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200 Million Reasons to Buy OpenTable

Hate is a stacked sandwich at OpenTable (Nasdaq: OPEN  ) this week.

It's been bear meat tartare on the newswire:

  • A SeekingAlpha.com contributor who chooses to write under the pseudonym Fund Manager waxes pessimistically yesterday, arguing that analyst profit targets can't be trusted and that the National Restaurant Association may roll out a competing platform.
  • Benzinga.com's Kevin Light also complains about the valuation and investor complacency with the lack of meaty competition.
  • CNBC's Herb Greenberg is back with another negative piece, this time leaning on a bearish report by PAA Research's Brad Safalow.

The negativity comes at a time when OpenTable was hoping to be celebrating. It issued a press release this morning to announce that it has now seated 200 million cumulative diners, accounting for roughly $8 billion in revenue for the restaurant industry.

Let's take a closer look at the party crashers.

Foiled gras
OpenTable isn't cheap by most metrics. It trades at 77 times this year's projected profitability and 51 times next year's bottom-line target. Seeking Alpha's fund manager suggests that those lofty sums could even be higher since Mr. Market's estimates aren't to be trusted.

"Forward P/Es are based on ANALYST PROJECTIONS, many of which can be flawed or can be tainted by the motives of the analyst's firm," he writes.

Really? I didn't want to do this, but I'm breaking out a table.

 

EPS Estimate

EPS Actual

Change

Q1 2010 $0.12 $0.14 17%
Q2 2010 $0.12 $0.15 25%
Q3 2010 $0.15 $0.23 53%
Q4 2010 $0.22 $0.33 50%

Source: Yahoo! Finance.

I'm only going through last year, but OpenTable has blown Wall Street's estimates out of the water every single quarter since going public two years ago. I don't care if an analyst has an underwriting relationship with a company or is in a fantasy football league with its COO. Numbers don't lie, and history and momentum fall on the side of the pros likely to be underestimating when it comes to the future.

United we spaghetti strand
"It is VERY likely that the National Restaurant Association (NRA) could be WORKING ON a restaurant reservations system for its member restaurants, and it could be FREE as part of a NRA membership," Fund Manager writes.

The NRA claim is far-fetched. It's true that the organization representing nearly 400,000 of the country's 960,000 restaurants recently hired an executive who came from small OpenTable rival LiveBookings.com, but since when has the NRA done something so polarizing as taking sides? Throwing its hat into the Web-based reservations market would clear the booths at the annual NRA Show in Chicago of enterprise specialists who feel that their niches may be targeted next! It's just as likely for the NRA to take on foodservice giant Sysco (NYSE: SYY  ) by rolling out its own fleet of refrigerated trucks as it is to enter the electronic reservations book market where only a handful of its members would even be considered part of the addressable market.

It's a thesis made by people that may not entirely understand the purpose of the NRA. Either way, StreetInsider.com contacted the NRA and was told that the company is not currently exploring a proprietary reservations platform.

Petit force
Herb Greenberg is a class act as a person and one of the sharpest financial minds on TV. He just doesn't have a clue when it comes to reading OpenTable's tea leaves.

He was gutsy enough to put out a bearish segment in November, ahead of OpenTable's third-quarter report. He got run over as another blowout quarter, accelerating sequential revenue growth, and greater revenue per North American restaurant blew holes in most of his earlier arguments.

A common theme raised by all of this week's bad news bears is that OpenTable's total addressable market isn't as big as bulls might think. I don't buy it. I don't think anyone is under the delusion that OpenTable's market will ever grow beyond the tens of thousands of high-end eateries that require reservations.

Did you catch this morning's press release? Divide those 200 million foodies by the $8 billion they ate and you get an average of $40 per diner.

In other words, these aren't the companies that flinch over OpenTable's installation and subscription fees. What's $0.25 for a patron's direct reservation or $1 through OpenTable.com -- the same rates as LiveBookings, by the way -- for eateries charging $40 a head? Even when you tack on the subscriptions and hardware, it works. If it didn't, OpenTable wouldn't be growing, would it?

If restaurants are willing to trade $1 of food and drinks for $0.25 through Groupon and other social buying sites, do you really think they're going to flinch at a more cost-effective platform that is filling up their seats at an accelerating rate?

Companies like LiveBookings and IAC's (Nasdaq: IACI  ) UrbanSpoon will command their thin slices, but OpenTable has the economies of scale to make it work.

Yes, OpenTable isn't cheap, but shares of Travelzoo (Nasdaq: TZOO  ) and The Knot (Nasdaq: KNOT  ) have joined OpenTable in taking off since jumping into the high-margin niche of Groupon-esque offers. Google was willing to pay $6 billion for Groupon, so why can't investors get behind the real reason why OpenTable is a rock star these days.

It's not necessarily the expanding North American market that is pumping helium into OpenTable's shares. Bulls are imagining how much more the company can make on foodies through its Spotlight voucher initiatives. Bulls see the open-ended potential of overseas expansion.

Bears aren't just misreading the menu. They're several courses behind.

OpenTable is revolutionizing the way restaurants engage diners. If you want to see another new technology that is revolutionizing its own niche, check it out in this free special report.

The Steve Jobs Betrayal
You may already know that in the final year of his life, Jobs revealed a stunning betrayal — and told his biographer, "I will spend my last dying breath... and every penny of Apple's $40 billion in the bank to right this wrong." What was it that made Jobs so irate — and why could it make a few in-the-know investors some major profits over the coming months and years?

Enter your email address below to find out what made Jobs so enraged!

Google and Sysco are Motley Fool Inside Value recommendations. Google and OpenTable are Motley Fool Rule Breakers picks. Sysco is a Motley Fool Income Investor pick. The Fool owns shares of Google. Try any of our Foolish newsletter services free for 30 days. It's like an appetizer, on the house. We Fools may not all hold the same opinions, but we all believe that considering a diverse range of insights makes us better investors.

Longtime Fool contributor Rick Munarriz is glad to see the IPO spigot flowing with winners again. He does not own shares in any of the companies in this story. He is also part of the Rule Breakers newsletter research team, seeking out tomorrow's ultimate growth stocks a day early. The Fool has a disclosure policy.


Comments from our Foolish Readers

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  • Report this Comment On March 02, 2011, at 6:51 PM, brazil83 wrote:

    You indicate that the NRA coming out with an industry sponsored reservation ap would be like them competing against Sysco. Not exactly.

    The mechanics of a reservation system argues for one portal to a common database - unless all the apps talk to one another and we know that is not going to be the case.

    If OPEN continues to run this app, restaurants can look forward to monopoly pricing, and no incremental business since OT will just be seating a diner at one restaurant instead of another.

    OT has pushed many rest. reserv. companies to the margins. The NRA should partner with one to provide the simple reservation function. This could be accessed by a web browser on both the rest. side and diner side, so no dedicated equipment required.

    For this to work, the NRA would need to have control of the cost structure and provide this service for pennies per reservation rather than dollars. Restaurants are so unhappy with OT, they would jump on this en masse.

    Every rest. website in the world would be happy to help guide diners to this system - from Yelp to UrbanSpoon to Groupon to...

    Otherwise, OT will use its monopoly in reservations to generate the cash to make more inroads in the space. They will control the reservation system for an entire industry. No one wins except OT shareholders.

    Tell me another industry where the members let this happen. Things are changing...just not 'officially'...yet.

  • Report this Comment On March 02, 2011, at 9:43 PM, TMFBreakerRick wrote:

    "Restaurants are so unhappy with OT," you write, yet -- quarter after quarter -- more restaurants sign up than leave. And the average restaurant makes more money.

    In its long history when has the NRA ever championed a tech platform? NRA serves as a platform for education and pro-restaurateur advocacy. It would LOSE more members than gain if it tried to become an actual business. This is like saying AARP should be buying up nursing homes! The Sysco example was tongue-in-cheek, simply to illustrate the absurdity of the NRA offering up a tech platform for the sliver of eateries that take ressies.

    I'm not saying that OpenTable's model cannot be disrupted, but if it is I can assure you it won't come from an industry advocacy group.

  • Report this Comment On March 03, 2011, at 9:21 AM, TMFConan wrote:

    Rick, every time you say "Groupon-esque" you should have to put a $1 in the jar. :-)

  • Report this Comment On March 03, 2011, at 2:03 PM, Dareandgo wrote:

    I own stock in Open so lets get that out of the way. The more important question is why did I buy it?

    I was visiting Boston, MA, where I went to college, in 2008 with my family. I wanted reservations at Legal Seafood to have a nice dinner with my family. I went on line and when I made a reservation I was sent to Open's website. The convenience of the making the reservation on Opens platform got me interested in their company. And now, there are mobile apps. I thought to myself how convenient is it to get a reservation on the go for busy people or business people on the mobile device.

    I still think that is the key to their success, the convenience to the diner. Plus, it helps the restaurants reach a larger market of potential customers.

    As for the positino that upper end restaurants compete with each other so why would they use the same platform for reservations, I disagree. If someone wants Sushi, will they really look at the steakhouse, or someone wants a great wine list restaurant are they going to look at seafood restaurants that genearlly do not have great wine lists? Probably not. So the competition is between similar restaurants not all upper end restaurants.

    As for the potential competition, I use to work in the restaurant business so I ask some good friends in the industry what they thought of Open. They loved it. Why, because while it did cost more, it freed up the personnel from taking reservations and allowed them to focus on other work.

    I have no doubt that competition will come, but given Open's large market share and its position in the market, it will be well positioned for any competition.

    In addition, as the economy continues to improve and employment increases don't you think we should see an increase in fine dining? So Open should also benefit from that.

    Also, some day I see Open maybe selling the information they compile about the customers that go to certain restaurants to restaurants or other entities that may want that information. They gather alot of information on the diners such as eating habits, trends to certain style of restaurants in certain geographical areas, etc. That information has a value that can be monitized in the future.

    Last, in some ways Open is the APPL of reservations, everyone is chasing it trying to be like it because Open is the market leader. Better to be on a leader than a follower.

  • Report this Comment On March 03, 2011, at 4:32 PM, brazil83 wrote:

    OpenTable will soon have most fine restaurants on its system in certain markets. At that point, it does not increase the number of diners at a restaurant. It merely seats them at one restaurant instead of another. The net effect is OT pulling hundreds of millions of dollars per year out of the restaurant industry. For what? For what cost? Several dollars for an electronic reservation? No, that is not the market price - that is a monopoly price.

    Can you think of another industry where one for-profit company controlled all the reservations/access and customer relationships? That's why it won't happen here.

    You're correct in that another for-profit company will have a difficult time competing. That's why the current direction will change, and follow a path similar to other industrys.

    You may have seen some discussion in the press lately about the National Restaurant Association evaluating what to do about the OpenTable dilemma. There have even been rumors that the NRA is looking at partnering with or outsourcing the development of a full application which they would provide at cost the industry. The solution is MUCH simpler.

    The reason for the OpenTable monopoly and its exorbitant pricing is it has collected the largest database of table inventories. This database is only accessible with OpenTable software.

    Assuming the NRA does not want to let one for-profit company control reservations and the customer relationships for the ENTIRE industry – all the NRA has to do (or outsource) is build and support an open database, publish the interface specs, and let the entire universe of restaurant software companies access it...including OpenTable.

    Then, a diner can come in thru any website, using any software that’s interfaced to the industry database and makes a reservation.

    Software vendors can continue to offer all types of additional bells and whistles like email, customer preferences, etc….and restaurants will have a choice if they want to pay for those.

    The KEY here is that it will be a competitive market for all these ad-on services since no one vendor controls the key function: the table reservation.

    The market becomes competitive, costs come down, innovation increases with more players....everyone wins...except, of course..

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