Apparently, AT&T's data security has been breached, exposing the email addresses and iPad unit identification numbers for roughly 114,000 early adopters.
It could be worse. There are no Social Security numbers, credit card accounts, or embarrassing hero worship letters addressed to Steve Jobs that were revealed in the hack. It's just a nuisance.
What's your excuse, AT&T?
Let's count the ways that AT&T has tripped up Apple.
- Spotty network coverage, particularly in New York City and San Francisco, made it easy for Verizon (NYSE: VZ ) to hit hard with the "there's a map for that" ads.
- The iPhone is a data-slurping contraption, so AT&T trips up Apple, App Store developers, and future iPhone owners by curbing usage through setting up metered tollbooths.
- Just two months after charging buyers a $130 premium on iPads with 3G connectivity on the promise of unlimited data for $30 a month, AT&T strips away the unlimited option for new accounts.
AT&T's miscues have to hurt Apple. It may not seem that way because the company is rolling. It cleared 2 million iPads in less than two months (though that includes non-3G models). It sold more than 8.7 million iPhones in its latest quarter (though a lot of that is now abroad, where AT&T isn't an iAlbatross).
One can only imagine how much bigger those numbers would be if there wasn't an exclusivity deal with AT&T. One has to wonder why all of AT&T's missteps aren't grounds for smoking out a wider variety of carriers.
There's probably plenty of fence-straddling going on, with consumers waiting for Verizon Wireless or Sprint Nextel (NYSE: S ) to give consumers a choice on locked iPhones.
Oddly enough, the only companies that may want to see AT&T's exclusivity continue with Apple are iPhone rivals Research In Motion (Nasdaq: RIMM ) , Motorola (NYSE: MOT ) , HTC, and Nokia (NYSE: NOK ) . They're moving plenty of handsets through Sprint and Verizon Wireless, and Apple would eat into that business.
So AT&T's comedy of errors and meter maids are hurting Apple as it props up rival carriers and smartphone makers.
What's the deal, Apple? Didn't your mother always tell you to watch the company you keep?
Is AT&T good or bad for Apple? Share your thoughts in the comments box below.