HP Isn't Afraid of Microsoft

There's no faster way to turn a friend into a frenemy than to directly compete with your old pal. With Microsoft's (NASDAQ: MSFT  ) foray into first-party tablets (with other devices on the way), the software giant's frenemy list is bound to get longer before it gets shorter.

If the old saying goes, "Keep your friends close and your enemies closer," what proximity do frenemies occupy?

Calling it your job don't make it right, Boss
Depending on whom you ask, Hewlett-Packard (NYSE: HPQ  ) is either the No. 1 or No. 2 PC maker in the world by unit shipments. What's not up for debate is that HP still ships a ton of PCs each quarter, which means it has quite a lot to lose as tablet cannibalization continues to take hold.

Microsoft's new Surface RT that just launched is the first embodiment of Microsoft's competition with its PC partners. This is the version that runs an NVIDIA (NASDAQ: NVDA  ) Tegra 3 processor, while the Surface Pro version with Intel (NASDAQ: INTC  ) inside is due out in January. HP's top PC honcho Todd Bradley recently sat down for an interview with IDG Enterprise's CITEworld, and he's not afraid of Surface RT:

I'd hardly call Surface competition. One, very limited distribution. It tends to be slow and a little kludgey as you use it .... It's expensive. Holistically, the press has made a bigger deal out of Surface than what the world has chosen to believe.

That "limited distribution" is one reason why Steve Ballmer recently said the tablet is off to a "modest start," since it's only available from Microsoft's online store and a handful of Microsoft retail stores. The "slow and a little kludgey" comment probably refers to the underwhelming performance of the device's software and interface, despite having solid hardware.

Kick a buck
Starting at $499, Surface RT is competing with Apple's (NASDAQ: AAPL  ) iPad directly on price, which many a fallen iFoe will attest is a tough proposition. On the surface, Surface appears to offer more storage at the same entry-level price point (32 GB instead of the iPad's 16 GB), but that's before you realize that half of that is immediately gobbled up by the operating system and other built-in apps.

It's common for gadgets to have a little less formatted space available than advertised, but we're usually not talking about halfas much (on the 32 GB model). Microsoft is even being sued for false advertising over it.

Don't strike me blind for another couple of minutes
Instead, HP is focusing its efforts first and foremost on the enterprise tablet sector, figuring the consumer tablet market continues to be dominated by the iPad and its time is better spent catering to businesses.

We're not entering the consumer tablet fray any time soon. We'll be doing something next year, but you won't see a consumer tablet from HP before Christmas. You'll see convertibles that are focused on how you use the device, keyboard, clamshell.

That's a bet that the bring-your-own-device trend, also lovingly referred to as the consumerization of IT, won't take over the enterprise first. In the meantime, HP is focusing on its Elite Pad that's also due out in January 2013 -- the same time as Microsoft's Surface 8 Pro.

Elite Pad. Source: HP.

On this front, HP and Microsoft will be competing directly in the enterprise tablet space, since both the Elite Pad and Surface Pro will run Intel chips and are geared toward backwards compatibility with legacy applications. Even if HP's not afraid of the Surface RT because it targets a different market segment, it has more reason to be afraid of the Surface Pro.

What we've got here is a failure to communicate
Bradley also said the company continues to work on getting past the "confidence problems that [we] created with our customers," referring to the high-profile identity crisis that ex-CEO Leo Apotheker put the company through just over a year ago.

HP is now focusing on communication and execution to reassure its customers that it's still committed to the PC market.

Sometimes nothin' can be a really cool hand
When it comes to smartphones, HP keeps going back and forth. Not only did CEO Meg Whitman say HP wouldn't get back into smartphones last year only to recently confirm the company was working on one, but now Bradley says that HP's smartphone strategy is basically still up in the air.

We've been in the phone business. It's exceptionally challenging in North America. We have to be in the personal devices business, the personal systems business. There are a number of ways of how are you going to be in the phone business, whether we partner or build, none of that stuff we've decided about.

Sooner or later, HP is going to need to do something in smartphones; it's a trend too big to ignore.

HP is spreading itself too thin and being too ambitious. The company wants to succeed in enterprise software, PCs, tablets, printers, and eventually smartphones at the risk of not doing well in any of those markets. In this case, nothin' ain't a cool hand.

It's been a frustrating path for Microsoft investors, who've watched the company fail to capitalize on the incredible growth in mobile over the past decade. However, with the release of its own tablet, along with the widely anticipated Windows 8 operating system, the company is looking to make a splash in this booming market. In this brand-new premium report on Microsoft, our analyst explains that while the opportunity is huge, the challenges are many. He's also providing regular updates as key events occur, so make sure to claim a copy of this report now by clicking here.


Read/Post Comments (4) | Recommend This Article (2)

Comments from our Foolish Readers

Help us keep this a respectfully Foolish area! This is a place for our readers to discuss, debate, and learn more about the Foolish investing topic you read about above. Help us keep it clean and safe. If you believe a comment is abusive or otherwise violates our Fool's Rules, please report it via the Report this Comment Report this Comment icon found on every comment.

  • Report this Comment On November 16, 2012, at 7:56 PM, techy46 wrote:

    HP's biggest enemy is HP not Microsoft.

  • Report this Comment On November 16, 2012, at 9:50 PM, TMFNewCow wrote:

    Touche, techy. Touche.

    -- Evan

  • Report this Comment On November 17, 2012, at 5:53 AM, RandomMeaning wrote:

    Hey! techy46 admitted that Microsoft is the enemy of its partners, just not the biggest. Progress indeed.

    Here's a prediction: within the next three years, the Chinese PC companies will be deploying their own OS and productivity software, with emulation built in to provide compatibility with Windows programs, "legacy" and current. Then they will undercut the rest of the PC market by a third or more. The Western world will brush it off as no big deal while Asia greets it enthusiastically. Particularly in China where the government will give the effort strong support while making sure the software has the controls they desire. As a result, China will be lost to Microsoft (except for pirated software) and Google (the new PCs will come with a government approved search engine).

  • Report this Comment On November 17, 2012, at 1:16 PM, techy46 wrote:

    Hey Random. I think W8 and WP8 will do to mobile PC's exactly what it did to other PC forms. It's called commiditization and we're already seeing ot with devices like the Asus Vivotab W8 RT and Pro at $549 to $799 with dockable keyboard and Nokia's Lumia 920 WP8 with higher specs across the board than Apples or Robots. These devices are available from Amazon, AT&T and Staples which is where Microsoft needs to put their Surface devices. Dell (XPS 10) and HP need to step up and compete in mobile PC's or get out just like IBM did when it created Lenovo.

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