The Highest Ranked Credit Cards for Customer Satisfaction

Each year J.D. Power ranks credit cards by customer satisfaction, and for seven years running, one company has been on top.

Feb 8, 2014 at 9:00AM

For the seventh consecutive year, the same credit card company topped the rankings for highest for customer satisfaction.

Credit Cards

Each year, J.D. Power sets out to better understand consumer preferences, desires, and satisfaction levels across a host of industries. In its 2013 rankings for credit card satisfaction, it reported the industry continued to improve its ability to satisfy customers, logging a rating of 767 out of 1,000. After a major drop off from 2008 to 2009, things have steadily improved and total satisfaction is up more than 9% since then.

The interesting thing about credit cards is nearly every bank is offering them. Sure, there are companies like American Express (NYSE:AXP), Capital One (NYSE:COF) and Discover Financial Services (NYSE:DFS) that consumers immediately think of when they consider credit cards. But also know that Bank of America (NYSE:BAC) reported it issued 3.9 million credit cards in 2013, and Wells Fargo (NYSE:WFC) noted that it went from having 33% of its customers with a banking account and a credit card in 2012 to 37% in 2013.

With credit cards becoming a more and more popular form of payment, in the presentation below, The Motley Fool takes a look at the 10 highest-ranked companies for customer satisfaction as measured by J.D. Power, which should help any customer as they make their decision about which credit card to get.

Forget about credit cards
The plastic in your wallet is about to go the way of the typewriter, the VCR, and the 8-track tape player. When it does, a handful of investors could stand to get very rich. You can join them -- but you must act now. An eye-opening new presentation reveals the full story on why your credit card is about to be worthless -- and highlights one little-known company sitting at the epicenter of an earth-shaking movement that could hand early investors the kind of profits we haven't seen since the dot-com days. Click here to watch this stunning video.

Patrick Morris owns shares of Bank of America, Discover Financial Services, and US Bancorp. The Motley Fool recommends American Express, Bank of America, and Wells Fargo. The Motley Fool owns shares of Bank of America, Capital One Financial., Citigroup, JPMorgan Chase, and Wells Fargo. Try any of our Foolish newsletter services free for 30 days. We Fools may not all hold the same opinions, but we all believe that considering a diverse range of insights makes us better investors. The Motley Fool has a disclosure policy.

4 in 5 Americans Are Ignoring Buffett's Warning

Don't be one of them.

Jun 12, 2015 at 5:01PM

Admitting fear is difficult.

So you can imagine how shocked I was to find out Warren Buffett recently told a select number of investors about the cutting-edge technology that's keeping him awake at night.

This past May, The Motley Fool sent 8 of its best stock analysts to Omaha, Nebraska to attend the Berkshire Hathaway annual shareholder meeting. CEO Warren Buffett and Vice Chairman Charlie Munger fielded questions for nearly 6 hours.
The catch was: Attendees weren't allowed to record any of it. No audio. No video. 

Our team of analysts wrote down every single word Buffett and Munger uttered. Over 16,000 words. But only two words stood out to me as I read the detailed transcript of the event: "Real threat."

That's how Buffett responded when asked about this emerging market that is already expected to be worth more than $2 trillion in the U.S. alone. Google has already put some of its best engineers behind the technology powering this trend. 

The amazing thing is, while Buffett may be nervous, the rest of us can invest in this new industry BEFORE the old money realizes what hit them.

KPMG advises we're "on the cusp of revolutionary change" coming much "sooner than you think."

Even one legendary MIT professor had to recant his position that the technology was "beyond the capability of computer science." (He recently confessed to The Wall Street Journal that he's now a believer and amazed "how quickly this technology caught on.")

Yet according to one J.D. Power and Associates survey, only 1 in 5 Americans are even interested in this technology, much less ready to invest in it. Needless to say, you haven't missed your window of opportunity. 

Think about how many amazing technologies you've watched soar to new heights while you kick yourself thinking, "I knew about that technology before everyone was talking about it, but I just sat on my hands." 

Don't let that happen again. This time, it should be your family telling you, "I can't believe you knew about and invested in that technology so early on."

That's why I hope you take just a few minutes to access the exclusive research our team of analysts has put together on this industry and the one stock positioned to capitalize on this major shift.

Click here to learn about this incredible technology before Buffett stops being scared and starts buying!

David Hanson owns shares of Berkshire Hathaway and American Express. The Motley Fool recommends and owns shares of Berkshire Hathaway, Google, and Coca-Cola.We Fools don't all hold the same opinions, but we all believe that considering a diverse range of insights makes us better investors. The Motley Fool has a disclosure policy.

©1995-2014 The Motley Fool. All rights reserved. | Privacy/Legal Information

Compare Brokers