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TIBCO Can't Stay Obscure Forever

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Do you know TIBCO Software (Nasdaq: TIBX  ) ? Can't blame you if you don't. Even the meager herd of 11 Wall Street analysts who follow this enterprise software company don't seem to understand what it is. But that may be changing.

One prominent analyst with a $4 price target on what was an $11 stock at the time recently emailed CEO Vivek Ranadive with a simple message: "I think I'm wrong, I think you guys are right, and I'm getting out." Sure enough, that firm no longer covers TIBCO. Maybe next quarter, Ranadive will no longer need to spend large chunks of the analyst call explaining his business to people who should already know.

What the analyst suddenly understood is that plain old database transactions aren't good enough to handle business intelligence today. TIBCO's "information bus" messaging system goes a step further, turning lifeless data into actionable information triggered by events, rather than transactions. If that distinction doesn't make intuitive sense to you, you're in the very good company of most analysts again.

Using an example from Ranadive, Reliance Industries of India noticed that customers of its prepaid cell phone plans tended to go elsewhere after their sixth dropped call in a 24-hour period. Data mining against the company's traditional database diagnosed the problem, but did nothing to solve it. Using a TIBCO event-driven solution, Reliance set up a rule to notice the fifth dropped call and send out an automated apology, along with credit for a few free SMS messages. The customer churn problem immediately faded away.

You can't do that with a traditional database and business-intelligence setup from the likes of Oracle (Nasdaq: ORCL  ) , SAP (NYSE: SAP  ) , or IBM (NYSE: IBM  ) , although all three are now giving legitimacy to TIBCO's model by working on their own copies of it. But TIBCO has more than a decade of experience with its information-bus software, serving big-time customers with massive data flows such as Citigroup (NYSE: C  ) , AT&T (NYSE: T  ) , and Allstate (NYSE: ALL  ) .

TIBCO is small, carrying a $1.8 billion market cap even after today's 4% run-up to five-year highs. It's mostly ignored by Wall Street, and often misunderstood even when the analysts do pay attention -- because what the company does is obscure even to industry insiders. TIBCO isn't an official Motley Fool Hidden Gems recommendation, but the company sure fits that market-beating mold to a T.

The stock is rising, and analysts are catching on. Is this the perfect time to invest in TIBCO? Discuss in the comments below.

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Fool contributor Anders Bylund holds no position in any of the companies discussed here. The Fool owns shares of Oracle. Try any of our Foolish newsletters today, free for 30 days. You can check out Anders' holdings and a concise bio if you like, and The Motley Fool is investors writing for investors.


Comments from our Foolish Readers

Help us keep this a respectfully Foolish area! This is a place for our readers to discuss, debate, and learn more about the Foolish investing topic you read about above. Help us keep it clean and safe. If you believe a comment is abusive or otherwise violates our Fool's Rules, please report it via the Report this Comment Report this Comment icon found on every comment.

  • Report this Comment On March 26, 2010, at 8:32 PM, letsreboot wrote:

    err... For the sake of the argument, there are ways to implement the above Reliance use case built in Oracle's IP rating/billing software which, it's true, uses a plain "old" database for storage. (may not come cheap, though, in overall implementation, hardware and licensing fees).

    My take on this is that most analysts don't really have much (if any) real-life experience with IT projects and most of the time focus on the financial aspects without understanding the concepts shuffled around.

    All customer data and the dropped call balances must surely be stored somewhere persistently so a good ole' database (different or not from the billing system's) is probably used even by the "information-bus"-able software.

  • Report this Comment On March 27, 2010, at 10:59 AM, TMFZahrim wrote:

    Yeah, you can store and update the data in a database table somewhere, and then run batch jobs to catch piles of dropped calls. A lot of companies probably do exactly that. Somebody had to write and schedule that batch job, and these jobs will put an extra load on your systems every time they run, even if they don't find anyone hitting five dropped calls.

    Tibco's event processing catches the dropped calls as they happen, and acts accordingly. It's faster, simpler to set up, and won't let the customer drop calls #6, 7, and 8 while your batch job runs. Can you do it without an information bus? Yeah. But it won't be as effective, efficient, and elegant. That's the difference, and it's an important one.

    Anders

  • Report this Comment On March 28, 2010, at 12:23 AM, ConfidentInvest wrote:

    Sorry letsreboot but there is no database in an information bus from TIBCO (or several other small companies). All of the data is in cache on the bus so it happens really fast (much faster than an app can do a database call). TIBCO is hard to understand and that hurts their value a lot.

  • Report this Comment On March 29, 2010, at 10:56 AM, GCF007 wrote:

    IMO, TIBCO's acquisition of Netrics is another reason to buy the stock now. They have been partners for sometime but Netrics' health care (among many other industries) electronic records, data base management and maintenance --- all additives to TIBCO, are going to make TIBCO's sales soar over the next few years given the recent H/C reform (which I was totally against given government intervention into free markets). Due the homework, but from where I sit, this is a keeper.

  • Report this Comment On January 05, 2011, at 9:15 PM, MassStocks wrote:

    Any updates on Tibco? Good time to invest in it? Any chance of them being acquired?

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