Rackspace Hosting, Inc. Earnings: Will Price Wars Kill the Cloud Provider?

On Monday, Rackspace Hosting (NYSE: RAX  ) will release its quarterly report, and shareholders have seen the stock plunge in response to new competitive pressures. With Google (NASDAQ: GOOG  ) (NASDAQ: GOOGL  ) and (NASDAQ: AMZN  ) among many companies vying for dominance in the cloud-computing arena, Rackspace will have to work harder to cement its place in the industry and keep from getting squeezed out by its rivals.

Rackspace's business strategy has been to provide premium services for customers looking to take advantage of the power of cloud computing. Yet cost-conscious enterprise customers can be notoriously disloyal when bargains come around, and as Amazon, Google, and other players have recently started a race to the bottom in terms of pricing, Rackspace's shareholders have started to lose confidence in the company's ability to compete. Let's take an early look at what's been happening with Rackspace Hosting over the past quarter and what we're likely to see in its report.

Source: Rackspace Hosting.

Stats on Rackspace Hosting

Analyst EPS Estimate


Change From Year-Ago EPS


Revenue Estimate

$419.53 million

Change From Year-Ago Revenue


Earnings Beats in Past 4 Quarters


Source: Yahoo! Finance.

Will Rackspace Hosting earnings start rising again?
In recent months, investors have gotten less optimistic about Rackspace earnings, cutting 20% from their first-quarter estimates and 10% to 15% from their full-year 2014 and 2015 projections. The stock has plunged, falling 29% since early February.

Rackspace Hosting's fourth-quarter results revealed the challenges that the company has gone through lately. Revenue jumped 16% from the year-ago quarter, but that only heightened concerns about a growth rate that has gotten chopped in half in just the past two years. Moreover, profits fell by a third, and even somewhat favorable guidance for the coming year wasn't enough to prevent a double-digit sell-off in Rackspace stock.

Source; Rackspace Hosting.

The biggest problem that Rackspace faces right now is a competitive tug-of-war between Amazon and Google. Amazon was first into the commoditized cloud-services realm, and its Amazon Web Services has leading market share across the industry. But Google has tried to capture some of that share by cutting prices, and Amazon, not to be outdone, hasn't hesitated to follow suit. As Google and Amazon have both attracted more customers to its service, Rackspace risks getting left out of the shuffle, especially since it has to rely on its clients being willing to pay premium prices for more individualized service and support.

In particular, Rackspace risks losing the lucrative large-enterprise business to Google and Amazon. Rackspace has a much stronger reputation among smaller businesses, where its public cloud service has No. 2 market share. But large-enterprise customers produce much greater revenue than smaller users, and that makes it important for Rackspace not to content itself as a small- and mid-sized business specialist.

Still, Rackspace has to come up with a viable strategy to compete. It's likely that Rackspace will need to cut its prices at least to some extent, threatening its already slowing revenue growth and profitability. Alternatively, Rackspace needs to develop even more premium service offerings that enterprise customers will be willing to pay up for, and that poses a huge challenge given the much greater resources that Amazon, Google, and other big-tech peers have in meeting customer needs.

In the Rackspace earnings report, watch to see how well the company's sales and net income hold up in the Amazon-Google price war. Without more to distinguish its service from its rivals', Rackspace could have trouble boosting its stock price back from its current lows.

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  • Report this Comment On May 12, 2014, at 12:09 PM, pdxdi wrote:

    No serious company will ever host anything with Google.. And I'm not even talking about "I don't know what they are going to do with my data" concerns. If you ever hosted anything with them, or even if you just watched what they do as a consumer, you will know what Google will make the most random decisions and will not have a ounce of responsibility to explain anything to you as a customer.

    And Amazon is for developers only.

    Serious business will go to Rackspace or build it themselves.

  • Report this Comment On May 12, 2014, at 12:36 PM, chrispycrunch wrote:

    Agreed. Google and Amazon needed to cut prices to reflect the customer service levels it offered - minimal. RAX is quite the office, and you get what you pay. For RAX you get quite a lot of service.

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Dan Caplinger

Dan Caplinger has been a contract writer for the Motley Fool since 2006. As the Fool's Director of Investment Planning, Dan oversees much of the personal-finance and investment-planning content published daily on With a background as an estate-planning attorney and independent financial consultant, Dan's articles are based on more than 20 years of experience from all angles of the financial world.

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