.

The point isn't that banks, or the woman in this video, are either right or wrong. It's that short-term, variable-rate, unsecured debt holds you hostage to the whims of the market. If you don't like this and choose to stomp your feet in defiance when it goes against you, the answer isn't "civil disobedience." Nor is it begging for a taxpayer bailout when things explode. It's far simpler than that.

Just avoid the stuff to begin with, for goodness' sake.

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Fool contributor Morgan Housel doesn't own shares of any of the companies mentioned in this article. American Express and Discover Financial Services are Motley Fool Inside Value selections. The Fool has a disclosure policy.


Comments from our Foolish Readers

Help us keep this a respectfully Foolish area! This is a place for our readers to discuss, debate, and learn more about the Foolish investing topic you read about above. Help us keep it clean and safe. If you believe a comment is abusive or otherwise violates our Fool's Rules, please report it via the Report this Comment Report this Comment icon found on every comment.

  • Report this Comment On September 17, 2009, at 4:43 PM, flachbau wrote:

    Defaulting on debt has become as American as apple pie. It is purely a business decision and in this country it IS a right.

    One big problem is the banks unwillingness or inability to work out debt.

    Unwillingness is the matter of fact way the banks treat non-payers. More hurried to write-it-off then to work-it-out.

    Inability because outmoded laws limit credit card cycles to 60 months so for if you carry a $6,000 unsecured credit card balance nd are willing to pay $50 a month (or $0 otherwise) the bank cannot even accept this offer because even at zero % interest you cannot pay it off in 60 months. They have no choice but to sell it to a collection agency.

    This is messed up.

    So credit is a privilege not a right but it is also your right not to pay ... and as credit becomes less available defaults will soar as individuals see little economic justification for repaying (and given the bailouts no moral obligation either ).

    Banks are 'doing it to themselves' as from a utility standpoint the threat of damaging your credit rating means jack squat when you can't get any more credit anyway ... and if the choice is pay your unsecured credit card or your mortgage or buy food ... you are going to default - period.

  • Report this Comment On September 17, 2009, at 6:48 PM, DrScrooge3 wrote:

    What's "maddeningly illogical" is that banks are still allowed to carry their debts off the books. Or even worse, after hundreds of billions of dollars, we can't even come up with a reliable rating system.

    If only we could ignore these banks, as the writer suggests. Unfortunately, our government's own monetization schemes ensure these banks a generous feed at the public trough.

    The only solace I find is that bankings current business model (borrow free money, squeeze consumers) is headed for some pain. Blood from turnips, whatnot.

  • Report this Comment On September 17, 2009, at 7:14 PM, topsecret09 wrote:

    I'm sick of "bend over again" too........ http://www.consumeraffairs.com/finance/bofa_cc.html

  • Report this Comment On September 17, 2009, at 7:16 PM, topsecret09 wrote:

    On September 17, 2009, at 7:14 PM, topsecret09 wrote I'm sick of "bend over again" too........ all 133 pages.......

  • Report this Comment On October 04, 2009, at 9:22 PM, MassGenXer wrote:

    Please spare us the paternalistic attitude, I think we all learned a hard lesson regarding unsecured debt. We don't need your admonition, what we need is advice on how to get out of this predicament.

  • Report this Comment On December 11, 2009, at 2:57 PM, ssorgsoft wrote:

    BoA charges me 2000% interest, man am I a sucker. I have a 59 cent charge at a special promotion rate on my card in addition to the normal charges. For some reason BoA calculates interest for it seperate than the others. Every month there is a $1.00 finance charge on that 59 cent balance which is their "official" minimum charge.. They won't leave me pay off that 59 cents until the entire card is paid off. So $12 a year on 59 cents is over 2000%. As a side note BoA like a lot of other banks raised their credit rates before all the credit card defaults stated happening. Don't go putting the cart before the horse on that one.

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