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Sirius Marketing in Motion

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It took awhile, but Sirius XM Radio (Nasdaq: SIRI  ) is finally out with a new national ad campaign.

The televised spot features Elvis Presley, Michael Jordan, Richard Pryor, and Howard Stern to the tune of Presley's "All Shook Up". The ad basically praises the four celebrities for raising the bar in their respective industries. It then goes on to claim how satellite radio is elevating those same genres -- music, sports, comedy, and talk -- by "changing it again."

Let's hope that it's only the first ad of many to come. The commercial is slick, but it seems to miss the mark. If Sirius XM was an unknown entity, a brand awareness campaign would make sense. Leaning on two deceased entertainers, a retired athlete, and a talk show legend that only has 13 months left on his Sirius contract isn't how I would have approached this at all.

All shook up
No one is going to toss this commercial into the same "fail" heap as Microsoft's (Nasdaq: MSFT  ) Seinfeld ads or Gap's (NYSE: GPS  ) ill-advised decision to approach animal activist Chrissie Hynde for a leatherwear spot. The new Sirius XM campaign may lack substance, but it's certainly not detrimental.

The rub, though, is that we've waited so long for Sirius and XM to join hands in a unified marketing effort and all we get is a hollow slogan about "change" with a soundtrack from 1957.

If Sirius XM is really "changing it again" it should be showing the many ways that one can experience Sirius or XM programming beyond auto factory installations. Show a jogger with a portable model. Have an exec streaming Bloomberg from a netbook in an airport terminal. Give Apple (Nasdaq: AAPL  ) a nod by breaking to someone streaming through the App Store app and then cradling the iPhone into the XM SkyDock. Cut to someone walking into a Best Buy (NYSE: BBY  ) to admire the selection of receivers, only to be jamming later on the beach with a Sportster boombox.

Don't get me wrong. I can already sense the rumblings in the Sirius fan base: I seemed pretty bullish on the company after its breakthrough third quarter -- am I turning on the satellite radio provider?

No. I'm still fairly upbeat over Sirius XM's near-term prospects. I just think this commercial is weak, and I challenge anyone to counter in the comment box below as to why it's a worthy campaign.

Is there anything inspiring in the 30-second spot to move someone into paying up for a receiver and monthly subscription plan? Sure, there's a 24/7 Elvis Presley station and a few unshackled comedy channels, but these offerings are several years old. There's nothing wrong with listening to a basketball game, but most fans would prefer to watch it through an NBA League Pass subscription or activating NBA TV through their cable or satellite television provider.

If the ads are about putting content front and center, lead by example. Run clips of some of the stories broken on its sport shows, celebrity interview snippets, and unplugged musical performances. The 30-second spot, for now, falsely positions Sirius XM as an aspiring brand when it should be positioned to be something quite attainable.

Kings of all media
A couple of years ago, Sirius and XM had little choice but to market their differences. Sirius had Stern, Martha Stewart Living Omnimedia's (NYSE: MSO  ) namesake tastemaker, and the NFL. XM had more channels, Oprah, and major league baseball. Last year's completed merger was supposed to make it easier for Sirius and XM to market their offerings without talking down the competition, but maybe there should be a little more fight in these spots.

When your ad's catchphrase is something that can very well apply to streaming rivals Pandora, Slacker, or RealNetworks' (Nasdaq: RNWK  ) Rhapsody, you need to take a cleaner shot.

Again, Sirius XM does not have a brand awareness problem. It's not just the 18.5 million active subscribers. Since the beginning of 2006, Sirius XM has also experienced 18.5 million cancellations. I don't see anything in the ad that would move someone who deactivated the service over the past four years -- a group as large as the current base -- to hop back on.

Sure, the fact that Sirius XM is launching a national ad campaign may be an inspirational act itself. It's a welcome sign of confidence, and that may sway some folks into making the initial investment now that no one is talking about Sirius XM going under. That is so February.

I just think Sirius XM needs to do a better job in reaching out to the retail market or winning back its growing ranks of former subscribers. These are the people that don't just want to hear that satellite radio is "changing" the industry: They want to know how Sirius XM is setting out to do exactly that.

So, what do you think of the new Sirius XM ad? Let us know in the Motley Poll below.

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What do you think of the new Sirius ad?

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Longtime Fool contributor Rick Munarriz is a subscriber to both Sirius and XM. He does not own shares in any of the stocks in this story. He is also a member of the Rule Breakers analytical team, seeking out the next great growth stock early in its defiance. The Fool has a disclosure policy.


Comments from our Foolish Readers

Help us keep this a respectfully Foolish area! This is a place for our readers to discuss, debate, and learn more about the Foolish investing topic you read about above. Help us keep it clean and safe. If you believe a comment is abusive or otherwise violates our Fool's Rules, please report it via the Report this Comment Report this Comment icon found on every comment.

  • Report this Comment On December 02, 2009, at 11:20 AM, bdkramer42 wrote:

    Couldn't agree with you more. I think you're idea for the spot is exactly what they should have done. People already take Pandora wherever they go on their cell phones, show how Sirius XM can go wherever Pandora goes and has much much much more content.

  • Report this Comment On December 02, 2009, at 11:29 AM, siriuslift wrote:

    I agree that, ideally, Sirius should focus on the various means that one can receive satellite radio. There are so many places people can get this service and I think that message will be communicated over time. Unfortunately, due to the negative publicity from media outlets over the past 10 months from the street.com & others who have an agenda against the company and continue to publish negative articles about Sirius going bankrupt (even well after the debt issue was managed), they have to let people know Sirius XM is here & they are here to stay.

    The prospects for the company are very bright.

  • Report this Comment On December 02, 2009, at 11:33 AM, jameshunter19 wrote:

    Making some awareness, is better than doing nothing at all. Plain and simple. The author says they havent done ads in a long time....doing one is a step in the right way.

  • Report this Comment On December 02, 2009, at 11:51 AM, BuffettIII wrote:

    Mr. Rick Aristotle Munarriz:

    A few comments in reply:

    Celebrity endorsements are extremely powerful. Jordan made EXPONENTIALLY more doing ad endorsements than he ever did playing basketball. (and he made a ton of money playing basketball!) Why did Nike, McDonalds and other corps shell out the big bucks for his name? Because the ad works. That's elementary marketing.

    Regarding Stern, much is being made of his contract renewal. It is important to realize that Stern needs Sirius as much as Sirius needs Stern. Witness what happend to Jay Leno after he left the "Tonight Show". Is Leno still a big name? Of course. Does he still have pull? you bet. However "the Jay Leno" show isn't enjoying nearly the same popularity the Tonight Show did. Call it a marriage of convenience if you will, but entertainers need their shows and shows need their entertainers. It works for both of them.

    The ad campaign is far from over. In the final analysis, it will be judged by the goodwill and dollars it generates for Sirius XM.

    Sincerely,

    Buffett III

  • Report this Comment On December 02, 2009, at 12:09 PM, jimmylegg wrote:

    Ohh, I see you missed your calling...why dont you go follow it, and get in marketing, sales and advertising. Obviously nothing makes you happy, maybe you just need to get some.

    Lord knows noone would miss you

  • Report this Comment On December 02, 2009, at 12:14 PM, JoBu55 wrote:

    Stern did not change satellite radio, is a niche offering, and does not appeal to a lot of people. In order to expand the business, ads should depict the true benefit of satellite radio, numerous offerings, uninterrupted service, and the opportunity to bring more entertainment into your lifestyle, whatever it is.

  • Report this Comment On December 02, 2009, at 12:15 PM, thethirdchimp wrote:

    Baiting SIRI investors is a disingenuous and shady, if not unethical, means of attracting clicks or attention to your website.

  • Report this Comment On December 02, 2009, at 12:20 PM, djdaly22 wrote:

    I think it might be a good idea if SIRI found a way to attract drivers who spend only an hour or two a month in their cars. An effective cost of $ 3.00 to $ 4.00 an hour for radio service is just not a very good idea. My cable bill of just over $ 100.00 a month includes more than 100 hours of TV a like amount of internet access and unlimited local an long distance land line phone service. Doesn't anyone ever do the math ? Or does $ 12.00 a month seem too small an amount bother calculating the value received....Dan Daly

  • Report this Comment On December 02, 2009, at 12:23 PM, jdzarlino wrote:

    From someone that signs people up for SIRIUS I can tell you from experience, the customer that buys my Lincoln or Mercury product today sign up for life time contract on the spot. They already know the value and the fact it won't go away. If you want ice in your drink you have to buy or freeze the ice. If you want SIRIUS radio you have to buy it from SIRIUS. You don't have a choice. Not sure how the TV spot will help will signing up new member's but it can't hurt. Plus, my gut reaction to the spot was a feel good one that I am a part of what yet to come. I hope this stock moves to the pink sheets so the big boys can't play with the future contracts. Did you check out alli the Jan 2010 activity in the adj contracts? MMMM.... how many of those are on your books today. I picked up 80 buy writes at a Jun 1 dollar strike. 30% all day long. You bet the future is bright with this company. Check out ford stock today. 9 bucks. Not a bad move. Do you think Ford will buy SIRIUS? How cool would that be? Ford making money from the competition. They should buy them now while they are aFORDable.

    John Zarlino

    Bullish On SIRIUS

    Your Car Guy

    Master Partner

    jdzarlinyourcarguy@yahoo.com

  • Report this Comment On December 02, 2009, at 12:28 PM, Matt8265 wrote:

    Well, since Rick liked XM at 35.00 a copy he must love SIXM at .66.

    His advice cost TMF subscribers billions.

  • Report this Comment On December 02, 2009, at 12:36 PM, zeropointzero wrote:

    excellent article and excellent points................SIRIUS ARE YOU LISTENING???

  • Report this Comment On December 02, 2009, at 12:38 PM, superdave1459 wrote:

    The ad plain and simple sucked. This is great proof that Mel et al are clueless and don't know what they are doing. I watched the ad...which BTW I have only seen twice....and at the end I said to myself "I already know they are shaking up radio"...it gave me zero compulsion to want to have it.

    In the end the nascent technology wil maintain a small user base the way AAPL always did but will never become mainstream untl they shake things up at corporate.

    All Mel andhis talking heads are ever talking about is how big they will get, how free cash flow is good, how expansion to Europe may happen, but can never tell anyone how the company will ever make money. In fact, he refused to even disclose how much they spent on the ad campaign and for good reason. Because when everyone hears tehy only spent a couple million they will be disgusted.

    Here in Mass I have seen 150 ads for Senate hopefuls every day! and yet I only have seen two SIRI ads.

    This tiger will never change its stripes, teh stockholders are systematically getting the sxcrews but are too in love to accept that their love is cheating on them and stealing their money.

  • Report this Comment On December 02, 2009, at 12:50 PM, kennyboy81 wrote:

    Up here in Canada they are playing radio ads with a woman basically saying how she listens to all these different channels and it helps get her through the hectic christmas rush

  • Report this Comment On December 02, 2009, at 1:07 PM, gasboy48 wrote:

    Rick, as a longtime Sirius subscriber and stockholder with about a third of my 401k wrapped up in it, I don't always agree with your views on this company. Well, today my friend, you nailed it. Nobody is going to buy a product that they don't know. Most people associate satellite radio with cars. There are portable alternatives which help to justify the monthly costs. These can also be used as mp3 players. 13 itunes a month for $13 or unlimited amount of storage on your Stlletto for the same. Plus almost every genre of music available. News, talk radio, religious, sports, nascar, etc. Why isn't Sirius touting these? This potential is why a lot of us bought into this company/market. Please, Mel, if your listening, let America know the great product you have!

  • Report this Comment On December 02, 2009, at 1:16 PM, thejuice31 wrote:

    Pryor, Elvis (including background music), and even Jordan and Stern to a lesser extent - all aimed at an older audience. This ad was very age demographic specific, a demographic that generally doesn't even know what Pandora is or has no interest in buying an iPhone.

    I believe Sirius will advertise in different ways to a younger audience, an audience that wants mobile content and multiple ways to access that content.

  • Report this Comment On December 02, 2009, at 1:48 PM, wordcarr wrote:

    The 'build it and they will come, and technology for technology sake' days are over.Advertising buggy whips won't get people to buy buggy whips.Earth radio's cybernetic model is much different than satellite broadcasts.Earth radio has endured records, tape and CD's.Sat broadcast can't replace earth radio the cybernetic models are totally different.Sat broadcasters need to rethink how best to use the satellite channels. The first thing I would suggest is to quit using the term satellite radio.

  • Report this Comment On December 02, 2009, at 1:49 PM, geoslv wrote:

    Damn illiterates:

    "I think you're idea for the spot" (bdkramer42)

    "Mel, if your listening" (gasboy48)

  • Report this Comment On December 02, 2009, at 1:52 PM, geoslv wrote:

    Damn illiterates:

    "I think you're idea for the spot" (bdkramer42)

    "Mel, if your listening" (gasboy48)

  • Report this Comment On December 02, 2009, at 2:09 PM, gasboy48 wrote:

    skuze me geoslv

  • Report this Comment On December 02, 2009, at 2:11 PM, gasboy48 wrote:

    skuze me geoslv. i do better nex time

  • Report this Comment On December 02, 2009, at 3:42 PM, PSU69 wrote:

    If this advertisement you reviewed is the beginning of a series, they are on the right track. As others have pointed out, this first shot at branding hits a funky older crowd, not the youthful buyers who want to hear their stuff. If SIRI pushes for all features and benefits of the system and clearly communicates these to a wider demographic, they are on the road to adding to the subscriber growth curve (NET GAIN). All the cash flow above fixed and variable can help them pay for lots of offense. Now that the auto factories are off their knees and build rates are gaining momentum, SIRI will see the base grow. Pushing the growth curve up is tricky. Personally, I think they would be ahead of the game with web marketing, not TV. Thanks to TIVO and DVR, many of us rarely see TV advertisements anymore.

  • Report this Comment On December 02, 2009, at 4:18 PM, samueld wrote:

    Be nice if they could add something which targets the younger generation as well since this clearly wasn't it.

    And why are they not showing off any cool gadgets?

    The SkyDock appears to be selling well and the reviews are excellent. They should build on this in their advertising.

  • Report this Comment On December 02, 2009, at 4:21 PM, Lamley2 wrote:

    Now would be a great time to bring back that Chiat Day ad Sirius had in the very beginning that didn't make much sense then because then no one knew what Sirius was. As I recall it involved Snoop Dogg and stuff falling from the sky, It was very powerful but back then no one knew what Sirius was. Now that people know, it would be QUITE effect now, I'd think.

  • Report this Comment On December 02, 2009, at 5:52 PM, solarspray wrote:

    I think what they need is Sirius radio streaming directly to a blue tooth. I'd have it in my ear all day. Awesome!! I love Sirius radio......I travel and like the fact that I can always get music, talk radio, news, etc. I like what the company is doing and I own some shares.....now if they will only move.....I'd be happier.

  • Report this Comment On December 02, 2009, at 7:31 PM, ptime12 wrote:

    The main thing sirius and xm need to do is to MERGE all content. This is now ONE satellite provider - right? There are several things you can get as xm subscriber you can't as a sirius subscriber - mlb being the most obvious - and I can list 3 others off the top of my head. Commercial was great though - got people talking and stern IS sirius satellite radio - need to lock him up for another 5 years.

  • Report this Comment On December 03, 2009, at 12:39 AM, brandonmatthews wrote:

    Good analysis Rick..

    The commercial is a good start.

    I too would like to see a commercial showcasing the content that seperates sirius xm from its competitors. A guy driving to work with Howard in the car. A grandmother making a cake with the grand kids and Martha Stewart. (insert favorite sports figure here) tailgating at a game with a bunch of rowdy fans.Maybe have a guy at a ballgame with an xmp3 sitting with Reggie Jackson.Emeril having a barbeque. Jamie Foxx telling jokes while people are stuck in traffic.Etc.

  • Report this Comment On December 03, 2009, at 12:40 AM, brandonmatthews wrote:

    Good analysis Rick..

    The commercial is a good start.

    I too would like to see a commercial showcasing the content that seperates sirius xm from its competitors. A guy driving to work with Howard in the car. A grandmother making a cake with the grand kids and Martha Stewart. (insert favorite sports figure here) tailgating at a game with a bunch of rowdy fans.Maybe have a guy at a ballgame with an xmp3 sitting with Reggie Jackson.Emeril having a barbeque. Jamie Foxx telling jokes while people are stuck in traffic.Etc.

  • Report this Comment On December 03, 2009, at 6:51 AM, Joemit wrote:

    Rick is correct about the ad. I did not know about all the listening options others mentioned.

    ptime12 hit it out of the park.

    Until there is one SIRI and everything is included, I mean everything for the $12.00 per month, I will continue to ignore sat radio as an option if an when I purchase a new(er) vehicle.

  • Report this Comment On December 03, 2009, at 9:05 AM, Wheel20 wrote:

    Sirius with John Madden was too serious/analytical. Apple's IPOD commercials were upbeat and drew attention with the songs and creativity.

    The new Sirius commercial has a great song drawing attention to itself and also touches 4 big culture arenas.

    Rick is thinking too much - let it flow and go with it

  • Report this Comment On December 03, 2009, at 9:22 AM, aosborn1 wrote:

    Joemit - You can get EVERYTHING with the best of packages and you CAN get it at your price point. Just subscribe for longer than month to month and your all set.

  • Report this Comment On December 03, 2009, at 10:43 AM, Fool wrote:

    The soundtrack is from the 69 comeback special not the original release of the song. Research before writing people. You need to know what you're talking about.

  • Report this Comment On December 03, 2009, at 11:32 AM, marktreat wrote:

    Rick, with all due respect, you're never satisfied with SIRI and always have something negative to say about it. If I was a tinfoil wearing conspiracy theorist, I might think you were shorting the stock, but we know you're just trying to look out for the little guy and not provide falsities to cover short positions. Maybe you should be a little easier on SIRI, since they have been enduring their mergers growing pains.

    -Mark Treat

  • Report this Comment On December 03, 2009, at 12:55 PM, Fool wrote:

    long term and hold siris is cheap at todays price.

  • Report this Comment On December 03, 2009, at 1:34 PM, ptime12 wrote:

    aosborn1 - no you can not get EVERYTHING. MLB is ONLY on XM. Fox TALK (NOT FOX NEWS) is ONLY on XM - their college sports is different as well - they will have different games on XM then they will on Sirius. There are other examples as well. I have "Best of XM" and I can NOT get these. Now, if you are an "XM" subscriber, and have "best of Sirius" then you can get EVERYTHING. But not vice versa which I am. I even called Sirius and asked why would I not cancel my subscription to "Sirius" and get XM with best of Sirius - they could not answer. The problem is, when you have a Sirius headunit and an aftermarket radios than you switch from car to car - it isn't that easy to just swith from a Sirius subscription to an XM one. It makes no sense at all.

  • Report this Comment On December 04, 2009, at 9:09 AM, wolfwuf wrote:

    You are right Rick...and marketing for sirius is really weak...they need a new ad agency with imagination and a real understanding of Sirius. Sirius should also expand their visiion of user base. It seems to be limited to a certain age group, active and loving Howard Stern. I get to listento talk radio while busy doing other things...thereby leaving the tv off. The Sirius Marketing group seems to have horse blinders on.

    thanks for your insight.

  • Report this Comment On December 04, 2009, at 9:23 PM, tkell31 wrote:

    Great buy! .63 cents for a company that used to trade at 60? starting to turn it around to show a profit. I feel bad for all the people who lost 99% (yikes that's a scary percentage) of their investment, but why not take advantage of this now. It's like the Dollar Store is having a SALE. I mean there is no way other way of obtaining music will interfere with Siri's ability to make coin and heck that debt isn't going to be problem until 2014 or so. Get in and get rich (hey what is 1% of .63 cents anyway?).

  • Report this Comment On December 05, 2009, at 6:47 AM, paulbverizonnet8 wrote:

    I agree that SIRI should talk up the other things that

    it does. I believe they are active in Marine navigation information. so they should talk this up, as well as whatever else it is, that they do.

  • Report this Comment On December 07, 2009, at 12:29 PM, spr0949 wrote:

    I agree with you article, but once again MF has missed an opportunity to make mention of the possible combined synergies of WorldSpace and Sirius (under the guidance of and with the support of Liberty Media) taking satellite radio global.

    http://www.reuters.com/article/newsOne/idUSTRE5AT56720091130

  • Report this Comment On December 07, 2009, at 12:55 PM, STLSTOCKS wrote:

    I have felt I would not subscribe to Sirius, until I borrowed a family member's veh. with a subscription. I was unaware of the different types of channels available. The only pitch I'd heard for it was - when you're traveling in areas with poor reception & few choices... I wasn't aware of the tv channels - CNBC - I wasn't aware of mobile capabilities. I do spend a good deal of my time in a veh. listening to FM & AM stations. This advertisement is the only one I remember seeing or hearing. Get radio ads to tell us what we are missing.

  • Report this Comment On December 08, 2009, at 10:54 PM, topsecret09 wrote:

    Sirius customer service Is the worst I have EVER seen. I would not buy this stock If you paid me too. They have unqualified,Idiotic people that hang up on you when they cannot figure out how to solve a problem..... R.I.P ...... TS

  • Report this Comment On December 09, 2009, at 11:57 AM, Cqqldude wrote:

    Just a note from the 'blue collar' crowd, I agree with the assessment on advertisement. I wish they would expand on the many ideas given above, because I want the company to succeed. Not just because I own a few shares, but I love the service. I am part of the 5-6 million truck drivers that are a BIG part of their customer base. Virtually everyone I talk to on the road has the service, or plans to get it. It's basic and simple. It's complete.(almost) I have not listened to 'free' radio in 3 years, as have most of the people I have talked to about this. I know that as the economy picks up and commerce begins to flow again, trucking companies will start hiring again. All those new drivers will be prospective customers. I think that Sirius/XM should focus on the content as well. I very seldom hear them talk about the shows that I listen to most, ie., Bloomberg, First Word. Surveillance. Squawk Box and Squawk on the Street. Seems you hear about the music and Stern, but not about the other shows. my .02......

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