Few people would argue that Bank of America (NYSE:BAC) escaped the financial crisis unscathed. More than anything, however, the nation's second largest bank by assets is now facing a reputational crisis. In the video below, Motley Fool contributor John Maxfield delves into why the bank isn't seeing more of its customers flee in light of its bad rap.

John Maxfield owns shares of Bank of America. The Motley Fool recommends Bank of America. The Motley Fool owns shares of Bank of America. Try any of our Foolish newsletter services free for 30 days. We Fools may not all hold the same opinions, but we all believe that considering a diverse range of insights makes us better investors. The Motley Fool has a disclosure policy.