3 Losers of the New Internet

You know that image you have of the Internet as a free-flowing river of information delivered swiftly, like a mighty rapids of 1s and 0s that erode firewalls and corporate filters? Forget it. According to The New York Times, broadband service providers are testing usage-based pricing models that would act like dams forcing the heaviest users to pay much more than they do now.

Called metering, the idea is to charge users for the data they consume in the same way that electric and water utilities charge by the watt or the gallon. Spend your days online, and you'll pay more than your neighbor who likes to run trails.

When did Ma Bell get here?
We've seen this before. AT&T and Verizon (NYSE: VZ  ) , the two most popular wireless service providers, offered unlimited data plans only to shut the spigot later. Users had taken to mobile data faster than expected, resulting in huge capital expenditures for the wireless industry. Broadband suppliers appear to be suffering from the same issue.

Consider the case of Time Warner Cable, which is already testing usage meters in South Texas, the Times reports. Customers who sign up for a "light" plan get $5 back on their bill if they don't exceed 5 gigabytes of usage per month -- great for anyone who doesn't download more than two high-definition movies during the billing period. Everyone else can expect to pay an additional $1 per extra gig used.

Or maybe regulators are to blame. In May, FCC Chairman Julius Genachowski spoke out in favor of usage-based pricing, saying it would "help drive efficiency in the networks," with more efficiency implying more competition and lower prices. All of which sounds great until you realize that consumers pay wireless carriers more today because of tiered data plans that look better than they are.

Stuffing the pipe
At first blush, usage-based pricing seems fair. Pay for what you use, period, just as you would any other service delivered on demand. The problem is with who sets the pricing and what else they control.

See, cable and satellite companies supply most of the piping for Internet service. Pricing broadband that carries Amazon.com's Instant Video, Skype, or the like below or even at the same price as their own competing network offerings -- all of which were custom-designed to deliver similar communications and entertainment programming -- could threaten profits. Adopting usage-based billing would be a blunt-instrument response, making it harder for customers to cut costs by cutting traditional cable service in favor of Internet alternatives.

This, in a nutshell, is why Google's (Nasdaq: GOOG  ) fiber-to-the-home experiment is so important. And why, despite competitive concerns, dozens of smart investors remain interested in the likes of Clearwire (Nasdaq: CLWR  ) and Level 3 Communications. Creating an alternative Internet delivery mechanism is important for the cloud computing operators who depend on a speedy Internet for sales.

3 potential losers of the metered Internet
How big a problem this gets to be is unknown at this point, but if you're trying to assess the fallout as an investor, I'd start with three of the biggest broadband consumers operating on the Web today:

1. Google. An obvious choice, I know. Google's market is the world, and the world is growing in its desire for Internet access. The good news? Web searches don't require much wire space. The bad? Google is about much more than search these days, thanks to YouTube and a growing number of Chromebooks using sophisticated Web-based apps that will build up a big broadband appetite.

2. Netflix (Nasdaq: NFLX  ) . The most obvious choice of all, I think. Netflix doesn't just stream movies -- it does so intelligently and across a wide array of devices. In March, roughly 40% of Cox Communications customers generated one or more Netflix streams. The company is so determined to optimize digital consumption that management has announced plans to build an in-house content delivery network, or CDN, for putting content geographically close to customers.

3. salesforce.com (NYSE: CRM  ) . Think about the rising popularity of distributed workforces. Relying on the Web keeps them connected, yet home-based workers will rack up higher bills because metering won't distinguish between business and personal use of Internet service, in turn making the long-touted cost savings of working wireless in a basement or coffee shop less obtainable than before.

Breaking bad rules
And those are just three. Which businesses did I miss? Or, conversely, am I overreacting to what looks like a wholesale switchover to usage-based Internet pricing? Either way, it pays attention to study potential disruptions like this one since, over time, the market rewards those that lead the rebellions. It's these sorts of companies that we look for in our Motley Fool Rule Breakers newsletter service. Want in? Check out a 30-day trial subscription. If that's not up your alley just yet, you can still check out a free special report detailing the next trillion-dollar revolution.

Fool contributor Tim Beyers is a member of the Motley Fool Rule Breakers stock-picking team and the Motley Fool Supernova Odyssey I mission. He owned shares of Google, Netflix, and Salesforce.com at the time of publication. He also had a long-term call position in Netflix. Check out Tim's Web home, portfolio holdings, and Foolish writings, or connect with him on Google+ or Twitter, where he goes by @milehighfool. You can also get his insights delivered directly to your RSS reader.

The Motley Fool owns shares of Amazon.com, Google, Netflix, and salesforce.com. Motley Fool newsletter services have recommended buying shares of Google, Netflix, salesforce.com, and Amazon.com and creating a bear put spread position in salesforce.com. The Motley Fool has a disclosure policy. We Fools don't all hold the same opinions, but we all believe that considering a diverse range of insights makes us better investors. Try any of our Foolish newsletter services free for 30 days.


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Help us keep this a respectfully Foolish area! This is a place for our readers to discuss, debate, and learn more about the Foolish investing topic you read about above. Help us keep it clean and safe. If you believe a comment is abusive or otherwise violates our Fool's Rules, please report it via the Report this Comment Report this Comment icon found on every comment.

  • Report this Comment On July 02, 2012, at 1:00 PM, GordonsGecko wrote:

    Tiered pricing and/or metering are short-sighted responses to a rapidly changing world where information and content has become king.

    Consumers and businesses will not stand for it.

    Any company who seriously thinks it is a viable long term option should remind themselves of what happened to AOL.

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