Pizza Hut Is About To Face A PR Nightmare

Do you remember the Domino's Pizza (NYSE: DPZ  ) incident back in 2009? You know, the one where the Domino's employee picked his nose and included what he found with his food preparation? There were some other disturbing aspects of this viral video, but no need to go into further details.

Domino's has since recovered, and all is well. In fact, over the past five years, Domino's has top-line and net-income growth of 26.09% and 113.6%, respectively. Over the past three years, the stock has appreciated 362%. Keep these numbers in mind when you read about the Pizza Hut incident below.

The recovery wasn't easy for Domino's. This recovery even included a television ad with Domino's admitting that its pizza stinks. In the end, the incident led to better pizza (relatively speaking) and more kitchen visibility for customers so they didn't have to worry about disgusting employee actions. Now it's Pizza Hut's turn.

The picture below might look appetizing now, but it might not once you have the facts.

Big Dinner Box

Source: pizzahut.com 

Prepare to lose your appetite

Location: Kermit, W. Va. (Mingo County)

Offense: Urinating in a sink that's also used to clean utensils

Culprit: District Manager (name not provided)

Potential for public relations nightmare: Moderate to high

The video of the employee was aired on local television station WOWK-TV and is likely going viral as this is being written. Contrary to what Pizza Hut, or its parent company Yum! Brands (NYSE: YUM  ) , states publicly, this incident is a problem.

With the popularity of online videos, you can't stop a video from going viral. People love sensationalism. Once they find a sensational video that will create conversation and feedback, they will spread it faster than a contagious disease. Hence the name "viral."

In this instance, we have a Pizza Hut employee urinating in the sink. If you like to look at negative situations with a glass-half-full attitude, then at least it took place after business hours. If you look at things from a face-value perspective, then it's likely to lead to negative press for Pizza Hut. If it's anything compared to what Domino's went through, it could be a significant event.

Yum! Brands now relies on the international market for the majority of its growth. However, this news is already international, and traffic and sales declines in the United States will still hurt the bottom line.

There's a good chance that many consumers will be turned off to Pizza Hut by this incident. If the video goes viral, which is likely, then that's a guarantee. This won't just lead to traffic and sales declines. It will also trigger increased costs for Pizza Hut related to marketing that promises quality to customers and the potential for redesigned locations with increased full-kitchen visibility for customers. 

Fortunately, there is a positive angle here. 

Every misfortune leads to opportunity
As far as Yum! Brands goes, this is yet another hit to the gut after dealing with quality-chicken scares at KFC, and the bird flu, in China. However, Yum! Brands is still the fastest growing quick service restaurant abroad. Therefore, the company's long-term potential is still high. That said, the most recent incident won't help, and it might hurt the quick service industry in general.

Consumers are fed up with unhealthy food and unclean dining environments offered by quick service brands. That's why many consumers are turning to Subway, Panera Bread (NASDAQ: PNRA  ) , and Chipotle Mexican Grill (NYSE: CMG  ) .

What do these three fast casual (not quick service/fast food) brands have in common? Answer: You can watch everything that's taking place in the kitchen. Due to recent events and consumer distrust, this will likely be the future format at all fast casual and quick service restaurants. Therefore, Subway, Panera, and Chipotle are all ahead of the curve. Their food is also in high demand. And here's where it gets interesting.

You might be thinking that Panera and Chipotle don't serve pizza, but you're only correct on one account. Chipotle now owns Pizzeria Locale. It's currently only available in Colorado, and it's in its infant stages. But initial results are excellent, the atmosphere is clean and welcoming, and you can watch your food being cooked. And, of course, as a Chipotle brand, it only uses high-quality ingredients.

While this is well down the road, if Chipotle were to expand this brand given its early success, it would likely steal market share from Pizza Hut, Domino's, and Papa John's. Today's consumer is very demanding and wants quality product and service at all times. Pizzeria Locale would have a better chance at delivering than Pizza Hut, Domino's, and Papa Johns. Perhaps most important, it would be seen as unique.  

The Foolish takeaway
Yum! Brands might take a short-term hit for this recent incident. If the video goes viral and the news becomes international on a big scale (relative to the industry), then traffic and sales at Pizza Hut will decline, forcing Yum! Brands to put out the fire with increased costs for marketing and restaurant redesigns. Over the long haul, Yum! Brands should be fine. It's the fastest growing quick service brand outside of the United States. That should be enough to wet any investor's palate. Just be prepared for a bumpy ride.

If you're really looking to invest in pizza for the long haul, and you desire massive growth potential, then Chipotle's Pizzeria Locale is still in its infant stages. Based on initial success, it's logical to assume that Chipotle will eventually expand the brand. Please do your own research prior to making any investment decisions. 

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Read/Post Comments (126) | Recommend This Article (197)

Comments from our Foolish Readers

Help us keep this a respectfully Foolish area! This is a place for our readers to discuss, debate, and learn more about the Foolish investing topic you read about above. Help us keep it clean and safe. If you believe a comment is abusive or otherwise violates our Fool's Rules, please report it via the Report this Comment Report this Comment icon found on every comment.

  • Report this Comment On February 22, 2014, at 2:51 PM, sbirdy wrote:

    The new pizza place sounds like a vast improvement over the current pizza places.

    However, I stopped eating at fast food restaurants and pizza places a few years ago. Even without employees' bodily fluids in the food, the food is about as unhealthy as you can get. Eat at any of these pizza places and for the rest of the day, you feel as though you swallowed an entire bottle of table salt.

    The carbs, alone, will do horrific things to your blood sugar and put you on the fast track for diabetes.

    I know this from personal experience.

    Everyone is better off seeking out the healthier places to eat or making their own simple, healthy meals.

  • Report this Comment On February 22, 2014, at 2:54 PM, LegalGunOwner wrote:

    This incident shouldn't affect the average Pizza Hut customer...anyone who would eat that food, in the first place, ought not be put off by the actions of one stupid employee. "Relatively speaking," Pizza Hut's food is...barely food.

    If it were seriously concerned about it's reputation, it would scrap its entire menu and start over.

  • Report this Comment On February 22, 2014, at 3:00 PM, JuergenH wrote:

    I'm 63. Grew up in a very rural area. The first pizza I ever had was Pizza Hut after I got in the Navy chased down by 3.2 beer. Near the Great Lakes Navy Station over the border in Wisconsin.

    I don't like any of the chain pizzas nowadays. Too greasy, no real flavor. Easier to make it at home.

  • Report this Comment On February 22, 2014, at 3:05 PM, jmichaels wrote:

    Oh, I'm sure that we're talking about every Pizza Hut on every corner of every block of fifty states. I carried out a Pizza Hut pizza just last night from a really nice location in Burbank Ca. It was one of the better pizzas I've ever had. While this individual situation obviously should be dealt with, I don't think there's a need to bash an entire chain. I'm sure that there's a lot of situations out there that we'll never know about, so unless you want to end it all with a fast food armageddon of all brands, this is more than likely a result of the world we're living in.

  • Report this Comment On February 22, 2014, at 3:40 PM, macarthur1 wrote:

    Pizza Hut is the worst of the worst, bottom of the barrel. I've tried Pizza Hut in our town and out of town and get nauseous after eating it, every time.

    One pizza hut delivery came in a box that was literally SOAKED in grease. It was so soaked, you could poke your finger through the cardboard, not to mention how disgusting the pizza tasted.

    The Pizza Hut in our small town in Wisconsin is the same story. Multiple times, we've gotten the All Meat pizza and found what we THOUGHT were mini-shrimp, but they looked awful like fat gray maggots or grubs... I mean it HAS to be shrimp... right? Turns out, Pizza Hut doesn't even offer shrimp as a topping option...

    Many people here have the same experience. Pizza Hut is set up in a prominent location, but the place is so disgusting, it's just a mind-block, haven't gone back there in 10 years and I'm surprised they are still even in "business". Their commercials make the food look great, but we all know not to go to Pizza Hut, there are many other places that are MUCH better and safer.

  • Report this Comment On February 22, 2014, at 3:46 PM, tinytim wrote:

    Whenever I make pizza at home I always add a few boogers, mmmm..good!!!

  • Report this Comment On February 22, 2014, at 3:49 PM, petecrayton wrote:

    If it hasn't already, this type of thing can become a weapon for disgruntled employees.

  • Report this Comment On February 22, 2014, at 3:53 PM, JaredM80 wrote:

    pappa johns: was a dead roach in one of the boxes.

    hungry howie's: a staple in my mom's pizza

    luckily the only problems we had with our pizza hut pizza's was two slices stuck together and hand tossed that was more like in between hand tossed and thin crust

  • Report this Comment On February 22, 2014, at 3:56 PM, peeingoil wrote:

    I'd rather consume urine then have to bath in the chemical water in WV.

  • Report this Comment On February 22, 2014, at 4:10 PM, hafadek wrote:

    i have always had a concern about this, not being able to see who or what is preparing your food. be it a mcd's or an upscale restaurant, people do stupid things. i tell you a short story here. i am 56 been a truckdriver for 31 yrs and have mostly enjoyed eating the truckstop salad bars, i love salad. well this one trip about 7 yrs ago i went to restroom to wash-up and go eat my salad, well this greasy and grimy truckdriver comes out from the stall from doing a number 2 and just leaves, not washing his hands or nothing. i proceed to go to the salad bar and who has their hands in there..... yep that guy and let me tell you i have never eaten a salad bar again.. i cannot believe how filthy and dirty some people can be..

  • Report this Comment On February 22, 2014, at 4:16 PM, stetsonman123 wrote:

    An old rule that I live by with ANY restaurant is to visit the restroom even before I sit down or order. The kitchen is most likely close to the same condition the restrooms are in. If they don't clean the restrooms, then they aren't likely cleaning the kitchen either. I can even go one better than that though. If the outside of the store doesn't appeal to you, then don't even stop! And, that especially goes for the rear of the place where they take the trash out. If the ground looks or smells of old oil and trash...... get the pattern?

  • Report this Comment On February 22, 2014, at 4:33 PM, soliberating wrote:

    You pay people crappy wages... they are gonna act crappy.

  • Report this Comment On February 22, 2014, at 4:35 PM, nicsmom wrote:

    Keep in mind that these are the workers that think they deserve $15/hour. Give me break.

  • Report this Comment On February 22, 2014, at 4:35 PM, jackbutler5555 wrote:

    I have lived in an area renowned for its pizza, none of which coming from national chains. There is such a dramatic difference that sometimes I hear visitors who try our pizza prefer the chain restaurant kind.

    That preference probably accounts for the reason pizza chains proliferate in most parts of the country.

    But chain or no chain, an employee taking a whiz where he shouldn't can happen anywhere.

  • Report this Comment On February 22, 2014, at 4:37 PM, Spiderkh78 wrote:

    Pizza Hut is nasty tasting pizza to begin with. It doesn't matter what city or state it is in, they all taste like cardboard with nasty sauce. Try eating real pizza in New York City.

  • Report this Comment On February 22, 2014, at 4:38 PM, Paulson545 wrote:

    Who at Pizza Hut was dumb enough to release the video to the media and not keep the incident in house by just firing the manager and threatening to have criminal charges brought against him if he makes what he did public.

  • Report this Comment On February 22, 2014, at 4:39 PM, nicsmom wrote:

    Seriously, you think paying them more is going to change their behavior? If you want to get a raise, be responsible and work hard.

    Oh and think about this. If they start getting paid $15/hour your $9.99 pizza just went up to $25.00. it's called overhead, do the math. Simple economics.

  • Report this Comment On February 22, 2014, at 4:43 PM, 3dognight wrote:

    Doesn't surprise me a bit. Their managers' are punks & their district Managers' hide so no one can contact them. Their service sucks & their food ia apparently now flavored with urine.

  • Report this Comment On February 22, 2014, at 4:46 PM, dorkmeyer wrote:

    The open-kitchen design is somewhat reassuring---as far as it goes; however, just because that format allows the customer to be certain that his/her order's not being adulterated at that stage doesn't guarantee that a disgruntled employee (who may or may not be the one who's preparing said order) hasn't previously subjected the ingredients to some disgusting treatment. Ultimately, it's a matter of trust on the part of the customer (which is why I patronize fast-food "restaurants" only when I'm absolutely certain that no other option is available).

  • Report this Comment On February 22, 2014, at 4:55 PM, markt wrote:

    AND YET...People in the fast food chain restaurant business think they aren't paid enough.

    How much does a guy who pees in a food prep sink THINK HIS expertise is WORTH? IF I EVER found out THIS was going on in a restaurant where I ate....

    they would NEVER FIND THE BODY!!

    I once worked for Pizza Hut back in the days when they were RESTAURANTS.

    I would've fired whoever I caught doing something wrong let alone THIS. I also would've had them arrested.At the very least it would be vandalism.and probably some sort of criminal negligence

  • Report this Comment On February 22, 2014, at 4:56 PM, DirtySock wrote:

    Pizza Hut now uses the same exact dough for their crust that you get in a box of jiffy. So basically you are getting a pizza that costs about two dollars and pay $14.99 for it. They switched doughs about 3 years ago, coincidentally, the same time I quit eating Pizza Hut food, it was just a total rip off.

    Secondly, they don't put their toppings on TOP of the pizza where toppings belong, this makes it so that the "toppings" don't get fully cooked, they don't bake their pizzas in a pizza oven, they use some sort of belt driven broiler deal, so if the toppings are not on top, they don;t get fully cooked and the toppings do not release their full flavor.

    If you do not put your toppings on TOP of the pizza, you should not be allowed to call them toppings. The word "topping" even includes the word "top" in it, it is not hard to understand.

    Toppings go on top, this is not rocket science.

    In the end what you have a poorly tasting pizza made with substandard ingredients and being sold at premium prices. Talk about fool, if you eat Pizza Hut today still, you are indeed a fool.

  • Report this Comment On February 22, 2014, at 5:04 PM, zyggurat wrote:

    First of all, urine is sterile, so you can't actually catch anything nasty from it. Second, if you people think this doesn't happen at every other fast food chain in America, you are mistaken.

  • Report this Comment On February 22, 2014, at 5:04 PM, TCM29 wrote:

    Given the type of workers commonly found in fast food joints, this probably happens all the time. In the face of this incident, I find the latest Domino's commercial very unappealing when they show their "hand made" pizzas being made with bare hands.

  • Report this Comment On February 22, 2014, at 5:16 PM, HooliganBubble wrote:

    Peezza Hut

  • Report this Comment On February 22, 2014, at 5:17 PM, Gianni97 wrote:

    Ever since I enjoyed real Italian pizza (which is very simple) I haven't been able to stand the food that comes from any pizza chain. In Italy, nobody would ever dump a ton of toppings on a pizza. These pizzas look like garbage and that's what they are. As for the employee urinating in the sink, this happens in other fast food places as well. Even McDonalds.

  • Report this Comment On February 22, 2014, at 5:25 PM, chelbelle64 wrote:

    Our local Pizza hut is a nightmare. Understaffed on most nights, Horrible pizzas. Last one I got was a hand tossed supreme. What I got was mush. My dogs like it though. I told the manager what I thought of the pizza, She gave me a free one, like I want another. Pizza hut has gone in the toilet since they no longer make their own dough or chop their own veggies. How about bringing back the homemade pizza, you know fresh dough, sauce, veggies. That was my favorite pizza back in the day. Not anymore. Hey, Dominos or Papa Johns, what are your specials?

  • Report this Comment On February 22, 2014, at 5:51 PM, oorang wrote:

    Urine is sterile, so no big deal. Now, if the guy was taped pinchin' a loaf in the sink.......

  • Report this Comment On February 22, 2014, at 5:57 PM, myislandobx wrote:

    That is pretty disgusting! Now consider this:

    Please ~ google (pizza hut foaming agent)

    Its all about the chemical thats used in the manufacturing of the yum brand of cheese. Will freak you out and REALLY turn you off to P. H.. YUM, let's run and get a P H pizza today. It's actually much worse than taking in aspartame and all of its deviants, and MSG, and high fructose corn syrup. It's a need read.....

  • Report this Comment On February 22, 2014, at 6:18 PM, jdevola wrote:

    I stopped going to PH years ago because of unsanitary happenings. I complained, and they did nothing. Have no plans to ever go back.

  • Report this Comment On February 22, 2014, at 6:26 PM, HARLEYMAN1969 wrote:

    this is nothing compared to what you don't know goes on with your restaurant food. you know what they say; "what you don't know won't hurt you"

  • Report this Comment On February 22, 2014, at 6:29 PM, NEOK wrote:

    If you want fresh, try Papa Murphy's. They put any toppings on it while you watch, wrap it in plastic wrap and you take it home to bake it. You see EVERYTHING that goes on it and it's hot from your own oven. I only wish they'd get a gluten free crust so we could have it when our Celiac Disease suffering friend comes to a party.

  • Report this Comment On February 22, 2014, at 6:32 PM, WayToGoMurica wrote:

    Well, let's face it. Yeah, it's gross but it's probably the most "natural" ingredient on your pizza.

  • Report this Comment On February 22, 2014, at 7:38 PM, RobertLB1 wrote:

    The media is making a big thing out of this when it doesn't merit a blip on my radar. A kitchen sink has three tubs. 1 wash, 1 rinse, 1 sanitize for proper utensil cleanliness. Bleach and soap is included in the wash, and the rinse goes right down the drain. Nothing will survive the sanitize, so what's the big deal? They did nothing to the food, and the cleaning process will kill any so called gems. At best this is a local Health Board Issue that will lead to his firing. This should not hurt Pizza Hut as a whole, but that store will need to undergo a major management change. After a few months and a sign stating that its under new management that restaurant will return to normal.

  • Report this Comment On February 22, 2014, at 8:23 PM, TheeMadCatte wrote:

    LOL there goes Pizza Hut employee's working hours...

    Less sale = less money for the company = less minimum wage hours for the poor kid saving money.

  • Report this Comment On February 22, 2014, at 8:23 PM, ellymay wrote:

    i ordered from that pizza hut every weekend that i was off work, and i have to say that just the thoughts of him pee in that sink turns my stomach, and another thing, hes a district manager and is at all the local pizza huts, if he don't care to do that then whos to say they even clean the sinks, regardless, i will never eat there again

  • Report this Comment On February 22, 2014, at 8:29 PM, TheGent2U wrote:

    Oh, my goodness - this motley and foolish practice is performed at every Pizza Hut in this country. Oh, wait a minute. No, it isn't. Because local news teams would have reported it. Thank you for the tempest in a teapot. I trust your other offerings have far more wisdom than this one - which has none. One event in one store in one town in one county in one state in one country do not a habit make. The miscreant will be terminated, the local authorities will investigate, the matter reviewed and the incident forgotten. May I go back to sleep, now?

  • Report this Comment On February 22, 2014, at 8:31 PM, zythr wrote:

    Pizza hut appears to be focusing more on Wings, than Pizza

  • Report this Comment On February 22, 2014, at 8:31 PM, craftyscrapper wrote:

    I once ordered sub sandwiches (not from Pizza Hut), stood at the counter and watched the guy make them, wrap them and put them on the counter. I said now you can eat them and make me more because you made those with your bare hands - no gloves. The more I hear about these episodes the more I eat at home.

  • Report this Comment On February 22, 2014, at 9:27 PM, longoddr1 wrote:

    So Pizza Hut has video recorders at their sinks? 1 person does something in 1 store and the writer directs the problem at all the stores in the country! Must be a slow night for news in America.

  • Report this Comment On February 22, 2014, at 9:31 PM, longoddr1 wrote:

    Normally, urine is sterile. It is usually free of bacteria, viruses, and fungi but does contain fluids, salts, and waste products.

    Dr. Rebinowitz

  • Report this Comment On February 22, 2014, at 9:31 PM, JoeCeltics wrote:

    I can't stand Pizza Hut. They are arrogant jerks and lazy. They hate business here in Iowa. Any time you call them they make an excuse to try and get you to call a different company so they have less work to do. A shame really. I haven't ordered Pizza Hut in years due to the negative vibes I get calling them

  • Report this Comment On February 22, 2014, at 9:51 PM, TwoFools wrote:

    This reminds me of when a guy found a rat in his bucket of fried chicken. Luckily the head wasn't fully coated so it was recognizable. Happy KF"R".

  • Report this Comment On February 22, 2014, at 9:51 PM, InvisibleZombie wrote:

    By the time I'd read down to the urination paragraph I'd already forgotten which chain you were talking about since both were mentioned, so no, it won't affect my choices in the future. I have to assume hot water, soap and sanitizer have gone through that sink and the utensils.

    In fact imagining that I could reach my own kitchen sink for that purpose (which I won't try or condone!) I know how well I wash my dishes. My family eats out less due to cost and quality, the Youtube video stunts don't have any bearing on it.

  • Report this Comment On February 22, 2014, at 10:15 PM, luther349 wrote:

    i worked for pizza hut longer then i like to admit. employees become very disgruntled. due to the mix of over work load underpay crap hrs and customer getting in there face. not that that makes any of this right. but the problem is most stores have a huge turnover rate so you fire one set of screw ups for a entirely new set. because the only people willing to work this job is young kids. they also do one of those bs question test before hire and if you don't pass yes theirs wrong answers they will not hire you despite having a good work background references etc.so what happens the batch they pull from is based on a pointless assessment and will you see the results.

  • Report this Comment On February 22, 2014, at 10:29 PM, NDimensionalDino wrote:

    Still not nearly as bad as what happened at Eaker AFB, Blythevill AR. while I was stationed there. They found some cook pudding off into the mashed potatos. Apparently, the guy made it a regular habit for several months. He was out of the service within a week, but who knows where he's working now...

  • Report this Comment On February 22, 2014, at 10:43 PM, Dervick wrote:

    This reminds me of a Jerry Jeff Walker song...

  • Report this Comment On February 22, 2014, at 11:23 PM, entheogenius wrote:

    In Washington state once upon a time there where rumors of a Dominos' employee mixing sperm samples into the cheese and when he was caught and had to go to court for it he said " I've been jerking off in your pizza for years". Is it true? I don't know maybe an urban legend but still pretty gross.

  • Report this Comment On February 22, 2014, at 11:42 PM, Rantingmonkey wrote:

    Kinda curious how a more open kitchen would help consumers feel better about someone urinating in a sink after hours? Are you expecting them to got to full glass walls?

  • Report this Comment On February 22, 2014, at 11:53 PM, NOMORENOMORE62 wrote:

    I don't believe I will be eating PIZZA from PIZZA HUT for quit some time now. This is just gross!

  • Report this Comment On February 23, 2014, at 12:01 AM, Dawn wrote:

    One commenter mentioned he judged the restroom and figured the kitchen probably looked similar. That is one good approach, but the truth is that there are noticeable personality differences between the type of staff that would misplace their gripes by acting out against unsuspecting customers and the type that would simply quit their job when they are fed up. If the people at the pizza hut are dressed nice and are friendly, you are probably okay. If they look like punks and act like taking your order is a bother, don't go back. You may find yourself tolerating more than their attitude.

  • Report this Comment On February 23, 2014, at 12:32 AM, Protondecay123 wrote:

    Obviously written by someone who has "friends" that are short Yum.

  • Report this Comment On February 23, 2014, at 1:08 AM, rainwriter88 wrote:

    For years, I've wondered when the eating public that trustingly buys and consumes fast food would get it: as with everything else, craft has all but disappeared. Take Mo's in Newport, started by a woman with an idea that involved quality food at good prices, as an example of one business that earns the public's trust every day. There are tens of thousands of small businesses where food preparation is considered almost an act of worship to the One feeding everybody. Profit is not the only consideration, and their customers are not anonymous cattle.

    Unlike the way it's done among many of the thriving fast-food chains. Both food and people are treated with less than respect, if not the outright contempt shown by this video. Maybe they'll wise up in time. Another Jack-in-the-Box might bring back home cooking.

  • Report this Comment On February 23, 2014, at 1:18 AM, Otter63 wrote:

    I worked at a national pizza chain for one night. As a pizza maker. I witnessed a fellow pizza maker, clean & wash out the inside of a dirty garbage can, in the sink, where the dishes were, and then proceeded to start making pizza's again, without...washing his hands. I left & never came back. But...you can't blame just Pizza Hut on this sort of thing. It happens in EVERY...fast food resturant, and every National chain resturant, even your local neighborhood resturants. They are paid crap. So there is absolutely no pride in their jobs at all. But there will always be stupid people out there doing stupid stuff like this.

  • Report this Comment On February 23, 2014, at 1:19 AM, youisaname wrote:

    The title for this article should have been,

    "YUM! Piss Hands Pizza!!"

  • Report this Comment On February 23, 2014, at 1:35 AM, foetal1tyx wrote:

    And the "healthy" alternatives are places like Subway whose bread contains the same chemical found in Yoga mats of all things.

  • Report this Comment On February 23, 2014, at 1:45 AM, joyfool wrote:

    In the employee's defense, urine IS sterile...just sayin' ;-)

  • Report this Comment On February 23, 2014, at 2:23 AM, feelie75 wrote:

    'whet', not 'wet', author. regardless, with the overwhelming number of similar videos for ALL 'fast food' places, I don't think this one will make any dent in their business.imo. :)

  • Report this Comment On February 23, 2014, at 3:18 AM, SUZ wrote:

    YES IT IS TRUE URINE IS NORMALLY STERILE. BUT NOT IF THE PERSON HAS A URINARY TRACT INFECTION, BLADDER INFECTION, E.COLI HAS EVEN BEEN FOUND IN URINE. SO PEOPLE DON'T ASSUME URINE IS ALWAYS STERILE.

  • Report this Comment On February 23, 2014, at 3:22 AM, lhooq wrote:

    Oh, so you eat fast food? I worked for a national pest control company that serviced many of these national brands. The stories I could tell you about mice, rats, roaches, flies, crickets, birds! If the place isn't spotless, don't eat there. This includes places you might go just to get a coffee in the morning. Did you know how much cockroaches love heat, steam, and coffee grounds? Yep, tons of roaches just living and breeding in that beautiful environment. Right up in the machines. And rats just love fries. I'm telling you that I read a report from a manager of a national fast food company that a rat fell off a hook on the ceiling into the fryer. You think they changed the oil? Oh NO! If you give the slightest f*** about what you eat, just make it at home. And if you live in NYC, Bakersfield, Louisville? Probably just never eat out again. And pay extra attention to the supermarts food courts and grocery aisles too. These places are havens for wildlife and poop. Whenever you are dealing with a 15 year old who doesn't give an eff about hygiene and safe cleaning practices, you are just basically putting his a-hole into your mouth. Convenience? Comfort food? No!!! We all know how terrible that crap food is for you, just by looking at the ingredients, but these places are beacons for infestation and these companies will do the minimum possible to clean it up. See ants? Do NOT eat there. You're welcome.

  • Report this Comment On February 23, 2014, at 3:34 AM, GHerring1 wrote:

    All these comments about how urine is sterile. Of course it's sterile. Nothing lives in poisonous waste. Biology 101. Any organism's waste is poisonous to itself. That is why it has to get rid of it.

  • Report this Comment On February 23, 2014, at 3:55 AM, Bbinks wrote:

    How many restaurant workers do not wash their hands after having a micro thin piece of paper between their hand and their rectum? Not at a PH, but I went to the restroom before ordering. An employee came out of the stall, and back to work he went as I was washing my hands. I was seconds behind him, and back to the prep line he went.

    I did not order. I went into my car and phoned the local health department.

  • Report this Comment On February 23, 2014, at 4:26 AM, PerfectPink wrote:

    Panera Bread is also adding panini's to their menu next year.

  • Report this Comment On February 23, 2014, at 6:34 AM, ReallyLily wrote:

    It's hard to find quality pizza anywhere today, from what it used to be. It's equally hard to find good clean food from Fast Food places. Most Fast Food places have KIDS working in them, and they are the culprit. They seem to "get off" on what they can do to the food and get that big thrill when they know people are going to eat what they "add." Pretty disgusting. But, that's the nice thing about Karma, which you can never, ever, escape. And when it comes back on you, it comes back ten-fold. This is the law of the Universe. You should have to be 40-plus years old to work in Fast Food, by then you have a little bit of sense. I don't even want to imagine what I have eaten at some of these places in my lifetime. One time at a BK drive up window, the guy who handed me the burger looked at me so very strangely, it was (as if) he sure wished he could see me eat that burger. As i drove on thru the drive way out, I hope he saw me throw the burger in the trash can, and I laughed all the way home, no kidding! Something dreadful was on that burger and I am serious. Actually, thinking back, I should have taken it to the Health Dept.

  • Report this Comment On February 23, 2014, at 9:07 AM, virgilcole wrote:

    To be honest, Pizza Hut is already facing a PR nightmare before the guy peed in the sink.

    I can't speak for any other cities, but we stopped going to the Pizza Huts in our city because of the abysmal customer service. Too few employees, and drop in quality of the pizza.

    Obviously it never was the best pizza in the world, but it was good, but now it isn't even worth eating. Couple that with the lack of any sort of work ethic by the employees, and you get a drop in quality.

    Given that Pizza Hut hires DM's that don't mind urinating in the kitchen sink of it's restaurants, and none of it comes as a shock.

    Besides, I've found that it's a LOT cheaper, more fun, and a Hell of a lot easier to just cook, or go to a restaurant where they focus on the food, and less on how fast they get it out to you.

  • Report this Comment On February 23, 2014, at 9:31 AM, ugo wrote:

    My nephew works at a Dominos and shares with us some pretty disgusting stories. I would imagine it goes on a lot more than we care to think about.

  • Report this Comment On February 23, 2014, at 10:05 AM, BigFED wrote:

    "Unhealthy" and "Unclean" are TWO totally separate items. Unhealthy is a matter of perspective and CHOICE!!!

    If "Consumers are fed up with unhealthy food", then the lack of business would force these places to close! It appears that the public in large, is refusing to be force fed that shrill cry of "unhealthy".

    As to the "Unclean" part of this, ANY, and I do mean ANY, restaurant, at ANY level, of ANY reputation is subject to these random (or even pre-planned) acts of contamination. Whether using a personal excretion substance or by introducing a foreign product, these acts can NOT be subverted or prevented!!!

    Health code inspectors do what they can to find violations, but are NOT able to monitor all the food businesses 24/7! Just don't piss of your waiter or any other staff member when you are eating out.

  • Report this Comment On February 23, 2014, at 10:38 AM, sogole wrote:

    Today in America truth matters little but here goes:It is how children are broght up.

  • Report this Comment On February 23, 2014, at 10:46 AM, coralsea43 wrote:

    in 1973 i was on an aircraft carrier in the pacific,one day the captain came on the intercom and ordered all personal to report to the mess deck to receive a shot for hepatitis ., we found out why. a crew member urinaited in the potatoes. he received 20 years in the brig. anyone caught doing something like this should be punished in the same manner. 5000 sailors were placed in danger by one sailor.

  • Report this Comment On February 23, 2014, at 11:19 AM, AZguy wrote:

    Pizza Hut was never better than in their early days, before they were bought by Pepsi-co. Been a steady downhill slide since. Now it's just nasty. There are so many choices today, why would you go do Pizza Hut? The YUM brand restaurants (and many others) are staffed with kids who never learned a lick of respect or regard for others.

  • Report this Comment On February 23, 2014, at 11:25 AM, wdsab wrote:

    As bad as sitting on the Xerox machine at an office party and pressing "COPY".

    Better yet this can be used to trigger a new dynamic approach to marketing a new pizza "P. P. Pizza" or the "The Pizza By Dick".

  • Report this Comment On February 23, 2014, at 11:27 AM, BoredInToledo wrote:

    ring, ring.....Hello? Pizza Hut? Yes? OK, good. I'd like to place a take out order. Ummmm, let me see. I'll have a large pan pepperoni with extra boogers and urine crust topper. 20 minutes? OK, be there in a bit. Bye.

  • Report this Comment On February 23, 2014, at 11:32 AM, quickdraw12 wrote:

    Pizza Hut should change its name to PeeZza Hut :)

  • Report this Comment On February 23, 2014, at 11:57 AM, gottheit2005 wrote:

    Smartphones may destroy this country. Faster then the government. I for one will see police or government officials doing something wrong within minutes I will post it on the web. I think this country needs to realize not much stays behind closed doors anymore. So people start taking more videos and recordings of how fu**ed up your voted in people really are.

  • Report this Comment On February 23, 2014, at 12:00 PM, commonsenseamust wrote:

    I used to work for a $1.00 an hour and I would never have dreamed of doing something like this. I did the best job I could. People now days think they have that sense of entitlement. If I don't make a lot of money then they are going to do a cappy job and everyone is going to pay for it. That my friends comes from their upbringing. I was taught to work hard, always do your best no matter what, be respectful, responsible, and look for other opportunities if the one you are in isn't working out. Today I have a very successful career and I am happy to say an amazing work performance record. Oh and by the way I never peed in my employers sink, put a booger in someones food, or forgot to wash my hands before going back to the work place. I earned my way. I wasn't entitled to it.

  • Report this Comment On February 23, 2014, at 12:28 PM, buddah610 wrote:

    I ordered from Pizza Hut about 4 years ago.I didn't want to because I'm not a fan but my girlfriend liked their pizza. So...we ordered a New York style pizza.As we started to eat our delivered pizza, I felt something weird in my mouth. I spit it out and discovered a long freshly cut fingernail. It had to be from a woman or a guy with very long nails but the thing is, it wasn't chewed off, it was clearly a smooth cut.After I vomited and brushed my teeth and I was tempted to gargle with bleach. ..we called Pizza Hut anf asked for a manager. Surprise! No manager. So I told the kid what happened and he took my number and said the manager would call. I waited, called, went in to the store but was never helped. Never offered my money back. Never an apology. Nothing. I never

  • Report this Comment On February 23, 2014, at 1:19 PM, greeneyes wrote:

    well i just like to say that with the state that the world is in today,it does not surprise me at all,this world and the inhabitant need a very needed overhaul,being a Christian all i can say is that we need Jesus,and we need him, not now, but RIGHT NOIW!!!!!AMEN!!!

  • Report this Comment On February 23, 2014, at 1:22 PM, BobG52 wrote:

    I only want to go to a pizza place where I can pick my crust (including thint, lo carb) and all the toppings arrayed as I want them when I am sharing with picky family members. Only a few places are set up to do this.. and often I just buy the raw dough in a bag and go home to put my own together. This is the right way to make a pizza.... future.

  • Report this Comment On February 23, 2014, at 1:29 PM, dirtyredd68 wrote:

    A few years ago a new pizza chain opened here in Cleveland. A couple years ago I needed to make some extra money, so a friend of mine told me they were hiring delivery drivers. I'm there one evening and they are slow, so instead of delivering I'm asked to wash the dishes, I'm not feeling it, but OK. I wash them as if I were washing my own at home, thoroughly. I finish, make a few deliveries and leave.

    I'm asked to wash dishes again, I'm a delivery driver not a dishwasher, but fine. Again, I wash them as if they are my own. This time the manager walks past and sees me cleaning the pans they proof the dough on. I'm scrubbing hard because some dough is stuck.

    He tells me not to wash them like that, to just rinse them and set them on the racks to dry. I tell him there is stuff stuck on here. He tells me not to worry about that, just rinse and put it up.

    I'm standing here thinking WTF, these pans are dirty, people have touched them, dirty dishes have touched them, and all I'm supposed to do is rinse them?

    I used to get something to eat before I left for the night, but that night was the end of that. It looked so clean to me when I was just coming in getting deliveries and leaving out. That night was an eye opener for me though.

    It just goes to show you that, even though you may be able to see the food prepared, or the place "looks" clean; unless you know the cleaning standards you can't be sure. I haven't been a big fan of fast food in a long time, unless I can't avoid it. It doesn't taste like it did when you were a kid, and most places are looking for the cheapest way to make the most money; so it's a gamble with what you are really getting.

    Unless you have worked in a particular fast food place or know someone who does and they tell you it's cool to eat there, it's better to just avoid them altogether if you can.

  • Report this Comment On February 23, 2014, at 1:31 PM, ShiningGenji wrote:

    oh, come on!

    Pizza Hut only needs to explain to the American people that urine is very nearly sterile, at least when it comes directly out of the body.

    there unnamed, but well-trained, district manager was very careful to not let his pee sit around in a bottle or something, and so likely become a breeding ground for bacteria, before he dumped it in that sink where utensils were washed.

    as well, they should point out, that Salvadorian castaway wasn't harmed any when he spent seven months drinking his own urine.

    heck, he sounds like the idea spokesman for Pizza Hut!

    PR "problem" solved!

  • Report this Comment On February 23, 2014, at 3:29 PM, gamboa411 wrote:

    Really disgusting. We should have an national food handlers license that everyone that deals with food prep or serving. That way idiots like this would get their license revoked and never be able to work in the food industry again. Reminding self not to eat if passing through WVa.

  • Report this Comment On February 23, 2014, at 3:34 PM, Wenmomojo wrote:

    Check out your local mom and pops restaurants before going to the corporate machines. The food is often a lot better, better service and the money stays in your own community.

  • Report this Comment On February 23, 2014, at 3:36 PM, sporked wrote:

    Forty years ago several of the local neighborhood degenerates got hired as kitchen help at a well known old Country club on the South side of Chicago. All the members were influential in politics, doctor lawyers ect . Lets just say these guys put every bodily substance you can produce into the food at one time or another.

  • Report this Comment On February 23, 2014, at 3:41 PM, zornwil wrote:

    This article seems to me to imply that Domino's change in recipe for their pizza was caused by the employee abuse incident. That's not the case. The remake of their recipe, which was in the news in the same year as the incident, had been "years" in development, according to http://www.sogoodblog.com/2009/12/16/dominos-unveil-pizza-re... or in development since 2008 according to http://www.cbsnews.com/news/dominos-new-recipe-only-50-years... .

  • Report this Comment On February 23, 2014, at 4:32 PM, FoolishHeart wrote:

    Since this happened in West Virginia, I would be much more concerned about the water used than anything. ANY restaurant , no matter how good could have a single employee do something so stupid. Its sad :(

  • Report this Comment On February 23, 2014, at 5:01 PM, Lesse wrote:

    do you not know these places are owner operated, and if they are following company policy things like this would not happen because all managers and above would be serve-safe certified. local places not part of a chain may not even have one person with serve safe if they do it will be posted or or you can request to see certification. if you have any problem you should contact main office or go above there heads. that will make you part of the solution not the problem.

  • Report this Comment On February 23, 2014, at 5:11 PM, Cuposoup wrote:

    Deploy a Lincoln into the upper deck.

  • Report this Comment On February 23, 2014, at 5:50 PM, LookatMe wrote:

    TRUE STORY: I worked at a movie theatre when I was a teenager...My coworker got sick and threw up on the hot dogs. The manager had him wash them off and put them out to sale!!!! There's always a question mark when eating in a public place...where doesn't matter!!!! But most of us still eat out. I live in a major city where there's literally a restaurant on just about every corner. We'll continue to hear these stories and view the videos and forget about it a few months later. Bon Appetit!!! :)

  • Report this Comment On February 23, 2014, at 6:02 PM, jfelano wrote:

    Whatever, even if you just eat cereal you consume 40lbs of bug's every year. It's a fact of life.

    Everything you eat contains crap. If your a vegetarian, all you food is grown in poop and feces, so what's the diff?

  • Report this Comment On February 23, 2014, at 6:40 PM, BloviationNation wrote:

    On a trip to across Maryland's Eastern Shore last month me and my daughter stopped at a Pizza Hut. After being seated we became disgusted with how dirty the environment felt. We had eaten there before and the food was always great but this time we didn't wait to sample the fair. The table and menus were so sticky that your fingers literally stuck to them. They had taken us to that table so I must believe it had just been wiped down. Its amazing how something so minor can be so effective at destroying ones appetite. It made us get up and leave.

  • Report this Comment On February 23, 2014, at 11:40 PM, Alishacas wrote:

    My family has owned a child care center for 24 years, we all know the health and sanitation laws for places that prepare and serve food in our area of Missouri. The big rule being you have to wear gloves. Well, my mom and I decided to stop at a Jack-in-the-Box for lunch, this was several years ago, and as we are waiting in line we notice that no one is wearing gloves, and one young girl in the back is just playing with the cheese slices. She is just slap back and forth between her hands. I finally just walk up to the counter and told her she was supposed to have gloves on. And she told me that was not what her manager told her. The manager came up to me and told me as long as the staff washes their hands every 20 minutes they don't need gloves! I asked her who the hell told her that and she said her health inspector. well, my mom and I walked right out called our health inspector, and she said that was the most ridiculous thing she heard and she sent a surprise inspector out that same day. My mom and I never wanted anyone in trouble, we just wanted them to have the correct information. Because I find it hard to believe all those teenage workers were remembering to wash their hands every 20 minutes.

  • Report this Comment On February 24, 2014, at 1:22 AM, Big1nine wrote:

    Piss won't hurt yah.

  • Report this Comment On February 24, 2014, at 1:24 AM, aeroloose wrote:

    The only time I ever got Food Poisoning was in 1971 from a Luigi's Pizza (local shop that folded 3 yrs. later) that had tainted Hamburger on it. I Love Pizza but I haven't had Hamburger or Sausage on one since then and NEVER will.

    I believe Our Food is Pretty Safe but just like Firearms, One Idiot with a Grudge, or an Owner trying to stretch a Dollar, can make it Deadly and We won't know about it until it's too late to change the outcome. If You see Someone in the Food Service Industry mishandling food You are witnessing a Crime, Report Them because They will continue that behavior until They are forced to Stop. GET INVOLVED! We have to Stop ignoring the SICKOS in Our Midst. Pretending They are invisible will not make Them Go Away!

    I can't Believe People actually eat Pizzas from Dominos, I've had to return every one I ever bought...YUK! I never returned a Pizza Hut Pizza but I've only bought 6 or 7 in 30 years. We get Our Pies from a Local Shop since the late 70s and they're always right.

  • Report this Comment On February 24, 2014, at 1:48 AM, commonbarbie2000 wrote:

    I will never eat at Pizza Hut again!! Back in 2000 my husband took me to one in Senatobia MS. We had decided to do the lunch buffet and as I was eating my chocolate pudding i felt what I thought was a hair in my mouth. It turned out to be a damn spider leg and the rest of the spider was still in the pudding. The only thing the manager did was offer me my lunch for free not even an apology. It was revolting then and still is to this day. Makes me queezy again just thinking about it and I have never dined or ordered at another Pizza Hut and never will.

  • Report this Comment On February 24, 2014, at 8:34 AM, funfundvierzig wrote:

    PIZZA HUT

    "We put the 'P' in IZZA!"

  • Report this Comment On February 24, 2014, at 10:06 AM, meumtuem wrote:

    Pizza Hut went downhill when they switched from fresh ingredients to prepackaged and pre-prepared pizza dough. It's not a pizza! It's an assembly line of bread on a conveyor belt.

    I got food poisoning from one here in Pasadena, California two years ago. I thought it was the flu but went to the doctor and had to be hospitalized for three days. I'll venture to bet that other people who came for the Rose Parade also got sick and thought it was the flu or a 3-day bug.

    In my opinion, Pizza Hut and other chains should be inspected more regularly to protect us from food poisoning.

    I won't eat there again....ever.

  • Report this Comment On February 24, 2014, at 10:07 AM, BrokenEar wrote:

    Last time we ate at a Pizza Hut all the utensils they provided us with were not clean. This was in Boulder City, Nevada. The manager sent them all back to be washed again, and profusely apologized to us. We took it all in stride as there seemed to be a lot high school kids working there. However, with all the bread-less pizza recipes now available, we find it much tastier, and less filling to make our own. https://www.google.com/search?q=breadless+pizza+recipes&...

  • Report this Comment On February 24, 2014, at 10:08 AM, meumtuem wrote:

    Some of the comments posted are from Pizza Hut Corporate Relations employees. Please identify yourself as such.

    Otherwise, you are just perpetuating the misinformation under the guise of a "regular" web posting by a consumer.

    Thanks.

  • Report this Comment On February 24, 2014, at 10:19 AM, cri33 wrote:

    "Well I had a little too much beer and I didn't know that wasn't the urinal" OR "gosh...I had to go and both restrooms were full...what do you expect me to do?"...OR "I am pissed (no pun intended) that I didn't get the raise I was promised so I got mad and....". I haven't eaten at Pizza Hut in a long time but it wasn't due to "incidents" like this. I just didn't like their pizza. There is a Round Table nearby so I go there for buffets and I haven't even gotten sick yet! There used to be a Pizza Hut near where I live but rarely went in there. I think it closed up but I am not sure. I was never impressed with their pizza.

  • Report this Comment On February 24, 2014, at 10:58 AM, Mackaroo wrote:

    It might be the local culture, but I have worked for years (part time) in Pizza Hut, Papa John's, Dominos, and Vocellis and never saw an employee deliberately contaminating food. Once, a dough mixer steel blade broke off at Pizza Hut and the employees wanted to use the 40 lb. dough ball to make pizza. I (a driver) insisted they throw it all out and they did. I'm not denying horrible things happen, but I have never witnessed them. The workers are trained in sanitation and seem eager to comply. As I am in a University town, the employee quality might be better here than in other places.

  • Report this Comment On February 24, 2014, at 10:59 AM, joebass985321 wrote:

    To the guy who thinks Heine is sterile...drink up. Not true....I do gonorrhea and chlamydiae tests daily on urine samples. And that's just the start....

  • Report this Comment On February 24, 2014, at 12:37 PM, chefarino wrote:

    I am a chef for over 30 years--soon going to start a mobile gourmet food business--I have worked at mcdonalds,giant eagle,vocellis pizza,fox's pizza,pizza hut,etc. and there is no restaurant or pizza place I feel 100% safe to eat at--also when you buy a frozen pizza or any frozen food product you have no idea what those employees are doing--always buy fresh food and cook yourself--freeze your own food and take it to lunch--you will be much safer handling the food yourself--even some of your mom and pop places dont always do the right thing--there should be daily inspections of every food place around--done by the state-paid for by the place of business-and cameras should be in every kitchen-and should have to be watched by a responsible person at every end of day--this would help prevent a lot of the disgusting practices--just watch the movie WAITING--and you will see what could be happening at your favorite restaurant--im not saying every place is like this--but most probably are! Be Safe-make it yourself!

  • Report this Comment On February 24, 2014, at 1:44 PM, tcandadai wrote:

    It is not about Pizza Hut or Domino's. We Americans are disgusting. That is the real problem.

    We do not eat out for similar reasons; only occasionally. Even that we may stop.

  • Report this Comment On February 24, 2014, at 2:42 PM, nmwander wrote:

    Well.

    As long as he washed his hands before returning to work....I dont see what the problem is!!

  • Report this Comment On February 24, 2014, at 2:43 PM, nmwander wrote:

    Heck. Its West Virginia. Y'all should be thankful that Pizza Hut at least has working indoor plumbing!!

  • Report this Comment On February 24, 2014, at 2:46 PM, nmwander wrote:

    A Pizza Hut. In Kermit, WV.?

    And nobody's burned it down yet??

    Everyone in WV knows...

    Do NOT under any circumstances, stop in Kermit.

    Kermit is one of the most dangerous places in the USA!!

    they just plain dont give a "F" in Kermit.

    The state police refuse to go into Kermit to break up bar fights, cuz the entire bar will stop the fight and shoot at the state police.

  • Report this Comment On February 24, 2014, at 3:44 PM, WHOVPLLC wrote:

    If you ever knew anyone who worked in a restaurant or Commercial Food establishment and heard some of the stories they tell you would only eat food prepared by yourself or someone you knew well in your own home. Do you think, for example, that every steak that gets accidentally dropped off the grill automatically goes into the garbage?

    Just a question.

    WHOVPLLC

  • Report this Comment On February 24, 2014, at 5:48 PM, attaral wrote:

    Back when I was in high school I had an acquaintance who worked at a well known fast food burger chain. He told me how he and his co-workers would play hockey with the frozen burger patties, and then cook them up to sell to the customers. But that wasn't so bad....he also mentioned how they would pee in the jar containing the pickles and then put the pickles onto the burgers. That was 31 years ago and I have not eaten fast food since. It should be a lesson for employers....if you want to pay a crap wage to your employees, expect to get crap employees.

  • Report this Comment On February 24, 2014, at 5:54 PM, MoreIsNotEnough wrote:

    This story has pretty much turned me off to pizza altogether.

  • Report this Comment On February 24, 2014, at 6:17 PM, Haggy wrote:

    Yes, urine is sterile. For those pointing to unlikely UTIs and traces of e-coli, consider that the chances of an employee in a random restaurant not washing his hands, or even not washing them properly, is far greater than the odds that you will end up getting something contaminated from being in that particular sink. It's not as if he left the drain plugged (was it?) and did the same in each Pizza Hut in the nation.

    People should be concerned about what goes into their food, and there's not much difference between one fast food pizza place and another when it comes to that. I never ate Papa John's pizza until they came out with a 100% whole wheat dough version. It tasted like cardboard. If it tasted like that to me, and I rarely eat refined grains, then I can't imagine other people wanting the almost healthful version of their food.

    Perhaps their slogan should be "Dominoes employees piss in you food just as often." They could always bribe somebody to assure it happens exactly once.

  • Report this Comment On February 24, 2014, at 6:18 PM, Sedimentary wrote:

    Don't ever think that this is isolated to fast food stops. If you are under the impression that the mom and pop restaurants fair better think again. They have no surveillance systems, there is no formal sanitation procedure, the resources allocated to sanitation and equipment maintenance is not that of the large companys. The article specifically directs the reader to Panera Bread. Really think there's more care put in their food? Only positive is that there are more employees on on any given shift, so more eyes on the sauce.

  • Report this Comment On February 24, 2014, at 6:21 PM, allemmon wrote:

    I find it odd that the article mentions Panera Bread, Chipotle Mexican Grill and Subway are favored vendors because of food preparation visibility. I have yet to visit any fast food establishment, previously mentioned included, with a clean table, bench. chair, salad bar, floor, or restroom. I have stood in-line waiting to order at several famous hamburger establishments and watched personnel exit the rest rooms with mop and bucket, enter the food handling/prep area, stow a filthy bucket of water with associated mop, wipe hands on dirty apron and stuff bags and handle food for the "eat here makum sick crowd". I really think it is foolish to say that any restaurant, no matter what the name is, places food quality above the bottom line. I have yet to receive anything plate or sandwich that matched the quantity of food or quality of food that nice overhead menu pictures present. I think my cooking is the only way to go, grow it, raise it, and preparing it yourself is best for all. Now lets talk about how the food is raised, picked, slaughtered, packaged, transported, stored, handled etc.......

  • Report this Comment On February 24, 2014, at 6:56 PM, gskinner75006 wrote:

    Given what I have seen of servers in restaurants these days, this act is minor compared to what's happening with your food. Never have the Alfredo sauce of the servers name is Alfredo.

  • Report this Comment On February 24, 2014, at 7:40 PM, cmalek wrote:

    Big, Fat, Hairy Deal! Let's have jihad against Pizza Hut.

    If people knew what goes on in ALL restaurants, from the greasy spoons to 5 star high-profile establishments, they would NEVER eat out.

    If you really want to puke, check out the Health Department regulations for making the food stuffs that are supplied to grocery stores and supermarkets. Check out how much rat droppings are allowed in flour, how much hair and other foreign matter is allowed in ground meat, how much "contaminants" are allowed in milk. The list goes on. And just because you shop at Whole Foods or Sprouts or any other "organic" market, don't feel superior, your food is no better. They are subject to the same health regulations as food manufacturers. Between the farm and the store shelves there are literally dozens of places where the food can be contaminated and/or adulterated. The only way you can be sure that the food is clean is to raise it yourself.

    BTW - for those that "eat only organic", don't worry, rat droppings and hair are totally organic.

  • Report this Comment On February 24, 2014, at 9:48 PM, ayaghsizian wrote:

    I will admit to this group that I like pizza hut. Every restaurant has some disgusting story that we don't know about. I don't get sick often. I wish I had pizza right now.

  • Report this Comment On February 25, 2014, at 1:11 AM, Linh27 wrote:

    This idiot got paid $68,000.

    He could have pee his way to the top? He might have been CEO had it not been for that video.

  • Report this Comment On February 25, 2014, at 2:37 AM, jfjftmyers wrote:

    Two articles in the same issue where the writer condemns a company and at the same time hypes stocks on the MF list of stocks. Disingenuous.

  • Report this Comment On February 25, 2014, at 11:39 AM, RealityCounts wrote:

    Hire $6/Hour Illegals to run your business while your back is turned-this is what you will get.

    Hell, your discussing luxury foods in Guatemala or Paraguay, or wherever our New Wave of Illegals comes from...

  • Report this Comment On February 25, 2014, at 12:09 PM, NYCDOG wrote:

    I'm not breaking new ground here..just siding with the "non-dupes"..apparently running at about 27% in this thread. As a "disclaimer", I only eat truly Italian-American pizza made at independent operators-on a taste criterion. I also realize-duh- fast food isn't the healthiest option ever..but the most craved more than occassionally. Granola-heads pursue your own food habits-leave me to mine

    That being said, how does a person's mind function at such a low level that they tar an entire chain because one franchise outlet across this great nation has an idiotic/disgruntled employee/ex-employee who urinates in a sink. As brainless as the employee was, anyone who EXTRAPOLATES this to make it sound like it's company policy throughout the land, is just as brainless. The writer ties it in with Domino's candid confession of a few years back that their pie needed improvement after an isolated nose-picking incident. No connection-just an inferior (now somewhat improved) pizza. Don't expect this to trigger any appreciable sell-off among anyone who signed their brokerage account with anything other than an "X"

  • Report this Comment On February 25, 2014, at 5:07 PM, Wills61 wrote:

    I worked at a Stuckey's, My Dad owned a Pizza joint and I worked for an upscale Golf Course named after a famous PGA player. If one only knew the half of it one would never eat out again!

    By the way way...go visit a food possessing plant..you might just go on a starvation diet.

    Try this..when you enter a restaurant of any kind...mention that the servers will be well provided for...ie. TIPS! TO INSURE PROPER SERVICE. LOL

  • Report this Comment On February 28, 2014, at 12:16 PM, JoeinMN wrote:

    I have worked at Pizza Hut off and on for 17 years and I have never witnessed intentional food tampering. As long as Americans are fat and lazy and as long as Pizza Hut will bring your food to your door, the company will be just fine. Somehow, with 19 places that deliver food, whether sandwiches, pizza or chinese, in my area, our store somehow has survived.

  • Report this Comment On February 28, 2014, at 12:18 PM, JoeinMN wrote:

    Does anyone here eat eggs? They sit in chicken crap for hours...

  • Report this Comment On February 28, 2014, at 12:26 PM, SwampBull wrote:

    Learn to cook!

  • Report this Comment On March 01, 2014, at 10:43 AM, larryfr1 wrote:

    is any restaurant filthier than Burger King ??

  • Report this Comment On March 02, 2014, at 2:22 AM, lowmaple wrote:

    I certainly don't work at Pizza hut but l found their pizzas much better than the cardboard one l had from Dominos. The one time l ate from dominos the box could have been better. Let's face it idiots work at many of these places.

  • Report this Comment On May 28, 2014, at 10:34 PM, thidmark wrote:

    I don't drive anymore because I know somebody who got in an accident.

    That's how ridiculous some of you dolts sound.

  • Report this Comment On May 31, 2014, at 2:50 PM, emarshall12 wrote:

    Thank you for the post. I love trying new restaurants to find the best pizza in the city. What is your favorite pizza place?

    Emily Marshall | http://www.chicagodeepdishpizza.com/en/about_us.html

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