AOL Is Keen on Change

Am I the only one keen on Time Warner's (NYSE: TWX  ) America Online division these days? Am I the only one using the word keen these days? It's just as well.

Last week's earnings report from the media giant may have been uninspiring in sum. Earnings up 1%. Revenues down 3%. Yet if you looked specifically at AOL -- and beyond the continuing subscriber exodus -- you had to be impressed with the company's 45% spike in online ad revenues. Even if you back out the acquisition of Advertising.com, ad revenues were up by 20% despite the shrinking user base.

That, folks, is why I like Time Warner in general -- and AOL in particular. I mean, sure, we can point to the fact that paying subscribers are now down to 21.7 million. When usage peaked domestically in September 2002, AOL commanded an audience of 26.7 million. To think that AOL has lost a net of 5 million paying customers over the past 30 months -- a time in which the Internet's popularity has exploded in a good way -- well, it's just sad.

Always look on the bright side of strife
But again, that's why I like Time Warner these days. No bit of optimism goes unpunished. Look at the way the market is pricing the shares these days, with the stock valued at less than what either Time Warner or America Online were fetching individually before they were coupled together.

I may be the only one excited about the new and improved AOL.com. It seems everyone thinks of AOL.com as the place where AOL users go to check their email when they're on the road or where folks go to download AOL's Instant Messenger. Now that there are fewer subscribers checking their email and chatting, it would be all too easy to write off AOL.com to same gradual decline in usage as the flagship America Online service.

But that would be a big mistake. The new AOL.com began a soft rollout this past weekend, and the spiffier landing page is just the beginning. New services and features will help bring the Internet's prodigal surfers -- those who learned how to pedal online with America Online in the 1990s before tossing out the training wheels in favor of faster and more affordable connections -- back home to roost.

Don't call me Google
The new AOL.com is many things. None of them Google (Nasdaq: GOOG  ) . While it does emphasize its search engine -- the bread and butter of online advertising for Google and Yahoo! (Nasdaq: YHOO  ) these days -- it's a richer mix of headlines, music video clips, and colorful features.

Folks who have grown accustomed to Google's minimalist look may feel overwhelmed at first. AOL.com initially might not seem to offer much more than Microsoft's (Nasdaq: MSFT  ) MSN.com or your typical ISP landing page. Yet everything that I've been hearing in recent months suggests that AOL.com will become a place that matters -- or at the very least, is worth bookmarking.

From teaming up with XM Satellite Radio (Nasdaq: XMSR  ) for an online music service to rolling out a retail price comparison site to launching a travel booking destination that will scour the Web for the best deals, AOL.com wants you back in a bad way.

If it can't have you as a paying customer, it will gladly take you back as a pair of eyeballs that it can profit from. In fact, beefing up AOL.com will probably mean a further decline in subscriber head count as more of the proprietary content gets pushed offline. But that's sort of the point. AOL is moving the party outside. Sure, it's gutting its once enclosed living room, but it's adding on a wraparound porch in its place.

Rule Breaker once more?
So that's why you shouldn't be surprised if Time Warner's online efforts produce greater profits in the coming years despite a lack of growth in subscriber revenue. That's not a bad thing. Yet if AOL loses some of its established, paying user base in the process, won't that be a golden opportunity for companies like Earthlink (Nasdaq: ELNK  ) and United Online (Nasdaq: UNTD  ) to grow their memberships? Not necessarily. AOL knows what it's doing. It wasn't once a Rule Breaker for nothing. AOL is making up for the content shift by beefing up the value proposition of its for-fee service with spam filters, bundled antivirus software, and price breaks on some of the services that it will be charging for through AOL.com.

It's been more than a decade since we first dubbed America Online a Rule Breaker, and, no, I am not suggesting that Time Warner is a nimble growth stock these days. However, there are some exciting things taking place there -- especially at AOL.com. Care to pay attention? That would be really, um, keen.

The headlines behind the AOL.com makeover:

Time Warner was recommended in ourMotley Fool Stock Advisornewsletter back in 2002. Want to see what companies Tom and David Gardner like these days? Try it out for six months risk-free!

Longtime Fool contributor Rick Munarriz has been an AOL subscriber since 1992, but he doesn't own any of the stocks mentioned in this story.The Fool has a disclosure policy. Rick is also part of theRule Breakersnewsletter research team, seeking out tomorrow's ultimate growth stocks a day early.


Read/Post Comments (0) | Recommend This Article (0)

Comments from our Foolish Readers

Help us keep this a respectfully Foolish area! This is a place for our readers to discuss, debate, and learn more about the Foolish investing topic you read about above. Help us keep it clean and safe. If you believe a comment is abusive or otherwise violates our Fool's Rules, please report it via the Report this Comment Report this Comment icon found on every comment.

Be the first one to comment on this article.

Sponsored Links

Leaked: Apple's Next Smart Device
(Warning, it may shock you)
The secret is out... experts are predicting 458 million of these types of devices will be sold per year. 1 hyper-growth company stands to rake in maximum profit - and it's NOT Apple. Show me Apple's new smart gizmo!

DocumentId: 495548, ~/Articles/ArticleHandler.aspx, 9/18/2014 10:12:12 PM

Report This Comment

Use this area to report a comment that you believe is in violation of the community guidelines. Our team will review the entry and take any appropriate action.

Sending report...


Advertisement