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If Amazon.com (Nasdaq: AMZN ) had a nickel for every time an analyst has praised its business, it'd make money like, well, Amazon. But this stock isn't all made up of whatever the financial world's equivalents of puppies and unicorns are, so what are the cracks in its business?
Potential suffering from sales taxes
Amazon escaped from collecting state sales taxes for many years in states where it didn't have warehouses, but facing budget shortfalls, governments have acted to get their share. For example, starting in September of this year, Amazon will be required to collect and pay the 7.25% California state sales tax along with any local taxes. Many think this will even the playing field with rivals like Target (NYSE: TGT ) . According to BusinessWeek, "Target's effective tax rate in 2010 was 35.1%, compared to Amazon's 23.5%." Consumers may not shop online once they are unable to avoid paying sales tax, right?
Well, one study from Consumer Edge Research shows little difference in shopping behavior with or without sales tax. In a state where it does collect sales tax, like New York, it owned 58% of online movie and DVD purchases, whereas in a state where it doesn't yet collect sales tax, like Indiana, it owned 62% of these purchases. And for clothing, Amazon captured a higher amount of sales in states where it did collect sales tax.
Additionally, Amazon actually can benefit from sales taxes. For one thing, Amazon launched a service in February where it charges 2.9% of all taxes that it collects for its Marketplace Professional vendors. Additionally, Amazon has actually supported federal legislation allowing states to collect sales taxes from online retail. Some believe it is because if all online retailers had to abide by these laws, smaller competitors would be hurt by the increased burden of complying with several different states' tax codes, like small businesses that sell goods on eBay (Nasdaq: EBAY ) . As eBay Vice President Tod Cohen testified in Congress, "giant retailers are lined up united in proposing a change in remote sales tax law that will harm the smaller retailers who do not have a national physical presence." The same retailers who have "always been at the heart of the eBay business model."
"Cult of Prime" killing margins
There's no doubt a subsection of the population that would never leave their house if vitamin D could be delivered directly to their door, and for them Amazon Prime provides not only physical goods but digital entertainment as well. But for everyone who orders a pack of gum and has it delivered within two days, Amazon's profit margins take a hit, and the cost savings from having no brick-and-mortar stores disappear. Combined with new warehouses and selling the Kindle Fire at a loss, Amazon's profit margins are floundering around Best Buy's (NYSE: BBY ) levels, and much lower than Wal-Mart's (NYSE: WMT ) :
While Best Buy looks to aide margins through opening 800 new smaller footprint locations by 2016, Wal-Mart's sales continued to grow by almost 6% last quarter. Of course, Amazon CEO Jeff Bezos thinks beyond these quarter-to-quarter changes -- he's even funded the building of a clock meant to keep time for 10,000 years. And in an interview with Wired magazine, he states, "We'd rather have a very large customer base and low margins than a smaller customer base and higher margins." And no doubt Prime and the Kindle Fire is all about building that customer base.
All on Bezos' shoulders
Bezos has been named Time's Person of the Year, and no doubt investors price in his seemingly endless ideas for Amazon to hold its P/E of 147. Not only can he find the engines from Apollo 11 on the seafloor, but he also can launch a cloud-computing division that now is estimated to earn more than $1 billion in revenues. There seems to be so much vision inside Bezos it has no choice but to spill out among his many side projects, like his spaceflight company, Blue Origin.
Great management and vision like Bezos should give Amazon's stock a premium price, but what would its price be without Bezos? Imagine that one of his other hobbies becomes his career, and he gives up the CEO position – far-fetched, especially when he believes "it's pretty easy to wake up excited," but shareholders should have just as much long-term vision as Bezos himself. Could Amazon continue growing without Bezos' leadership? Or is the market even putting the right premium on the stock with him as CEO?
Playing the devil's advocate
Amazon has been a great stock for many, returning over 1,200% for the Motley Fool Stock Advisor newsletter service. Even if you remain on the bullish side of Amazon investors, it's to your benefit to look at what could change your investment thesis. For Amazon, it seems that collecting sales tax won't have a great effect on business, and low margins are part of Bezos' strategy. However, ask yourself whether you think the market is paying the right price for Bezos' leadership.
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