Walmart Is Falling Apart Before Our Eyes

For most of the past five decades, Wal-Mart (NYSE: WMT  ) has been the retailer competitors feared most and as a result it made for a phenomenal investment for its shareholders. But Wal-Mart has begun to lose its cache with consumers and major holes are starting to form in its business.

Interestingly, Wal-Mart has hidden its financial problems from the headlines because challenges are different around the world, masking themselves in the overall picture. But when you dig between the headlines you can see a company in serious trouble and could be the latest in a long line of leading retailers to go from boom to bust in the blink of an eye.

Wal-Mart stores in the U.S. aren't nearly as popular as they used to be. Source: Wal-Mart. 

U.S. shoppers are abandoning Wal-Mart
The most alarming statistic at home in the U.S. comes from falling same-store sales. This measures how sales are growing location by location and any healthy retailer is looking to grow same-store sales at or faster than consumer spending grows because that shows increased market share locally. Overall sales can be increased by increasing store count, but if same-store sales are falling then the return on each store will drop, something well see in a minute.

Below, I've built a table that shows year-over-year changes in same-store sales at U.S. Wal-Mart and Sam's Club stores compared to the growth in consumer spending on goods. You can see that Wal-Mart is growing far slower than what consumers spend on goods and has been consistently negative over the past year.

 

2013 

Q1 2014

Q2 2014

Q3 2014

Q4 2014

Wal-Mart

1.8%

-1.4% 

-0.3%

-0.3%

-0.4%

Sam's Club

2.2%

-1.2%

0.1%

-0.2%

-0.4%

Consumer Spending-Goods

3.1% 

3.7%

3.1%

4.5%

2.9%

Source: Wal-Mart and Bureau of Economic Analysis.

The problem for Wal-Mart goes far further than just cyclical swings in retail or a weak economy. Wal-Mart has long been able to lure customers with one-stop shopping and low prices, but consumer trends are now working against that core strategy. For cost conscious shoppers, lower prices can often be found online and more affluent consumers are choosing style and quality products over one-stop shopping. This can be seen clearly by the growth in online retailers like Amazon.com as well as specialty retailers like Williams-Sonoma , Lululemon, and Michael  Kors, among others.

Foreign failures don't help the problem
Here's where Wal-Mart's story gets really interesting. Sales in the U.S. are beginning to struggle, but overseas the company's profitability is in downright freefall. I highlighted this in an article a couple of weeks ago and the table below shows just how fast margins are falling internationally.

High margins in the U.S. have masked profit struggles overseas and store growth in some international locations is masking U.S. struggles from the revenue side. So, when you look at Wal-Mart's overall profitability it's hard to see any problems emerging. 

But there's only so far you can push margins in the U.S. before you either start losing sales to lower cost competitors or you have to lower prices. So, eventually profits could decline in the U.S. and that's when the warts will truly show. 

Wal-Mart's high returns are falling like a rock
The most startling evidence of Wal-Mart's decline comes from Wal-Mart itself. Each year, the company provides a return on investment calculation for investors, which measures the profit Wal-Mart makes from the money it invests in stores, inventory, and other infrastructure.

You can see below that Wal-Mart's ROI is dropping rapidly since 2010, despite the broader economy recovering over that time.

If ROI continues to decline, Wal-Mart could become unprofitable very rapidly. Falling same-store sales and plummeting returns are how Sears, Kmart, or Montgomery Ward, became former retail icons that were eventually overtaken by competitors. These two trends can only last so long before something has to be done.

Is Wal-Mart in serious trouble?
Wal-Mart's traditional supercenter business model is clearly showing major signs of weakness both in the U.S. and overseas. If the retail giant can't adapt to new competition like online, specialty, and local retailers there's a real chance the company is in danger of heading down a downward spiral we've seen so many retailers go down before.

Wal-Mart Neighborhood Market is an effort to move away from the big box to local retail. Source: Wal-Mart.

There are efforts to introduce smaller footprint stores closer to consumers but that's a stretch for a business that's operated one way for decades. Many major retailers have problems adapting to shifts in the way consumers buy products, which is one reason you don't shop at the same stores your grandparents did 50 years ago.

From an investment perspective, I think Wal-Mart is going to be a loser long-term, because of the challenges I've outlined above. Returns are falling, Wal-Mart is struggling overseas, U.S. consumers are shopping elsewhere, and the success of new formats is uncertain.

Time will tell if Wal-Mart can turn around but I'd stay out of the stock and would even consider shorting shares if operations continue to struggle.

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  • Report this Comment On May 17, 2014, at 7:58 AM, madmilker wrote:

    Travis...

    It's nice reading "truth."

    Thank you.!

  • Report this Comment On May 17, 2014, at 8:46 AM, sftv wrote:

    good bye and good riddance. Stores have cut back on help, you can't find any salesperson to help you, inventory is sparse, from week to week you can't find products your looking for. The low wage employees create a group of workers who dont give a crap "and why should they' and!!! Walmart rips off Venders. They force prices on you, they charge for better placement on shelves, they take 180 days or longer to pay and if they dont sell you item they send it back. They Suck! it will be great to see them die!

  • Report this Comment On May 17, 2014, at 8:55 AM, smithrl5 wrote:

    I also think the constant stories of how they treat their employees poorly has hurt them. I am a middleclass shopper and still shop there occasionally, but nothing like I used to. I feel guilty every time I give them my business.

  • Report this Comment On May 17, 2014, at 9:08 AM, walmartsucks wrote:

    Serves them right. I hope they fall harder than any other giant retailer that has fallen. Where do I start for complaints about walmart. Zero customer service, poor and damaged inventory, messy stores, bad employee filtering and hiring, not always the lowest prices, long lines, poor philanthropy, etc, etc the list goes on. I would rather pay more for a better shopping experience where I do not have to stand in line for 20 minutes just to be met by the attitude of a low class citizen employee

  • Report this Comment On May 17, 2014, at 9:09 AM, knwmn wrote:

    Walmarts real problem is the public's confidence that Walmart employees are not treated fairly, or well. Headline grabbing stories about overwork, underpay, and wrongful firings are why people do not shop at Walmart. Walmart has chased unionization away: Now, unionization is the concept that can save Walmart.

  • Report this Comment On May 17, 2014, at 9:11 AM, Tyeward wrote:

    Let it fall apart.

  • Report this Comment On May 17, 2014, at 9:13 AM, jim202 wrote:

    I have been a shopper at Walmart for years. In looking at the selection of clothing these days, the size selection of say pants is very limited. Those of us with a large waist "44" and short legs can't fine anything in the size we need. the buyers just don't care about shorter legs. There are many selections in 30 and 32 long legs, but nothing in 28 or few in 29 long legs. If you don't have it, customers can't buy it.

    Hello product buyers pay attention. You complain about a drop in sales. Maybe you should start looking at what your putting on the shelf.

    Would it hurt to ask your customers what they are looking to purchase?

  • Report this Comment On May 17, 2014, at 9:14 AM, johnmr12 wrote:

    Any negative Walmart story brings the union thugs out of the woodwork. If the unions hadn't gotten so greedy, WalMart would never have become the giant that it is today, and anyone who thinks WalMart is going to go away really is a fool.

  • Report this Comment On May 17, 2014, at 9:16 AM, AllenElliott wrote:

    When you propagandize about the coming downfall of a business you are just helping it to fail

  • Report this Comment On May 17, 2014, at 9:16 AM, leobowdyo1 wrote:

    walmarts problems is actually two fold. On the one hand walmart relies too much on the poor for it's profit margins and customer base. Poorer customers now get less governmental assistance/food stamps etc and are finding better deals at places like the dollar store.

    Next the economy has really hurt the middle class who now finds it's disposable income is now gone. Gone are the days when they could just roll in and buy an xbox 1 and 5 games.

    The concept of a "one stop shop" has imploded on wallmart. The bargains are gone ( I can get the same exact price on items at the local supermarket). The shelves are never stocked/walmarts doesn't want to keep excess inventory). Walmart has a lil of everything and doesn't specialize in anything. So if I need hardware I am going to a hardware store where there is inventory and people with knowledge about the products.

    Walmart pays it's employees the bare minimum and it's like the employees don't care and don't want to be there.

    Finally the upperscale customer who actually is doing well in this economy isn't going to shop at walmarts. The products in walmart are crap/low quality chinese junk. The well off are used to shops with personal assistance like lululemon etc iWalmart suffers from a PR nightmare ( it is seen as the store where crazies roam the isles in pj bottoms and their butt cracks exposed...very whiskey tango. No rich person is gonna want to shop around people like that,

    Last who has the time to shop anymore? Most people order stuff online because it is cheaper and you get better customer service

  • Report this Comment On May 17, 2014, at 9:17 AM, pharmrep68 wrote:

    Wal Mart and the Wal Mart Family have been a symbol of American Greed for far too long. Our country is in for big changes as the middle class begins to fight back. The collapse of Wal Mart will be a prime example of the power the middle class people have. As a middle class citizen, I me and my family have boycotted Walmart two years ago. I will not step foot in a door of a store that cannot treat their employees with respect and pay a decent wage. As a tax payer, I will not supplement the Walton's family profits(Billionaires) by providing food stamps thru the government paid taxes to their employees because they cant pay a decent wage that a person can live off of to their staff. I am disgusted by the greed of this family, and feel the employees will be better off with another employer when they finally do collapse. Boycott Walmart, bring em down!!!

  • Report this Comment On May 17, 2014, at 9:18 AM, CharlieTX wrote:

    They stopped carrying several of the things I was buying there, so I went somewhere else. And while I was somewhere else, I bought everything else since I was somewhere else anyway. Moral to this story is, take care of your customers, else ... they won't be for long.

  • Report this Comment On May 17, 2014, at 9:18 AM, Yankeedoodle wrote:

    K-Mart and Sears are going down due to poor customer service , not keeping their stores up to date and hiring mutants to work in them. I've stood in front of counters in Sears waiting to be taken care of while the clerk talks on the phone or looks in the other direction. WalMart is no better. They need to first pay good wages, and then hire people who are trainable...and then train them.

  • Report this Comment On May 17, 2014, at 9:20 AM, bobthegoodone wrote:

    For cost conscious shoppers, lower prices can often be found online , not to mention in my area I can buy my items cheaper at my local stores ! My local grocery stores are beating the hell out of Wally Worlds prices

  • Report this Comment On May 17, 2014, at 9:22 AM, youstink wrote:

    the walmart in my neighborhood charged $40 for a foot massager. Then they lowered the price to $20. Nothing sold. Then they lowered the price to $12, and Finally, product began to move. Yeah, back to the back shelf. It was a cheap $9 product if I've ever seen one.

  • Report this Comment On May 17, 2014, at 9:23 AM, dano13 wrote:

    I predicted this a long time ago.

  • Report this Comment On May 17, 2014, at 9:23 AM, leobowdyo1 wrote:

    I really don't think this has anything to do with the way the employees are treated. Hell you can go to any retail outlet store and the employees aren't making above 10 dollars an hour.

    This really is about me..well us the consumer...The days of walmart rolling back prices are gone. There are no bargins there. Walmarts shelves are bare and there are no employees to stock them. The lines at the check out are too long and there are not enough employees to man the store.

    Walmart has a lil of everything but not what I need. So I end up just going to homedepot if I need hardware.

    The products at walmart are crap from china.

    Walmart has little to offer me and I rarely shop there

  • Report this Comment On May 17, 2014, at 9:25 AM, deebatcher wrote:

    The customer service has gotten really poor and when I ask for help , I found out that they have one person taking care of 2 or 3 departments. I have noticed that they don't help load larger items or help get heavier items off the shelves anymore. Most of the employees I talk to are miserable but stay for the insurance. They are spread to thin on employees. I think they would be better off unionized.

  • Report this Comment On May 17, 2014, at 9:28 AM, CaptainCrapper wrote:

    Couldn't happen to a better company... aside from certain subprime auto franchises.

  • Report this Comment On May 17, 2014, at 9:28 AM, RayBob wrote:

    Wal-Mart used to be a great, low priced, general store. They have turned themselves into a sort of super-bodega which will have rows and rows of some high priced item while the low priced alternative is hidden or missing. They have no loyalty to products. Consumers grow dependent on a particular item and it will just vanish. The company's arrogance that consumers will buy whatever they offer is palatable. IMHO Companies with this attitude deserve to be replaced.

  • Report this Comment On May 17, 2014, at 9:30 AM, BobinTexas wrote:

    To a great extent, Walmart's success was due to a brilliant and well organized distribution pipeline. As has been reported recently, it is not unusual to find stores and shelves out of routine stock these days. Five years ago, that would never be the case. If they carried a product, it was on the shelf. My own personal belief is that they are spreading themselves too thin with ventures into banking and other services. One of the problems of being big is the difficulty in maintaining focus and growth in your core businesses. Any company only has so many resources and when you push something here, you pull something from there.

  • Report this Comment On May 17, 2014, at 9:31 AM, ctnford wrote:

    Wal-Mart is bringing this on themselves. They have lost all of their core values. My husband has worked for the company for 26 years and use to be their biggest fan, but the last few years his opinion has changed. It use to be about the customer now it is all about score cards and how clean the back room is. The main problem is they hire these young people or people with no retail experience to work at the home office. They sit on their butts all day and come up with stupid new policies. They need to promote with in with people that know what it is like to run a store. Bottom line the dollar in the Walton's pocket is the most important thing now!

  • Report this Comment On May 17, 2014, at 9:31 AM, tonydarcy wrote:

    Walmart employees reflect the way they are treated. Nobody wants to go there because everybody knows that the price you pay to save a few pennies for stuff from china is not worth it because you are usually buying a piece of junk. Good riddance to Walmart!!

  • Report this Comment On May 17, 2014, at 9:32 AM, Yodaknowall wrote:

    What do you expect from a company whose board once included Hillary Clinton

  • Report this Comment On May 17, 2014, at 9:33 AM, Yodaknowall wrote:

    If you expect a company with Clinton on the board of directors to show any mercy to customers or employees you have another thing coming.

  • Report this Comment On May 17, 2014, at 9:33 AM, leobowdyo1 wrote:

    I really don't know why people blame walmart....in the old days before walmart/big box stores the only place you could get this or that was at the local hardware store etc

    And you know damn well that small town shop owner marked up those products through the roof. I mean you basically didn't have a choice..you either bought it there or perhaps in the next town over

    so what is the difference between walmart screwing the customer or small shop owner doing it in the past? Why is one seen as a villain and the other the victim/hero?

    So walmart destroyed small town USA business district...who cares!

    and now the internet/amazon/specialty shops are destroying bestbuy/walmarts etc..who cares

    Both entities screwed the customer over and were surprised when the customer flocked to whomever gave them the best deal.

    Well walmart if you want to compete then lower your prices or go under...I frankly don't care

  • Report this Comment On May 17, 2014, at 9:34 AM, BeenBaggin wrote:

    Wal Mart stores in its home state of Arkansas are doing business as usual and are a staple in nearly every city throughout the state with a population over 4,000. I don't see them going down or out here any time in the near or foreseeable future. Oh, and maybe the pay is low, but at least Wal Mart doesn't hire cheap, illegal foreign labor and pay them less than minimum wage as we have seen in the construction trades and hospitality industry over the last several decades.

  • Report this Comment On May 17, 2014, at 9:37 AM, TheAnalyst wrote:

    Mr. Hoium: Your article identifies the symptom but not the cause and incorrectly compares Walmart problems to other store problems. And you make a massive assumption that is incorrect. First, your assumption, you assume that the American consumer has recovered he hasn’t. In fact the American consumer is suffering from systemic wage deflation that has gone on for decades, and has not recovered for the great recession that really was a depression. Consequently, Walmart’s real problem is not itself but the American consumer who is broke.

  • Report this Comment On May 17, 2014, at 9:38 AM, leobowdyo1 wrote:

    The real deal is walmart use to be a good store...then they hired a man named david glass ( who made so much money from walmart stock that he bought the kc royals).

    Mr. glass turned walmart into this impersonal money making monster. Sure it made walmart into a giant but the giant is now too big/too slow to make changes to compete with the internet sites.

  • Report this Comment On May 17, 2014, at 9:39 AM, ernaldo wrote:

    Whalemart isn't the only retail giant I hope to see gone in my lifetime....

  • Report this Comment On May 17, 2014, at 9:41 AM, RickandPatty wrote:

    I do shop at WalMart, but the items I pick up are getting fewer. I am tired of having something I need not being on the shelf when the week before it was. They have a shoe department (if that is what you want to call it), but it has gone downhill the past few years. I'm sorry, I am not going to wear shoes that your average teeny bopper wears. Same with the clothes.

    They need to get back on track on what their customers want or more and more people will stop shopping there.

  • Report this Comment On May 17, 2014, at 9:45 AM, allwaysusa wrote:

    Here what I've personally experienced:

    1. Product quality is going down.

    2. Customer service can't work on its own (people are nice but when you get pay lousy wages then you rebel!)

    3. Management stinks

    4. Only is falling apart too. They loose orders, the fall back and they inflates prices.

    5. Same as other companies like RE/MAX in Real Estate they will meet their fate soon enough!

  • Report this Comment On May 17, 2014, at 9:49 AM, JNS8604 wrote:

    Quite honestly, the problem with Walmart is that once a person finds a product that they love, Walmart stops selling it. I don't go to Walmart for discretionary spending. I go there for products I need so to take that away is just flat out stupid, so I go online or to another retailer.

  • Report this Comment On May 17, 2014, at 9:52 AM, retailsociety wrote:

    some of these people that defend this store don't have a clue. My wife and I both worked for this place, me for 6 years, my wife for 13 years. I say to all these people that defend this place, go work there for 5 or 6 years and then come back on here and tell us all what you think.

  • Report this Comment On May 17, 2014, at 9:52 AM, BeenBaggin wrote:

    I concur with everything TheAnalyst just said about wages deflating (actually in a virtual free fall), the so-called "great recession" actually being a depression that the nation's working middle class has far from recovered from, and the fact that this country is basically broke financially and economically. There is very little cash floating around in the system. Definitely not enough to go around in order for the poor and working poor - middle class to be freely shopping at Wal Mart or anywhere else as we used to back in the "bubble" days of a bygone era.

  • Report this Comment On May 17, 2014, at 9:52 AM, leobowdyo1 wrote:

    Walmart is failing because it has sunk to the kmart level.

    The store doesn't appeal to the affluent.. it doesn't appeal to the young crowd.. it isn't hip or modern or hell even stylish. When is the last time you said I have to go to walmart to get his exclusive item or product?

    Walmart is seen as the place where older white poorer people shop for cheaply produced low quality level goods...

    Even worse is now walmart reduced it's inventory and made it's staff all parttimers..so the stores are like ghosttowns..hard to find a cashier or employee for assistance.

    Try calling for a manager..I had to wait 15 minutes to even speak to one.

    The bad part is the poor had their governmental assistance reduced and the middle class is strapped for cash.

    Soooooooo yeah walmart is dieing off like the dinosaur it is.

  • Report this Comment On May 17, 2014, at 9:56 AM, BDD wrote:

    I don't go to

    Walmart unless I can't find what I'm looking for elsewhere. I like to go in a store get what I need and checkout and go home. I hate these big stores. We have a small family owned grocery store in our town and I go there and get the groceries I need and go home. Yes, they are a little higher, but worth it in my opinion. But Walmart going out of business? I'd be really surprised if they did.

  • Report this Comment On May 17, 2014, at 9:56 AM, senecaroz wrote:

    My husband and I both worked for Wal-Mart. I had some major health issues and was under a doctors care-they terminated me.

    My husband worked there for almost 10 years and was terminated due too reverse discrimination.Saddest part was, We were on vacation with or Grandchildren when they did.Then to top things off he was never allowed the mandatory exit meeting.

    So basically the Management and Corporate are are the biggest problems . All most all they care about is their bonuses and running with a skeleton crew so their

    bonuses are bigger.

    I almost guarantee Sam Walton is rolling in his grave because of what his children have done to his dream.

  • Report this Comment On May 17, 2014, at 9:57 AM, mommy23kids wrote:

    Walmart was a novelty just like Target but the prices kept rising. The middle class is no more. The higher class won't shop there and the lower class can't afford the prices for junk clothes and items. Grocery stores offer better prices for food. Walk into a Wegmans store to see the difference in atmosphere...it's the employees that are smiling and it shows! Although we can't afford some items they do offer store brands that are reasonable. Walmart may never go away but their issues reflect America's economy.

  • Report this Comment On May 17, 2014, at 9:57 AM, AnonymousTX56 wrote:

    The article is another marketing ploy at Walmart's expense! If Walmart fails, who is going to give jobs to non-skilled people? Thanks a lot Obama.

  • Report this Comment On May 17, 2014, at 9:58 AM, Harley117 wrote:

    Walmart is still one of the best managed companies in the world

  • Report this Comment On May 17, 2014, at 10:06 AM, gil03 wrote:

    Walmart is not the company that Sam Walton started years ago. My brother worked at the Walmart headquarters and he said that all the people that Walmart is hiring at their home office have masters or bachelors degrees, but have never worked out in the retail industry. All of their knowledge come from books and have no real life experiences. They, the management, are relying on this to make every day decisions. That is why they do not pay their employees well, have poor working conditions, no incentive bonuses, lack of morale. As long as they let these bookworms run the business, it will not be long before they collapse. They are only interested in their egos and lining their pockets at their employees expense.

  • Report this Comment On May 17, 2014, at 10:09 AM, sternrulez wrote:

    None of this comes as a huge surprise to me. It started a while back when I began noticing that their store-brand items were often more expensive than the name brand ones...it doesn't take a genius IQ to figure out there's something wrong with that picture.

    Secondly, there is both a Wegmans and Price Chopper literally within viewing distance of my local "super store", and both of them consistently have a shopping cart full of items in the entryway showing how much cheaper the prices are on the same items at their store compared to Walmart.

    Finally, there comes into question their quality of service and all the bad rep they've been getting in the news. I'm not talking about their forcing the "mom and pops" out of business (that's been a long-noticed item), but rather their attitudes towards their employees...for example the gentleman who was fired after he prevented a woman from getting mugged in their parking lot while he was on his break. For risking his own personal safety, the man should have received a medal, not a pink slip from his employer. Many years ago, I dated a woman who worked for a local attorney, and she said you wouldn't believe the amount of lawsuits they got on a weekly basis from a former Walmart employee. Finally, my girlfriend and her mother were there this past Wednesday evening, and only one checker was manning the registers...ONE! I understand that Wednesday evening is surely not the beehive of activity that say a Saturday afternoon is, but for a so-called "superstore" you'd think they would have at least 3 checkers on duty at all times...the line in this case was halfway to the back of the store, and they showed no sign of caring enough to open more registers. I myself experienced a similar issue in the past...this time between Thanksgiving and Christmas, when there were 3 checkers working and literally hundreds of customers in the store.

    As a previous poster mentioned...it's really nice to read the "truth" in an article for once, and unless Walmart execs read this, take heed, and fix their mess ASAP I wouldn't be surprised to see the next article about them providing a list of store closings.

  • Report this Comment On May 17, 2014, at 10:14 AM, leobowdyo1 wrote:

    I luv the people that suggest walmart employees need to join unions...

    Unions only really work when the employees are earning great wages ( say gm where the employee makes 90 bucks an hr)..

    The employee is happy..the union is strong because of the high union dues collected. Which in turn can be used to sway politicians/help their cause.

    Now what good are employees that make 8 bucks an hour? Sure the union could get the employees wages up to say 15 bucks an hour. But 15 is hardly 90. If you force the wages too high then the company goes out of business and/or you really have to increase the store's prices.

    Basically 15 dollar an hr employees make for a weak union that offers little to the employee in exchange for the dues paid.

    But you could say walmart employs many people and that would make for a strong union.

    Yet it would force walmart to raise it's prices to cover this cost and the consumer would shop elsewhere.

    So what good is it to raise the wage via union to 15 dollar an hour if it means walmart fires 1/4 of it's staff

  • Report this Comment On May 17, 2014, at 10:15 AM, babyboobank wrote:

    The quality of people working at walmart has been getting worse as the years go by. They are incompetent and are bringing this company down. They are horrible at customer service and horrible at inventory management. The employees have attitudes and a sense of entitlement.

    For the ones complaining about how walmart pays and treats their employees, I will say this. The pay is at a point to allow walmart to sell at low prices. If they don't like the pay then they don't have to work there. Employees are being treated poorly because they are promoting low quality people into management.

  • Report this Comment On May 17, 2014, at 10:16 AM, blasthazzard wrote:

    With all the excitement over Wal-marts demise, it is a shame those who are employed by the behemoth will be the only ones to hurt. The Waltons will still have their billions

  • Report this Comment On May 17, 2014, at 10:18 AM, CaptainCaution wrote:

    Bottom line is that it's a miserable experience to shop there. Never enough staff, nobody will ask you if you need help with anything, ever. And if you need help, you have to walk 1/2 way across the store to find someone. Their prices aren't low enough to justify the terrible experience going there. I'm not saying they should all make $15/hour but it's pretty easy to know if you pay your employees well they will be good employees, and people will come to your business if they know they'll enjoy the experience.

  • Report this Comment On May 17, 2014, at 10:19 AM, WhyNotAmerica wrote:

    When I first started shopping Wal-Mart most of the Goods was American Made, around 1995-96, Then they slowly switched to cheap Chinese goods and at first everyone loved the cheap price, Till they got home and the product didn't work or fell apart. People have finally started to wake up and realize that China made product are garbage, They are cheap for a reason. Not that we have really switched to Buy American id say it's more about Not buying Chinese. We have finally Woken

  • Report this Comment On May 17, 2014, at 10:22 AM, SirDenisOfSidney wrote:

    I shop at Wal-Mart every chance I get. I save money and it's convenience. If you don't like it don't go there. It you work there and don't like it Quit You knew what the job paid where you took it. Damn whiners.

  • Report this Comment On May 17, 2014, at 10:23 AM, kroykali wrote:

    Anyone else notice that Walmart has raised their prices lately on many items? For instance, a bottle of eyedrops I often buy (I have dry eyes) has almost doubled recently. This will not help them.

  • Report this Comment On May 17, 2014, at 10:24 AM, babyboobank wrote:

    There are some comments from people that work at walmart here. One especially from the person that says that they and their spouse worked there for 6 and 13 years and complaining about how they are being treated. My suggestion to those people is..."Don't work at a place that you hate! It's a free country! Go work somewhere else!"

    And no you don't get $15/hr for not staying in school or going to college to MAKE YOURSELF an OPPORTUNITY for BETTER PAY. You get paid according to the skill level required by the job you applied for.

  • Report this Comment On May 17, 2014, at 10:27 AM, Stevex1231 wrote:

    Most of you say the employees are underpaid with no experience.Thats is the point! Its how walmart wants it.Well lets say they paid them more and gave them raises--.Guess what? The product prices just got higher to pay for that.All of you people are colorblind.Open your eyes!!!Use your brain to do more than add 1+1.They do not have to promote from within,and they do not have to give raises.There is this thing called a revolving door that just keeps turning around and its lined up on both sides with next in line employee and just quit employee.And the new employee cost just the same as the ex worker.Got it? Don't Like working here?,then quit.Someone with the same qualifications will fill your spot in about 5 minutes.Here is a question for all of you.How many of you have worked in fast food?McDonalds,Burgerking etc?And after 20 years,are you still there?I'll bet not.And WHy Not?You were qualified like no other put a burger on a bun I'll bet..If all of you know the solution to Walmart's problems maybe you should consider applying to be the Chief Director of Operations since you seem to be more qualified than they are.I have an idea to save these huge retail companies tons of money for employee payroll.However I will not share my idea.I'm sure it will come to life on its on in due time.Unless wal mart want to sign me a big fat check with a % on the money saved per year on my thought.Most of you look at the grass and say it is green,or the oceans and say blue,or the sand and say tan,I turn off the sun and say they all look the same.Open you eyes and mind people.

  • Report this Comment On May 17, 2014, at 10:27 AM, foreshadow55 wrote:

    This article will make a LOT of people happy. Why? Look on the internet and you'll find many articles, documentaries and other media that tell the story of how much many people (especially in small towns) did NOT like, nor want a walmart. And of course there are many more who love walmart, so this article will demonstrate a reaction of 'finally' to some and 'what!' to others. For me, we do shop at walmart and for many things we like them but the lack of choice is one thing I don't care for. If I want certain things I really can't find it there, and might be forced to go to another place.

  • Report this Comment On May 17, 2014, at 10:29 AM, kenrmills wrote:

    Every giant company is eventually eclipsed by the next one....assuming the government doesn't interfere.

  • Report this Comment On May 17, 2014, at 10:30 AM, babyboobank wrote:

    People keep justifying bad employee behavior due to low wages. These people have a horrible sense of entitlement. You are being paid so do your job. Walmart is not paying you to have an attitude towards their customers. NO company is going to pay you to have an attitude towards their customers.

    Walmart needs to hire me to come and clean house...lol.

  • Report this Comment On May 17, 2014, at 10:31 AM, nobama14 wrote:

    Hey Travis, I think you're nothing but a hack for the unions that have been trying to bring down Wal-Mart because they won't let those Pinko Commies take control of their workers. The Wal-Mart I go to shows no signs of empty spaces in the parking lot. Why don't you stinking liberals leave them alone and shop somewhere else if you don't like them. They are never going to unionize so get over it. That goes for you to OBAMA!

  • Report this Comment On May 17, 2014, at 10:31 AM, jiffyjeffy wrote:

    I live in China and whatever Wal-Mart tells you about it's Asian business is a lie. They are losing their shirt here as the Chinese avoid their stores like the plague. On any given day the 2 Wal-mart stores and 1 Sam's Club in this city are ghost towns. The Wal-Mart store next to my house is in the bottom of a shopping mall. Shoppers - myself included - use it more like a convenience store. Most shoppers go into it for a few items, unlike the nearby supermarkets - Auchan and RT Mart- where shoppers usually buy shopping carts worth of goods.

    The Sam's Club is about a year old. My company purchased a business - group membership and gave it to those of us that wanted it for about $8.50. I go there occasionally as much like the Wal-Mart store next to my house there are no real bargains and most everything in both stores are more expensive than the 2 supermarket chains I mentioned before.

    The Chinese, just like Americans, like a bargain but Wal-Mart offers no value in their stores and the Chinese stay away. It's only a matter of time when Wal-Mart investors - of which I was one - realize that Wal-Mart has wasted billions of dollars trying to enter a very competitive country without offering the consumer a valid reason to shop in their stores.

  • Report this Comment On May 17, 2014, at 10:31 AM, IvanThomas wrote:

    Wallmart AKA (wallyworld) is : Made in china

    This company used to be a one stop shop that pushed made in USA products.Now they push other country's junk down our throats with there convienent locations.It is very hard not to just go to wallmart to save time but what we are doing there really only helps logistics that fund other countrys.Buy american our products are out there,go to your local farmers market and get real food support the american worker that makes things for us.Stop supporting a 9.00 hr forklift driver and building the economy of china !!!!!

  • Report this Comment On May 17, 2014, at 10:31 AM, sporked wrote:

    I hate that store, always hated that store. Went in in once, and that was it.

  • Report this Comment On May 17, 2014, at 10:34 AM, kiki wrote:

    If I am not mistaken, for all the wealth that the Sam Walton family has, they are not philanthropic - at all!

    Maybe this is their comeuppance. ??

    So in reading this article I hardly have any sympathy for a company that takes advantage of people the way that they do - specifically with such low wages.

    A worker is due their wages - fair wages, that is! Who can support themselves on what Walmart 'offers.' Its a tragedy! I would rather go somewhere else and pay a little bit more but have the knowledge that I have not contributed to what can only be described as a monopoly.

  • Report this Comment On May 17, 2014, at 10:34 AM, retailsociety wrote:

    @ Travis.....Since that NY newspaper released it's investigative report about a year and a half ago, on this store's dealings in Mexico, I have not heard a word about it. What has become of the investigation? I have searched everywhere and the story seems to evaporated into thin air. Would appreciate an update if you can, thanks.

  • Report this Comment On May 17, 2014, at 10:36 AM, mott1 wrote:

    I see a lot of hate for Walmart and I have been a vendor for an accounting software company dealing with Walmart up in Bentonville, so I know their power.

    What I do like is their mail prescription drug program. I don't even need to submit my health insurance to them in order to get my prescriptions filled for $4, or $10 for a 90 day supply. My regular drug store Tom Thumb charges eight to ten times times that rate using my Blue Cross insurance until certain minimums are met.

  • Report this Comment On May 17, 2014, at 10:36 AM, Jim85035 wrote:

    I have always been a firm believer in you get what you pay for. These underpaid Walmart employee's

    are rude, and have the worst attitude of any retailer on the planet. These sour employee's are costing them business buy the million's!

  • Report this Comment On May 17, 2014, at 10:40 AM, chiefkogi wrote:

    Fallen standards : Hygiene hazard at store #1811 Norfolk VA: The store front Rest Rooms are a disaster waiting to happen : An epidemic is imminent!

  • Report this Comment On May 17, 2014, at 10:45 AM, jddantas wrote:

    I find this interesting as I was just discussing this with my 20 yr. old who also believes Walmart to be bad for everyone. Capitalism in our society works in funny ways. It wasn't so long ago when stores such as Sears, Kmart, Target, Home Depot and do you remember the Federated Group chain. All which sold at bargain prices until they were forced to change there ways because others began to match their business model to compete. Look at Target and Home Depot now. KMart and Sears never learned and thought by closing stores and keeping the same model of handling the consumer without consideration on the changing market and economy would not hurt their business model. The economist warned those outlets then and now they have new CEO's who are trying to bring them from the grave. Capitalism works folks! Walmart is a prime example. I told my son what I am going to tell you. NOBODY is forcing people to work at Walmart. I don't like the wages and as I read your posts neither do you. But I see opportunity for every consumer in our changing economy. Think about your Vons, Safeway, Walgreens, and remember Rite-Aid? They all changed because of stores such as Walmart. I now see those stores matching and sometimes even beating Walmart's prices. That is Capitalism at its best! Do I want them to fail. HELL no no no! I would not want more people into our unemployment system for which our current politicians believes to be the next miracle drug and addiction driven political propaganda scheme. We are always going to have companies such as Walmart prop up and compete to be as successful as the economy will allow. My question to all of you is this. How much are you willing to spend to allow companies such as Wallmart to pay higher wages? Than I want to think of another question. Do you believe that other companies will follow suit and carry the trend to pay their workers even higher wages. I doupt it. I think they will do what is best for shareholders who is some cases are those employees are have stock and ownership in that company. Capitalism works folks! All of these other companies who fight to bring the same prices Walmart carries will also fight to bring the next wave of changes and that will come directly from your pocket book.

  • Report this Comment On May 17, 2014, at 10:46 AM, sabebrush6 wrote:

    Food at Walmart ( stnd brands) are FAR less expensive than QFC, Safeway, Albertson, etc. I cannot afford to shop at Safeway or QFC. Period.

    As far as clothes, I never shop at Walmart. Walmart does have good prices on misc. items and sporting goods & personal hygiene products.

    I only consider stnd brands when I shop.

  • Report this Comment On May 17, 2014, at 10:48 AM, SmBusinessOwner wrote:

    Thank goodness! This corporation is a leech! I support local "Mom and Pop" stores, farmers markets, and other small businesses. I DO NOT shop at Walmart! I will be happy to see them go! We need our tight knit small town cultures back!

  • Report this Comment On May 17, 2014, at 10:48 AM, retailsociety wrote:

    @ babyboobank,,,,in the first place, I didn't mention anything about the way we were treated and I didn't mention the word hate like you stated, you need to read my comment better and don't put words in my mouth that I never said. Secondly, we both did get out and now we do work someplace else. So you totally misstated my whole comment and you assumed we still work there. I used the word worked, that means past tense.

  • Report this Comment On May 17, 2014, at 10:55 AM, Rocketdun wrote:

    Wal Mart workers spend so much time moving items from the regular "home" locations on the shelves, and moving them to the "hot aisle" for some display, if you want to find that item it becomes a treasure hunt. Common sense would say fill the shelf space at least.

    I get frustrated go look for a specific item it's not stock on the shelf. So I am gun shy of shopping there, the one stop, everything approach ends with an empty shelf. I am not speaking of special or the latest items. Staple items, artificial sweetner, sugar flour. Oh yes I know better than to attempt to shop on Monday. Expect the shelves or bins to be thing. But pray tell toward the middle of the week. The driving distance is around 720 miles so from Sunday to say Wednesday that shelf should be re-stocked. An example I wanted a box of Nabisco saltines, there was not one to be had on the shelf. I was able to find an employee that would acknowledge me. I asked if they had any Nabisco Saltines, I don't know we don't stock those, Nabisco stocks the shelves themselves. Another employee said "Oh I know there is complete pallet in the back". A Publix employee would have gone and gotten a box.

    In August of last year I bought a pump sprayer with the Round Up logo. A few weeks ago I attempted to use it, could not get it to hold pressure. The exact same sprayer was on the shelf marked "Two year warranty" So I go back to Wal Mart go to customer service, before I could got within three feet of the clerk, she said "We don't exchange those, you have to go on line to the manufacturer. "So the claim of a two year warranty is a false or misleading statement" "Well you have to contact the manufacturer. There was a lad standing behind the counter with an Asst Manager tag on and I asked "Are you my first appeal and he shrugged his shoulders" So I said suppose you were on this side of the counter and I was on the other side, do you think that would make me want to return to Wal Mart. He shrugged his shoulders and deferred to the clerk who of course was older. So I did what Clark Howard suggests, I shopped with my feet, and left Wal Mart. I felt Wal Mart could have easily returned the sprayer to the manufacturer, and saved me the $20 expense, and time to travel to the nearest store to purchase a replacement.

    A few days ago I needed a bolt to replace one in a lawnmower handle. So I was in the lawnmower department and an associate asked if he could help me, he said well we may not have that exact part, I will check. He then said well lets go over to the hardware department and walked to a space where that size bolt was in a bin.

    As my mother used to say Wal Mart has done got to big for it's britches

  • Report this Comment On May 17, 2014, at 10:55 AM, getrealpepl wrote:

    The issue with Walmart customer service is the same a crossed the nation. The simple problem is a case of entitlement by a large portion of society. It appears if you show up, clock in, and stand around you deserve higher pay. Severe case of entitlement.

    If the employees of Walmart expect higher wages, then simply go earn your keep. Why would Walmart or any retail store pay higher wages to underperforming staff members?

    It amazes me when you walk into a store and look at a staff member with the intention of asking a question, or for help. The staff members all but ignores you, runs away, acts to busy to help, will go out of there way to get out of helping you the consumer.

    So again I ask why would any retail store pay higher wages for underperforming staff members? And why would any consumer want to pay higher prices so these underperforming staff members can get a few dollars more an hour.

  • Report this Comment On May 17, 2014, at 10:56 AM, zachduyahoo wrote:

    Everyone has mentioned several things that are attributing to walmarts demise, the one thing that I have not read here but have seen in my local area is that, there are just TOO MANY. You should not have your stores competing with each other for customers. I can say with the utmost certainty that from where i currently reside, there are at least 6 walmarts within 30 miles, 6!!!!! This is like Starbucks and how in certain cities you could be standing outside a starbucks, look across the street and behold another starbucks. I can say at least for my area sales are down because there are now too many stores for a finite amount of customers. You had to pay to build those stores, stock them, and pay employees but you not the only walmart in the area. So walmart is doing this to itself!

  • Report this Comment On May 17, 2014, at 10:59 AM, Ryansigloo wrote:

    My problem with Walmart is that a lot of their stores that I have been to are dirty, disorganized, and the employees are just plain rude. In my area, the middle class shoppers--the majority of them anyway-- go to target which is always kept cleaner. I can't get into or out of a Walmart without someone asking me in the parking lot or in the store for some money for food, gas, etc...so I've pretty much stopped going altogether. Their stores in my area just attract the wrong people.

  • Report this Comment On May 17, 2014, at 10:59 AM, kathie wrote:

    Dirty stores, unstocked shelves, long lines, returned and/or broken appliances put back on the shelves, cheap quality clothes that don't last more than a few washings, the list goes on and on. It looks like their greed ran right over their business sense.

  • Report this Comment On May 17, 2014, at 11:01 AM, MPA2000 wrote:

    Yawn. Yet another fill in article with nothing more to say than to present shock value.

    First and foremost 50 years ago no one ever heard of Walmart. Secondly, Walmart never became a big player in retail until the 1990s, and only after the fall of Blacks, Lazarus, LS Ayers and Zaiers(sp).

    It then leaped ahead with the decline of Sears, JC Penney and Kmart.

    I would venture that Walmart likely had its biggest decade during the Gulf War on Terrorism starting after the 9/11 attacks. Why? Because it was at that point the unemployment rate started to rise and the economy faltered. Walmart makes it money on low income earners.

    You can also add Dollar Store, Big Lots and other similar companies that multiplied around that time.

    Now that Obama has pulled us from the economical slump and Unemployment has fallen to near 5% again, the expectation is for Walmart (and Big Lots, the Dollar Store etc.) to start to lose that money since some in that group have gotten jobs and can afford to other places.

  • Report this Comment On May 17, 2014, at 11:07 AM, sowhatnow wrote:

    At last... there has never been any real savings at

    Walmart or Sam's.. People have actually fell for the

    snake oil that you could save money shopping there.

    The only thing you will save is your sanity if you get the hell out of there pronto.

  • Report this Comment On May 17, 2014, at 11:12 AM, trstall wrote:

    This might have been a more believable article if the authors paralleled it with the Obama Economy of the last 6 years and with comparatives of ALL business over the same period.

  • Report this Comment On May 17, 2014, at 11:24 AM, hacksaw007 wrote:

    Walmart low prices are not so low. Many other smaller retailers have lower prices and BETTER quality. I am one of the dissassitified with Walmart and do not support this retailer!

  • Report this Comment On May 17, 2014, at 11:24 AM, MeganKC wrote:

    Last week I went to Walmart. When I was getting out of my car I stepped in a diaper filled with poo. I didn't need a blender that badly. I went to Target instead. I hope Walmart fails...for so many other reasons, too.

  • Report this Comment On May 17, 2014, at 11:27 AM, Vampiremarius79 wrote:

    It brings me great joy to see the movement to bring Wal-Mart to its knees is showing results. I personally stopped shopping with Wal-Mart a year ago and have refused to give them a dime of my limited income.

    Their employee’s relations are in complete turmoil, Wal-Mart treats its employees like second class citizens and in turn their patriots are classified as third class citizens. The products you purchase in their store in cheaply made and falls apart in a week, the quality of their food is way below standers.

    And their store management does nothing to correct the problems within the store, even when a patriot brings back a meat product that the meat fibers had begun to break down in, most likely from keeping the product out of temp to long. A manager told me the meat was supposed to be dark purple and full of slimy goo!

    No; Wal-Mart the America people aren’t stupid and we will not be patronized for your profit.

  • Report this Comment On May 17, 2014, at 11:33 AM, acerodio wrote:

    Walmart can turn things completely around for the better if they just go back to selling all items made in the USA. No more of this China crap.

  • Report this Comment On May 17, 2014, at 11:43 AM, Interested wrote:

    I worked at Walmart in the office, back in late 1989 into the 90's. Sam Walton was still alive, when I started there. I met him personally when he came to our store's opening. Mr. Walton talked about the coming of some Super Stores. He said he wanted to only have a few, placed across the United States. He did not want Super Stores to replace the "regular" sized Walmart's, that they had back then. Customer service was number one with him and so were goods made in the U.S.A.

    We had a "pep rally" for the associates, every single morning before the store opened. (No 24 hour stores back then) The pep rally got the associates excited about the new day. There were smiles on the associates very day. We loved our jobs and the way we were treated. My manager even had "doughnut Saturday" for the senior citizens. He supplied coffee and doughnuts free, to all senior's, that came into the store from 9 am, when we opened, until 11am. Our seniors loved it. The manager sat down with the senior's at our Walmart small cafeteria and talked with them. Most people that shopped there, knew the manager and knew his name. When he was called to help somewhere in the store, he was there in just a few minutes.

    There was to be a manager or assistant manager on the sales floor at ALL times. It was the associates job to go up to any customer, that seemed to be looking for something and ask if they needed assistance. You didn't 'point' the customer in the right direction, but you walked with them, to the item they were looking for.

    I was proud to see the banner's the Sam Walton put up in all the store's advertising items sold in the U.S.A. Mr. Walton said we needed to keep jobs in America not overseas.

    That's the Walmart I knew and loved. It sure doesn't stand with what the founder, Sam Walton wanted for his Walmart stores of today. With that said, I say...have a great day.

  • Report this Comment On May 17, 2014, at 11:43 AM, gmandel81 wrote:

    bad service and most personel

    don't speak English mostly Mexicans will work for lousy pay they built one in Escondido,ca it was built fast this year. I am not being disrespectful that's the way it is

  • Report this Comment On May 17, 2014, at 11:45 AM, junkypalace wrote:

    have you noticed walmart has 5 to 7 managers at a store now.If you ask each one of them they will say they are top dog,no they are not,they are puppets for division managers and are very replacable.Most of them have little experience at walmart or have a relative hire up.Another down fall is the youth of today the hire,what a joke,no ethics at all.Walmart will fall soon and all the small towns that got busted will have a chance to thrive again,but with the youth of today,our future looks dim.Walmart has closed many stores,dont let them fool you.walmart manager my self for 4 years

  • Report this Comment On May 17, 2014, at 11:47 AM, Ogrady11 wrote:

    Walmart still makes great profits, the author is spinning erronious conclusions

  • Report this Comment On May 17, 2014, at 11:48 AM, bcls1981 wrote:

    I like how people say that if you don't like working at Wal-Mart, quit! I've never worked at Wal-Mart in my lifetime, but I know it isn't that easy to quit a job you dislike.

    In this day and age, it is sometimes very hard to find a job. I remember it took me three months of applying everywhere and several interviews before I found one and this was in a field that I am very experienced in.

    Wal-Mart pays its employees, but they are struggling. So they have to work overtime just to make their bills or work a second job. They are usually so tired from that, that they don't have time to go out and find another job. It's like being in a vicious, never ending circle for them and it can be hard to get out of it.

  • Report this Comment On May 17, 2014, at 11:48 AM, Isaacblack wrote:

    I personally don't like huge stores. It's a shame to see all the posters here getting on the bandwagon bashing Walmart, though. People bashing their employee policy are union hacks or fools. Look at KMart. They went the high wage union route. They died years ago. Walmart is and always has been the store for the masses, which means cheap good at reasonably cheap prices. People, how do you think they can deliver that? No one is forcing their employees to work there. They have been taking the unskilled and employing them for decades. This is America, learn a skill and move up. If you don't, don't complain you are on the bottom. I personally think the slowing of Walmart business is just a sign of the world's economy.

  • Report this Comment On May 17, 2014, at 11:53 AM, mirwi212 wrote:

    We have a "super Wal-Mart" in our town. I have been in it twice. Everything I went for was not on the shelf. I just go to K-Mart, Rite-Aid and Kroger and get everything I need without dealing with delays. When I used to go to the "old Wal-Mart" every time I got to the register, I heard "price check on aisle 2" or whatever it is they say. Please don't even go in there on your lunch hour or if you are in a hurry. Rather go to three stores than one Wal-Mart. guess what I have not missed it but my friends and acquaintances eyes glaze over when I say I don't go to Wal-Mart.

  • Report this Comment On May 17, 2014, at 11:54 AM, tardisgurl4eva wrote:

    I can tell you why this consumer is more hesitant to shop Walmart: 1. inconsistency: They often withdraw items from the shelves after a short time--and for me, shopping at Walmart via buses in my city (which run an hour or more apart), is a 2 to 5 hour day (up to 7 hours on weekends). So taking hours out of my day to shop--only to find items I want or need no longer being sold there...I get a "why bother?" attitude and go somewhere else.

    Also, their prices aren't always as "low low" as they claim! I often find items at other stores like Dollar General, Family Dollar and other supermarkets, which are lower than Walmart--and closer to home for me.

    Pandering to the upper classes, which is what Walmart is now trying to do, is like McDonald's trying to promote healthy food. It rings false.

    Finally, trying to find someone to help you, because there's no price on an item--pure laziness on Walmart's part, is an exercise in futility.

  • Report this Comment On May 17, 2014, at 11:54 AM, mirwi212 wrote:

    One answer may be "what goes up must come down".

  • Report this Comment On May 17, 2014, at 11:56 AM, jlvh4 wrote:

    I just retired from Wal-Mart after 18 years and I must say it was one of the best jobs I ever had, I have listened to the nay sayer for 18 years and I have found it to be biased. I never went for the management program which is easier to get in than you think and they do take care of their employees. I am a good example of that, I broke my arm and had to be off for 12 weeks and I had only been there for six months (it was not as Wal-Mart) I started out as seasonal help and in October and in January they made me full time. I worked in the Vision Dept. and made a very good wage. I broke my leg and had to be off for 12 weeks at the same time my grandson was born and only weighed 1 lb. I was off 6 weeks for that as well, all together at that time I was off 18 weeks and they saved my position. The family leave act only requires 12 weeks. My health is what made me retire and they tried to talk me out of it and told me they would work around my problems. My health started to go hill down last September and they never made me go to part-time they helped me with whatever I needed so to make a long story short after so many years I have seen a lot and most the news is biased because it makes a good news article. I worked hard I took pride in my job not for them but for myself. When you take a job the first person you should please is yourself so that at the end of the day you know you gave as much as you could, so you can pride in yourself that you did a good job. I have at the end of day walked through the store and have seen it look totally trashed now you really have to ask yourself who were the people who through that stuff on the floor, who were the people who opened the product and then left it where ever they wanted? Who laid the rugs on the floor so they could see what they looked like and walked on them as well. Who put frozen food in ladies wear, I could go on and on and on,but answer to that is the customer. It is worse than picking up after a toddler.

    (

  • Report this Comment On May 17, 2014, at 11:56 AM, Frampt wrote:

    Lots of reasons. The main one... Since Reagan, the rich is getting richer, the poor is getting poorer and the middle class is disappearing. "Trickle down" worked for about a minute. Now it's not. I'll spare the Econ lesson for you Wallmart shoppers. The 3 top Walton's make more money than the lower 40 million Americans COMBINED. They can't spend enough to "trickle down". If middle class (Wally worlds shopper base) isn't spending money, they're screwed. And so is the US. But, for almost 30 years now, the Republican Party has been protecting their Wall Street buddies and they refuse to accept the fact that their policies are screwing Main Street.

  • Report this Comment On May 17, 2014, at 12:00 PM, spinod wrote:

    How is this a good thing? Wal-Mart provides more jobs in the country than Obama ever helped create.... Wal-Mart goes down, they start firing and less hiring, then what happens? Obama hires another British company to give more jobs away?

  • Report this Comment On May 17, 2014, at 12:01 PM, WordDog wrote:

    "Cachet," not "cache."

  • Report this Comment On May 17, 2014, at 12:02 PM, jcphenry wrote:

    They don't offer better selection than many grocery stores, or prices lower than most warehouse stores or low-frills shops like Aldi's. As for "convenience", most of their stores rely on huge land areas for their stores and parking, mostly in smaller towns and far-out exurbs, the attractiveness of both diminishing due to longer and more expensive commutes and generally less availability of decent-paying jobs, including at places like Wal-Mart. Their pharmacy business has to contend with mail-order pharmacies that are able to grab long-term buyers due to insurance incentives. Their image as the place for poor Americans to shop with their EBT cards is not a marketing plan any retailer really wants. The shopping experience many have there--with way too many bad news stories and smartphone-documented photo and video evidence--makes the place look like a white-trash magnet and public freak show. Shoppers showing up not dressed decently to be anywhere in public, disruptive conduct that many consider abusive, even bordering on child-abuse, the overall experience is not one would want if given other better choices.

  • Report this Comment On May 17, 2014, at 12:03 PM, Luvenunicorns wrote:

    I have been shopping at Wal-Mart since the first one opened in MT. and it was great.

    Since then a lot of things have change when Mr. Walt passed away things have change not only with the stores, but with employees how they treat the customers.

    Its really disappointing when you go to shop and ;there are pallets of items in the isles waiting to be stocked and no one around to stock, and you can't through the isle to the item you need that is on the shelf. This is very frustrating.

    I use to call Wal-Mart my favorite place to shop, not anymore. Now I call it my worse night mare because I don't know if I'm going to have to work my way of a maze of pallets, shelves that are empty.

    The other things that is becoming very frustrating is when you ask a clerk for help have the time there isn't one to be found, or when you do find one they don't know where the item is located and they have to ask someone else. This is also frustrating.

    Yes, I have been shopping at other places because Wal-Mart is going down hill not keeping there shelves stock, mazes of pallets in the isles where you cannot get to items that you need, and most of all clerks not knowing where items are when they should.

    Now you see why I say Wal-Mart is my worse night mare to shop, I only go when I have to and even then I cross my fingers and hope the items are stocked.

  • Report this Comment On May 17, 2014, at 12:04 PM, Frampt wrote:

    You want more reasons? Consolidation of the CPG industry. Walmart used to have so much weight against its suppliers that they would dictate what the consumer product companies would sell it for. P&G would introduce a new 14oz can of Folgers (as an example) and Walmart would say "I want it in a 13.5oz can and at this price." Not now. There is also the reasons of an improving economy in China and the increasing labor pay there. I very much dislike the past predatory practices of Walmart and it started when Reagan all but eliminated fair trade practice laws.

  • Report this Comment On May 17, 2014, at 12:07 PM, 04Tacoma wrote:

    There are three main problems that I see with Walmart that are burning people out--1.Poor quality foreign-made merchandise, 2.Poorly managed stores (employees don't care), and 3.Poor wages and benefits that are contributing to making us a giant welfare state.

    We shop there for food (except meats) and some durable goods. I would prefer to shop at a major grocery chain but Walmart beats their prices on most of the items we buy.

    I have noticed, over the last 10years, about a 25% reduction in people in the store while I shop.

    A local cashier told me that "most" of the people that she works with are also on food stamps.

  • Report this Comment On May 17, 2014, at 12:12 PM, luna wrote:

    The Walmart where I live is going strong. They just expanded into a Super Walmart with a full-size grocery store. The place is always busy too. Now, the Kmart in our town is something else. The only time they are busy is when they are giving the store away. It takes twice as long to check out at Kmart because the cashiers have to try to sell customers on joining their Shop Your Way Rewards club. I know a lot of people who won't shop at Kmart any more because they are being solicited to join their club every time they try to check out. Walmart doesn't do that and seems to be prospering here, even though they don't have the lowest prices any more.

  • Report this Comment On May 17, 2014, at 12:15 PM, HectorSector wrote:

    "Sprawlmart", as it's called on "The Simpsons", was built in a transitory era of cheap gas, cheap land, and slave wages for manufacturing workers in developing nations. Those days are rapidly ending and Walmart will end up on the ash heap of history.

  • Report this Comment On May 17, 2014, at 12:16 PM, flovendman wrote:

    I had a similar experience at a Walmart here in San Antonio. I was at the check out line about 3 days before Christmas last year and they had about 4 registers open and the lines were all backed up about 20-30 deep each. When I complained to the manager about the lack of cashiers he said what do you expect, it's 3 days before Christmas-to which I replied-- EXACTLY, which is why you should have more cashiers, because people are doing last minute shopping for Christmas. It's just amazing, the lack of managerial skills some of these folks possess. Needless to say, I always try to afford that Walmart unless I absolutely have to go there-it sucks.

  • Report this Comment On May 17, 2014, at 12:16 PM, koala11 wrote:

    I still like Walmart - it's cheaper then the Safeway in our small town! However, they have a real problem with keeping the shelves stocked and having registers open! Get used to buying a product and then it's gone - poof! Let alone the stores are always on the warm side and their excuse is that the temps are regulated by Benton, Arkansas LOL

    This is all proof that American's are the ones who make these companies big and wealthy - mess with us and we can still take it away too!

  • Report this Comment On May 17, 2014, at 12:16 PM, Tbear62 wrote:

    Sam Walton started with a concept idea. Good prices, for good products at a good price. Once the store was turned over into a conglomerate and the Walton family became detached from it other than hauling in their paychecks- the folksy, good price feeling fell to the way side. As one pointed out- many providers were having to revamp packing simply for Walmart shelves. Our old computer for example. Emachine, was a design made exclusivly for Walmart to be sold at their price point. We found that out when we tried to replace parts- you cant. Anyway, people are learning that the prices arent the lowest. Many times you will find them cheaper at other establishments and even in larger sizes for a cheaper price. We have allowed them to invade our towns- big and small and when they go under- they hold all the cards. I cant tell you how many empty shell old Walmarts there are around. They citys they go into pretty much pay for the building and give them 100% of what they want and when they close the stores to make bigger stores- the old shells sit empty We have 3 former standard Walmarts around here that were closed in lieu of the Super Centers. Walmart holds the deed on the buildings and land and can dictate what goes in around them even- its a whole entire rodeo that citys go through to get Walmarts and they promise the jobs and the trickle down donations to the school systems and community and other projects but the cities give up 10x more than what they get in.

  • Report this Comment On May 17, 2014, at 12:16 PM, wata3000 wrote:

    This article doesn't coincide with what I've seen here in the US and overseas. The stores are packed with customers. I personally don't think Walmart is going away any time soon. Some adjustments perhaps, especially overseas where it was a novelty for awhile, but has ceased to be, so of course profits will decrease. An increasing, and rightly so, resistance to products manufactured in China has something to do with falling profits here in the US. But that "Walmart is falling apart before our eyes!!" I doubt it very much.

  • Report this Comment On May 17, 2014, at 12:16 PM, ladythel wrote:

    I have read all the bad thing said about walmart and most of then is true .but there is no way you can afford to do your weekly shopping at stores such as Harris Tweeter, Food Lion, Or I.G.A or any of the other super market.And every store you shop in the products are all made in China No' there are not like they use to be ,but then what is I am a senior shopper and believe me there is no way I can buy any thing in these stores and say they are better than walmart even there sale prices are higher the walmart regular price so I truly hope that Walmart does not go out of business ,and all of you that are complaining about Walmart really need to stop.I have many conversation with people that has work in Walmart for many years and are quite happy to work there. and I would like to see some change made in the stores. But to hope they go under I think that really very bad thing to hope for, STOP and with all there fault Like us be thankful that there is a Walmart

  • Report this Comment On May 17, 2014, at 12:16 PM, elmarie wrote:

    The thing I hate having to do is sort through the dented cans to find those that haven't been damaged.Also Walmart's womens clothing is more in the style of what Hispanic women buy.I use to buy almost all of my summer/winter work clothes from Walmart, but now I have to go to a higher priced clothing store to purchase them;us older American women do not care for the tight tiered spandex pants or jeans.Also checking out can be a total nightmare,half of the self checkouts do not work properly,others have signs taped to them telling you credit cards only because the manager has not had money placed back into them to give as your change,and yet others are closed entirely.Small discount groceries are getting more popular because of all of these problems existing.Yes Walmart,you had better start listening/reading these complaints because your continued customer power demands it.

  • Report this Comment On May 17, 2014, at 12:17 PM, NotFondOfLibs wrote:

    One of my neighbors used to work at a Walmart and he said he was completely stressed out at the end of each day from working in 2-3 departments at the same time. They finally fired him and he was able to obtain employment at a chain store that he is very happy with.

  • Report this Comment On May 17, 2014, at 12:19 PM, rbrb2 wrote:

    Abandoning Wal-Mart for what? Kroger or Albertson's with 50% higher prices and gimmicks to get you to buy more thinking you are getting a deal?

  • Report this Comment On May 17, 2014, at 12:20 PM, flovendman wrote:

    OMG-you are not kidding about the pallets and pallets of foodstuffs in the aisles. I really enjoy having to walk all the way from one end of the store to the other, just to cross over from the grocery section to the other sections of the store because the main aisle is littered with display after display with no opening to push a shopping cart through-what a brilliant idea! Just one more reason I hate shopping at Walmart now.

  • Report this Comment On May 17, 2014, at 12:21 PM, Hoosier wrote:

    If Walmart would go back to selling a majority of American made products, I would shop there again. Remember when they used that moniker, Made in America?

  • Report this Comment On May 17, 2014, at 12:23 PM, u4iadestiny wrote:

    Great news. Hopefully, mom and pop can re-boot their dreams and open back up on main street before another Leviathan steps in, dangling cheap bait in front of consumers with the intention of sucking them into its black hole.

  • Report this Comment On May 17, 2014, at 12:24 PM, thuong3ngo wrote:

    Walmart products most is not quality and most MADE IN CHINA.

    Red China is the most copycat on world.

    Yes, shut em down. Down with MADE IN CHINA.

    Stop stealing people brain.

  • Report this Comment On May 17, 2014, at 12:25 PM, azhbs wrote:

    Is Walmart in trouble - definitely. are employees treated badly - no question about it. Are the employees paid a low wage - yes. Will brining in the union help- absolutely not. Yes the unions will go in and demand higher wages for themselves. yes I said themselves, the employee may get the higher wage then they have to turn around and pay union dues so the employee doesn't really make any more than they were before. Also there have been times that bringing in the union has actually hurt the employee, employer and the customer. Does anyone really believe that the corporation is going to just give the employees a higher wage because of the union and take money out of there pocket, they will pass the wage increase along to the customer. Since the employees are most likely also a customer that means they will also be paying more for the crap products.

  • Report this Comment On May 17, 2014, at 12:28 PM, gigglehertz wrote:

    The problem isn't low paid employees, it's too few of them and those that are there aren't properly trained or managed. And many of them are temps. I've worked at Wal-Mart as a part time temp twice and because we aren't employees we aren't given any training at all, and aren't trusted with access to computers or scanners so we are just as lost as you. We can point you toward the department you are looking for but that is it.

    I worked their for 20 hours a week for about 6 weeks last year in the frozen foods/refrigerated dept, and in that time I spoke to a manager for all of about 3 minutes, just long enough to have her hand write my name on a name tag. The only training and guidance I got was from the people I was working with - other temps. If we couldn't find where something went, either because it was new or moved or the shelf tag had fallen off or it was in some other part of the store, the advice I was given was "just stick it somewhere, somebody will fix it" Also we (temps) were the only people in the food section, so if somebody had a question about anything in the store, since of course we were often the only ones in blue shirts they could find so they would ask us about something in a nearby department, which of course we usually couldn't help them with. We don't have radios or phones, so if I need to speak to a manager (or you want me to get one for you) then good luck with that snipe hunt. There's probably only 2 managers in the store at any given time, and they've got more important things to do than talk to a temp anyway.

    The 2nd time was this past month. I had to fill out 3 different time cards in 2 days because the managers kept losing them. I was stocking the toy department, but mostly doing go backs from customer service, and more often than not I couldn't find where anything went. Nothing is where it's supposed to be. I shocking amount of products are brought in under "assorted sku's" which means they all have different UPC's but they're all considered the same product. Which makes finding the proper spot on the shelf extremely difficult because you can't match the UPC. I was told to go find one of those wall mounted scanners to do a price check, and if it's the same price as something then just put it there. I had a manager tell me if in doubt just find the section where you think it goes and just put it there. I've been a merchandiser before and this is just horrible practice.

  • Report this Comment On May 17, 2014, at 12:32 PM, Frampt wrote:

    Maybe as the parking lots become emptier they can rent out the space for you Walmart lovers to park your double-wides.

  • Report this Comment On May 17, 2014, at 12:32 PM, BeauCharles wrote:

    Wal-Mart is still packed in my town because there is no alternative for them other than driving thirty minutes to a larger town. I don't think that's unusual. They killed off the competition long ago and they aren't coming back. This article and comment just sound like wishful thinking on the part of the anti-Wal-mart camp. They're still the retail juggernaut in this country and that's not going to change any time soon.

  • Report this Comment On May 17, 2014, at 12:36 PM, gmvalentine wrote:

    The Walmart near me is pretty clean, and stocked reasonably well. I go there for prices, which generally, but not always, beat the competition. I don't expect them to beat everyone's prices all the time; that would be unreasonable. Customer service is secondary to me. I am not looking for a department store experience when I go there. As far as their employees are concerned, they are doing what most companies today are doing....cutting back to skeleton crews, and being extremely frugal with wages, often to the point where it is hurting them. Walmart is a humongous company serving millions of customers, so their faults are magnified, and they are a big target for critics.

  • Report this Comment On May 17, 2014, at 12:36 PM, marc wrote:

    Walmart is not "falling apart before our eyes," because if Walmart were the problem then other retailers would be getting Walmart's customers.

    The U.S. economy is falling apart before our eyes, as Americans follow Argentina, Venezuela, Puerto Rico, and Cuba into the abyss of Marxism, communism, and socialism.

    History tells us that when society turns on the primary job creators, the rich, then the poor and the middle class are the ones who suffer the most. The quest for "income equality" through redistribution of wealth always results in the poor and the middle class becoming poorer.

    Marxism, communism, and socialism never, every work, but the promise of an economic utopia in which everyone is equally wealthy has fooled people for over 100 years.

    Walmart is not failing; the U.S. economy is failing because Americans are causing it to fail.

  • Report this Comment On May 17, 2014, at 12:41 PM, jtcole wrote:

    I worked for Sam's/Walmart Logistics for 8 years, we enjoyed quarterly performance incentives which was about 4-$500.00. company picnics and starting pay around $12.00 an hr. The associate's average pay was about $20.00 hr in logistics. I think one of wm problems are in the stores, managers, long lines, not enough help, empty shelves. and prices. Some of their prices are not all that low compared to krogers, dollar stores, best buy etc. And I've seen products come from Bangladesh, Vietnam, and china that's why they sell at low prices and make money. but so do everyone else, jc penny, sears, dollar general, old navy, target, kmart, family dollar, ross, Costco, foot locker, foot action, gap, etc, they all buy cheap stuff from china, etc. Wm will still be around for awhile.

  • Report this Comment On May 17, 2014, at 12:43 PM, dwduke wrote:

    Walmart will be around for a very long time. They have enough clientele to keep them going. It’s also the place for trailer park fashion shows and is quite successful. As Obamacare kicks in more and more every year, it’s going to mean more Americans will be paying far more for their health care, and Americans will need to stretch their dollar, (so much for affordable health care) so Walmart will be there to help Americans stretch their dollar by selling cheap stuff. Now those that get free stuff from the taxpayers and always will do so, will continue to go to Walmart to get cheap stuff. But there will be more middle class folk going to Walmart as time goes on.

  • Report this Comment On May 17, 2014, at 12:45 PM, Theinsultedelf wrote:

    Walmart can't sell what they can't put on the shelves and their stores are seriously understaffed. This is the number one issue currently with Walmart, stores with empty shelves. All three stores in our city are like this . These aren't isolated events that corporate refuse to acknowledge. This is endemic within Walmart. I have friends and relatives all over this country and the story is the same everywhere; Bare shelves.

    Corporate has become so greedy with hours that individual stores can not hire the required people to keep the shelves properly stocked. Merchandise sits in the back room. When one shops in the grocery section especially, one wonders if they haven't been transported to the old soviet Union from the empty shelves.

    Walmart has probably the best distribution system in the world, but it does them no good if once the product is delivered to individual stores it can't make it onto the sales floor. And that is the problem. Delivered product isn't making it to the shelves and people are forced to go elsewhere and buy what they want and that is a lost sale. Walmart loses out on sales every week from me. Staples I've bought for years at Walmart that have shelve space and current price stickers but no product on them. Multiply this by the 100 million that shop at Walmart and you can see why Walmart's bottom line is hurting .

  • Report this Comment On May 17, 2014, at 12:46 PM, 1ma23sonwwe wrote:

    i used too work wal-mart here in grove city ohio back from 2005- threw 2008... the managers that run the store does not care about the employees we was over worked. and had too watch over 2-4 departments with no help from other employees. they did not teach us anything about the product the customers was buying. the only training they gave us on the computers in their back room. how is anyone too learn without hands on training..? also the managers at wal-mart does not care about you the customers if walls could talk...lol you would know all wal-marts cared about was the money.,,, not (me) as the employee not ( you) as the customer. and wal-mart could pay people better wages too, and the could hire more help instead on one person doing 3-4 person job. you think the inside of the stores looked bad and dirty..? well you should see the back room of the store as well... if a fire ever broke out people would be stuck in because of all the clutter and over stock,,, thats why the shelfs are empty no one would work over stock how is anything going too sale while its still in the back room..../ wal-marts has so much wast on stuff they are trying too sale.. but its broken when it comes off the trucks and all........ i used too like wal-marts but after sam walton passed away so did wal-mart. they dont have nice manager,,, the managers are the biggest problem,,, thats why you see people who work their not happy dont wanna be their... i was one of them,,,, it starts with the managers,,,, the manager have sex with employees in the back room.. the managers are dirty rotten people who thin they can treat employees bad and talk too employees any way they want too.. and they treat customers bad too... the managers are THE BIG PROBLEM,,,,, you have too many bosses and not enough help...... LIKE THE OLD SAYING GOES TOO MANY CHEFS SPOILS THE STEW,,,,

  • Report this Comment On May 17, 2014, at 12:47 PM, justbecause1 wrote:

    As an employee of Walmart I've seen good and I've seen bad. Sadly there is more bad then good. For starters most of us don't care. Why? Its simple we are over worked and underpaid. We are bombarded with customers who decide to show up and question us to death as if we are suppost to know. What people don't get is we are not trained in specific area. we are forced to learn on the fly. We are trained to ask a million questions so that the customer answers their own question as to what they need. We are just told to sell. There use to even be jokes of just putting stuff in peoples buggy just to get them to buy more stuff.

    But I can only speak for the overnight crews as day-shift workers are spoiled. They are nothing more then lazy socialites. That's all I will say on that.

    Second management doesn't care about loss prevention. There is little to no "floor walkers" aka loss prevention during the day. At night there is none around 2-3am when people take lunch at any Walmart there is almost no one on the floor. I've watched TV's walk right out the door. Along with countless other items that you find the empty box to down an isle on the other side of the store then where the item came from.

    Third we have become a impulse market. I've noticed that in recent times we only carry what we feel that will sell. We no longer have loyalty to the customers who are looking for their old brands they have used for years. Didn't make the Walton's money? Well they good bye.

    Walmart is greedy and to be honest I'm surprised they don't hire pick pockets because that is the direction that place is headed. Please don't shop there. if you cripple the beast, they will be forced to reform their ways and polices. There is so much that people don't know about that place that just sickens me. Is it money? Yes but people are degraded and treated like slaves and for what? 10/hr? Why are people working 5x as much as a McDonald's worker and only make 3 dollars more?

    I don't want easy money but I stand for fair wages for fair work.

    Oh and before I go I did say there was some good. That is moment you clock out for the day.

  • Report this Comment On May 17, 2014, at 12:47 PM, Roxannesays wrote:

    Of course WalMart is in trouble. For years now, bad press, motivated by Unions, have hammered at the store getting people to believe them. When WalMart goes out of business, who is going to replace the thousands of jobs that go with them? The Unions? HA!

  • Report this Comment On May 17, 2014, at 12:51 PM, gwatsof195577 wrote:

    I saw this coming many years ago.... the Retailer did NOT invest in it's BEST asset.... it's people! I just paid $55 to renew my Costco Membership because they pay their people a LIVING WAGE. I spend $300-500 per visit to Costco, and from what I'm reading, that's small potatoes.. if a fish starts to stink it usually begins at the head.. Walmart got rich, but didn't pay it forward along the way... I will watch it's decline with great satisfaction..

  • Report this Comment On May 17, 2014, at 12:54 PM, NWArkmark wrote:

    A totally irresponsible headline. There has to be better journalism that this.

  • Report this Comment On May 17, 2014, at 12:56 PM, Meandyou7 wrote:

    I will only buy from mom and pop shops, I'm sick of companies like this that suck the life out of communities. For the people that work at Walmart sorry, it's not you. They don't pay you anything decent anyway. It's time to get rid of these big country destroying companies!

  • Report this Comment On May 17, 2014, at 12:59 PM, WalkingMan wrote:

    So, the sky is not the limit. What's new? Get on your Marx. Get set. Stop.

    The boy doesn't always get the girl in the real world.

  • Report this Comment On May 17, 2014, at 1:02 PM, lazorrita83 wrote:

    I can tell you that I haven't set foot in a Walmart in over two years..!

    My place of choice this days is the 99Cents Store and Amazon.

    And of course my local Grocery Store "Ralph's"

  • Report this Comment On May 17, 2014, at 1:04 PM, jagrmeister wrote:

    Well written article. Clear points backed up with data. A welcome relief to many of the highly opinionated articles I'm seeing with poorly described supporting data.

  • Report this Comment On May 17, 2014, at 1:05 PM, dogluver315 wrote:

    I knew this would only be a matter of time. The Wal-Mart near me in Florida is terrible. In fact, any Wal-Mart I go in to is terrible. The staff is rude, unwilling to help and has no clue to where their products are or what their products are. Other than wearing a blue smock that says Wal-Mart, the staff are sloppy looking wearing whatever they feel like. I'm not sure if they have a dress code or any types of rules regarding hygiene, but they should. The stores are also filthy and I can't imagine purchasing anything that's edible.

    Living in Florida, we have the best of everything. Publix is my favorite grocery store and I watch for sales on everything they sell. I clip coupons and will go to Walgreens as the one by me isn't too bad. I don't make much money at my job, but I am more than happy to pay an extra $.30 for something that comes from a store I respect.

  • Report this Comment On May 17, 2014, at 1:07 PM, 1ma23sonwwe wrote:

    i used too work wal-mart here in grove city ohio back from 2005- threw 2008... the managers that run the store does not care about the employees we was over worked. and had too watch over 2-4 departments with no help from other employees. they did not teach us anything about the product the customers was buying. the only training they gave us on the computers in their back room. how is anyone too learn without hands on training..? also the managers at wal-mart does not care about you the customers if walls could talk...lol you would know all wal-marts cared about was the money.,,, not (me) as the employee not ( you) as the customer. and wal-mart could pay people better wages too, and the could hire more help instead on one person doing 3-4 person job. you think the inside of the stores looked bad and dirty..? well you should see the back room of the store as well... if a fire ever broke out people would be stuck in because of all the clutter and over stock,,, thats why the shelfs are empty no one would work over stock how is anything going too sale while its still in the back room..../ wal-marts has so much wast on stuff they are trying too sale.. but its broken when it comes off the trucks and all........ i used too like wal-marts but after sam walton passed away so did wal-mart. they dont have nice manager,,, the managers are the biggest problem,,, thats why you see people who work their not happy dont wanna be their... i was one of them,,,, it starts with the managers,,,, the manager have sex with employees in the back room.. the managers are dirty rotten people who thin they can treat employees bad and talk too employees any way they want too.. and they treat customers bad too... the managers are THE BIG PROBLEM,,,,, you have too many bosses and not enough help...... LIKE THE OLD SAYING GOES TOO MANY CHEFS SPOILS THE STEW,,,,

  • Report this Comment On May 17, 2014, at 1:12 PM, bucik313 wrote:

    I would like to respond to Elmarie's comment on 05/17. Walmart does not exclusively make clothes for the Mexican girls you fat cow. The tight spandex are being worn by women that have nice shapes. If you look you see them everywhere.

    Its about time Walmart went under, I seldom shop there if I can help it, about once or twice a year max. There merchandise is cheaply made and they treat their employees like cheap labors or Elamrie's statement like cheap Mexican help.

  • Report this Comment On May 17, 2014, at 1:17 PM, littlemike4 wrote:

    I've stopped going to WalMart simply because of the terrible time waste. The whole store concept is based upon keeping the shopper in there. Service is poor, but also, stock is constantly moved to new locations, displays block aisles, anything to push impulse buying. I can't stand to have my time so insulted.

  • Report this Comment On May 17, 2014, at 1:18 PM, mack10461 wrote:

    Everyone is missing the point. Wal mart is experiencing what the largest all went through. Declining sales leads to less employees which leads to more declining sales which then leads to less inventory which leads to more declining sales and the death spiral continues. Right now they are in the less employees phase but will soon enter the less inventory phase ala Sears, K mart et al. All of the fixes they will try are to attempt to maintain the profitability as sales decrease.

  • Report this Comment On May 17, 2014, at 1:21 PM, consumerwise2 wrote:

    In my local area there are 3 Walmart super stores. They are always busy but the purchases I notice are getting smaller.

    Sam Waltons vision was affordable USA products to keep American money being spent on American produced products.

    Not enough products so the shift to imported products with rollback pricing to offset. Worked for awhile but now there is predominantly low quality products for nearly equal the price of any big box stores.

    Bring on the convenience of food as well as product- helps to support the business but as with all the other products the quality of the fresh foods is in our area the worst.

    Now it is just like a limited choice, huge dollar store without the benefit of lower prices. I use Walmart now only for staples-tp, dishsoap etc. and go to competitor stores for the rest and pay the same or better prices. Very sad how one great entrepreneur's vision has been destroyed in the name of seeking out bigger and better greed level profits, which appears to be backfiring.

    Now also locally to deter theft of makeup (really?) you can not remove from the area there is a backlog of carts to go out so none can get it. And it does not deter because no one sees the theft due to the pile up at the opening. If I am going to have to pay twice I will give my money to a different store selling same product same price.

  • Report this Comment On May 17, 2014, at 1:21 PM, TMFJCar wrote:

    @Marc

    <<The U.S. economy is falling apart before our eyes, as Americans follow Argentina, Venezuela, Puerto Rico, and Cuba into the abyss of Marxism, communism, and socialism.>>

    Can we get through an article without someone yelling about communism and socialism? In addition, how can we follow Puerto Rico into "communism and socialism" when Puerto Rico is a territory of the most capitalistic country in the world -- the United States.

  • Report this Comment On May 17, 2014, at 1:23 PM, patriot4971 wrote:

    When Walmart displays Govt propaganda at the checkout or bans ammo purchases at the store, no wonder people are going to start shoppping elsewhere. I have never shopped at Walmart except for few times I had to, and shopping there was never a pleasant experience. One of the few times I was in there, I inquired about availability of ammo and the middle eastern employee with long mullah beard told me and I quote "Why you want bullets ? don't you know children get killed by guns"

    There...that was the last time I was in a Walmart :) and I never miss an opportunity to educate anyone that asks me on how I feel about them.

  • Report this Comment On May 17, 2014, at 1:24 PM, rocket7777 wrote:

    Part of problem for walmart is china wage/energy inflation.

  • Report this Comment On May 17, 2014, at 1:24 PM, WalkerT wrote:

    YEP!!!! EVERYTHING that you folks have said (negatively) about Wal-Mart is true!!! I've even tried to get hired in the last 3 months but; They are not hiring!!! Our K-Mart just closed and I believe that Wal-Mart will follow...I shop Krogers and Family Dollar anyway....My wife likes to shop at Wal-Mart but; She too has noticed all of the terrible things mentioned here...I never did like shopping there for some strange reason. I just never felt comfortable when i visited their stores!!! Karma??? Premonition?? Don't know but, I've ALWAYS gotten bad vibes when going there with my wife. When i went alone, My experience was in & out within 30 minutes after parking...Why did i try to get hired??? I needed a job...Not so much anymore....

  • Report this Comment On May 17, 2014, at 1:26 PM, jurnagin wrote:

    Walmart's problems are not so hard to figure out!

    Why did they remodel their stores that were in perfect condition? they painted them brown for Christ sake. The only thing brown is the Cleveland Browns. lol.

    They have 2 many managers that walk around as if they own the place and they boss other employees around, meanwhile there's never enough cashiers,

    They changed the layout of the stores turning the isles like a maze, thats not going to make a person buy something, Put the isles in straight lines so we can easily find our kids.

    bring back the made in usa concept, And get local manufactures products in your stores.

    Make the Managers assist the employees instead of walking around doing nothing, There are too many minorities, It seems to me like walmart is trying to please Minorities instead of focusing on customer service, they must have been in a lasuit because their are way too many minority managers with no real experience.

  • Report this Comment On May 17, 2014, at 1:26 PM, rdshort3 wrote:

    I spent 24 years with Wal-Mart Stores, Inc. and seen a lot of things going on as a Loss Prevention Associate at the Home Office. Sam had a philosophy of "hiring within the company" because they were the best asset. Now a long term associate is a "LIBILITY" because Wal-Mart can no longer write them off as training after 3 yearus working. Now they have become so "TOP HEAVY" because of all the Managers with no Supervisors. All Managers get a package and if they don't meet the standards, they are terminated and given stock options. An hourly associate doesn't stand a chance getting into Management without a degree, even though they may have been there a long time. After 20 years of working there during the PROFIT SHARING TIME, Wal-Mart Management did their best to get long term associates to quit so that they could stop Profit Sharing. Well, I happened even though Sam and Helen promised it. Cut your promises and you cut your profits forever. Psalm 15.

  • Report this Comment On May 17, 2014, at 1:27 PM, froglifer wrote:

    Wally World is the pits! One time at 12 noon it was being robbed on a Saturday and thank God the robber did not fire any shots in my direction. Another time I was pursued by a prostitute in the store asking for money unrelentlessly, but I managed to get away! Another time I witnessed a thief being tackled by two security men and maligned to the point that she would be wealthy today if her lawyer was any good. The employees are apathetic, a poor source for workers, have a "I don't care attitude and are also thieves themselves!" I was sending money one time with MoneyGram and the last time and my money due was $220.00 and handed the employee three 100 bills and did not receive my $80.00 back until I had to make a scene and call an on duty police officer. Fortunately I had written my name, the date and my telephone number on the 3 bills, because I thought this may happen. With my thinking displayed on the bills, the change was returned but with great prejudice from the employee against the police officer!!! This happened at the Wal Mart in Independence, Missouri on Hwy 40 next to the I-70 Interstate.

  • Report this Comment On May 17, 2014, at 1:29 PM, Acetrainer1001 wrote:

    I shop WM pretty much every week. At least at my store, the employees are friendly, the shelves well stocked and the prices reasonable as compared with other stores in my area such as Harris Teeters, Food Lion and Krogers. To be honest, I don't find the other stores that I mentioned to be anything to write home about either and their prices are generally higher for the items that I buy regularly. I'll say that again, "for the items I buy". Sure, WM can use improvement, most stores can. As far as abusing employees, there is an element of choice here. If you don't like the salary, the attitude of management, the store policies- change jobs. Complaining never gets you anywhere.

  • Report this Comment On May 17, 2014, at 1:30 PM, rcm08 wrote:

    I buy local whenever possible for both my personal and business use. I buy the honey local farmer, the goats milk from the farm down the road, the emu for the farm local, jars, paper, etc. I find that it is a trickle down method I have no problem buying the local bakers cakes and pies and paying a little more because I know that it is all part of the trickle down method. If you use local and purchase local, you are supporting neighbor who in turn can purchase local. When you buy a product from a local manufacturer and of course that is they are not importing parts and supplies, you are in turn not purchasing from one company but from the many companies that make the supplies that local companies need to survive. Local farmers markets, vendor shows and tradeshows have become the market place of little business. There are many reasons to support local and not enough time or space here to write about.

  • Report this Comment On May 17, 2014, at 1:33 PM, 4pepper wrote:

    I seldom shop at WM because the stores are located in unsafe areas and the shoppers do look like the well documented bizarre people on the net.

    Anyway,I recently went there and bought something that was so chintzy I took it back. I had to wait in line to return the item for 30 minutes because a woman who only spoke Spanish was at the head of the line and on her cell phone to someone in Mexico. She was trying to send money there and seemed to lack the info she needed. After about 15 minutes a WM employee with a badge on that said "Manager" walked by and I asked her if she couldn't find another person to expedite the 8 person line I was in to the only person there. She said "I'll tell them." Tell who? Why was this woman in management if she couldn't find another person to assist? Or, even do some work herself? Why is the money transfer line the same as the return line?

    Think I will ever go back there? Not a chance!

  • Report this Comment On May 17, 2014, at 1:35 PM, Jaws16101 wrote:

    LMAO! Wal-Mart isn't going anywhere despite how some folks want to see them fail. My friend, the Mr Union Man's son couldn't find a job....that's until Wal-Mart hired him. He likes the job. I also find it amusing how the media tries to play God and convince people to think a certain way. Sincerely, One Happy Wal-Mart Shopper.

  • Report this Comment On May 17, 2014, at 1:40 PM, Nymous wrote:

    The main reason I don't shop at WalMart much anymore is simple. They are not any cheaper than other stores near me, they're almost always out of stock on anything that was advertised as on sale, and the employees are no help if they can be found at all (given how low their wages are who can blame them.) WalMart has just become too much of a pain in the butt to bother with when there are a lot of better options both online and brick and mortar.

  • Report this Comment On May 17, 2014, at 1:41 PM, 092326 wrote:

    The demise of Wall Mart if it occurs will be brought about by the following: unionization, online shopping by the Middle Class and less spendable income by the Lower Middle Class and the so called Poor.

  • Report this Comment On May 17, 2014, at 1:41 PM, Steve18058 wrote:

    I shop in Walmart a few times every week. I shop where the prices are the cheapest. Usually the prices in Walmart are cheaper but if I need to get a few things, I shop closer to home.

    As far as Amazon goes, they have not posted a profit yet as far as I know. I would not invest in that company, and in terms of traditional retailers, what retailer is making a profit? I see this chart that says Walmart isn't keeping up with consumer spending but you have to look at what consumers are spending on. If its big ticket items, Walmart does not carry it.

    Most consumers will shop where they can get the best price for the things they want, period... If you designer cloths you shop at Burlington coat factory or Macy's. If you want non brand name, shop at Walmart.

  • Report this Comment On May 17, 2014, at 1:49 PM, johnpsmith wrote:

    May God cast the anti-union scum that Wal-Mart is to the ash heap of history. It costs more to maintain a SLAVE than what most walmart employees earn in a month.

  • Report this Comment On May 17, 2014, at 1:50 PM, gklr wrote:

    I like walmart, but they build huge stores now, and it's a pain in the a to walk a mile only to find they don't have what I want, or that the item is in an irrelevant section on the other side of the store.

  • Report this Comment On May 17, 2014, at 1:55 PM, Dutchman61 wrote:

    The article misses the real underlying issues. There is not one of the major retailers doing well. If you look at the numbers since 2007, the only growth in real terms has been niche and specialty sales. Amazon has grown by literally extending its tentacles into everything yet they have a rotten return. The retail numbers extend to cars and a lot of other things as well. The upper third of the population is spending more while the rest are not. Look at appliances, cars and other items. Compounding that issue is the simple fact that Walmart has bungled a number of things recently to prop up short term profits. Their stores are deteriorating due to lack of upkeep, reduced staffing, and overexpansion. Walmart has discovered that the massive superstores are very expensive to heat and stock. Hence the push to smaller stores. manufacturers have also managed to lower costs and quietly gave better pricing to Walmart competitors because they do not trust a single massive client with their future. The company is also about to be clobbered by Obamacare.

    The relentless leftist assaults have also badly damaged the company image over time and they have lost quality recruits. When your middle management degrades, rot sets in. The last 10 years have also seen the founding family fade out of the picture. The company became too big.

    They will not collapse like Sears or K-Mart, but they have a long and troubled road in front of them.

  • Report this Comment On May 17, 2014, at 1:58 PM, BeachDude wrote:

    The only time I have ever visited Walmart, is when it's the ONLY option. When they got rid of Sam Walton's "Made in the U.S.A." priority after his death, I saw no point in shopping there.

    I never liked how they caused the shutdown of untold numbers of Mom & Pop businesses in every single place they exist, only to sell Chinese junk.

    They underpay their workers, (many rely on additional government assistance just to survive). They keep their stores consistently messy and poorly stocked, (when I have visited).

    Walmart virtually created the "Service Economy", that has eliminated almost all manufacturing in this country by promoting and selling trillions of dollars worth of Chinese imports.

    In the future, Walmart's contribution to the financial and geopolitical downfall of the U.S.A. will have students writing papers about how it happened any why they were never prosecuted.

  • Report this Comment On May 17, 2014, at 1:59 PM, diablodejalisco wrote:

    wal mart is what you get when you are against unions. if unions were allowed at least the employees would be paid good wages and benefits. i would think maybe even better service. people seem to work harder and are happier when they are paid what they should be paid. i never understood why so many people are against unions. without the, this is what you get. unions represent the workers.

  • Report this Comment On May 17, 2014, at 1:59 PM, kevin1929 wrote:

    shopping at wal mart, might as well shop in china, they have NO quality products. they have ruined the U.S.A. by taking away our ability to even buy quality at any cost due to them running all the companies that produced good made in the USA products out of business. never go there. seems everyone did fine making and selling products made in the USA till they switched to China products.

  • Report this Comment On May 17, 2014, at 1:59 PM, Patricio87 wrote:

    Where to start with walmart.

    Customer service: Whenever I go to walmart I can never find anything cause the shelves are always a mess. And there is never any employees around to help me so I basically just dick around the store awhile and don't buy anything.

    The registers are always closed except for one line where an old lady is processing orders like molasses.

    Yes, walmarts does carry lower prices for some thing, but in general it's not really worth it. Ya I can save a little bit on brands like OREO and cheetos but who cares? I'd rather spend a little more and go somewhere local like Stop and Shop or something.

    Walmart deserves the reputation it has gotten. I don't expect much from employees cause they aren't paid much.

  • Report this Comment On May 17, 2014, at 2:01 PM, Patricio87 wrote:

    I also really don't like Walmart because when they first moved into my area around early 2000s they put all the stores out of business. These weren't bad stores, they just couldn't compete cause idiots would go to walmart to save a couple cents. We lost a lot of great local stores because of walmart and I will always hate them for that.

  • Report this Comment On May 17, 2014, at 2:12 PM, kevin1929 wrote:

    the USA is experiencing the "Monopoly Game" syndrome , once the rich have managed to get all the wealth by not paying a decent wage ..the game will be over, yes they will have all the money, but was it worth it to win? wal mart could easily pay more if they did not want so much for themselves and they would get better employees that cared about their jobs. really , if you get fired from WM what did you loose?

  • Report this Comment On May 17, 2014, at 2:16 PM, JImbojoker wrote:

    gratias agimus Deo

  • Report this Comment On May 17, 2014, at 2:17 PM, gpgorr wrote:

    Our company represents vendors from around the world wishing to sell their products to big box stores. We used to do business with Wal Mart- Sams but we are finding that many of our quality vendors do not want to do business with Wal Mart. They are not paid in the agreed upon time frame (usually net 30), they are forced into guaranteed sales (you take back what they do not sell), are forced to take big pricing cuts to accommodate Wal Mart's huge margins and are treated poorly. Many of our vendors have found better success with Costco, BJ's Wholesale, Overstock, Wayfair and of course Amazon.....where they are treated fairly, paid on time and their products are not marked up to accommodate unrealistic margins. Contrary to what many people may believe, there are some quality products made overseas, but the Chinese factories make what their customer requests.......and Wal Mart requests cheap crap!

  • Report this Comment On May 17, 2014, at 2:19 PM, JImbojoker wrote:

    Walmart is a broken business taxpayers pay the employee's salaries and the employees are so woefully underpaid that they can't even afford to shop there.

  • Report this Comment On May 17, 2014, at 2:20 PM, Sarentack wrote:

    THe problem with Walmart to me is when I go in there, the product selection while vast, still sucks because it will list 3-4 different brands at the same damn price. Everything you go in there for something, they dont have it or are out. Last few years I have not spent very much money in Walmart due to them not having what you looking for. It takes them a life time to re-stock.

  • Report this Comment On May 17, 2014, at 2:26 PM, idkhero wrote:

    On May 17, 2014, at 9:13 AM, jim202 wrote:

    I have been a shopper at Walmart for years. In looking at the selection of clothing these days, the size selection of say pants is very limited. Those of us with a large waist "44" and short legs can't fine anything in the size we need. the buyers just don't care about shorter legs. There are many selections in 30 and 32 long legs, but nothing in 28 or few in 29 long legs. If you don't have it, customers can't buy it.

    Hello product buyers pay attention. You complain about a drop in sales. Maybe you should start looking at what your putting on the shelf.

    Would it hurt to ask your customers what they are looking to purchase?

    ---

    You are so right Jim: I have a waist of 55 and need a length of 24.. I mean, for christ sake walmart, you should know what your shoppers look like!

  • Report this Comment On May 17, 2014, at 2:26 PM, Foolsoftheworld wrote:

    I think it's funny every ine that says let them fail because they treat their workers unfairly. I've seen lots of the same employees at our licsl walmart for years and years. Seems odd they would stay if they were being treated unfairly? You want them to fail, but have you even thought about how many people would be out of jobs? Of course you haven't because most of you can't think for yourself.

    Our local walmart destroys our local grocery store as far as prices go. Most often our local grocery store is two to three times more expensive than our walmart. Not only that but the selection is MUCH better most of the time. I will admit I go to a produce stand to buy produce and the local meat market to get meat, but nearly everything else is bought at walmart.

    I usually find also that when people say walmart is an evil company, they never divulge where they themselves work. Most likely it's because they also work for an "evil" company.

  • Report this Comment On May 17, 2014, at 2:27 PM, sharla wrote:

    I am so very glad as I hate Wal-Mart. I used to shop at Wal-Mart every other day, but I fell in the store and they hid behind their attorney. The.. the manager and store employee were present and it was on camera, but still they lied and would not accept the blame. They have the judges and court on their payroll. l told my family, neighbors, friends all about how they lied and everyone agreed to not shop at their store anymore. I was sorry when the credit card matter happened at Target as I thought it should have been Wal-Mart. I am glad they are going under and I thank all you good people who do not shop at Wal-Mart. THANK YOU SO VERY MUCH.

    It WILL BE A BLESSING TO SEE THEM CLOSE

  • Report this Comment On May 17, 2014, at 2:45 PM, sed17 wrote:

    The simple fact as to why Walmart is failing is that they made a lot of profit, but did not invest it soundly back into its business model.

    Instead of greedily taking the lion's share of the profit off the top, the owners should have invested it in maintaining inventory, employees and consumer satisfaction.

    I have and do shop at Walmart, the stores are like warehouses, yet many of the shelves are ill stocked and sparse. Not to mention, their prices are not in fact reflective of savings. Why should I drive five miles to walmart to buy a gallon of milk, when I can buy better priced gallon of same quality (if not often better.) from the market down the street? The quality of their items is laughable. Target while more expensive, their items are built with quality and often beat more expensive retailers in price.

    They hire people who are inexperienced and give them a low wage. They do not invest in their employees, I honestly am not surprised by the customer service I have received. If Walmart invested in its employees, gave them proper training, coaching and incentives they would not only see more profit, but they would see an increase in sales.

    Having worked in service most of my life, I place a high value on customer service. I will shop at stores who may have more expensive items, and while sometimes this is a deal breaker for me, I will continue to give them my business because of the customer service and knowledge of the employees offer.

    If Walmart invested in itself, it would see a better and more efficient growth.

  • Report this Comment On May 17, 2014, at 2:45 PM, dimples wrote:

    Hello. I'm dimples I like going shopping at walmart but I have 2. Problems the prices keep going up and when I ask for help I have to. Wait 1 hour for someone to. help me to get something or look to see if they have more in stock ,,,, I can't wait long I have to be home to get my kids off the. Bus please lower your prices on all items even food. And improve on getting help. If. U. Don't lower prices and have people help u faster when u need help you will loose. People that shopp at walmart. Thank u

  • Report this Comment On May 17, 2014, at 2:49 PM, dellman2 wrote:

    Walmart has the majority of their employees collect welfare of one kind or another. Personally I am tired of subsidizing WalMart employee wages so the Walton family can get richer. While they pay employees peanuts I will shop somewhere else.

  • Report this Comment On May 17, 2014, at 2:52 PM, sccoast1700 wrote:

    How can same store sales not be hurt when they are competing against themselves? In my area they have about 10 stores in a 10 mile square area. They are still building new ones despite this. How can same store sales not suffer?

    Shopping at Walmart sucks. They have 50 registers and 2 cashiers. Then the lines are real long even late at night. I can get in and out of my local grocery store much faster.

    I only use them when it's late at night and I need an assortment of stuff from different departments.

    I also feel reluctant to shop there because of there unethical behavior. I know it has hurt their sales. I know lots of people that hate them.

  • Report this Comment On May 17, 2014, at 2:55 PM, Cathy1818 wrote:

    I stopped shopping at WalMart about 2 years ago. Got tired on long checkout lines. Frustrating that 2/3 of their checkout lanes are not staffed, and the self-checkout machines are a laugh (rarely work correctly). Several times I waited in line nearly 30 minutes for checkout. Now I do weekly shopping at Winco, Fred Meyer, or Costco.

  • Report this Comment On May 17, 2014, at 2:57 PM, Oldskiier wrote:

    Teach Your People How To Say "Thank You" the right way !!!..... Have a nice day isn't thank you !!! .... Let people know you appreciate them !!.... "Thanks so much for shopping at Walmart toady - we sure appreciate it"... why the hell cant you teach every one of your employees that !! .... and make them say that without fail !!! Or fire them !!! ....... you might be surprised how things could change :)

  • Report this Comment On May 17, 2014, at 2:59 PM, summer wrote:

    As far as shopping at Wal mart once every 3 or 4 months . Budget weekly "needs only " or do without .

    Walmart should hire and treat there employees with respect , fair wages and make sure they're hiring

    100% USA citizens no illegals immigrants who's those sneak across the border .

    Companies and small businesses should be FINED $5 million dollars "people who's in this country against the law , because there's many companies who hired illegals " largest chicken company ",and send them back to there country . Period .

  • Report this Comment On May 17, 2014, at 3:00 PM, bpster wrote:

    Well liberals looks like you took down another company. Good job! Now we'll have the dregs of society unemployed. You may not like walmart but they employed people that couldn't get a job anywhere else if their lives depended on it.......Claps! Well done who is next? Oh yeah all the fast food....flippen idiots.

  • Report this Comment On May 17, 2014, at 3:11 PM, nhbuckvt wrote:

    We live in a very small town in Vermont and sure enough....we have a walmart....and do shop there on occasion and get our meds from there on occasion.

    If I want something of value, I go to the local hardware store. for plumbing needs and such....and lets not forget the farmers market....grown local....I would never buy the same at walmart....

    Price chopper is in the

    same parking lot,

    I really don't care if they left tomorrow....we would survive...

  • Report this Comment On May 17, 2014, at 3:15 PM, JohnnyD wrote:

    Perhaps, the fact so many items are out of stock is a factor in falling sales. You can't sell what you don't have in stock.

  • Report this Comment On May 17, 2014, at 3:19 PM, jimsmith14 wrote:

    I have a few simple reasons as to why I stopped shopping at Walmart after years of shopping there.

    1) They treat their workers very poorly. My mother worked there for four years and came home with some pretty appalling stories about awful managers, cutting all the full-time employees hours, abusive and dishonest practices...etc. I won't shop at a store that treats its workers like slaves. Period.

    2) 1 out of every 2 Walmarts I walk into look like war zones. They're dirty, unkempt, and full of scary people walking around. I actually just feel icky in that store any more. Go into a Walmart in Southern California or the Walmart on 300 W in Salt Lake City. Good night. Really bad stores.

    3) Walmart makes everything in China. I'm tired of all the crap they put in that store. And it's not like I have a ton of money to shop other places, but going into Target is well worth the atmosphere and product upgrade from Walmart.

    Walmart used to be a great American store. But they got greedy and arrogant and thought they could run a chattel operation and run their people into the ground. Well, I won't shop there until all of these things change. They've lost my business until then.

  • Report this Comment On May 17, 2014, at 3:23 PM, Freeman123 wrote:

    Wal Mart has broke so many small businesses, and ruined so many small towns, I can't feel sorry if they go broke. They cater to the illegal Mexicans, their clothes are poor quality, hardly anything is made or produced in the USA and their pharmacy makes people wait about 1 hour before they will fill a script.

  • Report this Comment On May 17, 2014, at 3:23 PM, golfergirl48 wrote:

    I used to like shopping at Walmart, but now the store that I shop at have very few employees that like working for pennies. When I do go shopping at my local store, I see very few registers that are open and the ones that are open there are at least 10 people waiting in line and there are more people lining up and they do not open anymore registers. I do not like shopping there because the cashiers are grossly underpaid and they have families to support on less than $9.00 an hour. I go to another store like Walmart to see if I can get a job there and I ask how much is the minimum pay rate that they pay and the manager says that it is $10.00 an hour. I think that the CEO of Walmart is too cheap to pay their employees a decent wage, because it will take money out of his/her pocket. I also think that the family of Sam Walton is not wanting to take away money from themselves and give the people that are working at their stores are having to work for pennies and have to apply for government assistance just to keep their families from becoming homeless and also to keep from starving. So if the minimum wage goes up to $10.00 an hour then that would take money out of the CEO's pocket and it would make the workers happier because they could get off of government assistance. I do most of my shopping at other stores that have nicer employees and the quality of food is better. I also shop at other clothing retailers because they have better quality of clothing for cheaper prices. I am not going to stop shopping at Walmart all together, but I will not buy food there unless they take other store's coupons. I do not like it when someone needs to use a motorized wheelchair there are not enough available and also the bathrooms are always dirty or they have some of the stalls out of order. I have complained about one of the stall doors in the handicapped stall being broken and it has yet to fixed. I have hurt my hand several times on the door and I showed my injuries to the management and they said that it would be fixed. I also am slightly handicapped where I have to use the wheelchairs and also the handicapped stall in the women's restroom, and on some occasion I have seen Walmart employees using it and when there are several stalls open. I have complained so much to the management that they are tired of seeing my face. I went to another store and when I went to use the restroom and found out that there needed to be some tissue paper in one of the stalls I went to tell a cashier about it and they went right away and told someone to get some and when I went back in there to check there was tissue in there. I went back to the cashier to thank them for being so prompt. I will be checking into shopping at other stores to do my shopping.

  • Report this Comment On May 17, 2014, at 3:32 PM, Sarah101 wrote:

    WAL-Mart in our town, as well as in the nearby town has become so dirty, disorganized, and poorly staffed that many here quit shopping at these stores. No one, especially mothers will shop where the restrooms have doors torn off, urine soaked floors, missing soap dispensers, etc!!

    The EMPLOYEES use these restrooms too, then return to work to handle OUR cash and merchandise!

    WAL-Mart looks even worse, since their competition, Meijer and Target, have improved their stores in looks, customer service, made their aisles larger, lowered merchandise to where it can be reached, keep the stores clean, and on normal days, actually have enough staff to help if you need them.

    As for price, well, the others offer coupons, plus perks which saved more for us, besides having higher quality merchandise, and longer "stay fresh" dates on the packages foods.

    In general, it seems like WAL-mart has truly fallen from what Sam wanted it to be way back when. Kind of sad.

  • Report this Comment On May 17, 2014, at 3:34 PM, southernshark wrote:

    I am a value shopper, ok I'm a cheapskate. So I am one of Wal-Marts target shoppers.

    That said I now shop twice. First I hit Dollar Tree and buy as much as I can there, then I go to Wal-Mart.

    This has to be Wal-Marts' biggest problem. Forget unions or amazon, those don't really have much impact.

    Amazon? Forget about it. I look at Amazon for some items that are hard to find, or for some electronics (but not TVs because if a TV breaks I don't want to deal with shipping it back). But the vast majority of my stuff comes from Wal-Mart, unless I can get it at dollar tree. So Wal-Mart for razors but Dollar Tree for shaving cream (because DT's razors are crap).

  • Report this Comment On May 17, 2014, at 3:35 PM, AdmitYourGuilt wrote:

    Walmart has been a down-scale shopping option since it opened its first store. The warehouse solution was a long way from the classic department store; and the explosion of the lower-middle and middle class fostered its success. Now that the middle class, and lower-middle class, has been hammered to new lows, their ability to purchase more than the basics has been impaired. Walmart needs a booming economy to get its returns back to where they were. Their chances aren't very good.

  • Report this Comment On May 17, 2014, at 3:44 PM, Albert0Knox wrote:

    WalMart lead the race to the bottom, bottom prece, bottom cost of goods, bottom cost of labor. as the products grew cheaper in quality afluent buyers went elsewhere but they had to keep prices decreasing to match the fading income of the poor who are their core customers. Now it is a death spiral. there is a limit to what the poor can spend. Walmart is just a symptom of the larger trends in our country.

  • Report this Comment On May 17, 2014, at 3:48 PM, JOBEHR100 wrote:

    My Walmart experience: I needed an item and had a coupon for it (60pct off). Got to the specialty store and the price was 80$ for a pic frame (12"x18"). Decided to try Walmart. Greeter at the door but I didn't have the brain to ask where to find the item. Got some exercise as not any excess employees sighted. Finally found an employee walking to somewhere who cheerfully went out of her way to show me the location. Oh, noticed a sign in the customer service area with the current stock price posted. (??). Maybe the workers are investors? Anyway, I got a frame suitable for under 10$. Oh, and while in the store I used the McDonalds for lunch, a 1$ cheese burger and fries with water (free) and saved a lot of my fixed income to help the poor.

  • Report this Comment On May 17, 2014, at 3:52 PM, rodcrex wrote:

    -Understaffed stores with overworked, underpaid employees.

    -Cheap products made by the lowest bidder overseas sometimes using child labor or nearly slave workforce.

    -Disregard for the the environment.

    -Inhuman treatment of workers. whatever changes they have made in treatment of workers has been under pressure from workers and community, not because as a corporation Walmart believes that "our people are our greatest assets".

    -Biggest destroyer of local businesses.

    -Biggest benefactor of food stamps in the country.Good chunk of its own workforce relies on government assistance to survive, as the Walmart salaries are starving salaries.

    -Until not long ago Walmart had the worst health insurance of any employer and even though they made changes it is still one of the worst.

    -Walmart donates some money to the community but not many community organizations are proud to say they are "Sponsored by Walmart".

    -Someone already mentioned how bad Walmart treats suppliers and vendors.

    We also shop at Walmart every now and then, mostly when we have no choice or are low in cash and feel guilty about it.

    Given that Walmart thrives whenever most of the population is doing bad, I guess it makes sense Walton's strategy is to invest in politicians who work hard to screw workers, destroy the middle class and keep most population as poor as possible.

  • Report this Comment On May 17, 2014, at 3:52 PM, hankbohi wrote:

    Visited a Walmart to get a prescription. The store was dirty, aisles were too close, and no help around. People will tolerate certain things but Walmart is letting there stores slide and so will there business. Don't mind paying a little more to go into a clean store with aisles I can move in and with people who can help you. The local Target is much cleaner, brighter and more pleasant to shop in.

  • Report this Comment On May 17, 2014, at 3:54 PM, had0511 wrote:

    WalMart will dominate small markets but any place where there are alternatives, they aren't the best price. Most people can't afford to shop in one store because some items are reasonably priced but they make up for it on other items. For nearly any perishable item or food staple, you can find three fold difference in price from highest to lowest. Even with high gas prices, I shop at six different places for food and consumer goods on at least a monthly basis. I can't even afford to walk into a drug store and pick something up other than a perscription. People's wages are flat or declining except for the top 20% of households. If you don't relearn to shop you sink into debt and people learn fast when they are broke.

  • Report this Comment On May 17, 2014, at 4:03 PM, airborne18th wrote:

    Walmart's small market domination is not a given. Competitors are moving into the smaller markets, and Walmart cannot afford to compete in unfriendly metro areas where costs are higher.

    The other issue is shrinkage, store placement in lower income areas and cutting back on employee headcount has probably created a serious spike in shrinkage.

    Walmart has had a questionable history of reporting inventory shrinkage, but eventually it catches up.

  • Report this Comment On May 17, 2014, at 4:05 PM, fulredy wrote:

    17% ROA is nothing to sneeze at! This is just another hit piece by union-loving liberal writers.

  • Report this Comment On May 17, 2014, at 4:09 PM, Fiat500S wrote:

    WalMart is still the go to place in the USA. If you have to have it right now, Target and anyone else simply doesn't have the traffic in and out the doors to compete. Can you find better deals on line ? Well I've been shopping like this for the internet era. Amazon has rarely been on my list, because those web vendors have their own websites and you can still save money on top of what Amazon is selling it for by simply buying direct and eliminating the middleman that is Amazon. And for S&H, Amazon purchase is that much higher too and factors into the cost. The delivery is the same time because UPS, FedEx and USPS charge and take just as much/long to deliver the product for a less urgent purchase.

  • Report this Comment On May 17, 2014, at 4:16 PM, MCitrino wrote:

    I never thought I could live long enough to see the death of this Python. Wal-Mart has no pity, what so ever, for any other businesses to survive. Like a true monster Python it continuously seeks to eat everything on his way.

    I have some very bad experience with them. My car was hit by one of their loose carts in the windy city of Amarillo in TX and caused over $1000 damage. I did not get a single red penny from them despite all the evidence on their own video camera.

    Next, I got sick from eating raw Spanish peanuts I purchased from Wal-Mart and end up to the emergency room. When I contacted Wal-Mart and demanded to pay for my ER bills, they said that I had to contact the distributor of that product despite the fact that I had purchased those peanuts from them. After a long cats and mice game, I had to give up.

    It was the consumers like you and I who have caused this Python to grow and grow and it is us who can put an end to this greedy giant. We, the consumers, have to Kill Wal-Mart as she has murdered and killed thousands of good businesses, by boycotting and not to do shopping with them.

  • Report this Comment On May 17, 2014, at 4:18 PM, MCitrino wrote:

    I never thought I could live long enough to see the death of this Python. Wal-Mart has no pity, what so ever, for any other businesses to survive. Like a true monster Python it continuously seeks to eat everything on his way.

    I have some very bad experience with them. My car was hit by one of their loose carts in the windy city of Amarillo in TX and caused over $1000 damage. I did not get a single red penny from them despite all the evidence on their own video camera.

    Next, I got sick from eating raw Spanish peanuts I purchased from Wal-Mart and end up to the emergency room. When I contacted Wal-Mart and demanded to pay for my ER bills, they said that I had to contact the distributor of that product despite the fact that I had purchased those peanuts from them. After a long cats and mice game, I had to give up.

    It was the consumers like you and I who have caused this Python to grow and grow and it is us who can put an end to this greedy giant. We, the consumers, have to Kill Wal-Mart as she has murdered and killed thousands of good businesses, by boycotting and not to do shopping with them.

  • Report this Comment On May 17, 2014, at 4:19 PM, singforyou2 wrote:

    The problem with Walmart is simple. The greedy owners keep all the money. Combine the family members and it totals 148 Billion for themselves. They never give their own money for anything and they certainly do not give back to the employees or the company. Greedy Greedy Greedy!!!

  • Report this Comment On May 17, 2014, at 4:24 PM, IToldyouso wrote:

    The real problem is not with Walmart, Sears or Kmart. It is with the American people. As consumers you want more and more and more for less and less and less. You dont want to pay much for what you want and that is how these companies arose. They answered your call.

    As consumers you want to pay very litte, but as investors ( sharehoulders) you want very high returns. So how does a company do that? They outsource of course. So they find cheap quality products overseas as well as laborers so they can still promise a high return to invsetors but meet the demands of the consumption happy Americans.

    Americans created this problem. You dont value quality. You dont value saving to buy something. You want it now. You want it cheap.

    The ironic thing is that you expect Walmart and the like to be able to afford to hire high quality sales people to service you as well.

    What?? Are you kidding me? So you expect bottom floor prices and you expect Walmart to give you top notch sales reps? Honey, surely you are on something.

    If you want quality go somewhere else. If you want service go somewhere else. Becuase for what you are paying CUZ you arent going to get what you want.

    Eat less. Spend less. Save more, and put your money in to things that will actually generate a return for you (ie buy a home, improve your home, etc.) These type of investments help our economy by employing people IN THE US and help you by having things that will secure your future.

    Think US and STOP shopping at Walmart!

  • Report this Comment On May 17, 2014, at 4:24 PM, anilinepix wrote:

    Good article.

    I can't remember the last time I was in a Wal-Mart.

    Wal-Mart can't disappear fast enough.

    Good riddance!!

  • Report this Comment On May 17, 2014, at 4:27 PM, kiankian wrote:

    I have background in finance and economics. I invested $6500 of my IRA in Walmart stocks this year. Let's not forget, the people are very price sensetive. I believe Walmart is going to stay around for at least 50 years. I save a lot of money each time I go to Walmart. I read this weekend that Warren Buffett just increased his holding in Walmart. Let's not forget that there is not a good alternative for Walmart.The company has positioned itself very well in some of the most promissing locationgs. People have to buy thier bread and butter from somewhere. If you go to Seven Eleven, you have to pay twice as what you pay at Walmart. I don't think Amazon can sell milk and lettuce. Walmart has image problem. I give credit to Walmart for being one of the biggest employers in US. I fully understand that its employees could be treated better, however, it deserves a lot of credit for creating convenience. These millions of people who are complaining about Walmart don't want to go somewhere else for their shopping. If you noticed their profit missed the analysts forcasts it was not because of the systematic problem. My guess is that Walmart is the most promissing component of Dow Jones. Let's not foget, many other great companies might disappear due to significant change int technology. Amazon had a disappointing earnings because of facing competition from Walmart. I hope the company improves its image and I hope it finds a way to treat its employees better. Over all I am thankful to Walmart for saving me thousands of dollars. I know a lot of people who couldn't secure themselves a job. Fortunatley they were able to find a job at Walmart and many of them establsihed their resume and after a while, they were able to find a better job at other companies. I give credit to Walmart for provding jobs for so many people. I hope it finds a way to pay them more. Long live Walmart. Hillary yes, Chris, Marco, Rand, and Bobby no.

  • Report this Comment On May 17, 2014, at 4:27 PM, Karol48 wrote:

    Our Walmart is horrible!!!!!!!!!! Many years ago it had a great select of items. It started to seem like once a certain food item became a big seller they stop carrying it. Their produce is another story!!!!!!!!!!!! It is pitiful. It always looks old and moldy.

  • Report this Comment On May 17, 2014, at 4:31 PM, Koda wrote:

    Questions Mr. Hoium! What have you been smoking, and where you been for the last 30 years?? Economic recovery? Where?? Oh, you must be reading the Liberal free press! Middle class? You mean there really is a middle class? Here in the U.S.? Unemployment down? What have you been drinking? Do you know why the talking heads say unemployment numbers are down? Really?? Because, it's a BALD FACED lie!! the numbers you might be looking at are not telling us about the people who are no longer on unemployment, because their benefits ran out. And the Walmarts you are describing must be in the so-called ghettos, because we certainly haven't experienced any of the horrors you or your supporters describe. And if there are Walmarts out there of this nature, well, it only stands to reason that they are in the shape they are because of the type of people who shop there! You seem to be unaware of the fact that everyone, everyday, makes a decision or choice to be the way they are. You just can't seriously blame a corporation, business, person, whatever, for all the ills of society. Use some common sense for once and stop falling for the rhetoric. This whole country is in a downward spiral, simply because of self centered, immoral, materialistic people. It's all about me, me, me. Until that fact changes, it will continue.

  • Report this Comment On May 17, 2014, at 4:31 PM, Fiat500S wrote:

    The last handful of posts I've read just have mis-information all over it ? Myth, WalMart pays lower wages ? Studies show they pay more for hourly workers than Target. Motley Fool itself indicated in a 11/16/2013 that Target pays $ 8.34/hr as it's average, while WalMart pays $ 8.86/hr. Understand that 50 cents an hour is negligible in this economy, it's $ 20 gross income every week on a 40 hour week, that's lunches or Starbucks ?

    LOL, one post suggested that WalMart can't compete large city and downtown areas ? Well downtown Miami is fighting to keep WalMart out. They are scared they won't be able to compete with their higher prices that they are charging their customers, citing increases in middle of the night traffic as a reason to keep WalMart out. Those folks aren't even open at midnight and they sure has heck gouge their customers for products that WalMart can deliver 24/7. I mean the inner city consumer has to leave the inner city to get a choice. So these wonderful business people are using the leverage that they have that it is more difficult and costly to get alternatives. WalMart in the main hub of a city resolves that for consumers. There might even be just as many jobs that pay just as well too if WalMart is allowed in ?

    I'd address each one individually but this already is running rather lengthy as a post.

  • Report this Comment On May 17, 2014, at 4:36 PM, blackjac5000 wrote:

    All the negative press from all their rotten treatment of their employees certainly contributed. Seems it's "union greed" to want to be paid for the hours you work.

  • Report this Comment On May 17, 2014, at 4:40 PM, JuergenH wrote:

    Our Walmart is pretty good. Lots of folks moving to keep shelves loaded. Prices aren't bad because the state has no sales tax.

    Quality of produce and meat vary from time to time. We've left Walmart and gone to other stores just to see what was going on. They have 'swings' as well.

    In a month or two, we won't be buying any produce there. Too many farmer's markets around with better local stuff. For whatever reason, our local butcher shop also has better prices in the late spring as well.

  • Report this Comment On May 17, 2014, at 4:49 PM, Koda wrote:

    Oh, and by the way, for those of you that hate that Walmart stocks merchandise from overseas, don't forget who allows and promotes all of the purchasing of products from foreign countries. The ADMINSTRATION sitting in the WHITE HOUSE. And let's not forget why these same companies would rather buy cheap foreign goods! Tax upon, tax upon, tax, and regulation, upon regulation, upon regulation. In other words, businesses are being choked to death by BIG government. Of course they are going to look for a better deal elsewhere. Meantime our USA made products dwindle because of these outrageous acts by Fed Gov. Wake up people! Demand that our legislators do the job they were elected to do, and quit fulfilling their own agendas. I'm reminded of a quote that pretty much says it all. "The general population doesn't know what's happening, and it doesn't even know that it doesn't know!"

  • Report this Comment On May 17, 2014, at 4:51 PM, Fiat500S wrote:

    MCitrino, the runaway cart that caused damages to your car ? That's the WalMart shopper not Wal-Mart that was responsible. You went after deep pockets rather than the one really responsible for damaging the car. Wait until you find dents in the door from these people too. They don't stick around to pay for the damages they cause. That's a fellow American thing, not a WalMart company issue.

    As for Spanish peanuts and a trip to the ER ? Rotten food isn't only purchased at WalMart. Food poisoning is a fast food industry problem and those corporations aren't accountable or responsible either. Just me, but was it really the spanish peanuts ? The human race is ripe with disease spreading carriers. And these folks,like the motorists and fellow shoppers simply don't care. I'd venture to guess they are often the same people that spread misery simply because they don't care. Someone gave it to them just the same and there wasn't accountability nor responsibility in that.

  • Report this Comment On May 17, 2014, at 4:58 PM, JePonce wrote:

    When local, state and federal governments consume 52.08% of private sector, middle class income, the middle class has little to spend.

    Governments need that much to feed their welfare society, and keeping them on the plantation for their votes.

  • Report this Comment On May 17, 2014, at 4:58 PM, omahaisme wrote:

    Walmart allows me to live better---PERIOD

    From Straight Talk saving me $60 a month from VZM

    Diabetic supplies saving me $30 a month from Walgreens

    Groceries saving $30 to $40 a week vs ANY other store in town

    As far as customer service--I'm not a moron--I can find it myself----I go there for low prices-not customer service.

    Long lines? Don't show up at 5pm on Friday night when everybody just got paid----Go Sunday morning before church let's out---DUH

    I don't care what the employees get paid or who they give money to.

    The stores around here are THRIVING because everybody else is too high priced.

    You can put your crack pipes down nay sayers.

  • Report this Comment On May 17, 2014, at 5:06 PM, Koda wrote:

    And one last comment, then I'm outta here. People don't have a gun held to their heads to force them to take a job at Walmart. They know from the get go what their pay will be and all the rest of the circumstances they will be involved in.. Reminds me of the time I worked in a hardware store, and as soon as new employees had been there a few weeks, the attitude started coming to the surface. "I don't get paid enough to do this job, and the benefits aren't good enough." Hello, were you not listening when the management explained all of this to you before you started your job? So you see, it's all about ME! It's not about being grateful you have a job. It's about what you think you're worth. Oh but the UNIONS will really help! NOT!! They will suck you dry with their dues, and use your money to support causes and political candidates of THEIR choice! But that's OK, we don't really care, just as long as we get what we think we deserve!!

  • Report this Comment On May 17, 2014, at 5:08 PM, rdk36532 wrote:

    Don't count Walmart out. Who will replace them as a store for all seasons and people?

  • Report this Comment On May 17, 2014, at 5:13 PM, BillGee wrote:

    I used to shop Wal-Mart a lot years ago when the slogan was "Bring it home to the USA". Then Sam Walton died and the attitude became screw the USA, buy it from China. The excuse being that they had to do this to stay competitive. Bull. It all became about the money to the point where I can't stand going there and will go only if I have no other choice. My wife will grocery shop there because it is the closest to where we live but complains every time and has started going further just to avoid it. The attitude of the employees in the grocery section sucks and stocking levels are poor. They are reaping what they have sowed......

  • Report this Comment On May 17, 2014, at 5:32 PM, redneckreaver wrote:

    Look around it's not just sprallmart Everyone is Screwed. Whats it take to sink in? This Reich trashed The Economy. Running around releasing Blatantly Bogus Economic reports can only keep people spending what they don't have for so long. We're way past YEARS past this cheap stunt working. The real unemployment exceeds 30%. Millions have been dumped past the 99weeks. Take a look at food banks their fried. Now their trying to tax whats left to death to compensate for their Utter Failure. Now Ocommie scare is bleeding Us dry and This global scamming is just a huge tax grab with a heaping side order of Economy killing Regulations.

    WAKE UP FOR GOD"S SAKE

  • Report this Comment On May 17, 2014, at 5:34 PM, sporttster wrote:

    One of the biggest problems they have is selling Chinese made crap. We're tired of our jobs going overseas! Why buy something that Americans could and should be making that have much better quality?? And also we stopped shopping there for groceries because they're one of the highest priced places in our area. Aren't going to sell many groceries like that! We shop at Meijers for that now and darned near everything else we can get at Lowers or Menards just down the street or online. Stop selling inferior junk!

  • Report this Comment On May 17, 2014, at 5:38 PM, LookeyHear wrote:

    I've read errors in comments, being a former unpaid-unappreciated employee; I have in side info and truth. The Waltons no longer own the company, after Sam Walton died there was fighting amongst the family - who in turn sold the company to private investors. So the long time (humanity) values of Sam Waltons dream are long gone. Having said that.

    I know the prices and size value on all the products I buy. Walmart is only good for water, coffee and some frozen food items, Kmart has a fair selection of clothing within my taste and price line, dollar stores for somethings, Walgreens for health & beauty and BOGO's at clean smaller carry out assisted grocers. Done.

    Thanks Motley Fool for an article written in true journalism form, rare these days! I think I'm gonna like it here!

  • Report this Comment On May 17, 2014, at 5:41 PM, petuniababi wrote:

    @interested.I worked for Wal-Mart when it was operating like you described.I was proud to be a part of the team.I was a telephone operator.Now no one even bothers to answer the phone in that store now.I don't shop at any of them in my town anymore because it's all about the dollar.Customer service is practically non existent,poor merchandise,can't find a manager,stores are dirty and empty.It's nothing like when i worked there in 2000 for 5 years.I get so angry and sometimes sad when i would see what they have become.Mr Sam would feel the same because this is not what he envisioned for this once great company.

  • Report this Comment On May 17, 2014, at 5:42 PM, Koda wrote:

    Just have to say, kudos to BEENBAGGIN, THE ANALYST, BABY BOOBANK, FIAT 500 S. and Marc.

    Glad to know there are a few of us left with common sense!

  • Report this Comment On May 17, 2014, at 5:45 PM, jimatmad wrote:

    If every Walmart store closed tomorrow, the world would be a better place.

    They have been instrumental in destroying America's middle class, both with their deliberate offshoring of product purchases, and with the terrible drain they put on local economies where they have stores.

    No sympathy that they don't have customers. They sent the manufacturing jobs overseas, and their own employees don't make enough to have spending money.

    Die, Walmart, die. And good riddance.

  • Report this Comment On May 17, 2014, at 5:48 PM, Ptan1101 wrote:

    Honestly, how is any of this a surprise? Walmart stores where I live are usually dirty, disorganized, and staffed by unskilled workers who could care less about the customer or even their jobs for that matter. Inventory if often strewn all over the floor and staff are almost always no where to be found. It's almost the shopping equivalent of driving through the ghetto. Why go to Walmart when there is Target right up the street, or even better, Amazon? I believe in free markets and Walmart gets what it deserves....if you can't compete and retain customers, you go out of business, simple as that.

  • Report this Comment On May 17, 2014, at 5:49 PM, peeod wrote:

    Wal Mart is VERY UNFAIR to their employees..... They act like just EVERYBODY wants to work there.... People who are desperate do... I hate WalMart and the way they jack people around... Since the old man died those kids are nothing but money hungry greedy no good cheaters that sit back and collect off grand daddys fortune... well, I for one hope WalMart tanks out and they are left HOMELESS like half their employees now !

  • Report this Comment On May 17, 2014, at 6:05 PM, exwalmartfool wrote:

    Besides the other 100 reasons why I have almost completely stopped shopping at Walmart is, that they will have an item one day & when you go back the next, it's not there or has been replaced with some other brand. The produce is not fresh & it costs just a few pennies less than at the supermarket & if I buy let's say lettuce, I end up having to throw most of it away....so, what's the savings? I tried on a pair of slacks & one leg was shorter than the other. 99% of their items, especially clothing are all made in China or some other country that hates the U.S. A woman in front of me at checkout had a bottle of juice leak (not her fault) and the cashier instead of calling for someone to come & clean up the spot, just handed the customer a piece of paper towel & told her to wipe it, which I'm glad the woman refused to do. Their $5.94 rather than $5.99 price tags are the biggest jokes. When you say hello to the cashiers they just grunt, don't say thank you & in all, make you feel like you've said something out-of-line & God forbid you should have a question! The only good thing is, that you can bring anything back for a refund or exchange, which they in turn will put back out on the floor for the next fool to purchase it. As long as I have Costco, Amazon , the internet in general & even the local Goodwill store, I see no need to shop at Walmart. So, good riddance!!

  • Report this Comment On May 17, 2014, at 6:23 PM, realist1 wrote:

    here is the thing. if a position pays $8.00/ an hr, those are the people you will attract. wether you pay them $4 an hr or $12, they will perform the same. offer $8, that is what youll get

  • Report this Comment On May 17, 2014, at 6:26 PM, BethAnn2 wrote:

    When I read all the comments here from Walmart vendors/suppliers that their payables are not being processed within 180 days, let alone 30 days, I would say that is a red flag that Walmart is in serious financial trouble. It's worse than the article here is portraying it. I would say Walmart is on a definite path to bankruptcy, or perhaps they will seek a private equity firm to take them over. Good luck with the latter, the chain is too big and a lot of their locations are not worth it for the real estate (never understood how they made money locating in so many small, far-flung towns).

  • Report this Comment On May 17, 2014, at 6:27 PM, MyHome1 wrote:

    Don't be fooled by this article Wal-Mart want be going anywhere in our life time. No one can keep up the dominance they have had in the past forever. I do agree their employees and customer service are horrible but paying people who are crap more money only gives you a higher paid piece of crap. One of the things Wal-Mart employees always seem to miss when they are crying about their wages is if Wal-Mart paid more, they would hire better people and they wouldn't have a job. Wal-Mart needs to improve their online presents and open some stores with smaller foot prints and they will be fine.

  • Report this Comment On May 17, 2014, at 6:40 PM, bunnyhoney wrote:

    i was recently in a walmart super store because my friend wanted to stop by the deli ... as i wandered around, i checked the bar codes on items like meat, fish, shrimp, etc ... i know that if the first # in the bar code is 0, then the item was made in the u s a ... the bar codes began with 6, which meant the product was produced in china and repackaged in the u s a ... needless to say , not only did i not buy anything in the store, but left and have no intention of returning ...

  • Report this Comment On May 17, 2014, at 6:41 PM, syracuseny wrote:

    Heartwarming. It's good to see that boycotting and speaking out against crappy stores works!

  • Report this Comment On May 17, 2014, at 6:46 PM, JoanMeijer123 wrote:

    The negative publicity that Walmar receives regularly about the greed of its owners and the way it treats its employees - the way it abuses taxpayers by underpaying its employees so much they qualify for tax paid assistance like healthcare so we tax payers pick up the tab for Walmart does not help their brand at all.

  • Report this Comment On May 17, 2014, at 6:53 PM, airborne18th wrote:

    Yeah 24 hours of shoplifting.. Walmart would probably do better if they closed the store for overnight stocking than kept it open. Especially since they don't have security chasing shoplifters 24 hours a day.. I bet after the staff cutbacks most stores barely have coverage at all.

    And I live in a rural county.. 58,000 people.. no Target, but we have 6 walmarts.. 2 counties over with a million people, they have 3 walmarts.. seems walmart concedes they can't make the margins in the metro areas with competitors.

  • Report this Comment On May 17, 2014, at 6:53 PM, corpgreed wrote:

    I am a receiving associate for Walmart. After 5 years of service I make $11.40 an hour. I work 3rd shift also. The other night I was called in to the office because a new assistant manager (on rotation) told me he thinks I am not stocking 65 cases an hour. It is an un-reachable goal in human terms. If I get replaced by a robot someday, only the people who build and service robots will be employed, and the rest of us will have no money to even shop at Walmart. I believe it is true also, Walmart sends it's managers to a training camp in Florida, where they are taught how to interact/talk down/treat hourly associates. I also think it is true that associate mangers get a gold star by store managers if a good 'zone'/good cleanup is achieved by 3rd shift, and then cash in their pocket by earning enough 'gold stars'. I worked in two stores, both the same size, and one store has two balers, the other store one baler. An extra baler helps in cleanup and impacts the above times counted for/against an associate and is factored for/against your productivity. It is a shell game of smoke/mirrors etc etc and we are all losers. This is the truth, so help me God.

  • Report this Comment On May 17, 2014, at 6:56 PM, klemmster wrote:

    In Nebraska I love the new Neighborhood Market over the Super Walmart stores. Online prices are not competitive against Amazon, and shipping costs (other than ship to store) are quite high. I am confident walmart can reinvent themselves for the next 20 years.

  • Report this Comment On May 17, 2014, at 6:58 PM, fasteddiejr wrote:

    When a company buys from China in bulk you can expect recalls, and crap. It is about time the USA's TOP RETAILER got it in the butt. Low wages, not caring for it's employees, but stockholders. I'll continue to buy pharamacueticals (sp) until Publix Food Stores out does them. The rest of the stuff they stock their stores with in my opinion is junk.

  • Report this Comment On May 17, 2014, at 7:05 PM, Gravity wrote:

    In California, after years of Democrat/socialist rule and with the attitude that somehow Californians can pay more for everything, so prices are HIGH - my local Walmart is filled everyday as if it is Christmas shopping season. This has just happened recently. Before this past year, my Walmart was also "slow" at times. It is clean, well maintained with good friendly employees (speaking of which - A LOT of the national retailers pull the same Sh*t that Walmart does - we just don't read about it). California is years ahead of the rest of the nation when it comes to economy - with years of massive spending/taxing we shop where it is consistently less expensive. My Walmart has BMW's in the parking lot. Decades of socialism have made it so no one can afford much. I've been happy with a lot of things I've got there: travel toiletry bag, Trimonte (I'm spelling that wrong) sauce pot and more. Most "everyday" items - toothpaste, etc. are less expensive there.

  • Report this Comment On May 17, 2014, at 7:08 PM, FairOakJo wrote:

    When I found out that Walmart holds seminars to not only encourage but tell their employees how to apply for food stamps while the Waltons have more wealth than the bottom 47% of US workers combined, I decided that I was never going to shop there again. In my humble opinion, any family that has that much wealth should be able to pay their employees a living wage.

  • Report this Comment On May 17, 2014, at 7:11 PM, LingoSouth wrote:

    Walmart and Lowe's both sell chinese junk and force it on us at their ridiculous prices...if they would turn back to USA products we would gladly pay the difference...they both need to go bust selling their junk...

  • Report this Comment On May 17, 2014, at 7:13 PM, jthoen wrote:

    I've read a lot of your posts and I agree on a lot of things. When Sam Walton was alive, Walmart was run totally different. Sam cared about people. It wasn't all about the almighty dollar. When he died, his greedy kids took over. Look what it's become today. The dollar stores are cheaper than Walmart now. People are strapped for cash. They will go where they can get the best deal. As far as wages, insurance etc. for employees, any retail chain out there doesn't pay crap. You're lucky to get a part time job now thanks to Obama. Benefits? What's that? Walmart promotes going on public assistance. Medical Assistance and Food Support. All I have to say is Walmart had better wake up. People are wising up and shopping online and elsewhere. You have empty shelves and a skeleton crew you drive your customers away. I used to work for Walmart as a cashier. We could never keep cashiers. It was hard work. We had such a turnover in help. All of those registers and maybe 5 open. I got sick and tired of people complaining why are there not more cashiers? Good question. Ask a manager. If you can find one.

  • Report this Comment On May 17, 2014, at 7:19 PM, theox wrote:

    I, myself, have never shopped at walmart. I have had the 'pleasure' of shopping at sears and pennies, though. we here in nyc won't allow walmart to open a store here. If walmart's stores are anything like sears and pennies then I feel sorry for all the walmart shoppers. lousy merchandise, lousy employee attitude and just lousy overall.

    I have taken to shopping at brooks brothers and Nordstrom's for my clothing. while I cannot afford to pay their retail prices, if you are diligent and can wait for sales you will do well. I would rather buy one shirt, trouser, suit on sale at 40-50% off than buy 3 or 4 pieces of garbage at walmart or sears. their goods fit well, the quality of the fabrics are first rate and the service is top shelf. well worth the extra few bucks.

  • Report this Comment On May 17, 2014, at 7:29 PM, hfsav001 wrote:

    I know you guys have a crystal ball, but shouldn't the year in your first table be 1Q 2013, not 2014?

  • Report this Comment On May 17, 2014, at 7:30 PM, Fusileer wrote:

    My biggest dislike with Wal-Mart is ........they all have like 24 lanes to ring out your purchases. But only 3 or 4 are ever open at any given time. I get my shopping done in 7-8 minutes and then wait 25-40 minutes in line watching the (moron) employee try to figure out coupons, EBT cards, and operate a cash register. Forget buying ice cream. It'll melt before you get to the car.

    But I think the real reason Wal-Mart has a downward spiral in sales is the economy at large. It sucks. Nobody has two dimes to rub together. The media and the Obama Cartel can tell me all day long the economy is fine but all my neighbors and I are struggling to make ends meet.

  • Report this Comment On May 17, 2014, at 7:35 PM, lmtkelly wrote:

    I've been employed by Wal-Mart and have shopped there as well. But like K-Mart in the past I only shop there for something I can't get elsewhere. Until these stores STOP importing CHEAP CRAP from China they will continue to slide down the rocky road and good riddance I say.

  • Report this Comment On May 17, 2014, at 7:41 PM, USA1st wrote:

    I've never found the American section of goods among the inferior Chinese products. I will, however, buy gas at Murphy Oil as I understand that's an American product. The few times in a Wal Mart I was amazed at how store personnel avoid eye contact with customers.

  • Report this Comment On May 17, 2014, at 7:49 PM, geofool wrote:

    i figure i try walmart for groceries prices are a little lower but alas when i get to registers same old stuff long lines, poor customer service, try to find a mod or someone to open registers lots of luck. worse customer service. just follow ames and kmart u all will be history. i give up fighting to give someone my money!!!

  • Report this Comment On May 17, 2014, at 7:50 PM, Fusileer wrote:

    Can somebody correct me if I'm wrong ....but didn't I see a report (recently) where 41% of Wal-Mart sales were paid for with EBT cards? (food stamps) If that's true, the only thing keeping Wal-Mart afloat is Obamanomics. Ironic isn't it? The Unions hate Wal-Mart but their Masters in the Democrat party have created such poverty that the government subsidies for the wretched poor keep it alive at the expense of Union jobs. LOL .... It must be tough being a slave on the Democrat Plantation.

  • Report this Comment On May 17, 2014, at 7:51 PM, annimhere wrote:

    The playing field has leveled. Stores are super competing for your business with the poor economy. The scenario reminds me of Pier One Imports. They had a great business til every other business imported. Now every retailer imports from China so the bottom line gets a little lower. What I don't understand is why anyone would buy a $75 & higher pair of jeans made for the same price in China as for Walmart (probably in the same factory).

    Once all grocery stores stop doubling the coupons, they will all be like Walmart. Money wary people go where prices are cheaper, and gov't food card shoppers don't care.

  • Report this Comment On May 17, 2014, at 8:12 PM, majinks wrote:

    Has anyone noticed just how much this boom/bust cycle has manifested itself since Sam Walton passed away? If he was still around, none of this garbage would be happening. His kids just care about the cash, not about the customer. And by the way, retired Wal-Mart chairman David Glass runs the Kansas City Royals baseball team in similar fashion. He bought it cheap and now it's worth several hundred million dollars despite the club being mediocre at best. And his kid has no clue how to make it successful despite being team President. The more things change, the more they stay the same.

  • Report this Comment On May 17, 2014, at 8:15 PM, RetiredGI wrote:

    If Walmart would stop stocking their stores with junk and garbage from China, maybe their previous clients would return. americans are getting wise to the fact that this stuff coming from China is either junk or garbage not fit to eat.

  • Report this Comment On May 17, 2014, at 8:19 PM, NoJudementNeeded wrote:

    I'm guessing none of you seem to live in Canada. Everything you describe in your stores seem to be the opposite here. PLenty of stocked shelves, nice and helpful employees and clean stores. In our city we have at least 8 Walmarts, more than half being Superstores. I've been to all and have never had a problem. I've been to a couple of walmarts in the states and do have to say, your stores down there are no where near what's up here. Your stores are disorganized, a bit dirty and just plain old sad. As for the class of ppl that go to walmarts here, we do not seem to be as picky as other countries. Even the affluent, as someone said,. shop at our Walmarts. They are always busy from morning to night with all classes of shoppers. We do not have food stamps or that up here and walmart only takes cash, debit or credit cards here. Maybe we just take more pride in what we do up here. Just because you are poor, doesn't mean you have to act like a bum. When I shop, it's a one stop happy place for me, they have everything I need and some employees know me by name as well as my 5 yr old Autistic son. Kepp up the good work in Canada Walmart!!!

  • Report this Comment On May 17, 2014, at 8:21 PM, FairOakJo wrote:

    The Walton family still owns over 50% of Walmart and controls its operations.

  • Report this Comment On May 17, 2014, at 8:30 PM, crs4tlc wrote:

    The idea of Wal-Mart failing is like the idea of Obama cancelling Obamacare. some would be happy and some would be disappointed. the idea that we can buy what we need online instead of going to stores to get what we need is great if you do not need it for a few days. sure Wal-Mart doesn't pay well who does. sure they lose on same store sales from year to year, but how many of the stores that lost sales had a new store open close to the original stores location. I am not saying I like Wal-Mart I am saying Wal-Mart is American owned and operated not many large retailers are still American owned Target is French owned. the American people do not need the best of every thing nor do we need to be lectured on how we should shop what we need is a low cost alternative to fuel that we all pay too much for. Drop the price of fuel by $1.50 and you will see a substantial increase in the economy in six months or less.

  • Report this Comment On May 17, 2014, at 8:42 PM, ScamuelJones wrote:

    Walmart, after the Walton family has sold it out, has been run by what my daddy used to call a bunch of cheap a** bast**ds who won't hire nearly enough help, and you can NEVER get assistance there when you need it. I quit going to their stores about three years ago, and I will NEVER go back! They deserve to crash just like Target after '"opening" their computer data bases to every crook and scammer in the whole wide world!

  • Report this Comment On May 17, 2014, at 8:43 PM, KLHFollyBeach wrote:

    Walmart Execs need to understand that if you are going create a SUPER STORE, it needs to have a

    SUPER STAFF! Your stores fall way short of making that happen. I can't shop there any longer as it is just not worth the mental anguish it causes me each and every time. How about taking the time out to ask us who have been so vocal in our disappointment what you can do to make our shopping experience a better one?! Haven't seen that happen yet! It's not rocket science, but I guess we just don't matter....too bad for you.

    Kerry

  • Report this Comment On May 17, 2014, at 8:49 PM, disqusted wrote:

    I too worked for this corporation. What they initially tell you your job description is when you're hired includes this little phrase "and other". I had no idea this entailed unloading 53 foot trailers and climbing to the top of the steel in the back room atop a girnormous ladder while balancing extrodinarily heavy boxes! I wore many hats while employed there. Most days I wore many hats at the same time. Never to please any member of management. I have never worked a job so hard (because that is my work ethic) and have been so unappreciated!! Never a "thank you". Never "great job, looks good". Thanks for working extra hours". But more of being reprimanded because you worked over your scheduled hours and forgot to take a 2nd lunch! Or at weeks end when you have to cut the hours you worked over (per their request) & that's a NO-NO too. But not 1 second of overtime allowed.....ever! If you do.... it's back to the office for another scolding and write up. You can't win for losing with that corp. Half your day is spent redoing the plugging and over stocking that the 3rd shift jams out. Overnight management tells them to do that and takes part in that as well. No pallets are to return to the back room! Yet they are never held accountable. I could go on and on. Customer service is a non-entity for Walmart. There isn't an extra second in a day to do that. I wish I could have made customers my priority. The "nut shell game". Moving merchandise from here to there is a Walmart must do! ??? Stupid, and time consuming. I worked there out of convenience location wise and because I have 5 kids who depend on my pay. I wish those who have NOT been employed by this GREED driven corp. wouldn't speak what they don't know. Don't surmise. I, as many employees worked hard! We get treated horribly. If it weren't for Walmart's store employees the corporation would be worth NOTHING! Kindness by an employer's management team has never killed any of them to my knowledge. I will never spend a nickel of my hard earned money in one of those Walmart stores ever again!

  • Report this Comment On May 17, 2014, at 8:51 PM, kiddykat wrote:

    I was grateful when they hired me several years ago, especially since I was desperate and not in a position to pick and choose employment. Even more fortunately, as a skilled cake decorator (I know, go figure...someone with real skill at walmart), I landed in a higher pay tier. After a couple years they made me full time, which was surprising since usually they don't fill a full time position unless one is vacated.

    As for the wage...I can do it. I can almost support myself on this wage. Or, I could if they would just let me work my hours. Full time is 40 hours, not 35, and not 30. And no part time person can even pretend to make any kind of living on 16 hours a week. Last winter, there was a thoughtful thank you letter from some corporate champion because we "helped" make the Christmas season a success. They needed to make the profit margin fit, so they cut all our hours drastically, though still expected the same amount of work to be done.

    You can't have customer service, or products on the shelf without associates. The Lean System does not work in retail!

  • Report this Comment On May 17, 2014, at 8:52 PM, airborne18th wrote:

    Yeah isn't nice that the shareholders and the aggressive stock buybacks have pushed the family trust to own over 50% of the stock.

  • Report this Comment On May 17, 2014, at 8:55 PM, Casimm wrote:

    The four Wally World's I go to, are busting at the seams with customers. It may be slowing down somewhat overall in America. But it's still going strong. Why ? Cheaper prices, pretty simple. Many shoppers who go there, expect to have their butts kissed. It's not Saks or Macy's, it's Wally World. Example, I just bought a Dell tablet there two weeks ago. It beat the best price anywhere, by a hundred bucks. Dell's site included. I food shop there once a week too. I figure it saves me at least five bucks, for a 45 dollar checkout. It's my favorite store by far. If one does not like it, go elsewhere. This is America, nobody is forcing you to go there.

  • Report this Comment On May 17, 2014, at 9:00 PM, rgperrin wrote:

    About fifteen or so years ago, I was within minutes of placing an order for 1,000 shares of McDonald's when I ran across a just-published (online) Motley Fool analysis of the Company. The report scared me away, noting, as it did, how McDonald's was pulling out of entire countries, facing consumer resistance on a number of fronts in the United States, etc.

    I didn't place the order I had intended to place, leaving my money, instead, in the bank. Had I not seen Motley Fool's plausible report and purchased the stock, I would today be living in a castle by the sea with a dozen or so servants in attendance.

    I don't plan to sell my position in Walmart on account of Motley Fool's analysis, published today, of its prospects. I'll take my chances.

  • Report this Comment On May 17, 2014, at 9:04 PM, Whisperpandy wrote:

    I USED TO patronize Wally World's pharmacy. The pharmacist was an import that had a domineering, arrogant mouth. When that diaperhead criticized my weight in front of a bunch of other customers, I complained to the store manager. His reply was " she has a point you know". I then complained online to corporate. I was called on the phone by the store manager and informed that I was no longer welcomed at the pharmacy. I then called corporate and informed them that the garbage they sell in that ghetto dump is no longer welcomed in my house and that I will NEVER step foot in that lowlife shythole again, and I have kept my promise to that moron for the last 2 plus years and counting. I urge EVERYONE I have contact with to boycott that DUMP !!! My message to you and to everyone else id to BOYCOTT THAT DUMP !!!!!

  • Report this Comment On May 17, 2014, at 9:14 PM, joebobjones1 wrote:

    Maybe Walmart ought to try keeping product on their shelves if they want our business! My wife and I spend $40 - $50 a week at other stores because Walmart has either quit carrying them or they're not in stock.

  • Report this Comment On May 17, 2014, at 9:40 PM, hector121 wrote:

    This type of article makes for popular reading, but I wouldn't bet against Wal-mart.

  • Report this Comment On May 17, 2014, at 9:41 PM, annon12345 wrote:

    I work for a vendor where I work in their stores 40 hours a week. At least in the 6 stores I work in they are not interested in employee suggestions to save money, cut back on waste, they don't care about throwing out inventory, etc. In the department I worked they were/are writing off between $1700 and $3000 a week in ruined inventory due to failure to water the plants. Instead of marking it down they are tossing it. There are people willing to buy the damaged inventory.

    I was told it wasn't worth $10/hour to water 98 cent plants. The problem with that is that these fools (eg general managers) aren't doing the math to see that when you trash 225 rose bushes at $15.98 each (so nearly $4000 worth of inventory) that starts to add up to real money and dedicating 40 hours a week to the garden center is cheaper than throwing out all those plants. I asked if they would be upset if the electronics department was trashing 1-3 big screen TV's a week and was told they would be; that was different as they were expensive. I then pointed out that the amount of plants trashed each week is equal to one or more TV's a week. I was then told my comments were not welcome. I am sure if I was their employee I would have been fired for that.

    If they would solicit suggestions from employees about how to save money they'd find there is lots of waste going on. In one store it is the belief of the employees that the reason suggestions are not welcome is that because the store doesn't want to pay bonuses. Now that is unlikely to be true, but it speaks to employee moral.

    Another problem I see is major micromanagement by area managers, and some higher in the hierarch coupled with employees hiding out (I nearly died laughing late one night when someone came on the PA system and said "attention walmart associates - come out come out wherever you are and get back to work") or just plain working as slowly as possible. They are not rewarded for working hard. The attitude is that if it doesn't get done, oh well, not my problem, with luck someone else will be stuck doing it before I come back tomorrow…

    I aso see that some employees have been beaten down by the higher ups who don't care what they think, aren't interested in making things better, aren't open to suggestions… and state that they have learned not to care, don't bother to try to improve things; that they think the problems stem from "corporate" policies and so nothing can be changed.

    If corporate would deal with these issues they'd find they'd save a lot of money, employees might start to work harder if they felt like they mattered, their ideas mattered, what they did mattered… they have a huge corporate culture problem. Not sure if this is enough to turn around their finances and solve the other issues that this article points out, but certainly more productive employees, listening to ideas to cut waste, save money, etc. would slow the slide.

  • Report this Comment On May 17, 2014, at 9:42 PM, amalthia wrote:

    You know I have been at walmart for 8 years now I make 12.30 an hour and have full benefits. I don't how yall do things up north and in the west, but here in Georgia we take care of own. I am proud to work for walmart we help each other as well as the community. my customers rarely complain. we don't have unions and are quite content without them. we have opportunity to move up in the company and to better ourselves with plenty of company supplied programs that help assist with continuing education. so unless you have worked a service job no matter where I don't see where you can complain about things you obviously know nothing about.

  • Report this Comment On May 17, 2014, at 9:42 PM, hector121 wrote:

    When Amazon and the rest of the online retailers are required to collect sales tax, they will no longer be the low price kids on the block. Price is king!

  • Report this Comment On May 17, 2014, at 9:44 PM, welch7985 wrote:

    This is bit off-topic, but I am tired of seeing the expressions about "Chinese crap", "junk made in China," etc. I'd like to remind readers here that the Chinese manufacturers don't build anything for the American market without input from the people for whom they are making it. The American companies send specs and even representatives to China to ensure that the items are made exactly according to specs. The Chinese have no leeway in the quality of the product. If it's crap, then the American company wants it to be crap and ordered it be be made that way. Stop blaming the Chinese and look for the problem closer to home.

  • Report this Comment On May 17, 2014, at 9:47 PM, larrie34 wrote:

    Wal-Mart deserves all of what it's getting.Sam Walton Developed this retail chain to 1# customer service and 2# provide MADE IN USA products when its available. When he dies, Wal-Mart went completely backwards. Maybe it might be a good idea to move your operation in CHINA. Thats where most of what they sell come from

    I use to be a Wal-Mart shopper but I dont now. I do all I can to avoid a Wal-Mart, even if I have to driver further and spend more!!!!!!!!!!!!

  • Report this Comment On May 17, 2014, at 9:47 PM, Noshirt wrote:

    Who drew up that ROI graph? Faux News? The graph has a suppressed zero, which seriously distorts the message that should be conveyed. A 15% return on investment is not bad. It looks like a collapse only because the publishers of this article used a deceptive graph. You need to read Darrel Huff's classic, "How to Lie with Statistics," published in 1954, but still available on Amazon.

  • Report this Comment On May 17, 2014, at 9:50 PM, SecularHumanist wrote:

    Has the Motley Fool ever paid attention to the second hand shops (like Savers) popping up all over the country? some of my friends are crazy about bargain shopping.

    Disposable income is declining rapidly for lower income households. Rent, transportation, utilities go up every year, yet income remains the same. Something has to give.corporate America is starting to feel the deminished buying power of ordinary people, not just Walmart...

  • Report this Comment On May 17, 2014, at 10:03 PM, austin55 wrote:

    Most of these comments come from sad people who have nothing left in life but to bash people....period....go play video games , add more degree's to your avatar lives.. and of coarse vote liberal..

  • Report this Comment On May 17, 2014, at 10:06 PM, pirxthepilot wrote:

    I have never purchased, nor will I ever purchase, a single item at Wal Mart.

  • Report this Comment On May 17, 2014, at 10:17 PM, RightOn wrote:

    The Walmart SuperCenter in Frederick, Md is great. It's clean and organized. The prices are low and it's open 24 hours. Employees have always been very nice and helpful. I enjoy going to the bakery and I shop at Walmart weekly. This Walmart SuperCenter is a lot better than the regular Walmart. FYI. I'm an upper-middle class shopper and I'm always looking for ways to stretch my dollar.

  • Report this Comment On May 17, 2014, at 10:19 PM, QuickDraw53 wrote:

    i have found that i have had to shop more at walmart because of obama's economy and it just keeps getting worse

  • Report this Comment On May 17, 2014, at 10:21 PM, littlesister21 wrote:

    I have been working at Walmart for 6 months ... I work there part-time...I have a full time job ..and work here ..to make extra money...and let me tell you...I do what ever it takes to make every customer I come in contact with happy...some customers are awesome....other are just rude as ever....but I just let it go....I have found that those employee who don't help... don't smile and greet you..are the old timers...and yes...management sucks...way 2 many "managers"....the things these guys get away with is a litigator's dream...that being said...I don't want any business to go under....even this one....think about the people WM does employ...who have been with them over 10..15 years...there is no way one of these will get hired somewhere else....coming from some one who was part of a mass layoff...in 2009...its hard as hell....and I wouldn't which that to anyone....I agree they need to fix things...but not go under...

  • Report this Comment On May 17, 2014, at 10:25 PM, 2smartforlibs wrote:

    Wal Mart was doing fine until the life sucking lapdog media took a dislike to them. They don't do business any different than any other business but since they don't bend over for the left like some of its I could mention they are a target. This is how business is bullied by the left in this country from the party that claims to be a big tent open to anyone party. What they mean is open to anyone that bend over and never disagrees with the marching orders

  • Report this Comment On May 17, 2014, at 10:27 PM, TheDudester wrote:

    Walmart has lost touch with customer service on the floor having one or two workers folding or hanging up clothes not wanting to help anyone.

    Why would anyone want to work for Walmart when I have seen floor mangers talk bad to the workers like they were trash.

    I can care less if they fold.

  • Report this Comment On May 17, 2014, at 10:33 PM, stromberg7 wrote:

    Made in China just doesn't cut it anymore. We have finally woken up.

  • Report this Comment On May 17, 2014, at 10:39 PM, LouzianaGal wrote:

    Walmart has overbuilt their enormous stores and now are paying the price for it.

    They have a plan to give every customer a choice of where to shop...this Walmart, that Walmart, the other Walmart, or the next Walmart! In my area there are 3 stores!! within 8 miles of home. How many do they think we need?

    But I will not shop at Walmart until they start to pay their employees a living wage. My SIL will let me know when that happens I am sure.

    Walmart says that for every person who CHOOSES not to shop at Walmart, they LOSE $750.00/year!!

    So I just keep on not shopping and they keep on losing!

  • Report this Comment On May 17, 2014, at 10:46 PM, nicole wrote:

    Some time ago i realized that the prices are going up faster and some times are higher that more reputable stores. I mentioned this to a clerk at Walmart and I was told that other customers made the same comment. I think more and more people started to walk away from Walmart because of this.

  • Report this Comment On May 17, 2014, at 10:51 PM, rockinar wrote:

    When I was in high school one of my friends took a dump in an aisle at Wal Mart. We were laughing for 3 hours. Then went back. IT WAS STILL THERE!!!!

    I don't know of any store that would leave a dump in an aisle for 3+ hours besides Wal Mart.

  • Report this Comment On May 17, 2014, at 10:52 PM, bwilds wrote:

    you people that are living on government aid and the person who wrote the article about Walmart are so stupid and need to shop at other stores, but i will always shop at Walmart and save my 20% or better and get a quality product that comes from China,South America, Mexico,italy, anywhere but the good old USA. because we dont make (shitola anymore) because of the government.But one day we the people will take the government back.I could not post my comment because of the 4 letter word i used ,so i added ola to the end of it.....

  • Report this Comment On May 17, 2014, at 10:53 PM, wabowers51 wrote:

    It couldn't happen to a more deserving family! I only wish I could live to see the day when every greedy, selfish member of the Walton family is as broke and hurting as everyone of their employees. They have destroyed so many ma & pa businesses and destroying the towns they're in right along with everything else. May they all burn in Hell!

  • Report this Comment On May 17, 2014, at 10:53 PM, alrotundo wrote:

    I think it's HILARIOUS that no one is mentioning the 600-pound gorilla in the room - namely, Wal-Mart's anti-union, anti-employee, anti-American, welfare retailer tactics -like keeping workers underpaid so they qualify for social service benefits that the taxpayers are forced to pay for. Every Wal-Mart costs the taxpayers on average over a million and a half dollars a year. What, you think shoppers don't care about that? Like hell they don't!

  • Report this Comment On May 17, 2014, at 10:54 PM, wabowers51 wrote:

    It couldn't happen to a more deserving family! I only wish I could live to see the day when every greedy, selfish member of the Walton family is as broke and hurting as everyone of their employees. They have destroyed so many ma & pa businesses and destroying the towns they're in right along with everything else. May they all burn in Hell!

  • Report this Comment On May 17, 2014, at 10:57 PM, root66 wrote:

    I love it about time the way they treat workers low wages and 99 percent of Walmart products are from China I love karma don't you ?

  • Report this Comment On May 17, 2014, at 11:06 PM, Denito wrote:

    I lmao every time I see a post stating it is because of low wages that Walmart is losing business. It is hard to believe that people with an education can be that simple minded. They pay 1 or 2 dollars less than Target per hour, but yet have sullen entitled floor employees who are too busy talking with each other. Plus the stores have become basically ghetto attractions in the area I live with homeless begging in the parking lots, groups of thugs roaming around, nasty parking lots and disheveled aisles.You can give those same employees 10 dollars more per hour and they will still have bad attitudes and low work ethics. No one is keeping there by force. But one of the main reasons Walmart is hurting is because their bread and butter, the lower middle class have less spending power these days. Period, it is that plain and that simple.

  • Report this Comment On May 17, 2014, at 11:08 PM, Remo wrote:

    I know several people including myself who rarely go there any more because there is no ammunition. I used to go every week, but now go about once a month. They used to be a good place to pick up a couple of boxes of cheap practice ammo. When the ammo shortage started, Wal Mart employees, their relatives, and their buddy's all got a call as to when the pallet would be delivered. They were buying it by the case off the truck and selling it on line. Rimfire ammo that was 6 or 8 cents a pop is going for 16 to 30 cents a cartridge if you can even find it. I might spend only $10 or $30 on ammo (if any at all), but add pet food for three animals, various groceries for three adults, and the occasional auto supplies and I would rarely get out the door without spending $80 to $100 on a weekly basis. If they want to draw these former customers back they need to find a source of ammo and forbid their employees from buying it all. The last time I was there (2 weeks?) the ammo shelves were full of fishing gear. What does that tell me? "Go Somewhere Else". I bought some .22 ammo today at a local gun store for 10 cents a pop, but I spent more for other stuff there, too. Sorry Wally World, you messed up and I dropped my "play" money somewhere else, bought food at the grocery store, and I've been going to Advance Auto Parts for my car supplies.

  • Report this Comment On May 17, 2014, at 11:14 PM, Gypsy2011 wrote:

    I do not shop there because you can never get waited on and checked out... If you go to the deli they just look out you and make you feel like go away...They never have enough help and if I am spending my money I do not want to stand in line for ever just to get checked out...

  • Report this Comment On May 17, 2014, at 11:14 PM, dulchenea wrote:

    WalMart is a global predator that should have fallen years ago due to karma. I can't WAIT for it to fail completely so the rest of the world can get back to humane business practices, workers can have decent lives, mom-and-pop retailers can maintain the businesses that have been passed down from generation to generation serving and hiring locals with a personalized compassion no big box slave labor organization can touch and zoning commissions can protect local areas from greedy, underhanded tactics that bypass the letter and intent of local agency governing.

    And not to mention, fair trade and fair competition practices can have a real shot at humanizing the economy for the benefit of the entire world, the top income earners and the lowest economic classes who are grateful to make enough to put food on the table while they work twelve hour days commuting by bus and bicycle.

    You can call me a socialist all you want.. I'm a die hard capitalist. But there's enough money to go around without gouging the lower and middle class so the upper class can collect yachts and islands. Let's get real people: the more money the middle class has, the better off everyone is. When there is no more middle class, from whom are the yachtsmen supposed to profit? Europe and other continents do just fine without the ratio of a zillion to one between CEOs and laborers.

    WalMart: I am nowhere near wealthy and barely middle class... but I've never set foot in one and never will. They are a disgrace to everything decent. Twelve dollars cheaper for a poor quality coat hardly justifies slave labor in undeveloped countries. No child should die from heat stroke so that middle class Americans can have a cheaper air conditioner. No entire economic class should be wiped out so boardmembers can buy another seat at an ivy league for their moronic offspring. No entire grocery store chains should be wiped off the planet so that WallyWorld can gain yet another monopoly.

    WalMart... everything that's wrong with capitalism, and boy are they proud of it. Wildly out of control greed is not necessary to make a handsome profit.

  • Report this Comment On May 17, 2014, at 11:15 PM, bkms1963 wrote:

    see ya! ha ha ha

  • Report this Comment On May 17, 2014, at 11:18 PM, mgbarnett wrote:

    I use to work for Wal-Mart and was treated fairly and paid a honest wage. I would work for them again, but I am not retired. The ones that made the comments about the Unions - you are the fools! Unions has done nothing but ruin company's and this country. Take a look how much a new car's price has gone up - that is because of the wages the workers make and they get their selves into a situation where they can't survive without that wage, is that what everyone wants to happen in this country, no one being able to survive without a Union and their dirty dealings, pay offs, etc. etc. Wal-Mart has fair prices and in most cases lower than surrounding grocery stores and department stores. This country needs to open in its eyes and get back to basics, quit sticking noses in where they don't belong. Too many people not working, living off of the government, has anyone every stopped and think that is what they want, they want up to be lead around like animals, not able to think for ourselves - depend solely on them. Well NOT ME - wake up people. If Wal-Mart is doomed to crash and burn, let them do it on their own. Mind your own business, get a life.

  • Report this Comment On May 17, 2014, at 11:19 PM, babe wrote:

    We have 3 WalMarts in the city I live in & only one is fit to go there.That one of course isn't near my house but that is ok. I don't mind the drive. That one store they have someone that lines the carts up side be side & you don't have to break your arm to get one. Me, I am on disability & I need a riding cart if I have to come back 3 times in that week to get all that I need. They have the carts charged & ready to go & that is how it should be. The one near my house are broke or kids are playing on them or the cords are broke. It's not neat & clean. Sometime if you care & find the time check out the one on Zebulon Rd & see how nice that is. I even took my meds to another store. On several occasions the ones that were necessary & counted twice some were missing. You had to wait in line forever & I can't stand up like that. Now where I go they call me by my name before I get to the counter & don't mind helping you. It is a whole lot more personal & friendly & I won't ever go back to Walmart except to get a one or two item.

  • Report this Comment On May 17, 2014, at 11:56 PM, Spiritedreason wrote:

    There is a certain point where a market becomes saturated ... the middle class being squeezed into open air debtor prisons; cannot spend what they do not have. This is an inevitable circumstance when there is a failure of distribution and too many funds are held for leverage and ironically contribute to a counter balance. It's real simple ... you produce more than demand ... it generates cost; you horde more funds than release ... you impact demand negatively. Walmart is finally reaping what it has sewn ... an impoverished consumer pool ... that can less and less afford their products; in a fully product saturated market.

  • Report this Comment On May 17, 2014, at 11:58 PM, arkiehotrods wrote:

    Wal-Mart is the largest retailer on the planet, not just the U.S. No other company comes close. They are also the largest employer in the U.S.

    They are not even remotely "falling apart." As the largest retailer on earth, comparing them to much, much smaller companies that have higher "percentage" growth is like comparing apples and oranges.

    The only thing this Motley Fool article has done, besides bringing all the Wal-Mart haters out of the woodwork, is make the Motley Fool lose credibility.

    I don't work at Wal-Mart, I don't own any Wal-Mart stock, but it's pretty obvious that Mr. Travis Hoium is just trying to attract some readers with a "shocking" headline.

  • Report this Comment On May 18, 2014, at 12:15 AM, disqusted wrote:

    To mgbarnett and those like you, last I checked this is the United States of America. A land that was founded on freedoms. One being, freedom of speech. Don't spew your "wake up people" jabber! How dare you! We are all entitled to our opinions and these comments are just that. They may not all be in keeping with yours, but that doesn't make them wrong! I worked there, I lived it. Greed is rampant all over the world. Not just at Walmart. But Walmart happens to be the topic here in this forum. I don't know a lot about a lot of things, but I can tell you a lot about the wrongs, the wastes, the mismanagement, micromanaging, and the lack of compassion for the individual, just to name a few. It is sad that anyone who goes there to do an honest days work has to be treated so poorly. I did my best and more and yet somehow I was still unable to satisfy. For those who happen to think the corporation is so grand..... Not once have I ever heard back from a single employee who has left Walmart who said, "Gee, I'm so sorry that I left, wish I stayed!! On a positive note, Walmart taught me how little someone can be made to feel. How inadequate one's good intentions were viewed. Never ever will I allow myself or anyone else within eye or earshot be treated so harshly. I am no better than anyone, and no one is better than me!! At work, we should work as a team. If anyone is looking down on anyone else... they had better be extending a hand to pick that person up! So much more work would be done with a consistent flow of good morale!

  • Report this Comment On May 18, 2014, at 12:16 AM, terrysrsr wrote:

    Never buy meat from Walmart. I purchased a package of hamburger meat, and it got moved to the back of my refrigerator for over a month. My daughter came to my house one day, and cleaned my refrigerator out. She came across that package of meat, and looked at the date on it, seeing that it was way past where it should be still good. For some odd reason, we cut the package open, and do you know what we found? It still looked the same as the day I bought it. NO discoloration at all, no bad smell, nothing. It appeared as though the meat was still good. Wow, that just blew me away! I know for a fact, if you buy "real" hamburger meat from a "real" grocery store, in the matter of a couple of days the meat starts to turn gray, and it starts to stink. That's just natural. But the Walmart hamburger meat, well, I'm not sure how long it lasts, but it would honestly scare me to EVER buy their meat again!! And, to be truthful with you all about this, my wife works there at Walmart too! Scary isn't it.

  • Report this Comment On May 18, 2014, at 12:25 AM, jimster wrote:

    Happens every time, a man (or woman) builds a company and when the kids inherit it they destroy it by changing the way it operates.

  • Report this Comment On May 18, 2014, at 12:26 AM, arch79201 wrote:

    The main problem is that Walmart has gotten away from the core values that Sam Walton followed. The employees, for Sam Walton were important. Now, it is all about meeting unrealistic goals. Sam was willing to spend a bit more for his employees, so they would be proud to work for Walmart. Now it is pay as little as possible, and work them twice as hard.

    Management pays little attention to what is actually happening in the store itself, and concentrating more on the material.

    If Walmart senior mgt was to re-embrace the old "Sam Walton" principles of business, Walmart would be unstoppable, and until they do, I see no rebound in Walmart's future.

  • Report this Comment On May 18, 2014, at 12:32 AM, denniskatya wrote:

    Wal-Mart is not the same as it was when Sam Walton was still alive and had the huge signs all over his stories" Made in America". I still enjoy shopping at Wal-Mart even with their problems in a rotten economy. In our small town the economy would dry up if it were not for Wal-Mart and the draw it has in our area from surrounding communities.. I have several friends who work there who are thankful to have a job and future. My wife and I travel a lot and we are seeing new Wal-Mart stores going up in many cities especially in smaller ones. Some folks hate any success in a free enterprise economy so Wal-Mart is on top of their list.

  • Report this Comment On May 18, 2014, at 1:00 AM, hips22 wrote:

    Bye Bye Walmart you will not be missed!

  • Report this Comment On May 18, 2014, at 1:01 AM, ghasoha wrote:

    Walmart or not I think any company treats their employees bad they will go down .you have to take care of your employees so they can take care of your customers

  • Report this Comment On May 18, 2014, at 1:02 AM, dazle10 wrote:

    Im sick of all these posts saying Walmart doesnt have the best prices on anything. That is a LIE. for one, auto fluids are way cheaper than anywhere else! take Mobil1 synthetic oil is only $24.95 for a 5gal jug, everywhere else it is over $30! Trans fluid is cheaper, windshield washer fluid is also, they have the best prices on candles, towels, vitamins, shoes and so many things i buy. No not on everything but nobody can have that. what i hear here is alot of repetition from the leftist media being repeated by the SHEEPLE! The media has been on a coupe decades long attack on this company. Sure they have made some errors and they arent the perfect retailer, but then NO one is! These comments just show me how stupid Americans have gotten and how easily led they are! and of all places to be hearing this idiocy, at the Motley Fool! I thought you people were a cut above in intelligence, how disappointing!

  • Report this Comment On May 18, 2014, at 1:11 AM, dazle10 wrote:

    To terrysrtr, Wow wake up and develop some intelligence man. Walmarts hamburger is inspected like every other retailer! It is slander to insinuate just because their meat retains its color that it is frankenfood! Did you ever think that maybe it retains its color because it is wrapped well?!! hamburger goes grey because it gets exposed to air(oxygen). perhaps what U R getting at other stores isnt wrapped so well and the Walmart beef is, so its actually a better product!

  • Report this Comment On May 18, 2014, at 1:24 AM, randywa wrote:

    I hope Wal Mart get's what they deserve. They were great in the beginning but have become something else over the years. They have expanded at a rate that has forced many old and trusted businesses out and replaced them with shoddy goods, and under -paid employees that could care less about the customer. I worked for them about a year ago and after paying my modest bills could not even afford to eat. I hope they go out of business soon.

  • Report this Comment On May 18, 2014, at 1:33 AM, lollypop1983 wrote:

    I am so sorry got walmart but not sorry enough to shop there. they have closed so many different companies down kmart, krogers , and a few more do I feel bad not a chance I have always dislike walmart to me they do have some good prices but I don't shop there enough to care I have 2 favorite stores I shop for groceries and a few differents one for clothes but kmart is still my choice for clothes and other stuff but ty for letting us see this 1st hand may they salute walmart as it falls oh wait its not a solider

  • Report this Comment On May 18, 2014, at 1:39 AM, mailman88 wrote:

    Gotta Love Walmart....walk-in and its takes 15 minutes, check-out takes 20 minutes.

    Back in the 70's....K-Mart was KING! Now K-Mart is dead. Walmart is following K-Mart's foot-steps and making the same mistakes.

  • Report this Comment On May 18, 2014, at 1:40 AM, allnighter247 wrote:

    I try and avoid Walmart most of the time but if nothing else is open I'll go there. Typically I try and support stores that pay their employees a decent wage as in the case of Costco.

  • Report this Comment On May 18, 2014, at 1:44 AM, vtology wrote:

    I shop at Walmart occasionally. Walmart epitomizes the pyramidal shell-game structure of USAmerican and world capitalism. I don't know if this entire system, as it exists today, can be or should be saved. I don't know if the supercompounding of superprofits via exponential profit margins is healthy or sane. I don't think the world biosystems can support this level of "greed" and hyperprofits at ever higher levels. However, to call for Walmart to collapse because it has "indications of a downturn" on some particular Motley Fool charts, is just more evidence of the same ol same ol hyperexploitative greed that is killing this country and could take us all, rich and poor and stuck in limbo, down with it.

  • Report this Comment On May 18, 2014, at 1:55 AM, NickL12359 wrote:

    I have seen issues, that have continued at the customer level for a very long time, that I believe is certainly is contributing to Wal-Mart's down fall ! Customer Service has been continually poor ! Prices vary from store to store, Which give's the appearance that Walmart is gouging the customer's where ever they can ! There prices seem to rise steadily. Many of Walmart's Great Value brands are poor quality. Poor Management . on a few occasion's heard manager's in full voice arguing with customers.. It's bound to hurt Walmart in the end.!

  • Report this Comment On May 18, 2014, at 2:14 AM, Hotstock1 wrote:

    With 16+% ROE, WMT is a long way from being unprofitable. What's dragging WMT down is a lack of goods on the shelves. I cannot buy something I can't find on the shelf. WMT management should add more people to their inventory crew to keep shelves stocked. This is what happened to Sears and K-Mart. WMT's prices are competitive with the Internet when you factor in the issue of not having to pay for shipping costs. And clothes must be tried on in the store, which is impossible to do on the Internet. One retailer's size 6 is different than a size 6 at another retailer (brick and mortar or on the Internet). My wife returns one-third of the clothes she buys on the Internet, making that process expensive and cumbersome. The six million shades of color have been digitized but they can't do it for women's clothing. Whoever rectifies that situation will be a billionaire.

  • Report this Comment On May 18, 2014, at 3:14 AM, madmoneyinvegas wrote:

    "One's own employees ought to be one's own best customers... paying high wages is behind the prosperity of this country."

    ~~ Henry Ford, American Industrialist

    Walmart would be wise to follow Henry Ford's example. He paid his employees wages that were considered outrageous at that time. But Henry's reason for doing so was for his employee's to afford and buy Ford cars! That lesson is lost on today's companies!

    When Sam Walton was alive, he knew what made the company what it was back then, the employees! He was proud of his Walmart "family." Today's Waltons don't have the passion that Sam had and it shows. When employees aren't treated fairly, it shows in their attitude! Treat the employees better and watch how things will turn around. Have you ever seen a highly motivated and enthusiastic employee when they aren't treated properly? No, you haven't. When employees aren't treated fairly they can be a companies worst nightmare!!

    Walmart's employee turnover rate is high! Continually hiring and training people is an expensive proposition. Employees that are treated fairly and are appreciated perform better, and that is a fact!

  • Report this Comment On May 18, 2014, at 3:24 AM, arkbiz wrote:

    Walmart stock hasn't been a good buy for years and the company has joined McDonald's in a very unflattering position regarding labor.

    But I don't want to be a hypocrite. There are a dozen things I buy there on a regular basis that have a great price. Other places may equal the prices but only if you catch them on sale.

    Also, I readily complain about bad customer service, wherever I encounter it, but my experiences in Walmart have been okay. I also note, regarding labor, that Walmart is quoted as saying they are not opposed to an increase in the minimum wage.

    There were extensive holes in merchandise for a while, especially produce, but that has gotten better at my store.

    Lastly, I note that Walmart lets RV's stay overnight free at most locations. That has been a big convenience when we've done cross-country trips.

  • Report this Comment On May 18, 2014, at 3:57 AM, wiggy wrote:

    I found that my prescription that was up to $50 at Walgreen's, etc was only $4 at Walmart. Went to get that prescription and found pharmacy closed for lunch. With 15 mins to spare I retrieved a defective iPhone 5 cord with receipt from vehicle. Also found another cord in box for son's phone. Got 2 identical items from shelf and took to service desk. Basic transaction, replace IPhone cord and store credit for the other. Clerk for some reason puts twice the amount on the store credit, didn't tell me amount. After this is done I go to pharmacy and get my scrip. Near the door I am accosted by 2 police officers and handcuffed in office for 45 mins while they say I told clerk I was returning the return and the replacement, a $5 difference. I own local business and was between 2 jobs that day. In the end they "released me", I am still fuming and definitely suing those idiots!!!!

    By the way, because of eye problem that I was getting meds for I was wearing hat & sunglasses as I always do in daytime. They profiled me based on the incompetent clerk's mistake.

  • Report this Comment On May 18, 2014, at 4:08 AM, ManoftheRepublic wrote:

    The hard and real truth if you look past what this person WANTS to see is that the middle class and the poor are strapped for cash and it is showing up in retail sales,,, People just got told that they HAD to buy Health Insurance and that was money out of MANY people's pockets at a time when salaries are stagnant (after having DROPPED).. The average income has dropped over $3,000 since 2007.

    You can read all of the weakness in that you want to, the hard truth is that the Democrats are bleeding the middle class dry...

  • Report this Comment On May 18, 2014, at 4:34 AM, catshirlann wrote:

    I read all the current posts before adding mine,because I did not want to repeat what other posts said. I started working for Walmart in 2007 and quit in 2014. I came from a convenience store which was sold and Walmart was a big change. I worked hard as a cashier. I am puzzled that it was not mentioned that Walmart matched prices of competitors. Corporate made a new rule stating that customers did not need the printed ad with them,because of the requirement for Walmart to have all the relevant printed ads available to all open checkout registers (which never happened). The main thing about matching that bothered me was the unfairness. Some customers were very honest and had their ads with them anyway for backup. Other customers took advantage and did not have any ads with them. The trouble was I had no access to ads that were supposed to be available to me and was told by managers to take the customer's word for the prices they quoted to me and only call a manager if the quoted price was really absurd. Often,a customer would come with a full cart and quote competitor's prices on every single item in the cart and telling me no ad was needed. Isn't amazing how many people have photographic memories? Too many times,the quoted competitor's prices were 1/3 or 1/2 of Walmart' prices. I called a manager and they (without bringing store ads) would tell me to go ahead with the customer's quoted price. If there were too many price overrides,the register instructed me to call a manager to approve the total purchase amount,which the manager usually did even when knowing the dishonest customer got a full cart of groceries at 1/2 or less the total it originally would have been. This is the reason why I think this unfair. Honest people show integrity by not abusing Walmart's price-matching policy and end up paying a lot more for their groceries. Sadly,even Walmart employees were abusing price-matching. I always felt sorry for the customers behind the person who was price-matching every single item in a full cart of groceries.Enough said on this subject.

    Most of the negative comments of other posters were true of the Walmart Supermarket that I worked at,so I will not repeat. To put it in a nutshell,it go to where I did not like working at Walmart anymore,so I quit and am now collecting Social Security.

  • Report this Comment On May 18, 2014, at 5:02 AM, catvet5921 wrote:

    I quit shopping at Wal Mart because the service is the pits. They act like they are trying to eliminate the coupons . the last five times I tried to use my coupons even the one's that were on the products from the store wouldn't scan. All they would do is say '' Sorry , the register won't take it" Nothing we can do about it ". even the manager said this. Until one day when I blew up showed my rear and then like magic they could do an over ride on the computer and low and behold it took the coupons. Their products have become less quality. Their clothing is shotty and only last a few washes. I never have a piece of clothing last even a year. use to there products were equivalent to other places , but that was when Mr. Sam Walton was alive and actually cared about people. His heirs have ruined what he worked so hard to build.

    I am glad to pay a little more to get better quality at any other store and even if I am going for an equal item I am glad to pay more just to not have to walk in Wal mart.

  • Report this Comment On May 18, 2014, at 5:14 AM, zoopc wrote:

    being a walmart employee first but also business man on the side with a good background in marketing and sales, I would like to offer my view of this..on the whole I agree.with many and most comments here..

    but I think the common core of the problem is the internal management and retention of long term workers.

    they are understaffed for a few reason...first and foremost..greed..they understaff it cut cost...which don't help anything..they have been doing it yearly every year I have worked there..mostly in the January to march time frame..a slow time...but it is still going on now. it is to cut cost...I am convinces they company is run by accountants only and they are given bonuses every quarter on how much money they trim from the budget every year. honestly it reminds me of how the government is run.

    Second, it would seem they have expenditures they just don't make.. We have had a freezer door in seafood that has been broke and unusable for a month...literal month as I have counted..I predicted three weeks. we have in the past had broke bathroom stall doors that don't get fixed for quite some time. supply issues where they run out of toilet paper used in the bathrooms, soap used in there and either it is out or they store use a lot of things.. this gives the ghetto appearance really...and most of our clientele live in similar areas...to be fair most of that is caused by the customer. overall it is my view that the store is becoming the store for the poor...that includes the employee, that are given a discount card off ten percent of a purchase for general merchandise goods (not food..except produce..that is a good move as it promotes better nutrition) and most of us just barely make it. if it was more then just me then I would have to have a second job. I have seen the margins also on our food, some are fifty percent...questionable on the "food margins are razor thin"

    as far as pay..I don't think the starting pay is bad..but after being there going on four years, I have only a dollar twenty more to show for it...still be another two years before I go over ten.. this is suppose to be so you move up..but to be honest..moving up isn't the answer either..you don't increase by much..and you are held responsible for more and still probably stock as they lack that...there solution to the understaffing problem is to push workers harder to get more an more done..they have used the excuse a visit from the regional manager or some other person to give you a sense to go above and beyond...to get the store in tip top shape..in short...do a 120% of the job with 70% percent of the resources.. this wears you out and then what happens is the worker tends to call off more..thus perpetuating the problem.

    Another part of the problem is the repeat of effort..doing the same thing over and over again.this is a problem if the IMS system the inventory computer system..this system is broke...they might advertise they have the best logistics set up...but only in theory. only recently have they decided to order product based on the sale of the product.. before it was a five week prediction algorithm that would say what to order..this was flawed..but they stuck with that forever. Now that they have fixed it back to the industry standard, it will create a order based on what has sold not what will sell according to trend..and the back room inventory is put into a database that sometimes just falls thru..their solution in the past is to dump bins and see what will go out and then renin the rest...I have seen cases of the same product come on the truck that night, while it being in the back room two fold and picked from the bin as well...all the while the shelf is full...so they have four cases and a full shelf..why it doesn't pick the item instead of ordering it...honestly trying to figure out how the system has worked has been one of my goals...granted I am not in a position to fix anything but I guess it is fascinating to watch ..and frustrating.

    but wait, there is more..since the system doesn't work well, they will try ways of circumventing the system to get it to work better or make up for the short comings...this leads to items being out or misplaced, or over ordered. I am convinced they don't have an idea of space management because that stuff will sit for a while..the freezer or cooler is only so big..but it is stuff full of overstock that could sit for weeks or months in the bin...not a big deal for frozen but a problem for dairy. but again, it can't hold all that stuff..I would say it doesn't order the right stuff when needed or out and orders too much of the stuff it has too much of already...much of this I think comes from features that are undersold and then sit. taking up space..hindering the stocking of the items that need going out. The way that walmart thinks has to be there is infinite amounts of time and space that is produced...well on third shift.. somehow we can get 16 hours worth of work done in 7 and a half. I average 8 to 10 a night. That is in dairy and frozen. A typically high priority area where much of the grocery sales are done.

    So the inventory system is clogged. and it causes problems. problems that middle management(themselves promoted from stockers..with very little skill on management anyhow)don't know how or have no control on how to solve. this frustrates them which in turn frustrates the lower workers. all these problems then start to build up...the lower worker goes home worn out and frustrated...just getting through the day...a keep your head above water mentality..many want to quit...but after investing say 3-5 years in the company, well they feel compelled to stay hoping it gets better. Now if the workers that are there longer would be given more incentive to do more for the company...thus taking pride in their company..then you could retain more of the better trained people.. but it don't happen and they quit replaced with what some referred to as mutants..they are unskilled workers with barely a high school diploma or GED...in fact some of those workers are special needs workers..I am convinced walmart gets a kickback for them...that don't contribute much...but then the other workers have to take up the slack..where it leads is the skilled or long term workers find outer jobs and quit..thus badmouthing the company and glad they are out of it..thus not helping the public relations of the company in hiring new workers. Not many will recommend working at walmart..the ones that do are long term people stuck in that job with little options and thus they bring in people that are family...decreasing the diversification of the of the worker...in short, if I had to compare this trend, I would say it is diluting the workforce into unskilled and untrained and unmotivated workers..it only gets worse every year...

    my solution would be to hire those they deem overqualified(myself included) and thus increasing either the work ethic and intelligence average of the workforce. I know the only reason I got into walmart is that I was long term unemployed, and i left off a lot of qualifications on my application/resume. I have also been stuck doing the same job year after year. no one wants to change their best workers to do something different. a double edged sword for them.

    This is just how I see things.. inefficiency perpetuated

  • Report this Comment On May 18, 2014, at 5:35 AM, Geejaw wrote:

    I work for Walmart, been there over 13 years. The place is a mess! We do not have enough people to do the job. Sent 23 for a drug test! NOBODY passed!

  • Report this Comment On May 18, 2014, at 5:37 AM, idoicu wrote:

    When Walmart installed the self checkout, everyone said "wonderful, no more wait", WRONG. I truly believe that was one of the things that actually impacted the store in a way that started this down turn in repeat business. As soon as those self checkouts (SCO) were installed, Walmart cut the number of associates assigned to the front of the store. Not everyone wanted to use the SCO, but cutting staff made the people that wanted a person to use the SCO. Of course depending on a machine and a user with no training to use that machine, that can only have one outcome & its not positive.

    Walmart's business model used the premise that if prices are cheap, people will put up with inconvenience and delays. That model worked for a period of time, but as Walmart's demographics changed so should their business model. Today's middle class is so pressed for time, that it is more important than money to most. The average shopper today will go to their local grocery store knowing up front that it will cost them a couple of buck more by going there, but they are willing to do so because of the speed of the "in & out". The other draw back to the SCO is thief. There had to be a significant increase in loss column due to shoplifting. This loss then has to be made up for, so prices had to be adjusted to compensate. When this happens, the one thing Walmart's business model relies on to work is low prices for longer wait times. Now there are higher prices and longer wait times and that is not profitable.

    I know that thief is a problem with the SCO because one of the Walmarts in not such a good area of Atlanta upgraded their store and put in the SCO like all the other Walmarts around. Six months later, that Walmart ripped all of those brand new SCOs out and replaced with regular checkout stands with people running them. It is now one of my more favorite Walmarts to go in even though it is in not such a great area. Visable, TRAINED, working staff is the key. When Walmart gets back to having some similance of service again within their stores, the business will start returning if its not too late. All people want to be able to get an answer when they have a question about something within the store. If you have to go looking for someone to help you in most stores, it will take you 30 seconds to walk from one side of the store to the other. In Walmart, it might take you 3-5 minutes, due to the size of SuperWalmart plus all the overstocked CRAP clogging up the isles. They are slowly, but surely becoming K-MART & we all know how well that turned out.

    Wake up Walmart, hire some employees, train them and let them assist your customers (to include checking them out) before its too late.

  • Report this Comment On May 18, 2014, at 5:42 AM, idoicu wrote:

    I would like to apologize for all the typos in the article I just posted. Pressed return instead of button to spell check correction. Sorry for the poor grammar and spelling.

  • Report this Comment On May 18, 2014, at 6:10 AM, ixoyejmt wrote:

    The problem with Walmart is that Sam Walton use to be a Christian, but since another CEO took over Walmart, Walmart has turned an eye to buying products that are made in China through slave labor. Walmart knows that this is true! Another thing is, Walmart sells a lot of items made in China which is crap! On the flip side, I will admit I still shop at Walmart but mostly for food items. I stay away from certain items like clothes, toys, etc.....I am a tall man, so nothing would fit me in Walmart anyway! I do not pity Walmart because they are their own worse enemy. Besides that, they pay their employees very little, and make working at Walmart NOT an enjoyable experience from what I have read in the past!!

  • Report this Comment On May 18, 2014, at 6:23 AM, gsifhb wrote:

    This article comes as no great news. Retailers come and go. Consumers change habits to quickly and the retailers can't adapt fast enough.

    Now to my main points. I read about Chinese junk. If you think any other retailer doesn't carry the same Chinese junk your sadly mistaken. Probably the only thing you buy in life that is made in America is the food you consume.

    Lastly. The college education comment. I want you to remember one thing, so you can take the golden spoon out of your mouth. The freedom and liberties you have today and protect them to this day have been on the backs of less educated people. I have a degree and still I treat everyone with respect. Each person even the person who cooks my food at a restaurant. I appreciate them. I am no better than them and they are no better than I. We all are specs of time. Even the greatest of people in history are but a page in a history book. Which someone will read and forget. Do history a favor do the world a favor, teach you kids respect and raise the accordingly. That's your mark on the world that is your legacy.

  • Report this Comment On May 18, 2014, at 6:37 AM, engbulldog3 wrote:

    What comes around, goes around! Walmart carries mostly foreign made goods. Well when workers lose their jobs here. They cut back on spending! Walmart entices suppliers to make stuff overseas! Hence job destruction!

  • Report this Comment On May 18, 2014, at 6:40 AM, bryanbookman wrote:

    That's funny, my Walmart stock has increased from $55.18 per share in 2008 to $73.60 per share in 2014. I bet you won't post this will you. Of course you won't.

  • Report this Comment On May 18, 2014, at 6:42 AM, varma1002003 wrote:

    Financial volatility like fall in profits and ROI may not be as worrisome (rectifiable) as can be a reason as to why consumers are withdrawing from shopping at Wal-Mart -that bit not mentioned! Could it be inefficient service or non availability of inventories or non-competitive prices? Answer to these questions would be best known to Wal Mart, however, to conclude that Wal Mart is in any irreversible trouble is not convincing. At best, given the data Wal Mart could review its business model to improve value efficiency and inform consumers of the value addition that it provides.

  • Report this Comment On May 18, 2014, at 7:05 AM, NJgirlinME wrote:

    Share price in today's stockmarket has NOTHING to do with actually company performance - as long as they can pay employees slave wages, have goods made in 3rd world countries, and have suckered many communities into tax breaks because of "added jobs"..

    Wonderful to see a "great" company like this finally fail.

  • Report this Comment On May 18, 2014, at 7:49 AM, Roko wrote:

    My husband and I used to buy our groceries at Walmart about ten years ago. We used to find quality items and the rest of the store was always clean and organized. So when the prices for our local stores became too high we thought of going back to buy food at Walmart. We used to live near ghetto stores when we lived in another state and we noticed right away the Walmart we once loved was totally ghetto-ized. I'm not talking about the people. The area the Walmart was in is a nice city in California called Pleasanton. We went to what they said was their vegetable section. There were five pitiful vegetables hastily thrown on a shelf of some sort. All of the vegetable appeared to be over three weeks old. We thought maybe they were having a hard day or something and even tried to find at least one vegetable to bring home (I knew I'd have to go to another store later). We went to get a vegetable bag and all of the bag holders were empty. Not one bad even for the crappy food. There was no way I'd even think of putting anything into the dirty basket. Germs on on all baskets but this basket was filthy. So I looked for an employee. There were none in the whole food section. So I got mad, because the store seemed to want to ghetto-ize itself on purpose. I said in a very loud voice, "Where are the vegetables, these are pitiful? Where are the bags for the vegetables? Where are the employees? What kind of crap is this?" Other shoppers were surprised and so was I. I finally found the manager and he laughed and said that they hadn't had bags for days. Then he said that was all the vegetables they had and he knew they were crap. The rest of the grocery section was all candy and cookies and boxed items. No healthy food and nothing that was real. All low quality. Then I got mad because I thought this is how they make people in poor areas learn to eat crap. But it wasn't a poor area. I saw they were trying to make the area poor. All the nonfood items were also below Walmart's standards. So now I see that the mighty have fallen. The pay low wages and they get employees who don't do their jobs and don't care. They have made their own problem. I noticed that everyone in the store looked like they were just there to shoplift. If they had higher food and nonfood standards like just ten years ago they'd have a business back. Walmart was once a really nice store with bargains. Now it is a teeming hell hole with ghetto-ized items meant to degrade the customers. I told the manager we'd never go back to their store again. It wasn't healthy.

  • Report this Comment On May 18, 2014, at 7:59 AM, WalMartSux wrote:

    The acronym for Wal-Mart is:

    We

    Are

    Lying

    Malevolent

    Arrogant

    Ravenous

    Tyrants

  • Report this Comment On May 18, 2014, at 8:25 AM, Ripleyvsaliens wrote:

    The first table comparing Walmart and Sam's Club sales to consumer spending - goods is misleading because the index includes spending for goods like autos, RVs, gasoline, and food and liquor sold in restaurants which does not reflect the typical market basket for Walmart's and Sam's Clubs' customers.

  • Report this Comment On May 18, 2014, at 8:39 AM, Difcan wrote:

    Walmart is just one more American company dying in this "recovery." At some point is anybody gonna question this whole "recovery" of course this administration refers to the past five years as a recovery because it is completely of their making. But like Everything else out of this White House, Recovery is a lie. So many of you are applauding the downfall of this American company, just like so many of you are applauding and in many ways helping in the downfall of our nation as a whole. One question, when all of those greedy evil American companies have been dealt with, I guess we will be excited to usher in all of those good and ethical Chinese companies to take their places right? Pull your heads out of your rear areas America. Stop advancing the hate everything American sentiment pease. Or when we are gone be careful who you blame for it. Because if you blame anyone other than yourself and I am there to hear it ... Bad things.

  • Report this Comment On May 18, 2014, at 8:39 AM, Perspective123 wrote:

    It amazes me how much time has been spent discussing the wages that Wal-mart pays. Employees have the choice to go to work wherever they want in order to earn what they want. "If" the pay is so bad at Wal-Mart, then why did they chose to work there? More often than not; wages are based on skill. If their employees had greater skill then it would warrant greater pay. How hard is it to stock a shelf or operate a register? I did those jobs for $3.35 in the 80s because it didn't take skill. It is an entry level position that can be filled by a 16 year old. I am in my mid-40s and am still taking courses in order to make myself better to take care of my family, I do not expect more pay for a stagnant skill set. It is my job to make myself better than my competition in the work force.

  • Report this Comment On May 18, 2014, at 8:48 AM, mortyr420 wrote:

    Well, they can thank their piss poor management team for one, their bonus's mean more to them so much that they'll screw over their employer's like it was nothing.

    they let customer's come in their store and make a romper room out of it, their security is nothing but a joke, their so busy watching their employee's and accusing them of stealing while customer's walk right out the door with thing's they've stolen and their store manager's every year get a nice fat bonus while they let the store go to hell, Wal-Mart is a joke and it alway's has been, I say, bye bye now and don't let the door hit ya in the ass on the way out!

  • Report this Comment On May 18, 2014, at 8:51 AM, theedman22 wrote:

    Next question for your study, "Why?" Why do you, Motley Fool, think Walmart struggling so much?

  • Report this Comment On May 18, 2014, at 8:54 AM, Shavager wrote:

    All you WHINERS LISTEN UP--Walmart is having profit problems BECAUSE WE HAVE AN ECONOMY AT 1.9% OR LESS--that's STAGNANT economy under a president and administration that has the LEAST number of cabinet members with business experience since the Great Depression--YOU CAN'T CREATE ECONOMIC GROWTH IF YOU DON'T KNOW HOW and raising taxes, regulations is NOT the way to do it. There are some 2100 MAJOR CHAIN stores being CLOSED this year and next--it's the ECONOMY STUPID, keep voting for DemocRATS and this is what you get--MORE DEBT, LESS INCOME! Americans have seen the BIGGEST DECLINE IN INCOME since the Great Depression--this president has NO idea how to create growth--government can only do one thing SPEND YOUR MONEY! And the MORE they spend, the LESS you and private companies have to put into the economy, simple as that. At least Walmart's NOT closing stores--look around you--Barnes and Noble could be CLOSED by end of year, Macy's, Target, KMart, Sears, J.C. Penney's, Radio Shack, Quizno's and numerous other companies are LAYING OFF PEOPLE and CLOSING STORES! That's DIRECT reflection on Obama's pathetic policies.

  • Report this Comment On May 18, 2014, at 8:56 AM, mkreuter66 wrote:

    Travis - for a Fool report you need to do better math. Walmart is going nowhere anytime soon. As much as the commenters complain and claim they never shop there - Walmart continues to get 140MM consumers every week in the stores. The next closest rival isn't even close. Walmart.com growth just surpassed Amazon - anyone who thinks Walmart is going away is betting on the wrong horse.

  • Report this Comment On May 18, 2014, at 9:07 AM, airborne18th wrote:

    Where would the stock price be without the massive stock buybacks? the stock price has barely kept pace with the buybacks, let alone keep up with the overall market performance over the past year.

  • Report this Comment On May 18, 2014, at 9:24 AM, Disbelieving1 wrote:

    Travis - you forgot that Walmart reported a drop in revenues after food stamps were cut. They explicitly mentioned it in their 10-K report. They were hurt by the cut in food stamps. A quick search will produce the many reports about it; here are a couple:

    http://money.msn.com/investing/post--wal-mart-relies-on-food...

    http://www.huffingtonpost.com/2013/10/31/walmart-food-stamps...

  • Report this Comment On May 18, 2014, at 9:36 AM, darmac1950 wrote:

    We have 2 Walmarts in our area that have been so disappointing to us just to mention a few reasons:

    1. Waiting 15 minutes to get someone to mix some paint, then a manager came & didn't know how.

    2. Low inventory

    3. Shelves look like a tornado went through

    4. Employees; when you find one; has a attitude

    that you're a bother

    5. People that we know that work there hate their

    jobs & looking for other jobs.

    6. Department managers dumb as box of rocks &

    paid 50 cents over lowest wage wage

    I wouldn't miss them if they fall on they're face.

    They have made their millions & don't care about anyone else.

  • Report this Comment On May 18, 2014, at 9:36 AM, fingerlakes54 wrote:

    I only shop at Walmart when the item can't be bought anywhere else. I live in rural America and the choice of stores is very limited. ---Now to those that invest--If for some reason Walmart continues to stumble --there will be money made in it's demise. Shorting the stock is one way---but think of the new start ups that will emerge if Walmart is unable to reverse it's tragic course. Walmart for investors may be worth more if dead than if it stays alive.

  • Report this Comment On May 18, 2014, at 9:40 AM, boomer0405 wrote:

    just wondering- where do the Walton families shop?

  • Report this Comment On May 18, 2014, at 9:56 AM, greyhound44 wrote:

    Actually quite fine here in (well 76 mi round trip) here in colonial Mexico . All the big boxes are great - Costco; Sam's, etc.

    The USA is history you Idiot Fools TRASH!!!

  • Report this Comment On May 18, 2014, at 10:03 AM, Palomino wrote:

    I currently work at WM in a small Colorado town. Yes, there are many, many problems within this store ranging from incompetent managerial staff, low pay, etc. BUT...there is virtually no place else to work (WM is the single largest employer for 50 miles in any direction), and the best one can hope for locally are the local fast food places, local restaurants, hotels/motels, seasonal ski/river tourist jobs, etc. So, all of us 'unhappy' WM employees hold our jobs, bite our tongues, and pretend we care about WM. We don't. And yes, those of us who do our best because our pride won't let us do less, we see the newest crop of hires come and go on a regular basis. Our town offers little in the way of an employee I would personally hire, but the store has no choice but to pick from the crop that applies. WM went from a company that had some pride in how it's employees appeared to the shopping public to now being one of tattoos, ill fitting clothes, and the list just goes on and on. Not only do the people that apply apparently have no clue about eye appeal, they have no work ethic, no interest in working, and no interest in bettering themselves in any way. I don't mean to say that all are like that, but it sure seems that the majority of them are young, surly, street types. I must sound totally biased and I probably am, but damn.

    Being the biggest and almost only employer in our area gives WM the ability to affect so many lives. It keeps our small town viable and according to our manager does a huge amount of community charity......which doesn't exactly filter back to the employee, but it's a big rah rah speech to let us know how wonderful the company is. Personally the store isn't the greatest place, but it's not the worst place to work either. I've worked at McDonald's and it too, is the same. Bound by corporate rules/expectations, but so is any large corporation. WM will not fall, but may go to it's knees. We shall see.

  • Report this Comment On May 18, 2014, at 10:34 AM, opalasattic wrote:

    Ah, how the mighty have fallen. Serves these pathetic robber barons right for the way they treat their people....no doubt there will be shouts of joy round the world when they eventually breathe their last!

  • Report this Comment On May 18, 2014, at 10:36 AM, aangsuisun wrote:

    Travis, great insight. However, the first thing WMT needs to do is get rid of the 16 overpriced bellhops on the board of directors. When the Walton family lost control of the company, the excrement started flowing. Give the company control back to the family and then hope the family once again listens to its employees and its valued customers. That's the only way they will get the customer back in the door. Everyone here gets it: prices too high, inventory not properly maintained, customer service lacking. It can be a great company once again if they just start listening.

  • Report this Comment On May 18, 2014, at 10:49 AM, boogieman103 wrote:

    I think Walmart used to be a good store. Now when you go in, the store is dirty, the shelves are not stocked properly and the employees wont help you are even say hi to you. I was looking for grapefruit in a bag the other day. I asked an employee that was working in produce where the grapefruit in bags were and she said, "I don't know" and then walked away

  • Report this Comment On May 18, 2014, at 10:52 AM, blackdogcat1 wrote:

    Most of Walmart's problems started when Sam died and his money hungry kids took over the business. It has been one long slow decline. I used to shop there for everything but now I hardly go there for anything. The women's plus-size selection has gone down to nothing, the ladies shoes are plastic crap for teenagers, and what's the point of having 25 cash register lines in a store if only 3-4 are open?

  • Report this Comment On May 18, 2014, at 10:59 AM, cippy3k wrote:

    wal mart beville rd Daytona beach..shelves empty or poorly stocked..went to buy 10 pound bag chicken legs empty shelves..sauce by prego only one style the rest empty..bathrooms emptyof paper sinks not working when hand put under sensor..not enough electric carts for handicapped dirty and management could care less...don't believe me..VISIT THIS STORE..by the way after 10 only 2 cashiers amnd long long lines

  • Report this Comment On May 18, 2014, at 11:00 AM, runninggun1024 wrote:

    When wal-mart came to our small tennessee town it was like the second coming to the mayor the police chief and city aldermen.They paraded up and down the town grinning from ear to ear strutting like roosters in the barnyard.There was parades celebrations all the ass kissing you could ever see by the mayor and his henchmen towards the WAL-MART mangers and MR.SAM WALTON who seemed to be a nice guy.But now its all different because other big dept.stores came in who WAL-MART fought tooth and nail to keep out and the new mayor and his henchmen don't even look in WAL-MARTS direction the spell WAL-MART had over SPRINGFIELD TENNESSEE has been broken and there are new assrs the mayor is kissing.my opinion

  • Report this Comment On May 18, 2014, at 11:15 AM, jkmc wrote:

    Can you believe i have to wait 40 mins to get one kind of info from customer service and in end when it was my turn they expect me to wait again until some rep comes to answer my question

    RIDICULOUS

  • Report this Comment On May 18, 2014, at 11:35 AM, Englchen7 wrote:

    To everyone saying employees don't care: I used to work at Walmart. We were told to help customers find items. If the item is in a different area take the customer to an associate who works that area and I'd nobody is there help them yourself. I loved by that rule and promptly was written up for never being in my area. I was working in the men's department right by the front door (small store 15 years ago). Who did they expect customers world ask for help? The first person they see: Me. Still I got in trouble for following their rules. And we were always told by management to not work over our hours or we could be fired, but we were not allowed to go home early if on another day earlier in the week we had to stay longer. It was always a gamble if coming in late on Thursday would short me on hours that now I wouldn't get paid just so Walmart wouldn't have to pay me an extra hour. It wouldn't have even been overtime as none of us ever worked 40 hours. I still shop at Walmart, but not half as much as I used to...

  • Report this Comment On May 18, 2014, at 11:49 AM, allyn wrote:

    I for one will be sorry to see Wal Mart go, I love the convince of one stop shopping and that in general I have been treated well. When you drive an RV it is difficult to find a place to park and shop, and you don't want to have to park more than once to get everything.

    I have been happy with the price vs quality and the return policy.

    Wal-Mart being the big kid on the block is blamed for everything and held to a higher standard than it's less efficient competitors.

    I also know several Wal mart employees and in most cases they work there because they can't get a better, higher paying job elsewhere. The competition pays less.

  • Report this Comment On May 18, 2014, at 12:11 PM, garnman wrote:

    It gives me a bit of hope to see WM struggling. Along with the dismal, dungeon like condition of many of their stores and the paucity of workers (in both quantity and quality I think the company is coming face to face with the fact that most consumers have them figured out.

    People are realizing that you could buy many of the products for the same price at the local grocery or supermarket and that hardware and home supplies were nearly always the same at the "store down on the corner.

    They are also realizing that they are subsidizing WM via taxes paid to fund welfare checks for many of the workers at the stores. Seriously, what kind of a job do you have if it has to be supplemented with public assistance. The local grocery which WM ran out of business didn't do that. The hardware store down on main street always had knowledgeable workers and many times skills to help you with a project and paid their full time employees enough to support a family.

    What goes around comes around and here's another tip..... the same thing will happen to HD and Lowes. 90% of their employees are next to worthless when it comes to product knowledge. Their product inventory is steadily getting cheapened as they try to hold costs down. (A great example is the husky tool line) JUNK.

    Give me the local hardware store where people know how to repair something and a 9/16" wrench purchased there actually fits the fastener it is designed to fit.

  • Report this Comment On May 18, 2014, at 12:55 PM, SIRIking wrote:

    2 things WalMart has to do to regain its prowess to stop the slight decline Domestic and International.

    1) Domestic decline to be stopped WalMart has to I repeat has to go back to Sam Walton roots of treating, caring, paying their workers well along with bringing back benefits they stopped that Sam Walton gave his employees when he was alive. Source 95% plus of items sold in WalMart U.S. and any country they operate in that demand U.S. made goods of quality. Overtime customers would come back to WalMart stores! Of course continue improving WalMart.com to increase revenue much faster than they are now to nail non profit Amazon out of business!

    2) International division run their stores according to specific country culture and of course treat employees well.

    If they are capable of doing that watch out retail gorilla will be unleashed upon retail industry.

  • Report this Comment On May 18, 2014, at 1:17 PM, starflyer59 wrote:

    The Motely Fool is always doom and gloom about everything.

    We have 3 Wal-Mart Supercenters and a Neighborhood Market within 15 minutes of our house and the parking lots are always full, the stores are full of people and the lines are always long with people checking out.

    Yea, sometimes it's hard to find help and they do seem to be out of stock a lot on the things you need. If that is the case then I'm not so uptight in life that it bothers me. I just go elsewhere to get what I need.

  • Report this Comment On May 18, 2014, at 2:14 PM, meemom42 wrote:

    Walmart made the mistake of treating all of it's customers like its core demographic. Poor people and thieves.

    I went to Walmart recently (which I rarely do anymore) and while leaving the store the alarm went off. I kept walking because I knew I hadn't stolen anything and a woman chased me down and demanded to see my receipt. I showed it to her and she checked my bag and I was on my way.

    Needless to say I won't be rushing back to Walmart anytime soon. I only go there when I know what I want will be cheaper there than anywhere else.

    I don't like being treated like a common criminal.

  • Report this Comment On May 18, 2014, at 2:16 PM, meemom42 wrote:

    I have noticed that our Walmart is always out of printer ink and that really bugs me. I hate paying an arm and a leg for printer ink elsewhere.

  • Report this Comment On May 18, 2014, at 2:45 PM, FastEddie99 wrote:

    Trying again.... My last post never made it.

    I think part of the problem is that they are not aggressive enough in some places. I live in the Boston suburbs but have a place on the Gulf coast in Florida. In Florida, the Walmarts are packed all day. They have hardware and home goods but also an extensive food section with every kind of vegetable and fruit as well as a complete high quality deli. No surrounding grocery store can compete, especially at the deli. Meat and cold cuts are very expensive in Florida. They have all the brand names as well as store brands. They also have no competitor for wine or liquor price and selection. One deficiency is that they don't sell any fresh seafood. We could afford to shop elsewhere but have no need to and do almost all our food shopping at Walmart in Florida. Their electronics is more limited but you can order most anything on line, at a good price, and pick it up in the store. In Massachusetts the stores are more like what are described in the stereotypes. There is very little food available and we usually only shop at Walmart for home goods and garden incidentals. There is a superstore across the border in New Hampshire which is better but doesn't have any significant food section. I think Walmart is investing in areas where they are appreciated. Boston's low income shoppers could use a cheap source of dry goods and food but Walmart has been "banned in Boston" for decades by outgoing mayor Menino for political union reasons. It's unlikely that the current mayor will be different where he is a former union official and was elected with union funds.

    I would recommend that Walmart expand its food component and try to become a one stop store. I would think that this would be especially beneficial overseas where they could leverage their distribution channels.

  • Report this Comment On May 18, 2014, at 3:16 PM, betrayedagain2 wrote:

    As a previous team member and meat cutter for Sam's Club;the largest problem for customer service in both formats is complacency. Basically,don't think;do as we instruct. Don't offer feedback;it goes nowhere is the message. Sam Walton wanted feedback. As an employee I was told this by management many times. I went over 4 managers to save over $75,000 a year in wasted(in the dumpster) meat and finally someone found a way to donate it. I was purchasing an energy drink in Walmart from an end cap marked in huge numbers .68 each. At the checkout I was charged .77. The next time I shopped I saw the same sign for .68. I found the unit director and told him the problem. He said it was the vendor's fault for not changing the sign. Complacency!

  • Report this Comment On May 18, 2014, at 3:17 PM, mrjmco wrote:

    Great, incisive article. Have no idea what the stock will do but W clearly faces headwinds. For even more insight, review the Harvard Business School's case material on the A&P which collapsed.

    And read the zany footnotes to the financial statements: off book financing, opaque descriptions of derivatives, no mention whatsoever of the shoddy leasehold improvements and the exceptionally high level of deferred maintenance, no mention of the quantity of stores essentially empty of customers. Location strategy seems to have been based on believing that "Build it and they will come," but it's not working out.

    The stores it has built appear to have been based on some concept of just in time manufacturing and delivery, eg small warehouse space at stores, but the stock outs mean that it has not been able to make this concept work with thousands of suppliers (unlike manufacturers with few critical suppliers). So it is stuck with, what, 10,000 stores, which were built wrong and have to be rebuilt.

    Look at the clothing maker fires: labels reported from all major US retailers. So after having developed a vast Asian manufacturing archipelago, Walmart shares it with competitors...no more competitive advantage here.

    Culturally, Walmart promotes internally, meaning no cross fertilization and no questioning of existing myths. It's extraordinary disdain for brains and erudition means it can't analyze insightfully. It's decrepit financial planning system means it has no idea who is a strong store manager and who is not and so it continues to rely on a crony system.

  • Report this Comment On May 18, 2014, at 3:50 PM, BBA wrote:

    I don't agree with this article. A table shows Walmart's receiving less customer return. There is no mention that another Walmart was built down the street and maybe that is where some of the customers went. I haven't been to every Walmart, but of the one's that I have visited in different states, the parking lots are always full.

  • Report this Comment On May 18, 2014, at 7:02 PM, lilyvonshtupp00 wrote:

    This is WONDERFUL news ! Cant happen fast enough.

  • Report this Comment On May 18, 2014, at 9:27 PM, crazycatlady2014 wrote:

    I used to work for Walmart and it was hell. Not because of the low wage or the customer attitudes but the fact that my managers always tried to get me fired because I loved working. I cleaned the toilets, and the restrooms when I could because we couldn't close them entirely. But we had to clean them every 2 hours. It was very coo-coo because everytime I would finally get in there here comes another customer with an intense bladder problem. Years ago, as a customer I came upon a closed restroom so I went up front but did'nt quite make it. Now I can go in according to Walmart policy. When I am the worker, I cannot even do my job for which I'm paid. What's with that!? The managers would tell me to get it clean when I could. What? Then the customer is treated to a smelly, unclean latrine. All because another customer could'nt hold it in. Then the customer complains. Pardon me but being both a customer and an employee is not easy. It's easy to see the problems both face. I understand that what they need to do and what they do are 2 different things. And the pay is bare boned. My first year, I made minimum wage even then because you have to have a perfect record. People kept telling lies about me and no matter how hard I worked or how good I was to my customer it wasn't good enough for management, They were extremely unsupportive, As soon as I got my heathcare they accelerated efforts to get me terminated. So if you think Walmart is a good place to work, I am advising against it! As for shopping there, I still do because of the 24 hour thing. It's true they go to china 4 most products and that's sad but if we forece the issue and boycot them, maybe we can make a change, I'd rather buy American made anyway. I know it's not cheaper but at least you'll have quality and put fellow Americans back to work!

  • Report this Comment On May 18, 2014, at 11:07 PM, 1nalaska wrote:

    .........I have work for the company for over twenty years and still here.

    I agree with some comments but not all.

    If Walmart go down being the biggest, what happen to all the people that work for Walmart?

    You know Walmart don't make no one work there,

    if there's somewhere else they can earn more for the same work, why are they still at Walmart. I'm

    happy to say I have bought houses, rental buildings, kept food on the table clothes on my kid backs. Able to buy two corvette and to this day I will say it how you manage your fund, so if it about the low pay you can make it.

  • Report this Comment On May 19, 2014, at 12:58 AM, TruthTalker wrote:

    You lost me when you said " despite the broader economy recovering over that time." There is no economic recovery. The US dollar is going to collapse because it will no longer be the worlds reserve currency. It is already happening. The BRICS nations (Brazil,Russia,India,China and South Africa) are already dropping the US dollar - one of the reasons the US is starting war in Ukraine and Bidens son is on the board of the Ukraine gas company) Do your homework people - time is running out for people to prepare - store food, water, guns, ammo, gold and silver - do your homework - plenty of info on the US economic collapse.

  • Report this Comment On May 19, 2014, at 2:43 AM, redtucker99 wrote:

    The problem at Walmart is it isn't the bargain store it once was. It seems you get two or three different prices on the same product each week when you visit the store. I get the same old stale answer, oh they must have not changed it in the computer, Hog wash, if you don't watch it at the checkout lane you can get hammered on the over priced stuff and then in order to get it fixed you have to stand in some stupid line where they only have one or maybe two people working and it's a royal pain in the backside. You ask a vender who sets the price and they say Walmart. You ask Walmart who sets the price and they say the vender. Even their own products which sometimes is priced right and even works comparable to the brand names, can be on the store shelf one day and gone the next. What gives? Walmart has wiped out the mom & pop stores and now all is left is Family Dollar or Dollar General. You ask Walmart to build a neighborhood market close by so you don't have to fight the hordes of people at the big store and they say no but let Kroger rebrand their store to sale stuff like Walmart carries and bam in goes the neighborhood market.

  • Report this Comment On May 19, 2014, at 3:00 AM, loraccap wrote:

    No more "People of Walmart" videos?

  • Report this Comment On May 19, 2014, at 4:25 AM, Dragonfly58 wrote:

    My husband worked for Walmart for about a year. He ran into the same 5-7 managers that would rotate thru every few months. Some would like you, others would hate you. My husband was dependable and loyal. They had employees that would not show up for days and nothing would happen to them. All the other employees had to pick up their slack and it would count against their time. He would be stocking in one area and them be sent to another department. But they time you in each area you are in and how much stock you get up. But when they move you they do not let the employee put his department change in the computer the managers tell you they will do it. Well needless to say it did not get done half the time and my husbands time showed up slow. It makes it look as though the employee spent a lot of time in one department and got very little accomplished. So the manager that did not like him let him go. He would one manager tell him to go do one thing then another would pull him off to do something else. You can't keep up with time like that. He made $10.00 and hour which is decent for store stocking. The issue was they have very few full time employees, mostly managers and department heads so those are the only ones that can get benefits. I have not shopped there in about two years now. They had an employee shooting up the parking lot over a girl(employee with a gun). That was all it took to keep me away. They have turned off most of the lights in the parking lot I guess to save money and With the rif-raf the have hanging out in the parking lot at night it is not safe. So my reason is two fold: it is not safe and they treat their employees like mice on a treadmill. My husband is very happy at smaller store that encourages its employees to greet and be nice to customers and help them in any way they can. He is treated with kindness and respect and in return he works very hard for them. Just as he did at Walmart. It was there loss.

  • Report this Comment On May 19, 2014, at 7:33 AM, angelsgiggle wrote:

    They used to buy products from the U.S. but now it's all made in China and frankly China is poisoning us with additives and hormones etc. in our food.

    I quit shopping Wal Mart. Americans need jobs and our business leaders need to act on that. Same for JC Penney (everything is made in China or elsewhere but not the USA), Macy's and others.

    If they go out of business they'll understand what it is like to NOT have a job.

  • Report this Comment On May 19, 2014, at 7:49 AM, deerbites wrote:

    former Walmart worker...im deaf man....as janitor in 1985ish....they give lazy janitor 1.75 raised on lazy janitor...and give me only 15 cent raised..i was alike what the heck and asked the boss about that...no comments from manager....I files complains to Walmart head quarter(in texas)...all they said so sorry we cant help with that issues??? im glad Walmart is falling apart!! also they need set up uaw unions since Walmart making more than10 billions a year.

  • Report this Comment On May 19, 2014, at 9:32 AM, discostew66 wrote:

    Wal-Mart or as it is in the united kingdom Asda is exactly the same reading all the above replies...low wages...weak govt. not being able too do anything about it.

    But I don't understand why your moaning you have always loved low wages low taxes who cares about the poor.

    If Americans won't work for peanuts get 3rd world peasants in.

    Do away with regulation business is king....oh no its all gone wrong....maybe I am wrong but is it the fact that all the communists are doing really well and America looks as if its days as the superpower are all but over.

    When Wal-Mart operated in Germany everyone hated them the union forced them out because they would not let Wal-Mart flirt with employment rules[very strong in Germany] now everyone is happy better product happier staff higher wages.....I can see the same happening here no one will cry when Wal-Mart goes despicable company...BYE-BYE BABY!!!!

  • Report this Comment On May 19, 2014, at 12:17 PM, JimmyDave wrote:

    Obviously everyone on this site is into the stock market which means you guys should absolutely see this. Made some real profits last few months due to this site >> mcmstocks.com <<. Pretty awesome and hope this helps someone :)

  • Report this Comment On May 20, 2014, at 9:01 AM, nomoregmo wrote:

    I guess the numbers say something but the WMTs in my city and suburbs are busier than ever. Its my store of choice on most occasions if I am near one. Easily spend $1000 a month at Walmart and cannot agree with the reasons most have for avoiding the chain. Price, convenience and extreme access (24/7) are my primary reasons for using WMT over others. Everyone likes "to throw rocks at things that shine"

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