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Earnings Preview: Will Vonage Set the Mobile World on Fire?

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Voice over Internet protocol specialist Vonage (NYSE: VG  ) has always been a volatile stock. With a beta value of nearly 1.7, the price jumps are even wilder than enterprise-focused rival 8x8 (Nasdaq: EGHT  ) at just 1.3. By contrast, the stodgy telephone networks they aim to replace have beta values of 0.6 or lower, meaning that even the S&P 500 is more sprightly.

That's why I'm not particularly surprised to see Vonage jumping all over the place before Wednesday morning's fourth-quarter report. For one, the company reports results just days before February's options expiration deadline. For another, Vonage's brand-new mobile calling app is only a couple of days old and already draws rave reviews. This could be the cell-minute avoidance tool that finally breaks the traditional mobile phone model's back.

Stepping back for a second: Analysts expect Vonage to deliver non-GAAP earnings of about $0.11 per share on sales of $218 million. That's essentially flat revenues year over year but nearly double the bottom-line income. Vonage's management doesn't do sales and earnings forecasts, but the company wants to hit adjusted EBITDA of at least $165 million for the full year, meaning $38 million or more in the fourth quarter. Besides that target, Vonage wants to see more gross line additions than it did a year ago.

In my view, Vonage's biggest problem is marketing. Sales numbers are going nowhere, though an annual customer churn of just 2.6% would turn nearly anybody green with envy. Verizon's (NYSE: VZ  ) companywide churn is nearly twice that number. Fellow subscription service Netflix (Nasdaq: NFLX  ) recently reported 5.3% churn in just one quarter, though in that company's defense, Netflix makes it easy to quit or come back.

In short, once you go Vonage, you're not likely to go back. And yet, few people are taking that crucial first plunge. A successful set of mobile apps could help turn that tide, so this is an important marketing tool in a pretty empty toolbox.

Since Vonage's last earnings report, the stock plunged as far as 22% in December, only to come roaring back with a market-beating 24% gain in 2012. I wish I could tell you where this report will send the stock, but Vonage is far too volatile to play short-term guessing games with. The catalysts management has lined up will take awhile to play out, too.

What I can tell you is that my bullish CAPScall on this stock is doing well, and should continue doing so over the next few years as the company matures and figures out a workable marketing strategy. Add Vonage to your watchlist and keep an eye out for fresh subscriber additions. Vonage is playing the trillion-dollar mobile market from a totally different angle.

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Fool contributor Anders Bylund owns shares of Netflix, but holds no other position in any of the companies mentioned. Motley Fool newsletter services have recommended buying shares of Netflix. Try any of our Foolish newsletter services free for 30 days. We Fools may not all hold the same opinion, but we all believe that considering a diverse range of insights makes us better investors. Check out Anders' holdings and bio, or follow him on Twitter and Google+. We have a disclosure policy.


Comments from our Foolish Readers

Help us keep this a respectfully Foolish area! This is a place for our readers to discuss, debate, and learn more about the Foolish investing topic you read about above. Help us keep it clean and safe. If you believe a comment is abusive or otherwise violates our Fool's Rules, please report it via the Report this Comment Report this Comment icon found on every comment.

  • Report this Comment On February 13, 2012, at 10:56 AM, PhillyGirl77 wrote:

    I have my doubts about all of those rave reviews and I think you should, too.

    Most of the raves were posted on February, 8th - the day the app launched. It's very unusual for an app to have so many 5 star ratings with so few one star ratings. It's also very unusual to have so many comments with the ratings. More often, people will rate but not comment.

    Maybe the app is that good but my guess is that friends of Vonage (aka employees) loaded up the comments and the star ratings on the day it launched. Usually you see many, many more ratings than comments in the app store.

    It's also interesting to note that Vonage's Time to Call app which was introduced over the summer is now gone.

  • Report this Comment On February 15, 2012, at 1:15 PM, MobileGuy25 wrote:

    The "mobile calling app is only a couple of days old and already draws rave reviews" is fool's gold. While there are many reviews, it takes about 2 minutes to show that these are Vonage employees. Do a Google search on the AppleIDs with full names adding Vonage to the search. Not to mention that so many of the reviews magically came in the first day of release.

    I will read through their results to see how many other places they used smoke and mirrors.

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