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What's Wrong With Zix Today?

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Email encryption expert Zix (Nasdaq: ZIXI  ) doesn't look terribly sexy today.

The company reported third-quarter results last night, and in response, share prices have fallen more than 12% at the time of this writing. I think it's safe to say that investors are disappointed.

Management bends over backwards to highlight that $9.6 million of revenue and net income of $0.04 per share met official guidance figures. "Zix Corporation Meets Guidance" is the title of the press release, for crying out loud. Indeed, the published results fell smack in the center of the original guidance ranges.

To close out the fiscal year, Zix once again reaffirmed that earnings will land near the top end of earlier full-year guidance around $0.16 per share, while sales end up closer to the bottom end, or $38 million. Analysts have seen these numbers repeated a couple of times already, so it should be no surprise that nobody was surprised.

But Zix did have some ugly surprises buried under the raw numbers. OEM sales in the quarter were down by about 20% year-over-year, which is an unusual change for Zix and a big surprise to analysts. Major client Google (Nasdaq: GOOG  ) isn't showing any signs of slowing down, and Symantec (Nasdaq: SYMC  ) remains a valued partner with a "good relationship" to Zix, in the words of CEO Rick Spurr. Privately held Webroot, on the other hand, has "some fundamental issues to deal with." And everybody is working in the shadow of economic uncertainty.

The company set financial records in many areas, with the notable exception of new orders from first-year customers. That's a troubling area to find weakness in, because it's hard to maintain reasonable growth on just signing bigger contracts with existing clients -- new accounts are crucial to a strong business in any service-oriented field.

Of course, management keeps a stiff upper lip and expects that unfortunate condition to go away in the next quarter. Remember that when the next report comes in. For the record, Spurr told us three months ago to expect a strong second half in this area. That promise isn't exactly on track so far.

It sounds to me like larger rivals such as the security divisions of EMC (NYSE: EMC  ) , Cisco Systems (Nasdaq: CSCO  ) , and Websense (Nasdaq: WBSN  ) might be stealing potential new accounts from under Zix's nose. Management had better get on top of that situation before things get out of hand and customers like Google start casting bedroom eyes on the competition.

Can Zix get sexy again? Add the company to My Watchlist to follow its fortunes on a more intimate level.

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Fool contributor Anders Bylund owns shares of Google but holds no other position in any of the companies mentioned. The Motley Fool owns shares of Cisco Systems, Google, and EMC. Motley Fool newsletter services have recommended buying shares of Cisco Systems and Google. Try any of our Foolish newsletter services free for 30 days. We Fools may not all hold the same opinion, but we all believe that considering a diverse range of insights makes us better investors. Check out Anders' holdings and bio, or follow him on Twitter and Google+. We have a disclosure policy.


Comments from our Foolish Readers

Help us keep this a respectfully Foolish area! This is a place for our readers to discuss, debate, and learn more about the Foolish investing topic you read about above. Help us keep it clean and safe. If you believe a comment is abusive or otherwise violates our Fool's Rules, please report it via the Report this Comment Report this Comment icon found on every comment.

  • Report this Comment On October 26, 2011, at 3:30 PM, KNOWINGISPOWER wrote:

    Your looking at the wrong competitors...see Echoworx . Check out the OEM list on the website.

    That is Zix's issue.!

  • Report this Comment On October 26, 2011, at 4:13 PM, buzehound wrote:

    Symantec got mentioned 9 times on the earnings call as being a serious competitor.

    They bought PNG last year and are shifting business to it.

  • Report this Comment On October 26, 2011, at 5:50 PM, StocksInc wrote:

    Zixcorp - why is no one discussing the RPost lawsuit that is pending in a Texas court for patent infringement of mail service. This is a huge blow if RPost who has a very high track record succeeds in a settlement against Zix Corp.

  • Report this Comment On October 26, 2011, at 5:52 PM, buzehound wrote:

    It is worth mentioning that although zix met their guidance for revenue, it was hardly a major accomplishment - just over 1% from the 2Q and less than 3% over the 1Q.

    They have also been playing loose with their year to year comparisons, ignoring revenue from eprescribing that they had last year. Comparing total revenues 3Q11 to 3Q10 gives only a 6% revenue increase. Hardly a rocket.

    Zix has also ignored the patent suit by Rpost that threatens to shut them down. This was filed in January of this year and they have ignored it completely.

  • Report this Comment On October 27, 2011, at 1:15 PM, mcintorb wrote:

    In the conference call question time the CEO contradicted himself and got caught out by one of the analysts, who didn't push the issue. After saying ZIX has "no visibility" on the pipeline for the enterprise sales channel, the CEO then indicated that they had "good reason" to believe it would be improving--based on what? The CEO also spoke of three drivers for growth, but didn't explain why these drivers would actually translate into profitable growth. Sure, it makes some intuitive sense, but it seemed to me like ZIX was positioned to sit back and wait for the orders to flow, rather than having a concrete plan to leverage the drivers. The study that was quoted was sponsored by ZIX, and seemed like it was designed as a marketing tool to generate interest by building on "fear", but again, didn't seem to address the question of what, in consequence, is going to be spent on e-mail encryption (when, how much, by whom, and why ZIX?). The whole conference call performance seemed forced and the presentation was short on meaningful data or analysis to support the broad and insistent hopeful outlook. Combined with the flat first year sales comparison, it was enough for me to dump my shares first thing next morning, fortunately before most of the days losses kicked in.

  • Report this Comment On October 27, 2011, at 2:36 PM, monkfool2 wrote:

    Another up and coming company in this space with lots of OEMs and partners and MUCH bigger customers is Voltage Security and their SecureMail solution. They also have a SecureMail Cloud service for organizations of every size. A lot of big enterprises use their policy based email encryption solution and are pretty happy with the ease of use and management of the solutions.

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