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Video: How Costco Keeps Its Customers

By Mac Greer | More Articles
September 25, 2009 | Comments (0)

Warehouse retailer Costco's (Nasdaq: COST  ) membership-based business has built a reputation as being customer-friendly. So just how far will Costco go to keep its customers as it battles it out with competitors like Wal-Mart (NYSE: WMT  ) , BJ's Wholesale Club (NYSE: BJ  ) , and Target (NYSE: TGT  ) ? In this third of three video installments, Costco CEO Jim Sinegal talks about keeping customers happy.


Check out the first two video installments of our interview with Jim Sinegal:

Listen to the entire audio interview of our conversation with Sinegal at www.motleyfoolconversations.com, or subscribe through iTunes.

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Mac Greer owns shares of Costco, which is a Motley Fool Inside Value and Stock Advisor recommendation. The Motley Fool owns shares of Costco. The Fool has a disclosure policy.


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Related Tickers

5/25/2012 4:00 PM
COST $84.48 Down +0.00 +0.00%
Costco Wholesale CAPS Rating: *****
WMT $65.31 Up +0.24 +0.37%
Wal-Mart Stores CAPS Rating: ****
TGT $57.62 Up +0.37 +0.65%
Target CAPS Rating: ****
BJ.DL $0.00 Down +0.00 +0.00%
BJ's Wholesale Clu… CAPS Rating: ****

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