There's a Bank Run on Bitcoin. Here's Why Customers Will Never Get Their Money Out of Mt. Gox

Yet another piece of bad news hit the bitcoin market this weekend. What does this mean for investors in the virtual currency?

Feb 24, 2014 at 12:34PM


The homepage for Mt. Gox proclaims its customers can "trade with confidence on the world's largest Bitcoin exchange." The only problem, of course, is that beginning last summer, Mt. Gox is no longer allowing customers to withdrawal funds from their accounts.

While Mt. Gox may be at the forefront of a currency revolution, it can't shake the scourge that's haunted banks for centuries; the online exchange is in the midst of a bank run.

A short history of the Mt. Gox debacle
The problems at Mt. Gox came to light last June, when the online exchange announced it had suspended cash withdrawals in U.S. dollars in order to make upgrades amid rising customer use.

It explained by saying that an increase in deposits and withdrawals "has made it difficult for our bank to process the transactions smoothly and within a timely manner. [...] This is especially so for those in the United States who are requesting wire transfer withdrawals from their accounts."

The company then doubled down earlier this month by halting the withdrawal of all customer funds irrespective of currency. According to a Mt. Gox statement dated Feb. 7:

In our efforts to resolve the issue being encountered by various bitcoin withdrawals, it was determined that the increase in the flow of withdrawal requests has hindered our efforts on a technical level. To understand the issue thoroughly, the system needs to be in a static state.

In order for our team to resolve the withdrawal issue it is necessary for a temporarily pause on all withdrawal requests to obtain a clear technical view of the current processes.

We apologize for the sudden short notice. All bitcoin withdrawal requests will be on pause, and the withdrawals in the system will be returned to your Mt. Gox wallet and can be reinitiated once the issue is resolved. The trading platform will perform as usual for the needs of our customers.

Two weeks later, on Feb. 20, it provided an update regarding the "temporary pause" on withdrawals by saying that:

In addition to the technical issue, this week we have experienced some security problems, and as a result we had to relocate Mt. Gox to our previous office building in Shibuya. The move, combined with some other security and technical challenges, pushed back our progress.

For the record, as a strand on Reddit pointed out, its new office is, in fact, not a physical office at all. "It belongs to a company called 'The Executive Centre,' which is a business that offers virtual offices."

And finally, over this past weekend, it was reported that Mt. Gox's chief executive officer had resigned from the board of the Bitcoin Foundation, an industry group committed to promoting, standardizing, and protecting bitcoin.

According to The Wall Street Journal, "It is the foundation's second high-profile resignation in the past month. Board member Charles Shrem stepped down in late January after being arrested and charged with money laundering in connection with his bitcoin company."

So, what's going on at Mt. Gox?
The reason for the company's relocation was simple. It turns out Mt. Gox customers had begun stationing themselves outside its Japan-based headquarters to personally demand the return of their money.

In financial parlance, this is what's known as a bank run -- or, it's as close as you can get to one in the world of virtual currency exchanges. And for the record, bank runs are almost impossible to stop on their own -- this is essentially why the Federal Reserve and the FDIC were established in the early part of the 20th century.

You can see the pessimism regarding the state of Mt. Gox in the chart below, which shows that bitcoins on its exchange are trading for a 72% discount to that of CoinDesk's Bitcoin Price Index, which "represents an average of Bitcoin prices across leading global exchanges."


At the end of the day, there's no way to sugarcoat this. While Mt. Gox could and, in theory, should be able to restore customer withdrawals -- it is, after all, just an exchange -- the odds are stacked against it. And even if it does, the outflow of customer money is likely to be so rapid and violent that Mt. Gox will be lucky to make it out alive.

Are you looking for an investment that's safer than bitcoin?
There's a huge difference between a good stock and a stock that can make you rich. The Motley Fool's chief investment officer has selected his No. 1 stock for 2014, and it's one of those stocks that could make you rich. You can find out which stock it is in the special free report "The Motley Fool's Top Stock for 2014." Just click here to access the report and find out the name of this under-the-radar company.

Try any of our Foolish newsletter services free for 30 days. We Fools may not all hold the same opinions, but we all believe that considering a diverse range of insights makes us better investors. The Motley Fool has a disclosure policy.

Money to your ears - A great FREE investing resource for you

The best way to get your regular dose of market and money insights is our suite of free podcasts ... what we like to think of as “binge-worthy finance.”

Feb 1, 2016 at 5:03PM

Whether we're in the midst of earnings season or riding out the market's lulls, you want to know the best strategies for your money.

And you'll want to go beyond the hype of screaming TV personalities, fear-mongering ads, and "analysis" from people who might have your email address ... but no track record of success.

In short, you want a voice of reason you can count on.

A 2015 Business Insider article titled, "11 websites to bookmark if you want to get rich," rated The Motley Fool as the #1 place online to get smarter about investing.

And one of the easiest, most enjoyable, most valuable ways to get your regular dose of market and money insights is our suite of free podcasts ... what we like to think of as "binge-worthy finance."

Whether you make it part of your daily commute or you save up and listen to a handful of episodes for your 50-mile bike rides or long soaks in a bubble bath (or both!), the podcasts make sense of your money.

And unlike so many who want to make the subjects of personal finance and investing complicated and scary, our podcasts are clear, insightful, and (yes, it's true) fun.

Our free suite of podcasts

Motley Fool Money features a team of our analysts discussing the week's top business and investing stories, interviews, and an inside look at the stocks on our radar. The show is also heard weekly on dozens of radio stations across the country.

The hosts of Motley Fool Answers challenge the conventional wisdom on life's biggest financial issues to reveal what you really need to know to make smart money moves.

David Gardner, co-founder of The Motley Fool, is among the most respected and trusted sources on investing. And he's the host of Rule Breaker Investing, in which he shares his insights into today's most innovative and disruptive companies ... and how to profit from them.

Market Foolery is our daily look at stocks in the news, as well as the top business and investing stories.

And Industry Focus offers a deeper dive into a specific industry and the stories making headlines. Healthcare, technology, energy, consumer goods, and other industries take turns in the spotlight.

They're all informative, entertaining, and eminently listenable. Rule Breaker Investing and Answers are timeless, so it's worth going back to and listening from the very start; the other three are focused more on today's events, so listen to the most recent first.

All are available for free at

If you're looking for a friendly voice ... with great advice on how to make the most of your money ... from a business with a lengthy track record of success ... in clear, compelling language ... I encourage you to give a listen to our free podcasts.

Head to, give them a spin, and you can subscribe there (at iTunes, Stitcher, or our other partners) if you want to receive them regularly.

It's money to your ears.


Compare Brokers