If You Want to Be Successful, Be Interested, Not Interesting

Ping Fu, author of Bend, Not Break, founder and CEO of Geomagic, and incoming Chief Strategy Officer at 3D Systems (NYSE: DDD  ) , discusses why you'll never get ahead in business, no matter how smart you are, if you aren't genuinely interested in solving the customer's problem.

3D Systems is at the leading edge of a disruptive technological revolution, with the broadest portfolio of 3-D printers in the industry. However, despite years of earnings growth, 3D Systems' share price has risen even faster, and today the company sports a dizzying valuation. To help investors decide whether the future of additive manufacturing is bright enough to justify the lofty price tag on the company's shares, The Motley Fool has compiled a premium research report on whether 3D Systems is a buy right now. In our report, we take a close look at 3D Systems' opportunities, risks, and critical factors for growth. You'll also find reasons to buy or sell, and receive a full year of analyst updates with the report. To start reading, simply click here now for instant access.

Bend, Not Break Website: www.bendnotbreak.com

Twitter: https://twitter.com/pfugeomagic

Amazon: http://www.amazon.com/Bend-Not-Break-Life-Worlds/dp/1591845521

Brendan Byrnes: Another thing you say about being an entrepreneur or having your own business at least is you say, "It's far more important to be interested in the customer's needs than it is to be interesting." I really like that quote. Can you expand on what you mean by that?

Ping Fu: Yes, what I learned by studying what problems there are in the market that we can help to solve or learning what customers are doing, I realized that customers aren't interested in whether you're a smart person or not. What they're interested in is ... can you solve their problem? So if you're not truly, from your heart, interested in what issues they have or what problem they have. You're not going to be inspired to find a solution. And a lot of times people go into the customer side and they think they need to be confident and smart but that's not the case in my journey.


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  • Report this Comment On January 27, 2013, at 3:03 PM, dion2727 wrote:

    Too bad you do not provide the full interview.A fascinating and wonderful human being.It is also a

    tribute to have her on the DDD team and tells me that an investment in this Co.is very wise.

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