Even though shares of Bank of America (NYSE:BAC) skyrocketed in value in 2012, the bank's operational performance was abysmal. However, according to the bank's CFO, that underperformance won't last forever.

At a recent conference, CFO Bruce Thompson discussed B of A's targets for its future returns and how the bank will achieve those goals. In this video, Motley Fool banking analysts David Hanson and Matt Koppenheffer discuss the bank's future and tell investors what to expect.

David Hanson owns shares of JPMorgan Chase. Matt Koppenheffer owns shares of Bank of America. You can follow David and Matt on Twitter. The Motley Fool recommends Wells Fargo and owns shares of Bank of America, JPMorgan Chase, and Wells Fargo. Try any of our Foolish newsletter services free for 30 days. We Fools don't all hold the same opinions, but we all believe that considering a diverse range of insights makes us better investors. The Motley Fool has a disclosure policy.