Without Express Scripts, Walgreen Fizzles

The verdict is in. Walgreen (NYSE: WAG  ) is clearly missing its former pharmacy benefits manager Express Scripts (Nasdaq: ESRX  ) . A heated dispute between the two led to Walgreen no longer filling prescriptions under the Express network from the start of this year.

I miss you, Express
The impact of the spat is clear for all to see, as same-store sales dropped 8.6% in February, lower than the 7.2% decline that analysts had predicted. The sales hit was attributed to a weak flu season and lower sales of new generic drugs, but a major chunk of the drop was due to the Express split.

Prescriptions filled by the Illinois retailer dropped by 9.5% in February. In the same month last year, Express Scripts prescriptions contributed to 12% of the total number of prescriptions filled. Front-end sales, however, rose by 6.9% from last year's comparable month. This was coupled with a 2% rise in comps in the same segment, despite the fact that store traffic fell.

Breaking up is hard to do
In fiscal 2011, Express contributed $5.3 billion to Walgreen's kitty, which accounted for about 7% of the company's total revenue. Walgreen stood to lose much when it decided to sever ties with Express.

The breakup gave Walgreen's peers the opportunity to steal away its customers. Last month, CVS Caremark (NYSE: CVS  ) raised its annual EPS guidance by $0.03 to a range of $3.18 to $3.28 as a result of higher-than-expected gains from the Walgreen-Express impasse. With some customers being unable to fill their prescriptions at Walgreen locations, drug retailers like CVS and Rite Aid were happy to invite them into their stores.

Can Walgreen move on?
After Walgreen's profits fell 4.5% last quarter, things certainly don't look to be improving for the retailer. The company had expected to retain the vast majority of last year's prescription volume. However, February's figures paint a different picture. With Walgreen set to announce its quarterly results later this month, things definitely aren't looking great for the Deerfield-based retailer. 

In the meantime, we at the Motley Fool will keep you up to date on all the latest in the drug retailing space. Simply click here and add Walgreen to your Watchlist. Try it -- it's free!

Fool contributor Shubh Datta doesn't own any shares in the companies mentioned above. Try any of our Foolish newsletter services free for 30 days. We Fools may not all hold the same opinions, but we all believe that considering a diverse range of insights makes us better investors. The Motley Fool has a disclosure policy.


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  • Report this Comment On March 14, 2012, at 12:43 PM, sdpofigh wrote:

    wow, walgreens' business is down after refusing to take one of the largest PBMs in the united states? who woulda thought... can anybody tell ONE good reason why ceo greg wasson shouldn't be fired? avoid this stock like the plague.

  • Report this Comment On March 18, 2012, at 1:27 AM, mfkhanqi wrote:

    Walgreens new community managers dont have the motivation and attitude to deal with employees who have been with the company for a longer term.They should be demoted .The company will lose more sales and customers for future growth.

  • Report this Comment On March 18, 2012, at 1:36 AM, mfkhanqi wrote:

    Walgreens DISTRICT Managers ,dont have the profession to make decisions and they just walk in and try to hide and watch the store,instead they should greet employees and have a respect and Good Attitude.The company is losing ,its INTEGRITY.

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